Dear Linda,Thank you for being our guest and sharing your feedback. We are sorry to hear you had a disappointing visit and we assure you that cleanliness is one of our top priorities. We have full housekeeping services in place to uphold our high-quality standards and your comments will be shared with the team as we address your concerns. It is our hope you will allow us to welcome you back and show you a more improved experience.

Dear Tammi,We're sorry to hear that you didn't have a good time with us overall. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your comments will be discussed internally and we'll work to make improvements where necessary. Please consider giving us another chance soon; we're confident that we can impress you.

Dear Joshua,We are delighted that our team provided you with friendly service during your recent visit. Your concerns about your room have been noted, and we will be sure to review how we can improve the issue with the key card and curtains. We regret that our pet policy was not to your preference. It is our goal to deliver a seamless stay from check-in to check-out, and it is feedback like yours that aids our efforts. Thank you, and we hope you had a safe trip home.

Dear Quentin,If there is anything less than perfect during your stay, we are always available to address it while you are still at the hotel. Your complete satisfaction is important. Nonetheless, we hope you rested well in your spacious room and will consider us again for your accommodations when you return to Clear Lake. We hope to meet all your expectations on a future visit.

Dear J,We are incredibly surprised to read your review. What you mentioned is not representative of the high standards that our team strives to provide for our guests. We will be sure to share your feedback with our team for immediate investigation and improvement, for we are dedicated to the guest experience. We hope that you will choose to stay with us in the future so we can show you a much better visit.

Dear Jason,Thank you for reaching out, though we regret that your stay fell below your expectations. Rest assured, our dedicated team will look into your comments to ensure we uphold our high-quality standards. Don't hesitate to let us know how we could've improved your time with us. We wish you well and hope you consider giving us another try someday.