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Reviews of Riad Cherrata

3.5 out of 5
Riad Cherrata
Arset Elhouta Derb Cherrata no 25, Marrakech

Reviews

10

Exceptional

Rating 10 - Excellent. 221 out of 235 reviews" "
Rating 8 - Good. 13 out of 235 reviews" "
Rating 6 - Okay. 1 out of 235 reviews" "
Rating 4 - Poor. 0 out of 235 reviews" "
Rating 2 - Terrible. 0 out of 235 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Riad Cherrata was a Great experience. Location is very convenient, it’s very clean, amazing home made breakfast, all topped off by an incredible host, Valerie, who makes the stay very personal and special providing us with lots of information, a phone and arranged cars for us. We’d come back in a heartbeat! Thank you for everything!
Stayed 3 nights in Apr 2023

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valerie is an exceptionally attentive hostess. Location is convenient and quiet. Room was large, attractive and very clean (though with no outside-facing window - the one negative). Breakfasts were delicious and plentiful, and they generously accommodated special diets. Highly recommend this riad.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad was nice and clean. Service was premium. The hostess was exceptional
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This beautiful riad is in the Médina (old town), easy walking distance to a miriad of restaurants, markets, palaces, and other sights. It is a little sanctuary within the bustle and excitement of Marrakech, and even has a rooftop lounge to relax, sun oneself, and view the city from the rooftops. Valerie, the host, went above and beyond – passing on so much local knowledge, and making sure we found our way around. We won’t hesitate to book at Riad Cherrata when we return to Marrakech.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The host Valerie was very friendly and welcoming. She gave us excellent information , tips and help for Marrekech. We thoroughly enjoyed our time here and would stay again.
Stayed 2 nights in Feb 2019

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very special jewel.
My daughter and I stayed for 3 nights based a recommendation that it was good for female travellers and I could not agree more , we were excited but anxious as first timers to Marrakesh. . Valerie could not have been more hospitable. From booking, she made contact and offered help. She spent some time on arrival really explaining to first time Marrakesh visitors top tips in sights, getting around, taking taxis, and even gave us a phone in case we needed her or a taxi and a very useful ‘magic map’. Lovely Sedia is an amazing cook, her welcome tea and sweets to her pancakes and homemade jams were all delicious. ‘ I feel like a princess’ said my daughter. So did I. A very special place and Valeries’ tips and map meant we had a hassle free and terrific stay in this intoxicating city. Would unreservedly recommend this beautiful tranquil Riad.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, you won’t be disappointed
Valerie and her guest services team were amazing! They went above and beyond what would be expected. Valerie provided us with thorough information on getting around Marrakech in a way that optimized our safety and fun. The bed was very comfortable and the Riad itself a quiet haven for restoration. Our laundry was able to be done same day, which was also hugely helpful. Breakfast was abundant and yummy.
Stayed 2 nights in Sep 2018

10/10 Excellent

Ronan, Dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Riad situated in Medina with great staff
Excellent stay, the riad is very clean, comfortable and an excellent location to explore the medina. Valerie and the staff were very helpful and extremely knowledgable during my stay. They made me feel very at home and helped me with tour bookings, restaurant recommendations, airport pick ups etc. Moroccan style breakfast was also excellant. Could not recommend more highly. Thank You.
Stayed 4 nights in May 2018

10/10 Excellent

Amel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Valérie and her team are very welcoming. Valérie gave us all the information about marrakech and the places to visit. She provided us with a mobile phone with her number the riad number and the taxi drivers. The riad is full of character well decorated an invitation to the marrakech lifestyle a real pleasure to all your senses. The breakfast is delicious made by sadia.

