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The water pressure was horrible & no hot water not even luke warm, the people above me threw a party & we stayed awake all night long.. the staff told us that it was children & they were just awake.. i call bs on that..
The pool wasnt open before i made reservations it was open, found out it hadnt been open in a long time!!
I didnt like the night shift staff and how they handled noisy noisy people above us on 2nd floor . The kids were.nonstop running across the room until past midnight. We first called and.no answer .Then my spouse went to.the front desk.3x to.complain and obviously they didnt take.care of.the matter. The room had poor lighting, flickering lights in the lamps, fridge didnt cool and the black out curtains are so.old they had holes that allowed light to enter the room . There was also a.large stain on.the curtain. I have pictures and will be posting.
Response from Assistant General Manager on Mar 31, 2024
Thank you for your rating for La Quinta Pharr North McAllen. We are delighted to hear that you enjoyed your stay with us. We are looking forward to seeing you again in the future.
Rudy’s barbecue was close so that was cool. Being from Canada we wanted to try Texas brisket. So that was good. The hotel is clean and quiet. Very nice.
Leonard
Stayed 1 night in Mar 2024
Response from Assistant General Manager on Mar 29, 2024
Thank you for your rating for La Quinta Pharr North McAllen. We cannot express our gratitude for your time in taking to let us know how your recent stay went. Whenever you are back in town do not hesitate to give us a call to reserve your favorite room. Thanks again, we look forward to serving you in the future.
2/10 Terrible
Tony
Travelled with family
Mar 25, 2024
Disliked: Staff & service, amenities
The front desk clerk was very rude and unfriendly. Acted like I was an inconvenience to her and she hated her job.
Tony
Stayed 1 night in Mar 2024
Response from Assistant General Manager on Mar 25, 2024
Thank you for taking the time to give us a rating. We apologize that your stay was not to the high expectations we set ourselves in. I will address these issues with my team so we rectify our wrongs. We again apologize but hope you give us another opportunity to accommodate you to the best of our abilities.
10/10 Excellent
Alan
Mar 24, 2024
Clean and spacious room. Excellent staff. Highly recommend.
Alan
Stayed 1 night in Mar 2024
Response from Assistant General Manager on Mar 25, 2024
Thank you for your positive feedback. Here at La Quinta by Wyndham Pharr North McAllen, we strive to ensure that all our guests arrive and depart satisfied with their stays and we cannot thank you enough for noticing. We hope you take us into account next time you decide to visit. Thanks again and we hope to see you soon!
6/10 Okay
Maria A., Houston
Travelled with family
Mar 18, 2024
Liked: Staff & service
It was ok. I wished families kept their kids on check instead of allowing them to run throughout the hallways and just hanging in the gym playing around and they were also making a mess alone at the breakfast bar without adults. Teach them to clean their mess as they are in public.
In the room there was a smell of musk and if you went to the restroom at night there were ROACHES crawling every where in there. It was an ok place but it would be nice if they would exterminate from time to time.
Maria A.
Stayed 1 night in Mar 2024
Response from Assistant General Manager on Mar 19, 2024
Thank you for taking the time to share some of your feedback with us; it truly goes a long way. We are so sorry this stay was not up to par and we invite you back to show you that we are working hard toward improving our team and services. Thank you again for your feedback.
Response from Assistant General Manager on Mar 15, 2024
Thank you for your rating for La Quinta Pharr North McAllen. We cannot express our gratitude for your time in taking to let us know how your recent stay went. Whenever you are back in town do not hesitate to give us a call to reserve your favorite room. Thanks again, we look forward to serving you in the future.
The property was clean and convenient to the places we needed to visit frequently (hospital in Mcallen). The breakfast was good with lots of variety.
Daniel
Stayed 5 nights in Mar 2024
Response from Assistant General Manager on Mar 14, 2024
Thank you for your rating for La Quinta by Wyndham Pharr North McAllen. We cannot express our gratitude for your time in taking to let us know how your recent stay went. Whenever you are back in town do not hesitate to give us a call to reserve your favorite room. Thanks again, we look forward to serving you in the future.
10/10 Excellent
Lucina
Mar 11, 2024
Good luck
Lucina
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on Mar 12, 2024
Thank you for your rating for La Quinta by Wyndham Pharr North McAllen. We cannot express our gratitude for your time in taking to let us know how your recent stay went. We hope to see you again.
