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Indoor pool
Indoor pool
Indoor pool

Guest reviews

4.7/5 Exceptional
128 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning


Explore the area

Popular LocationDar el Bacha Palace2 min walk
Popular LocationLe Jardin Secret4 min walk
Popular LocationMarrakesh Museum7 min walk
AirportMarrakech (RAK-Menara)13 min drive

Choose dates to view prices

  • Deluxe Double or Twin Room

    Room amenities

    • 344 sq ft
    • Sleeps 2
    More detailsDeluxe Double or Twin Room
  • Junior Suite

    Room amenities

    • 452 sq ft
    • Sleeps 2
    More detailsJunior Suite
  • Luxury Suite

    Room amenities

    • 700 sq ft
    • Sleeps 3
    More detailsLuxury Suite
  • Royal Suite

    Room amenities

    • 1097 sq ft
    • Sleeps 3
    More detailsRoyal Suite
  • Luxury Single Room

    Room amenities

    • Sleeps 1
    More detailsLuxury Single Room

About this area


Palais Khum is located in Marrakech's Medina neighbourhood. Jemaa el-Fnaa and Marrakech Plaza are notable landmarks, and travellers looking to shop may want to visit Carré Eden Shopping Center and Menara Mall. Le Jardin Secret and Majorelle Gardens are not to be missed.

Visit our Marrakech travel guide
Popular Location

What's nearby

  • Dar el Bacha Palace - 2 min walk
  • Le Jardin Secret - 4 min walk
  • Marrakesh Museum - 7 min walk
  • Jemaa el-Fnaa - 10 min walk
  • Koutoubia Minaret - 16 min walk

Getting around

  • Marrakech Central Station - 4 min drive
  • Marrakech (RAK-Menara) - 13 min drive


  • Where to eat
  • On-site dining venue – Restaurant offering Moroccan cuisine. Serves lunch and dinner.

About this property

Palais Khum

Romantic Marrakech hotel in Medina, walk to Le Jardin Secret
A restaurant, an indoor pool and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a rooftop terrace and spa services. All 10 rooms boast fireplaces, and offer free WiFi and flat-screen TVs. Room service (during limited hours), premium bedding and free bottled water are among the other amenities available to guests.
Palais Khum offers 10 forms of accommodation with fireplaces and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an indoor pool.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free nearby parking
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Indoor pool
  • Spa services

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities


  • Lift
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • English
  • French
  • Italian
  • Spanish


  • Garden
  • Rooftop terrace


  • Facials
  • Manicures and pedicures
  • Massages
  • Turkish bath/hammam


  • Designated smoking areas

Room amenities


  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Heating
  • Linens
  • Premium bedding


  • Free toiletries
  • Hairdryer
  • Shower
  • Towels


  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water


  • Desk
  • Fireplace
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Turndown service



Check-in between 2 PM and midnight
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night.

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.0 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palais Khum Hotel Marrakech
Palais Khum Hotel
Palais Khum Marrakech
Palais Khum

Frequently asked questions

Can I cancel my reservation for free at Palais Khum and receive a full refund?
Yes, Palais Khum offers free cancellation on select room rates, because flexibility matters! Please refer to Palais Khum cancellation policy on our site for more details about any exclusions or requirements.
Does Palais Khum have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palais Khum?
There is free parking nearby.
What time is check-in at this property?
Check-in is from 2 PM to midnight. After-hours check-in is not available.
What time is check-out at Palais Khum?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
Located in Medina, this romantic hotel is within a 5-minute walk of High Atlas and Le Jardin Secret. Jemaa el-Fnaa and Marrakesh Museum are also within 15 minutes.

Guest reviews

Overall score and ratings for Palais Khum

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly the experience we wanted, this Riad delivered on every level. From the moment we stepped off the plane we knew we were in great hands. The taxi was waiting and one of team met us to direct us to our accommodation. We had a suite, our room was big, clean and just perfect. I cannot exaggerate the level of care and attention we received. We also used the Hammam in the Riad

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

A small little palace of ur own with a lovely terrace and a indoor pool

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great customer service. Fantastic location. I really enjoyed my stay at Palais Khum!

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in the Médina

What a wonderful hotel! The service was amazing. From the moment we arrived in the airport (they had a driver meet us there and take us to the hotel for 15usd) we felt very well taken care of. When we arrived at the hotel the staff had us sit and relax in their beautiful atrium with some tea and cookies while they brought our luggage to the room. During this time they give us a brief overview of the city; where to go/not go, eat/not to eat. Our room was the Berber junior suite, which was so beautiful and quiet. The bed was firm but comfortable and the shower was beautiful. The terrace is great for a sunbath or to find a nice spot to read. This hotel does serve alcohol so you can have a nice refreshing drink on the terrace as well. Be aware of the cats that roam the roofs. They walk around like the own the place and can be loud at night, however it seems like a norm in the city so I cannot penalties Klum for that. The only negative I can think of is that the condition of some of the amenities were well used. For example the pool was missing quite a few tiles and the terrace chairs were quite old to the point of being unsafe. All in all I will be back without a moment a hesitation.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020