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in Marrakech...
The place is simply beautiful and Valerie was so very helpful in making arrangements. Could not be happier with my stay...
Stayed 3 nights in Apr 2018

10/10 Excellent

Kayleigh , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, welcoming, perfect for female travelers.
My friend Nicola and I (2 women) travelled to Marrakech for 4 days. This Riad was perfectly setup for our every need/worry. Valerie and her team were very welcoming and ensured our stay went as smoothly as possible. The taxi pick up/drop off was all organised and on arrival we were welcomed with tea and snacks as she talked through the local amenities and directions. We were given a mobile (with credit) during our stay with useful numbers and her personal number for emergencies and queries (which was very useful when organising tours). The Riad/our room was beautiful and clean, with air-conditioning and useful things such as a safe, hairdryer, cotton buds etc. Last but not least, the breakfast was amazing... Homemade yoghurt and jams, local pastries and bread, pancakes, fruit and tea. I would definitely recommend this Riad and would without doubt stay here again if I go back :)
Stayed 3 nights in Apr 2018

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad
We had a great stay at Riad Cherrata. We would highly recommend.

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Riad, exceptional host
We were a family of 5 traveling from the US. The Riad was lovely! And impeccably clean. The owner, Valerie was the most hospitable host! We continued traveling through Morocco and stayed at some 5 star hotels. Our stay at Riad Cherrata was truly one of our highlights! We would love to come back and stay again!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Riad
We really had an amazing stay at Riad Cherrata. Service is ultra friendly and generous. Valerie the owner gave us a great briefing on visiting Marrakech and it really helped us make the best out of our 3 days there. Sydia (not sure about the spelling) makes you feel at home and cooks amazing breakfasts (the bests we had in all our Morocan riads) Riad is very pretty, clean and comfortable. Terrace is cool with a great view on the city and Atlas mountains. Location is great, just a 5-10 minutes walking from central place and most sightings. Only minor thing we didn't like much is the fact that the toilets are not separated from main room. There is a small wall hiding it, and I guess some people don't mind this at all, but we were not too comfortable with the bathroom configuration. Other than this minor thing, we had an amazing stay and would definitely return. Highly recommended
Stayed 3 nights in Mar 2018

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad and exceptional service
Great Riad within easy walking distance to main attractions. Good early contact from Valerie and although she was away during our stay we were well looked after by Ann and Saadia. They couldn't do enough for us and made us feel so welcomed. Highly recommend and We hope to return soon but next time we might go later in the year as it gets very cold in the evenings/early mornings
Stayed 2 nights in Jan 2018

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay, beautiful riad, amazing staff
Loved this riad so much! The room is smart, simple and comfy with nice toiletries and linen. The view from the terrace is across the whole of Marrakech, across to the Koutoubia Mosque and beyond to the Atlas mountains. Breakfast is a fresh bread, fresh pancakes with home made jam, juice, tea and fruit. The lounge and breakfast area (inside at this time of year) is beautiful and comfy. But best of all is the service. Firstly from Valerie, the owner, with her hand drawn magic map and lengthy introduction to Marrakech. She was on hand throughout my stay (6 nights) to give suggestions and tips to make the best of my stay. Secondly from Sadia (apologies if the spelling is wrong) who greeted me and made tea for me when I returned late at night after a busy day or an evening meal - I don't speak a lot of French but somehow we always managed to understand each other and she was always cheerful and happy to help. The whole team were friendly and I was greeted every day and made to feel extremely welcome. I would definitely return here. The location can be a little tricky as it is in the medina which is a maze of streets. I wouldn't want to stay outside of the medina - this is the heart of Marrakech - but inevitably this means passing down streets which are small, quiet and occasionally a bit grubby. For me this is part of the experience but some travellers may not enjoy this. I should mention that I never felt threatened or unsafe. But it is not your sanitised European city!
Stayed 6 nights in Dec 2017

10/10 Excellent

Kris, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel in the old town of Marrakesh
The hotel is located very conveniently for those who would like to feel atmosphere of Medina (old town) of Marrakesh (situated at one of its narrow street). The staff (Valeria and the other ladies) were very friendly and helpful, introducing to us nature and the most interesting things of the city. Very remarkable thing were breakfasts, served individually and originated from Morocco's cuisine. I can really recommend the hotel, if you wish to experience real Marrakesh.
Stayed 3 nights in Dec 2017

