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Reviews of World Center Hotel

4 out of 5
World Center Hotel
144 Washington St, New York, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 1223 out of 1993 reviews" "
Rating 8 - Good. 417 out of 1993 reviews" "
Rating 6 - Okay. 164 out of 1993 reviews" "
Rating 4 - Poor. 99 out of 1993 reviews" "
Rating 2 - Terrible. 90 out of 1993 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Front Desk Team on May 22, 2024
Hello Barrie,Thank you for your feedback!

10/10 Excellent

Patricia

Liked: Cleanliness
Stayed 3 nights in May 2024
Response from The Front Desk Team on May 23, 2024
Hello Patricia,Thank you so much for your feedback!

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was free breakfast since prices of rooms are so much.
Stayed 4 nights in May 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and staff
Stayed 1 night in May 2024
Response from The Front Desk Team on May 23, 2024
Hello Nicole,Thanks for choosing World Center Hotel!

8/10 Good

Leonora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was cleaning of the room was not until late afternoon at 5:00 PM the day before I was departing.
Stayed 4 nights in May 2024

4/10 Poor

Kim

Stayed 2 nights in Apr 2024

8/10 Good

Johanna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Comfortable
Stayed 2 nights in May 2024
Response from Front Desk Team on May 17, 2024
Hello Johanna,Thank you for your rating!

10/10 Excellent

CHRISTIAN, Kelseyville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always loved it here
Stayed 4 nights in May 2024
Response from Front Desk Team on May 17, 2024
Hello Christian,Thanks for choosing World Center Hotel! We look forward to welcoming you again soon :)

10/10 Excellent

Julio, Pomona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.
Stayed 2 nights in May 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
This place has a beautiful view of the one world trade center, and the most comfortable bed I've ever laid on.
Stayed 1 night in May 2024
Response from Team CLUB QUARTERS WTC on May 13, 2024
Greetings Justin.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location!!
Stayed 1 night in May 2024
Response from Front Desk Team on May 17, 2024
Hello Melissa,Thanks for choosing World Center Hotel!

6/10 Okay

Sara

Disliked: Property conditions & facilities
I felt i overpaid for this hotel. The bathroom smelled moldy and the wallpaper was coming off. It looked clean but it was not four star clean. This is not a four star hotel. the location was decent. The pictures showed a view of the city we had a small window and there was no view. I would not stay here again .
Stayed 3 nights in May 2024
Response from Team CLUB QUARTERS WTC on May 13, 2024
Greetings Sara.Thank you for your feedback. We will be addressing your concerns.

4/10 Poor

judith, rumson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, we booked this very last minute and we didn't realize how terrible the situation would be with Mr. Purple being a couple floors above us and running until 4 AM with loud dance music. I take it as my fault for not doing any research, but since it was last minute, I hadn't really looked into it and the reviews actually don't look that bad but we literally didn't sleep all night and because we were not coming prepared we did not have earplugs or anything to prepare us for the noise that was consistently allowed throughout our entire evening until the club shut down around 4 AM and by then we were up two hours later ready to go home because we were just so Tired. So if nothing else, perhaps the hotel can give the guests disposable earplugs to avoid the terrible type of experience of the evening that we had. We however, will never get back that time to sleep and remain exhausted today.
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location!!
Stayed 2 nights in May 2024
Response from Front Desk Team on May 17, 2024
Hello Melissa,Thanks for choosing World Center Hotel!

