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Alex Hotel & Spa

3.0 star property
Hotel with a full-service spa, near Old Port of Marseille

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Alex Hotel & Spa

Sauna, steam room, deep-tissue massages, Swedish massages
Junior Suite | View from room
Sauna, steam room, deep-tissue massages, Swedish massages
Property entrance
Lobby sitting area
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
The price is CA $154
CA $176 total
includes taxes & fees
Oct 13 - Oct 14

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Bathrobes
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Club Room

Club Room

Club Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby sitting area
Maisons du Monde Hôtel & Suites - Marseille Vieux Port
Pet-friendly
Free WiFi
Air conditioning
Breakfast available
9.2 out of 10, Wonderful, (813)
The price is CA $239
CA $273 total
includes taxes & fees
Sep 22 - Sep 23
Maisons du Monde Hôtel & Suites - Marseille Vieux Port

About the area

Map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001

What's nearby

  • Old Port of Marseille - 17 min walk
  • Museum of European and Mediterranean Civilisations - 3 min drive
  • Timone Hospital - 4 min drive
  • Grand Port Maritime de Marseille - 5 min drive
  • Velodrome Stadium - 5 min drive

Getting around

  • St. Charles Station - 1 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 3 min walk
  • Marseille - Provence Airport (MRS) - 26 min drive

Restaurants

  • ‪Starbucks Gare de Saint Charles - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Café de France - ‬2 min walk
  • ‪Il Cafe Di Roma - ‬3 min walk
  • ‪Sur le Pouce - ‬4 min walk

About this property

Alex Hotel & Spa

Hotel near Old Port of Marseille
Take advantage of a terrace, dry cleaning/laundry services, and a bar at Alex Hotel & Spa. Treat yourself to a deep-tissue massage at SPA, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), free newspapers, and 1 meeting room
  • Concierge services, smoke-free premises, and a front-desk safe
  • Luggage storage, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Alex Hotel & Spa offer comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Highchairs, coffee/tea makers, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lounge 1713

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Highchair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Frequently asked questions

Is Alex Hotel & Spa pet-friendly?

Yes, Alex Hotel & Spa allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Alex Hotel & Spa?

As of Sept 21, 2024, prices found for a 1-night stay for 2 adults at Alex Hotel & Spa on Oct 13, 2024 start from CA $154.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Alex Hotel & Spa?

This hotel doesn't offer parking.

What time is check-in at Alex Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Alex Hotel & Spa?

Check-out is at noon.

Where is Alex Hotel & Spa located?

Located in 1st Arrondissement, this spa hotel is within 1 mi (2 km) of La Canebiere and Old Port of Marseille. Grand Port Maritime de Marseille and Velodrome Stadium are also within 3 mi (5 km). St. Charles Station is only a 2-minute walk and Marseille (XRF-Saint Charles SNCF Train Station) is 3 minutes.

Alex Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 339 out of 572 reviews" "
Rating 8 - Good. 178 out of 572 reviews" "
Rating 6 - Okay. 32 out of 572 reviews" "
Rating 4 - Poor. 7 out of 572 reviews" "
Rating 2 - Terrible. 16 out of 572 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

MARINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice breakfast. A room was a little small but overall we liked the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and the room was beautiful.
Stayed 1 night in Aug 2024

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The surrounding is too noisy’
Stayed 2 nights in Sep 2024

6/10 Okay

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly nice hotel - lovely staff very warm welcome, very clean and suite was very specious. Breakfast is very limited and not replenished. 2 female travellers and felt the area around the hotel was not the best. Not the hotels fault just personal feelings.
Stayed 2 nights in Sep 2024

