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Big Hotel

3.0 star property
Travelers start their day with an international breakfast spread before heading out to nearby shops or relaxing with a coffee from the on-site cafe.

Choose dates to view prices

Set in a shopping district, Big Hotel offers a breakfast buffet and international dishes at B/G Restaurant. Guests enjoy in-room WiFi and can unwind at the bar after exploring nearby shops. Dry cleaning and laundry services add to the conveniences.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
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About this property

Big Hotel

  • Hotel near SM City Cebu
  • At Big Hotel, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site local cuisine restaurant, B/G Restaurant, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
  • Other perks at this hotel include:
    • Free self parking
    • Buffet breakfast (surcharge), a 24-hour front desk, and 1 meeting room
    • A front-desk safe, a banquet hall, and an elevator
  • Room features
  • All 143 rooms offer comforts such as air conditioning, as well as perks like free WiFi and free bottled water.
  • Other amenities include:
    • Bathrooms with showers and bidets
    • Flat-screen TVs with cable channels
    • Daily housekeeping, desks, and phones

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Exterior
Toyoko Inn Cebu
Bakilid
  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very good, 1,000 reviews
The price is CA $52
CA $58 total
includes taxes & fees
Jun 1 - Jun 2
Toyoko Inn Cebu
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for PHP 800.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 350 per person
  • Rollaway bed fee: PHP 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Big Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Big Hotel?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Big Hotel on Jun 10, 2026 start from CA $38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Big Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Big Hotel?

Check-out is at noon.

Where is Big Hotel located?

Located in the heart of Mandaue, this hotel is steps from City Time Square, and within 3 mi (5 km) of SM City Cebu and Ayala Center. Mandaue City Hall and J Centre Mall are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

8.8

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 67 out of 227 reviews
Rating 8 - Good. 101 out of 227 reviews
Rating 6 - Okay. 37 out of 227 reviews
Rating 4 - Poor. 11 out of 227 reviews
Rating 2 - Terrible. 11 out of 227 reviews

Reviews

Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located for travelers who want all ammenities every thing is close by and the restaurant has good food i would definately recommend staying here
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Donna Tan

Liked: Cleanliness, staff & service, amenities
Clean and comfortable
Stayed 1 night in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Son was in town at the same time and we were able to add an additional bed for about $15 a night to the room which was very helpful. Breakfast buffets was good but neg. To much bad oils in omelette preparation. Other than that a great stay in what is a little older hotel. There is a mall right across the street with stores and restaurants. Also a very good hospital in walking distance.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Cielito

Liked: Amenities
Friendly and courteous staff!❤️
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Dennus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, close to both appointments and the breakfast was great.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Arianne Share

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near the park mall lots of restaurants… not so far in the airport also
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff, and nice hotel. Very likely to stay again if will be going to Cebu in the future.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Big hotel

Hotel very good needs to have fridge and safe in room, rooms on front very noisy from main road, breakfast exalent would definitely stay again but request room at rear.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Leonard

Disliked: Amenities
Shampoo despenser broken, no fridge or microwave, and bugs But the staff? They were very kind. I really appreciate them.
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Eduardo

Disliked: Property conditions & facilities
Great value for location, very noisy if you sleep close to main street. Needs maintenance, basics. Paint. Better cleaning! Replacing or fixing faucets. Food delicious. Great service at front desk and food area ! Would return, just request a room away from street @
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Almera

Liked: Cleanliness
Great property incredible value
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 8 nights in Jul 2025
Verified

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for shopping and food
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is accessible , walkable, and the hotel itself is ok !
Stayed 1 night in Jun 2024
Verified

8/10 Good

Gad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast is enjoyable, especially if you’re looking to experience a typical Filipino breakfast. While the selection isn’t extensive, the dishes are flavorful and satisfying—perfect for a budget-friendly stay. The location is very convenient, with a mall just across the street offering a wide range of dining and shopping options, which adds great value to the overall experience. The staff were accommodating and pleasant throughout the stay, which made a positive impression. The room itself is quite spacious, and the air conditioning works well, keeping it comfortable. The bed is generously sized for one person and still manageable for two. There are a few areas for improvement, particularly in room cleanliness. The shower area floor can be a bit slippery, so extra care is needed. On the plus side, the water heater functions properly and provides consistent hot water. Overall, it’s a solid choice for a budget hotel, especially considering the good location, friendly staff, and comfortable amenities.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Maria Gertrude

Liked: Cleanliness, staff & service, property conditions & facilities
Great free breakfast buffet
Stayed 1 night in Jul 2023
Verified

8/10 Good

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location; very close to almost everything, i.e. shopping mall, restaurants and even diy laundry service.
Stayed 2 nights in May 2023
Verified

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate for a night’s stay
Stayed 1 night in May 2024
Verified

6/10 Okay

DEMETRIUS

Liked: Staff & service
Disliked: Cleanliness, amenities
property was in a good area.
Verified

6/10 Okay

BRIAN

Disliked: Cleanliness, amenities
Sliding glass door would not close. Towels were dingy and had stains on them. Bath mat was very dirty. We have stayed at your hotel for the past 3 years and have to say it's going downhill rapidly. Breakfast selection was not so great. Coffee was very bitter. What happened to the coffee dispenser you have had in the past? Bellboy was very helpful.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

jose

Liked: Staff & service, property conditions & facilities
The hotel was very nice and tidy but there is a lack of cleanliness. The tables and general areas are not wiped down and disinfected. Other than that the hotel is very nice and convenient, the air conditioning could have been better. But over all it is a nice hotel and I would plan on staying there again.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Corazon

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was good. But their bathroom needs renovation. The tiles you can see the black grout coming out and the white grout almost detached from the tiles. Bathroom towels are dirty dirty white, needs replacement. The only thing good in this hotel is near the parkmall and walking distance. Breakfast is not so inviting. They should change the cook. Food is terrible.
Stayed 23 nights in Oct 2025
Verified

10/10 Excellent

Doug

Liked: Staff & service, amenities
Very nice!!
Stayed 1 night in Dec 2023
Verified

8/10 Good

Imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Rocky

Liked: Cleanliness, property conditions & facilities
Check in and check out are time consuming
Stayed 2 nights in Sep 2023