10/10 Excellent

Virgh, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Thank you!
We had a very pleasant stay, with a friendly and caring host and an unbelievable Maid for an even better Breakfast and Dinner. Directly in the Medina is this a small Oasis with a Rooftop Terrace. For this price performance ratio simply unbeatable. Thanks again.
Stayed 4 nights in Nov 2017

10/10 Excellent

Lilly, M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Situated within 10 minute walk from the main square. Very convenient! Valerie and her staff were amazing! Breakfast was great, rooms were very clean, and they went above and beyond the call of duty to make our stay a pleasant one. Would recommend!!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!
Riad Cherrata, the owner and staff exceeded every expectation. Their hospitality and services were perfect, they made sure we were well informed as to the area, the expectations and culture. Valerie was very involved in all aspects of our stay and we felt we had an amazing insight into Marrakech. The breakfast was beautifully prepared and delicious and all home made. We recommend Riad Cherrata for an amazing and beautifully appointed experience~

10/10 Excellent

andrew, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A calm oasis
Perfect in every way, stay here and you won't regret it

8/10 Good

Pat, Cupar Scotland

Liked: Cleanliness, staff & service, room comfort
Lovely clean Riad
Riad is nice and central for visiting souks and Jemaa el Fnaa square. This was our first visit to Marrakech, the narrow street looked dirty and scary,so was glad to find the riad very clean and welcoming, there was no need to feel scared the people are friendly and children play out on the streets. The roof terrace was great with views to the snow topped Atlas Mountains and the roof tops of Jemaa el Fnaa square and beyond. Saadiya was on call 24/7 to open the door, make coffee, the beds and towels were changed daily, Isabella and Anne, who were friends of the owner came to welcome us and make sure every thing was ok, giving us tips about places to visit and how to travel around (as they both spoke English). French and Arabic are spoken and written on menus, English is not on menus. could not fault it. Hopefully will be back

10/10 Excellent

Greg, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highlight of Marrakech!

6/10 Okay

Ilian, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I don't enjoy my stey in Marrakech '!!l
The riad is nice minimal comfort very qut but is hard to find and is bad locaishon. The WiFi is not existand.The personal is very personal and helpful lovely .

10/10 Excellent

Omer, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in the middle of Medina
This riad is an oasis in the middle of the Medina. It is on a small, quiet street and there aren’t those motorcycle that whiz all over the place. The open courtyard and the small pool in the middle of the riad makes it feel refreshing. Thanks to the detailed directions and recommendations Valerie gave us we got to experience Medina’s restaurants and sights. Her magic map details the immediate area which includes Place Jamaa which has many nice restaurants. Our room was very well decorated and large enough for our family of four. Celia prepared us amazing breakfasts with omelets, home mode yogurt, pancakes, homemade jellies, fruits,….It was so much and delicious food that we always skipped lunch. Valerie was the orchestra conductor of our stay. She gave us very good recommendations and when we requested her help she booked restaurants, spas, taxis for us. She even helped with our laundries as we had been on the rod for a while. I should also mention the small pool in the courtyard. Initially I thought it was just a decoration piece. But we almost used every day after coming back exhausted from the medina. Some of us followed it up by a short late day sun bathing in the rooftop terrace.
Breakfast area with the pool in the semi open courtyard

10/10 Excellent

Paul & Natalie, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Riad. Valerie was Amazing
Our first time in Marrakech and Valerie helped make it an amazing experience .The Riad was spotless and the breakfast was wonderful. Everything was perfect. We cannot wait to return .I would recommend the Riad Cherrata to everyone

