Title: Heiss Hotel By Jalo - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Heiss Hotel By Jalo A peaceful urban retreat where travelers can unwind in nature while staying close to El Poblado's popular parks and attractions ## Photo gallery for Heiss Hotel By Jalo ![Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers - Heiss Hotel By Jalo (Medellín)](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/98c427b6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Heiss Hotel By Jalo (Medellín)](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/524864df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room - Heiss Hotel By Jalo (Medellín)](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/7266f7f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Heiss Hotel By Jalo (Medellín)](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/0d2b8fba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard - Heiss Hotel By Jalo (Medellín)](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/fe5f8534.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Heiss Hotel sits in El Poblado's center, offering a quiet escape just steps from both Poblado and Lleras Parks. Guests can wander through the garden's greenery or catch up on work with in-room WiFi. The 24-hour front desk ensures travelers have support whenever they need it. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Pet friendly - Free WiFi - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 30 - Jan. 31](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 31 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/ff89775a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.2 Wonderful 40 reviews ### Highlights Soundproofed Air conditioning Smart TV Separate bedroom Private bathroom Coffee/tea maker Cable channels Desk - City view - 172 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, Balcony ![Standard Room, Balcony](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/7a274d83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Balcony 8.6 Excellent 36 reviews ### Highlights Balcony Soundproofed Air conditioning Smart TV Private bathroom Coffee/tea maker Cable channels Desk - City view - 226 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/395c1c0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 8.8 Excellent 5 reviews ### Highlights Balcony Soundproofed Air conditioning Kitchen Smart TV Separate bedroom Private bathroom Coffee/tea maker - City view - 334 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Rooftop terrace](https://mediaim.expedia.com/lodging/118000000/117580000/117576800/117576751/0972ec56.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Calle Flora Hotel by Jalo El Poblado - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 413 reviews CA $108 CA $108 total Feb 19 - Feb 20 [](https://www.expedia.ca/Medellin-Hotels-Jalo-Calle-Flora-Hotel.h117576751.Hotel-Information?chkin=2026-2-19&chkout=2026-2-20&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=3ca472bf-bb32-4f47-98ce-17c6e6e3bbb6&top_cur=CAD) Ad ![Jetted tub](https://images.trvl-media.com/lodging/72000000/71640000/71636100/71636088/c23f3f89.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Martina Boutique Hotel El Poblado - Breakfast included - Spa - Pet friendly - Free WiFi 8.4 Very good 305 reviews CA $83 CA $83 total Feb 1 - Feb 2 [](https://www.expedia.ca/Medellin-Hotels-LA-MARTINA-BOUTIQUE-HOTEL.h71636088.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=3ca472bf-bb32-4f47-98ce-17c6e6e3bbb6&top_cur=CAD) Ad ![Deluxe Double Room](https://mediaim.expedia.com/lodging/116000000/115800000/115799000/115798936/2771946c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hunters By Jalo El Poblado - Free WiFi - Air conditioning - Breakfast available - Housekeeping 9.0 Wonderful 263 reviews CA $104 CA $104 total Feb 3 - Feb 4 [](https://www.expedia.ca/Medellin-Hotels-HUNTERS-HOTEL.h115798936.Hotel-Information?chkin=2026-2-3&chkout=2026-2-4&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=3ca472bf-bb32-4f47-98ce-17c6e6e3bbb6&top_cur=CAD) Ad ![Property grounds](https://mediaim.expedia.com/lodging/101000000/100640000/100638100/100638026/f87c877f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nomada Hotel Origen El Poblado - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 109 reviews CA $104 CA $104 total Feb 19 - Feb 20 [](https://www.expedia.ca/Medellin-Hotels-Nomada-Hotel-Origen.h100638026.Hotel-Information?chkin=2026-2-19&chkout=2026-2-20&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=3ca472bf-bb32-4f47-98ce-17c6e6e3bbb6&top_cur=CAD) Ad ![2 restaurants, breakfast, lunch, dinner served; Italian cuisine](https://images.trvl-media.com/lodging/17000000/16090000/16086300/16086237/6c551cf4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### V Grand Hotel, a member of Radisson Individuals El Poblado - Breakfast included - Spa - Pet friendly - Parking included 9.2 Wonderful 1,288 reviews CA $132 CA $132 total Feb 15 - Feb 16 [](https://www.expedia.ca/Medellin-Hotels-Viaggio-Medellin-Grand-Select.h16086237.