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024
Response from Team CLUB QUARTERS WTC on May 12, 2024
Greetings Nancy.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

Lynn

Travelled with partner, Travelled with group
All is very nice. Friendly and helpful staff.
Stayed 1 night in May 2024
Response from Team CLUB QUARTERS WTC on May 12, 2024
Greetings Lynn!Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

Kim, thief river falls

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location!!!
Stayed 3 nights in May 2024
Response from Team CLUB QUARTERS WTC on May 11, 2024
Greetings Kim.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a

8/10 Good

Johanna

Liked: Staff & service, property conditions & facilities
Amazing view, very clean
Stayed 4 nights in May 2024
Response from Team CLUB QUARTERS WTC on May 11, 2024
Greetings Johanna.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

Zubin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. The happy hour on the rooftop is great. Location at the World Trade Center is fantastic. Taxi usually waiting at the entrance. Ride share available. The train stations were so close it was great.
Stayed 4 nights in Apr 2024
Response from Team CLUB QUARTERS WTC on May 11, 2024
Greetings Zubin.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite stays in NYC. The hotel is well-equipped with amenities, such as laundry and free water refill stations. The hotel is designed to be eco-friendly, such as having recycling bins in the room. I had a courtyard view that was quite pretty to look at. I would stay there again.
Stayed 2 nights in Apr 2024
Response from Front Desk Team on May 6, 2024
Hello Emily,Thank you so much for your feedback. We look forward to welcoming you again soon.

8/10 Good

jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazinggg !!!!
Stayed 2 nights in Apr 2024
Response from Team CLUB QUARTERS WTC on May 6, 2024
Thank you for your high score. We appreciate your feedback.

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Apr 2024
Response from Team CLUB QUARTERS WTC on May 5, 2024
Greetings Rosemary.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

CHEROKEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing steak restaurant was amazing
Stayed 1 night in Apr 2024
Response from The Front Desk Team on May 3, 2024
Thank you for your perfect score. We appreciate your feedback.

10/10 Excellent

Jared

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room!
Stayed 10 nights in Apr 2024
Response from Front Desk Team on May 3, 2024
Thank you for your perfect score. We appreciate your feedback.

10/10 Excellent

Patice

Liked: Cleanliness, staff & service, amenities
NICE & SAFE AREA
Stayed 2 nights in Feb 2024
Response from Front Desk Team on May 23, 2024
Hello Patice,Thanks for choosing World Center Hotel!

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying in Lower Manhattan. The hotel is within walking distance to the 9/11 Memorial, Wall Street, Oculus, many restaurants and coffee shops. The hotel staff were always helpful and with a smile on their face. The only issues that we had was that the rooms are not cleaned daily. We ran out of toilet paper and we had to request clean towels. For the price that we paid for a four night stay, the rooms should be cleaned daily and restocked.
Stayed 4 nights in Apr 2024
Response from Front Desk Team on May 3, 2024
Thank you for your high score. We appreciate your feedback.

10/10 Excellent

Lyssa

Stayed 3 nights in Feb 2024
Response from The Front Desk Team on May 23, 2024
Hello Lyssa,Thank you for your feedback!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Front Desk Team on May 3, 2024
Thank you for your high score. We appreciate your feedback.

10/10 Excellent

Datia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Front Desk Team on May 3, 2024
Thank you for your perfect score. We appreciate your feedback.

8/10 Good

ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Front Desk Team on May 3, 2024
Thank you for your high score. We appreciate your feedback.

4/10 Poor

Patricia

Disliked: Staff & service
We tried to check in and they said the room wasn’t ready. We came back hours later and the room was still not ready. They said they would call us when it was ready. They never called and we went back again and they had to call someone to see if it was ready. No complimentary anything for the inconvenience. It threw off our day and interfered with our dinner plans and reservations. I’m sure no one really cares! Disappointed.
Stayed 1 night in Apr 2024
Response from Team CLUB QUARTERS WTC on Apr 30, 2024
Greetings Patricia.Thank you for your response. We appreciate your feedback.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location the room set up, worked perfectly for our centrally located very clean very helpful staff
Stayed 2 nights in Apr 2024
Response from The Front Desk Team on May 3, 2024
Thank you for your perfect score. We appreciate your feedback.