10/10 Excellent

Pete & Jaz, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanctuary within a very busy city
Absolutely loved our stay there, our hostess Valérie did whatever she could to make our visit to Marrakech as enjoyable as possible and nothing was ever too much trouble. She provided us with her own "Magic Map" on the first day, which made our first few days of navigating the medina much easier. We also got a phone with all the important numbers saved in it to use in case we get lost which was fantastic. The breakfast was plentiful with lots of home made delights, the room was cleaned every day and we even got a free upgrade to a bigger room because we stayed during the quiet season - not every hotel is as accommodating as Riad Cherrata. It was lovely being able to escape the hustle and bustle of the city and just relax on the roof terrace in the sun, and the lobby with the comfortable sofas and cushions and the pool had a very luxurious feel. We can't thank the ladies of Riad Cherrata enough and would definitely stay again!

10/10 Excellent

john, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was alone in Marrakech and found a home:)
Awesome experience, Valerie handled everything for me! As requested I was greeted by a driver at the airport with a sign with my name( plane was an hour late). Driver took me to the old city and parked as close as possible and walked me to Riad safely, I would have been lost otherwise. Riad was beautiful and comfortable, great location....an oasis. Valerie explained all details to me and even gave me a local cell phone with her number to call if I was lost or needed help!! Who does that?? She also had a hand written map with all needed walking details. Amazing! Home made breakfast was elegant and delicious..I will go back ASAP. Thank you Valerie and staff!!

10/10 Excellent

James, Leeds, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff Remarkably Helpful
Staff were phenomenally helpful getting me acquainted with Marrakech, and were a lifesaver when things didn't go to plan.

10/10 Excellent

Jo, East Sussex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Riad and close to the central square.
Great accommodation with a huge, tasty breakfast. The staff were lovely and the Owner, Valerie, was so helpful - definitely will be going back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and Tranquility in the Medina of Marrakesh
I would definitely come here again and would highly, highly recommend it to anyone considering a riad in the medina of Marrakech!

10/10 Excellent

Vik, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Amazing!
We stayed at the Riad for 3 nights. Our reason for choosing a Riad was to add a cultural flavour to our stay and our reason for choosing Riad Cherrata was the excellent reviews and proximity to Jamaa el Fna. I am probably going to repeat what everyone else has already said, but Valeria is simply delightful. I have never felt so welcomed and shown such warm hospitality in any hotel (and I have stayed at 100s!). We arrived at the Riad at 10pm and Valeria had left us a welcome note, a map, mobile, and tons of useful leaflets in a basket. The maid took our luggage upstairs, poured us some mint tea, and served us lots of Morrocon treats. This left a good first impression. Our room was as described and everything was clean. Breakfast was ready for us at our requested time. There was a fresh loaf of bread, pancakes, pitta bread, chocolate bread, croissants, fresh orange juice, home made yoghurt, and choice of tea bags. Throughout our stay, Valeria guided us, helped us plan our sightseeing, and was generally very friendly.

10/10 Excellent

Keith, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful place to stay with helpful staff.
A brilliant place perfect for exploring the real Morocco.

10/10 Excellent

gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little riad in the medina close to souks
Fabulous helpful service from Valerie and her team. The magic map is incredibly helpful. Tasty huge breakfasts. Just ten minutes walk to Jeema el Fna and the souks.

8/10 Good

John, Oxfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two very satisfied customers!
Location and service both fantastic. Valerie could not have been more helpful. Small but well equipped room and delightful shared roof terrace was just perfect for some R&R after travelling and the busy souks. If you are looking for a convenient base within easy walking distance of the Medina Riad Cheratta is for you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Don't stay anywhere else in Marrakesh....you have to stay at the Riad Cherrata! Valerie & her staff made our stay so easy & couldn't do enough for us. Valaries 'magic map' got us around the area with ease & we even helped out another couple of tourists using it! Breakfast is amazing & staying in the real Morocco in a Riad made our stay so enjoyable.....seriously you won't find better even if you paid double. You are a 10-15 min walk away from the main square & the souks. The best Hammam massage is a 25 min walk & again Valarie will point you in the right direction. She will even ring the restaurants, the Hammam & the taxi firms, agree the prices & make the bookings for you :o)