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=3ca472bf-bb32-4f47-98ce-17c6e6e3bbb6&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4500000/4494400/4494305/2979b7d1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel BH El Poblado El Poblado - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,000 reviews [](https://www.expedia.ca/Medellin-Hotels-Hotel-BH-El-Poblado.h4494305.Hotel-Information?chkin=2026-2-13&chkout=2026-2-14&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=3ca472bf-bb32-4f47-98ce-17c6e6e3bbb6&top_cur=CAD) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/39000000/38800000/38796600/38796573/310d1d2c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Somos Beats Hotel & Rooftop El Poblado - Breakfast included - Pet friendly - Free WiFi - Restaurant 8.4 Very good 354 reviews CA $117 CA $117 total Feb 9 - Feb 10 [](https://www.expedia.ca/Medellin-Hotels-The-Somos.h38796573.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=3ca472bf-bb32-4f47-98ce-17c6e6e3bbb6&top_cur=CAD) Ad ![Grand Studio Suite, 1 King Bed, Hot Tub, Ground Floor](https://images.trvl-media.com/lodging/92000000/91190000/91189200/91189137/1faed268.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Somos Bold Hotel El Poblado - Breakfast included - Pet friendly - Free WiFi - Restaurant 9.4 Exceptional 234 reviews CA $121 CA $121 total Feb 11 - Feb 12 [](https://www.expedia.ca/Medellin-Hotels-The-Somos-Bold.h91189137.Hotel-Information?chkin=2026-2-11&chkout=2026-2-12&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=3ca472bf-bb32-4f47-98ce-17c6e6e3bbb6&top_cur=CAD) Ad ![Snack bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/61000000/60650000/60649800/60649728/181c8551_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Masaya Medellin El Poblado - Pool - Hot tub - Spa - Pet friendly 9.2 Wonderful 163 reviews CA $90 CA $90 total Feb 1 - Feb 2 [](https://www.expedia.ca/Medellin-Hotels-Masaya-Hostels-Medellin.h60649728.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=3ca472bf-bb32-4f47-98ce-17c6e6e3bbb6&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1720000/1710200/1710134/2bdcf5d1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Medellin by IHG El Poblado - Breakfast included - Parking included - Free WiFi - Air conditioning 8.8 Excellent 943 reviews CA $106 CA $126 total Feb 1 - Feb 2 [](https://www.expedia.ca/Medellin-Hotels-Holiday-Inn-Express-Medellin.h1710134.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=3ca472bf-bb32-4f47-98ce-17c6e6e3bbb6&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-Hotel-Heiss.h105647272.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-Hotel-Heiss.h105647272.Hotel-Information) ## About the area Located in El Poblado, a neighborhood in Medellín, Heiss Hotel By Jalo is in the entertainment district and near a metro station. El Tesoro Shopping Park and Santafé Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poblado Park and Lleras Park. Looking to enjoy an event or a game while in town? See what's happening at Atanasio Giradot Stadium or Velodrome Martin E. Cochise. [Visit our Medellín travel guide](https://www.expedia.ca/Medellin.dx6140804) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.21573%2C-75.57243&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sarF1wgS5wNrbrcKO05sPNsCi6E=) 1460 Cra. 43F, Medellín, Antioquia, 050021 ### What's nearby - ![Foto aérea del Parque de El Poblado, en la ciudad de Medellín, aparece la Iglesia de San José, Católica.](https://images.trvl-media.com/place/6160683/5f402e16-50ab-4b5c-b867-40f6698cda26.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Poblado Park 8 min walk \- 0.7 km - Monterrey Comercial Mall 6 min walk \- 0.6 km - Lleras Park 11 min walk \- 1.0 km - Medellín Clinic - El Poblado 14 min walk \- 1.3 km - Oviedo Shopping Center 5 min drive \- 4.0 km ### Getting around - Poblado Station 11 min walk - Jose Maria Cordova Intl. Airport (MDE) 35 min drive ### Restaurants - General Cafe Bar 3 min walk - Clemente Café Y Flores 3 min walk - Foxey Pub 4 min walk - Tagliata 4 min walk - Cambria 3 min walk ## About this property ### Heiss Hotel By Jalo Upscale hotel near Poblado Park Lleras Park is located near Heiss Hotel By Jalo, which provides a swim-up bar, a poolside bar, and a garden. Free in-room WiFi, with speed of 25+ Mbps, and a gym are available to all guests. Other perks include: - An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site - Buffet breakfast (surcharge), an elevator, and a 24-hour front desk - Smoke-free premises Room features All 176 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Bathrooms with showers and shampoo - 50-inch Smart TVs with cable channels - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/118000000/117580000/117576800/117576751/eb3585d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Calle Flora Hotel by Jalo El Poblado - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 413 reviews CA $108 CA $108 total Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=117576751&PinnedHotelID=117576751&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (COP 50000 per person)](https://images.trvl-media.com/lodging/79000000/78400000/78393200/78393158/bee7e44d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hashtag 98 Hotel By Jalo El Poblado - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,708 reviews CA $82 CA $82 total Feb 23 - Feb 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=78393158&PinnedHotelID=78393158&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room](https://images.trvl-media.com/lodging/116000000/115800000/115799000/115798936/e42fc04c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hunters By Jalo El Poblado - Free WiFi - Air conditioning - Breakfast available - Housekeeping 9.0 Wonderful 263 reviews CA $104 CA $104 total Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=115798936&PinnedHotelID=115798936&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/92000000/91200000/91193400/91193367/b09866e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blues Suites Medellin El Poblado - Breakfast included - Spa - Pet friendly - Parking included 9.0 Wonderful 1,081 reviews CA $148 CA $148 total Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=91193367&PinnedHotelID=91193367&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/113000000/112590000/112583000/112582996/8567b7ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Landmark Hotel El Poblado - Pool - Hot tub - Pet friendly - Free WiFi 9.6 Exceptional 249 reviews CA $167 CA $167 total Mar 2 - Mar 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=112582996&PinnedHotelID=112582996&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/100000000/99340000/99333000/99332921/c8038de3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Somos Central Hotel Poblado El Poblado - Breakfast included - Pet friendly - Free WiFi - Restaurant 9.0 Wonderful 264 reviews CA $90 CA $90 total Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=99332921&PinnedHotelID=99332921&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; Italian cuisine](https://images.trvl-media.com/lodging/17000000/16090000/16086300/16086237/6c551cf4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### V Grand Hotel, a member of Radisson Individuals El Poblado - Breakfast included - Spa - Pet friendly - Parking included 9.2 Wonderful 1,288 reviews CA $132 CA $132 total Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=16086237&PinnedHotelID=16086237&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; American cuisine ](https://images.trvl-media.com/lodging/1000000/30000/28700/28652/20155102.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Park 10 El Poblado - Hot tub - Breakfast included - Spa - Parking included 9.2 Wonderful 1,282 reviews CA $106 CA $106 total Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=28652&PinnedHotelID=28652&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Room | View from room](https://images.trvl-media.com/lodging/107000000/106080000/106078500/106078463/fc98b7cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The O By Seekers Medellín El Poblado - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 179 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=106078463&PinnedHotelID=106078463&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Apartment, City View](https://images.trvl-media.com/lodging/92000000/91150000/91148100/91148026/4ba3e9fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Living Poblado El Poblado - Kitchen - Pet friendly - Free WiFi - Air conditioning 9.0 Wonderful 59 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=91148026&PinnedHotelID=91148026&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=105647272,117576751,78393158,115798936,91193367) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 50,000 for adults and COP 50,000 for children - A poolside bar - A swim-up bar ### Things to do - Gym - Outdoor pool - Outdoor pool (guest access) ### Family friendly - Lifeguards on site - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) ### Outdoors - Garden - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (40 inch wide door) - Wheelchair accessible (may have limitations) ### More - Lifeguards - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch smart TV with cable channels ### Food and drink - Coffee/tea maker ### More - Air conditioning - Desk - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:30 PM ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of COP 200000 per accommodation, per stay ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately COP 50000 for adults and COP 50000 for children - Pet fee: COP 200000 per accommodation, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 210165 ### We should mention If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property caters to LGBTQ+ guests Pool access available from 9:00 AM to 8:00 PM This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Heiss Heiss Hotel Hotel Heiss Hotel Medellín