10/10 Excellent

Lauren, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
The service before we even checked in was amazing. The front desk staff was very patient, kind and allowed us to check our baggage since we arrived a few hours early and had a tour to catch. The room was very clean, spacious (for New York), and the bed was really comfortable. We stayed in 3 different hotels over the span of our trip and this was by far the best. We will be staying here again and for longer next time!
Stayed 1 night in Apr 2024
Response from Team CLUB QUARTERS WTC on Apr 30, 2024
Greetings Lauren.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

Hong

Stayed 3 nights in Apr 2024
Response from The Front Desk Team on May 23, 2024
Hello Hong,Thank you for your feedback!

10/10 Excellent

Brssy Monserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome! Nice people, willing to help nd guide specially Spencer,
Stayed 2 nights in Apr 2024
Response from Team CLUB QUARTERS WTC on Apr 28, 2024
Greetings Brssy Monserrat.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

Carrie Lynn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close to everything we wanted to do
Stayed 3 nights in Apr 2024
Response from Front Desk Team on Apr 28, 2024
Hello CARRIE!Thank you so much for your feedback. It was a pleasure having you with us.

10/10 Excellent

Pierre

Stayed 2 nights in Apr 2024
Response from Front Desk Team on May 17, 2024
Hello Pierre,We look forward to welcoming you again soon!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Team CLUB QUARTERS WTC on Apr 27, 2024
Greetings Nicole.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and amenities are great
Stayed 1 night in Apr 2024
Response from Front Desk Team on Apr 26, 2024
Hello NICOLE!Thanks for choosing World Center Hotel! We look forward to welcoming you again soon.

10/10 Excellent

Aldeir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience at this hotel. It’s right in front of the 9/11 memorial, everything is close to the hotel, subway, food, bars, attractions, shopping, etc. My room was clean and comfortable. I would recommend staying at this hotel.
Stayed 2 nights in Apr 2024
Response from The Front Desk Team on Apr 25, 2024
Thank you for your perfect score. We appreciate your feedback.

10/10 Excellent

Selena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a peaceful stay in New York I highly recommend staying at this hotel. The people and area were so nice and professional.
Stayed 1 night in Apr 2024
Response from Team WORLD CENTER HOTEL on Apr 24, 2024
Hello SELEN ! We're so glad you enjoyed your visit and were able to rest comfortably.It's a delight to learn you were well taken care of by our amazing Team - it was our pleasure to serve.We hope to see you again !

10/10 Excellent

Dylan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, good stay!
Stayed 3 nights in Apr 2024
Response from Front Desk Team on Apr 23, 2024
Thank you for your perfect score. We appreciate your feedback.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk Team on Apr 24, 2024
Hello PAUL! Thank you for choosing World Center Hotel! We look forward to welcoming you soon.

10/10 Excellent

Reese

Stayed 1 night in Apr 2024
Response from Team CLUB QUARTERS WTC on May 13, 2024
Greetings Reese.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Team on Apr 23, 2024
Thank you for your response. We appreciate your feedback.

10/10 Excellent

Nicole

Stayed 1 night in Apr 2024
Response from Team CLUB QUARTERS WTC on May 11, 2024
Greetings Nicole.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a

10/10 Excellent

Daisy V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View to the city
Stayed 1 night in Apr 2024
Response from Team WORLD CENTER HOTEL on Apr 21, 2024
Hi there DAISY ! We're so grateful for your recent visit !Yes, we do have the best views ! Please visit again.

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nothing special but was clean and new.
Stayed 2 nights in Apr 2024
Response from Team WORLD CENTER HOTEL on Apr 17, 2024
Hi KEN ! We thank you for your recent visit and we surely hope to see you again !

10/10 Excellent

Mamady

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Front Desk Team on Apr 17, 2024
Hello MAMADY!Thanks for choosing World Center Hotel!

10/10 Excellent

Albina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Front Desk Team on Apr 17, 2024
Hello ALBINA!Thank you so much for choosing World Center Hotel. We look forward to welcoming you again soon!