10/10 Excellent

Annie

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Karma

Liked: Cleanliness, staff & service, property conditions & facilities
Although this was right by the train station, meaning the location wasn’t amazing. It was also very easy to get to and the property itself was clean air conditioned. The staff was friendly and it was super cute! I would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a couple of nights at this oasis of a hotel in the heart of Marseille. On arrival, just across from the train station, we were warmly welcomed by Xander who went above and beyond to make us feel at ease and show us to our room. We had a large family room with comfortable beds which was very clean, modern and quiet. We loved the courtyard area and had breakfast at the hotel which was great - plenty of choice and fresh waffles were made for my teens when requested! The hotel is in a convenient location for accessing the train station and is a short walk to the port area. Overall we would highly recommend this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Stayed 5 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous little hotel across from Ste Charles train station. The area around is okay. The hotel is clean and quiet. We had a room for 4 which worked well. One quirk, the toilet was in one part of the room and the sink/shower at the other end. Air conditioning was perfect for the hot weather. Breakfast was a little pricey but there were lots of options: pastry, bacon and eggs. There’s a patisserie two doors up. Front desk staff were extremely helpful. Highly recommend this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Kinsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The rooms were nice, the area was convenient (right next to the train station and a short walk from the old port) and the inner courtyard was lovely. Would definitely stay here again. FYI - the spa is extra and you need to book in advance.
Stayed 3 nights in Jul 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great and the staff very friendly. There is a restaurant right next to it which makes it very convenient if you are hungry at anytime. It is open 24/7. I did not like how dirty it was outside the property, however, I am not sure if the property can do anything about it. Overall, the hotel was very nice. They do have amenities that I would have liked to have used but they do charge extra for everyone of them. That would have made the stay way too expensive. Same with laundry, they charge way too much so I had to find a laundry facility to do our laundry.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yael

Stayed 1 night in Jul 2024

10/10 Excellent

Andre

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are amazing. If you want a place to stay for a night close to the St Charles station, honestly this is it. Amazing staff and amenities. The area around it sucks. No good restaurants, and overall Marseille is a horrible city. Unsafe and extremely dirty.
Stayed 1 night in Jun 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alex Hotel & Spa was booked due to it's close proximity to the train station. The staff upon check-in were helpful & friendly and our room was clean and renovated - it was one of our favorite stays in France! Also, the balcony was a plus and was a great way to relax and unwind after a day of travel while still enjoying the city.
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely City Centre retreat
This is a very comfortable Hotel within easy reach of the main train station and its links to the Airport. A short walk finds you at the Old Harbour - would certainly return here
Stayed 4 nights in Jun 2024

2/10 Terrible

Tim

Stayed 1 night in Jun 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel was very convenient. The staff was very friendly and helpful. Breakfast was plentiful and tasty and the outdoor patio for breakfast was lovely.
Stayed 4 nights in May 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely fitted out in modern style. We had a room overlooking the charming breakfast courtyard, not the main road, so it was peaceful and there were trees outside the window, which is unusual for an hotel so close to the station. Price was good too. We didn't have breakfast, as we preferred to go out.
Stayed 1 night in May 2024

10/10 Excellent

Philippa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a gem of a hotel. The area isn’t particularly great but you are 10 mins walk from Vieux port and near les paniers plus ideal for the train station which is across the road. This is the only “flaw” which really isn’t that big an issue - otherwise perfect and the staff are super helpful and friendly
Stayed 3 nights in Jun 2024

10/10 Excellent

marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and stylish small boutique hotel. Very close to train,coach and metro.
Stayed 3 nights in May 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good price and high quality
Very neat hotel and very well located if you travel by train to or from Marseille
View from the room
Stayed 1 night in May 2024

10/10 Excellent

rudraksh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean property and very close to the train station.
Stayed 1 night in May 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis a cross the road walk from St Charles
A wonderful hotel. You can see the hotel sign from outside St Charles Station (exit down the escalator near the taxi stand, but do not take a taxi its a short walk). The rooms are a good size with a large bathroom with an excellent shower. The breakfast room has an outside relaxed terrace with hot and cold options and excellent coffee. The hotel has a gym and sauna with a small indoor pool. Out the back is a seperate small boutique building with additional rooms. The service is warm and friendly with a willingness to accommodate for example the air-conditioning in my room was inefficient so they moved me to an alternative room. It is a short walk down Place de Athens turn right at McDonalds and voila you are a short walk to the Old Port. Alex Hotel and Spa is now my preferred place to stay in Marseille.
Stayed 3 nights in May 2024

General hotel information

Reasons to Book
Spacious Rooms & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Marseille (MRS-Marseille - Provence)