Heiss Hotel Hotel Medellín ## Frequently asked questions ### Does Heiss Hotel By Jalo have a pool? ### How much does it cost to stay at Heiss Hotel By Jalo? ### Is Heiss Hotel By Jalo pet-friendly? ### How much is parking? ### What time is check-in at Heiss Hotel By Jalo? ### What time is check-out at Heiss Hotel By Jalo? ### Where is Heiss Hotel By Jalo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Heiss Hotel By Jalo Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 847 8 - Good 178 6 - Okay 71 4 - Poor 27 2 - Terrible 36 ## Reviews ### 10/10 Excellent #### Hector Jan 14, 2026 Liked: Cleanliness, amenities, property conditions & facilities Excellent service in all aspects of the Hotel. ##### Hector Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Joel Jan 23, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff amazing I feel in family ##### Joel Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Abdallatif Jan 27, 2026 Liked: Cleanliness, amenities, property conditions & facilities Fantastic stay at The Heiss Hotel. Modern, clean, and excellent service. The 10th-floor balcony has an amazing view and was one of my favorite parts of the stay. Great location and very comfortable rooms. Highly recommended! ##### Abdallatif Stayed 9 nights in Jan 2026 ### 10/10 Excellent #### Josue Dec 19, 2025 Liked: Cleanliness, property conditions & facilities Clean rooms, comfortable bed, great staff, top location! ##### Josue Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Manuel Jan 10, 2026 Liked: Cleanliness, amenities, property conditions & facilities Wonderful place great staff. Plenty of restaurants for lunch ##### Manuel Stayed 10 nights in Dec 2025 ### 10/10 Excellent #### Nathan Jan 12, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the hotels facilities (rooms, pool, gym, bar and restaurant so) are new and in great condition. ##### Nathan Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Jamson Dec 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and safe hotel. The staff were friendly and the breakfast was better than expected. ##### Jamson Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### jordan Dec 20, 2025 Liked: Cleanliness, amenities Room spotless, staff was very helpful and friendly ##### jordan Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### ERICH Jan 21, 2026 Liked: Cleanliness, amenities, property conditions & facilities Good price for what I got. Rooms are small, but big enough for 1 person. Great location! ##### ERICH Stayed 1 night in Jan 2026 ### 8/10 Good #### Adrian Jan 14, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was clean and cozy ##### Adrian Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Viktor Jan 5, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect, great food ,.clean, great staff. Loved it. ##### Viktor Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Cameil Dec 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Rooms were very clean and the place was overall comfortable. ##### Cameil Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### t Jan 13, 2026 Liked: Cleanliness, amenities, property conditions & facilities Super rooftop and breakfast was nice. Swimming pool and jacuzzi a bonus. Nice helpful team. The lady at the desk was incredibly helpful on arrival. Also helped with my leg, from security to restaurant. ##### t Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Wilson Dec 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is modern, comfortable and really clean but the customer service experience makes it a really good place to stay in when in Medellin ##### Wilson Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Viviana Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel! Centrally located! Amazing staff! Definitely recommended! Great restaurants near by! ##### Viviana Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Orlando Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this place, comfortable rooms, great staff, greta rooms, Greta locations and Greta food. ##### Orlando Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Ashley Nov 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was great for people who are looking for a place to sleep, it was close by to the entertainment areas. Hotel employees were great, very tranquil area. ##### Ashley Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Melissa Nov 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities I really love the location of the hotel plus how they keep everything so clean. Totally will recommend this place to friends and family. ##### Melissa Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Sehwon Dec 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room service and staff were amazing I literally wouldn’t of had it any other way ##### Sehwon Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### javier Dec 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic room ##### javier Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jennifer Dec 