Response from Assistant General Manager on Mar 11, 2024
Thank you so much for taking the time to share your rating about your recent stay with us! Nothing means more to us than hearing back from our valued guests. Serving our guests with the utmost courtesy is our main purpose at the hotel and we appreciate you noticing. Thanks again and we hope to serve you again soon!
Ya hice una próxima reservación para dentro de dos semanas mas, me encanto trato, servicio y precio
Constancio
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on Mar 11, 2024
¡Muchas gracias por tomarse el tiempo para compartir su calificación sobre su estadía reciente con nosotros! Nada significa más para nosotros que recibir noticias de nuestros valiosos huéspedes. Servir a nuestros huéspedes con la máxima cortesía es nuestro principal objetivo en el hotel y agradecemos que se dé cuenta. Gracias nuevamente y lo vemos protno.
Previously stayed here and the staff is always very nice and pleasant
Daniel
Stayed 1 night in Feb 2024
Response from Assistant General Manager on Feb 26, 2024
Thank you for your positive feedback. Here at La Quinta by Wyndham Pharr North McAllen, we strive to ensure that all our guests arrive and depart satisfied with their stays and we cannot thank you enough for noticing. We hope you take us into account next time you decide to visit. Thanks again and we hope to see you soon!
Very reasonable in price, great value for what they offer
Torri
Stayed 3 nights in Feb 2024
Response from Assistant General Manager on Feb 16, 2024
hank you for your rating for La Quinta by Wyndham Pharr North McAllen. We cannot express our gratitude for your time in taking to let us know how your recent stay went.
10/10 Excellent
Victor
Feb 13, 2024
Victor
Stayed 1 night in Feb 2024
Response from Assistant General Manager on Feb 16, 2024
Thank you for your rating for La Quinta by Wyndham Pharr North McAllen. We hope to see you again in the future.
Súper clean, the stuff very nice, and answer all my questions, definitely come back 👍
Maria Del Rosario
Stayed 1 night in Jan 2024
Response from Assistant General Manager on Feb 2, 2024
Thank you for your positive feedback. Here at La Quinta by Wyndham Pharr North McAllen, we strive to ensure that all our guests arrive and depart satisfied with their stays and we cannot thank you enough for noticing. We hope you take us into account next time you decide to visit. Thanks again and we hope to see you soon!
Response from Assistant General Manager on Jan 29, 2024
Thank you for your rating for La Quinta by Wyndham Pharr North McAllen. We cannot express our gratitude for your time in taking to let us know how your recent stay went. We hope to see you again in the future.
Response from Assistant General Manager on Jan 22, 2024
Thank you for your rating for La Quinta by Wyndham Pharr North McAllen. We cannot express our gratitude for your time in taking to let us know how your recent stay went. We hope to serve you again in the future.
Very clean rooms staff was very professional and courteous restaurants are a walkable distance from hotel very safe area with law enforcement presence in the whole area
Jose
Stayed 1 night in Jan 2024
Response from Assistant General Manager on Jan 19, 2024
Thank you for your positive feedback. Here at La Quinta by Wyndham Pharr North McAllen, we strive to ensure that all our guests arrive and depart satisfied with their stays and we cannot thank you enough for noticing. We hope you take us into account next time you decide to visit. Thanks again and we hope to see you soon!
Response from Assistance General Manager on Jan 8, 2024
Thank you for your rating for La Quinta by Wyndham Pharr North McAllen. We are looking forward to hosting you again in the future.
6/10 Okay
Jose
Travelled with family and small children, Business traveller
Jan 7, 2024
Disliked: Staff & service
I will nor stay in this place anymore..
Jose
Stayed 1 night in Jan 2024
Response from Assistance General Manager on Jan 8, 2024
Thank you for taking the time to share your recent experience with us. We are so sorry that this stay did not surpass your expectations and we hope to be given another opportunity to serve you again and show you that we truly care to ensure all our guests arrive and depart satisfied with their stays with us. Thank you again for your feedback.
Response from Assistance General Manager on Jan 8, 2024
Thank you for your rating for La Quinta by Wyndham Pharr North McAllen. Serving our guests with the utmost courtesy is our main purpose at the hotel and we appreciate you noticing. Thanks again and we hope to serve you again soon!