Crystal Hotel - Pacha Marrakech

5.0 star property
Luxury hotel with free breakfast and free airport shuttle

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April 2024
May 2024

Crystal Hotel - Pacha Marrakech

Photo gallery for Crystal Hotel - Pacha Marrakech

Lounge
Outdoor pool
Junior Suite
Restaurant
Shower, designer toiletries, hair dryer, bathrobes

Overview of Crystal Hotel - Pacha Marrakech

6.6

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast included
  • Free WiFi
  • Free airport shuttle

Explore the area

Zone hoteliere de l'Aguedal, Bloulevard Mohamed VI, Marrakech, 40000
  • Popular LocationAvenue Mohamed VI7 min walk
  • Popular LocationJemaa el-Fnaa5 min drive
  • Popular LocationAgdal Gardens6 min drive
  • AirportMarrakech (RAK-Menara)10 min drive
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Room options

Superior Suite

  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Junior Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Marrakech

What's nearby

  • Avenue Mohamed VI - 7 min walk
  • Oasiria Water Park - 5 min drive
  • Jemaa el-Fnaa - 5 min drive
  • Agdal Gardens - 6 min drive
  • Majorelle Gardens - 7 min drive

Restaurants

  • Bo Zin - 3 min drive
  • Dar Soukkar - 3 min drive
  • Art Avenue - 3 min drive
  • O Mammy Burger - 7 min drive
  • Nouba - 19 min walk

About this property

Crystal Hotel - Pacha Marrakech

Luxury hotel near the airport
Free breakfast, a free roundtrip airport shuttle, and a nightclub are just a few of the amenities provided at Crystal Hotel - Pacha Marrakech. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a garden.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • An area shuttle, express check-out, and express check-in
  • An elevator, a porter/bellhop, and concierge services
Room features
All guestrooms at Crystal Hotel - Pacha Marrakech have comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and separate sitting areas.
Extra amenities include:
  • Bathrooms with designer toiletries and showers
  • 42-inch HDTVs with satellite channels and DVD players
  • Balconies, separate sitting areas, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A poolside bar

Things to do

  • Nightclub
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 13,003 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Art Deco architecture
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 42-inch plasma TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property does not allow children
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Crystal Hotel - Pacha Marrakech have a pool?

Yes, this property has an outdoor pool.

Is Crystal Hotel - Pacha Marrakech pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crystal Hotel - Pacha Marrakech?

Self parking is free at this property.

What time is check-in at Crystal Hotel - Pacha Marrakech?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Crystal Hotel - Pacha Marrakech?

Check-out is at noon.

Does Crystal Hotel - Pacha Marrakech provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Crystal Hotel - Pacha Marrakech located?

This luxury hotel is situated near the airport.

Crystal Hotel - Pacha Marrakech Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 4 out of 21 reviews" "
Rating 4 - Poor. 3 out of 21 reviews" "
Rating 2 - Terrible. 3 out of 21 reviews" "

8.0/10

Cleanliness

6.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Em, E

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great decor/food, large rooms, but sub par service
Had a junior suite with a private roof terrace that was beautiful. The decor was great and the restaurant delicious. However, they barely speak English and are apprehensive to even give you extra towels. We requested two extra and they made us give them two used ones in exchange - what hotel does that? There were a few other service issues and lots of language barriers. If you want luxury my recommendation is to stay at a different hotel that understands the concept better.

2/10 Terrible

Roy, The Netherlands

Disliked: Cleanliness, staff & service, property conditions & facilities
very ver bad, poor service and maintenance
Breakfast was just horrible, no eggs, no yoghurt, no cheese. Hotel service was very poor, several things in the room were broken (please note this was a suite). People arriving at 04:00AM deciding to make a party on our roof terrace (very noisy). Very poor overall, the only thing that is OK, is the swimming pool and the lunch at Crystal

8/10 Good

Gilles, France

Liked: Cleanliness, property conditions & facilities, room comfort
À very good place but service need be improved
The hotel is good and facilities also nice pool the service has to be improved staff need be better trained

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not worth the effort
Room was good. Breakfast was terrible, poor service & forced to sit outside in bitterly cold wind, hotel is out of the way

10/10 Excellent

Souhila, Montpellier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique
Séjour inoubliable magique

4/10 Poor

Bouchra, Paris

Disliked: Staff & service, property conditions & facilities, room comfort
Accueil mitigé, pas de room service, climatisation totalement insuffisante pour les températures locales, notre chambre ne portait pas de numéro ( difficile de se repérer dans les couloirs ainsi ), pas ou peu d'assistance pour les bagages . Hotel privilégiant ses activités de club et son restaurant mais le service d'hôtellerie est digne d'un hôtel bas de gamme, pas d'un 5 étoiles. J'ai dépensé près de 700e pour 4 nuits. Ca ne les vaut pas du tout, décevant.

8/10 Good

nico, marrakech

Liked: Cleanliness, staff & service, room comfort
Hotel genial
Les chambres sont spacieuses et tres confortable, on regrette le manque de lampe, et les oublis de produits d'hygiènes. Le restaurant est très bon et le bar/boite genial!

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Christophe DAMLENCOUR, FRANCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionnel
Hôtel doté d'une quinzaine de suites. Personnel serviable, attentif et très gentil (j'ai bénéficié gratuitement du pressing !!). Suite 69 splendide avec terrasse privative sur le toit, accès à la piscine et discothèque le PACHA gratuits. Je recommande fortement et y retournerai :) Seul bémol : la situation géographique (Agdal). Compter 50 dirhams en journée et 100 le soir pour rejoindre le centre-ville.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute Katastrophe..!!!
Nichts, aber gar nichts hat die angegebenenen Versprechen gehalten..!!! Ungeschultes, freches, weibliches Personal an der Reception. Frühstück nie zur geplanten Zeit!!! 2 mal, übethaupt Keins, das am Morgen um 8 Uhr und 7.30 Bestellte!!! Personal nicht erreichbar!!! Machten wir uns bemerkbar, war das der gröbste Affront... Also zum Punkt... Es wird nie Jemandem weiter emphohlen, ist nur ein Aufenthaltszentrum für Nachtschwärmer und Müssiggänger!! Schade... Dem Portier möchten wir ein Dankeschön zukommen lassen. War zu jeder Zeit am Ort. Mit freundlichen Grüssen