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was great nice staff clean, the only thing was that our flight was early and made us wait till 3pm to check in we were tired ##### Jennifer Stayed 4 nights in Dec 2025 ### 8/10 Good #### Herminio Jan 24, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was spotless. The staff was very nice. The only issue was hot. Water took a while to kick in every time and also no room to hang anything that is very upsetting. Besides that everything else was OK. ##### Herminio Stayed 10 nights in Jan 2026 ### 10/10 Excellent #### Kendel Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes rooms were great ##### Kendel Stayed 6 nights in Nov 2025 ### 8/10 Good #### Geovane Dec 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel was very clean, and the daily housekeeping was a great bonus — fresh towels every day were much appreciated. The room itself was quite small, which may feel cramped for some, but I really loved the outdoor balcony. The rooftop pool is also a nice feature with a great view. The location is excellent: extremely walkable and very close to Provenza, with many great restaurants just steps away. Overall, a great stay for the location and cleanliness, but keep in mind the rooms are on the smaller side. ![](https://a.travel-assets.com/ugc/hotel-reviews/596c0e12-ff27-4f64-ae56-62a8a4e4d927-1766895782168.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Geovane Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Laura Nov 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect from check-in to check-out. ##### Laura Stayed 3 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Cheap Hotels in Casselberry](https://www.expedia.ca/Casselberry-Hotels-Cheap-Hotels.0-0-d87214-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Treehouses North America](https://www.expedia.ca/North-America-Treehouses.d500001-aaTreehouses.Travel-Guide-Accommodation) > > [Hotel Gallery](https://www.expedia.ca/Medellin-Hotels-Hotel-Gallery.h17227315.Hotel-Information) > > [HOTEL CASA BLANCA](https://www.expedia.ca/Medellin-Hotels-HOTEL-CASA-BLANCA.h108079292.Hotel-Information) > > [LGBT Friendly Hotels in Glace Bay](https://www.expedia.ca/Glace-Bay-Hotels-LGBT-Friendly-Hotel.0-0-d6354502-tLGBTFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Hostels Rio de Janeiro](https://www.expedia.ca/Rio-De-Janeiro-Hostels.d178301-aaHostels.Travel-Guide-Accommodation) > > [Hotel 47 Medellin Street](https://www.expedia.ca/Medellin-Hotels-Hotel-47-Medellin-Street.h15751779.Hotel-Information) > > [Beach Hotel in Perth Beaches](https://www.expedia.ca/Perth-Beaches-Hotels-Beach-Hotel.0-0-d553248635976474479-tBeachHotel.Travel-Guide-Filter-Hotels) > > [Hotels near Bear Mountain State Park](https://www.expedia.ca/Bear-Mountain-State-Park-Hotels.0-l6127050-0.Travel-Guide-Filter-Hotels) > > [Aparthotels Oxford Mills](https://www.expedia.ca/Oxford-Mills-Apart-Hotels.d3000434215-aaApartHotels.Travel-Guide-Accommodation) > > [The Cascades Guest Lodge ](https://www.expedia.ca/Nelspruit-Hotels-The-Cascades-Guest-Lodge-And-Apartments.h36136123.Hotel-Information) > > [Tigh-Na-Mara Seaside Spa Resort](https://www.expedia.ca/Nanaimo-Hotels-Tigh-Na-Mara-Seaside-Spa-Resort.h891260.Hotel-Information) > > [Casablanca Sayulita Hotel](https://www.expedia.ca/Puerto-Vallarta-Hotels-Casablanca-Sayulita-Hotel.h29666595.Hotel-Information) > > [Luxury Hotels in Wabamun](https://www.expedia.ca/Wabamun-Hotels-Luxury-Hotel.0-0-d6294056-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Hotels near McDonald](https://www.expedia.ca/McDonald-Hotels.0-l553248621563234201-0.Travel-Guide-Filter-Hotels) > > [HOTEL NAKAMA ](https://www.expedia.ca/Medellin-Hotels-HOTEL-NAKAMA.h100366203.Hotel-Information) > > [Green Hotels in Fort Greene](https://www.expedia.ca/Fort-Greene-New-York-Hotels-Green-Sustainable.0-n6142055-0-tGreenSustainable.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Downtown Toronto](https://www.expedia.ca/Downtown-Toronto-Toronto-Hotels-All-Inclusive-Hotel.0-n6057934-0-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Bear Den, Hot Tub, “Cozy Cabin Retreat in the Smokies – Comfort & Fun for All”](https://www.expedia.ca/Sevierville-Hotels-Bear-Den-Great-Price.h22496775.Hotel-Information) > > [Lexum by Bernalo Hotels](https://www.expedia.ca/Medellin-Hotels-HOTEL-LEXUM.h95992538.Hotel-Information) > > [The Kings Head Hotel](https://www.expedia.ca/Dereham-Hotels-The-Kings-Head-Hotel.h6983061.Hotel-Information) ### Flights > [Flights from Ottawa (YOW) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yow/las/ottawa-to-las-vegas) > > [Flights from Goffs (YHZ) to Windsor (YQG)](https://www.expedia.ca/lp/flights/yhz/yqg/halifax-to-windsor) > > [Flights from Dieppe (YQM) to Reserve Mines (YQY)](https://www.expedia.ca/lp/flights/yqm/yqy/moncton-to-sydney) ### Activities > [Things to do in Mykonos](https://www.expedia.ca/Things-To-Do-In-Mykonos.d1707.Travel-Guide-Activities) ### Packages > [Cancun](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/179995/Cancun)