8/10 Good

Shalini, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad in the heart of Marrakech.
The Riad is lovely and is about 10-15 minutes walk from the square. Supper service from Valerie, she organised our airport transfers, booked trips and made reservations for us. She really took care of us, advising us, giving maps and making restaurant recommendations. The Riad is also very safe. There are lots of great places to see in Marrakech but good to plan before going especially if you are going for a few days. I will definitely stay in Valerie's Riad when I visit Marrakech again. The mint tea and pancakes with honey are the best at the Riad.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to call home
Although I was only there for a few nights, Valerie and the ladies at Riad Cherratta were amazing hosts. Valerie gave a "major map" she made to get around the medina and it was amazing!!! So helpful and never got lost. All her dining and cafe recommendations were also excellent! She also provided a phone and her mobile number incase of anything... From the welcome tea and pastries to the homemade delicish breakfast it was such a treat! And a quite respite away from the crazy fun of Marrakech! Would highly recommend a stay here!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank You
We were made most welcome by Valerie and her team. Everyone was really attentive and nice and Valerie looked after us really well all through our stay and provided great advice and useful information. The Riad was spotlessly clean and well organised. Also very peaceful at night after busy days sightseeing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional hotel with the personal touch
A very warm welcome awaits from hotel owner Valerie with a pot of local mint tea and freshly baked pastries which were just the job... followed by maps ,guides and lots of info on the locality including do's / dont's and where to sample the best local food An excellent base to explore from and always a friendly welcome from Valerie and her small team on return

10/10 Excellent

Wayne, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great riad in the hustle and bustle
This riad you could not ask for anything more great start to the day with a massive breakfast, personal service from Valerie and her team as a very small riad - 4 rooms. Perfect location to reach all parts of Marrakech

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Caroline, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondeful little riad in convenient location
The riad exceeded our expectations and the breakfast was excellent; taxi transfers to and from the airport were arranged by Valerie and also bookings for evening restaurants; nothing was too much trouble and at the same time we were given privacy and space.

10/10 Excellent

Jenn, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Respite from the Busy Medina
The Riad was fantastic. My friends and I stayed in the Sabra room. The Riad was clean, well maintained, and incredibly peaceful. The sun decks on the roof were quite possibly my favorite part and had lovely views of the city, especially at sunset. Most importantly, however, Valerie and her staff were amazingly helpful! From meeting us, to providing tea and absolutely phenomenal breakfasts, to calling and arranging transports for us. I cannot say enough about how amazing they made our stay! I can honestly say I cannot wait to go back and visit Riad Cherrata again!

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Riad in a great location
Valerie and her team at Riad Cherrata are truly amazing. We were greeted with a traditional tea whilst Valerie helped us plan our trip. She went out of her way to help us throughout our stay. The Riad has a wonderful charm to it and is kept spotlessly clean. The breakfast was delicious and the roof terrace provided a nice spot to relax in. The Riad is located about 10 min walk to the main square and Valerie's 'magic maps' were invaluable. I thoroughly recommend the dinner she organised for us at a neighbouring Riad too.

10/10 Excellent

Melanie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hostess
Valerie is an excellent hostess, goes out of her way to help the guests have a nice time in a slightly hectic and disorientating city. She helped direct us, get bookings, recommend places to eat and things to do. Can't fault her hospitality! The riad is a very cosy boutique style hotel, the breakfast faultless and felt more like staying in someone's house. A very romantic city all in all!

10/10 Excellent

Mick & Lori, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad, Great Team
Team Riad Cherrata was extraordinary. Every review I read about the staff and the Riad was on target. The entire team made my wife and I feel safe in a city that is often difficult. Many thanks to Valarie and her team, we will remember their kindness and effort often.

10/10 Excellent

Robbie and Tom, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Would recommend to anyone travelling to Marrakesh, thank you so much to Valerie and the team.