6/10 Okay
Jessica
Travelled with partner
May 28, 2024
Liked: Staff & service
Disliked: Cleanliness
We booked the Siesta Suite.The size of the room was nice including the patio (you get a side view of the ocean). However, upon entering we saw ants coming from out of the shower and all around the room. We called the front desk and they were not able to switch us to any other room or accommodate for something. Furthermore, I also noticed some red stains or mold around the shower. The shower drain was also clogged. The toilet would also spray out water when flushing if you did not close the cover you would get wet. Lastly the bed was horrible. It would squeak all the time and was very loud. Felt like a cheap bed but comfortability wise it was not bad. Overall, I would rate the suite 3/5. I don't think the extra money was worth the upgrade for the suite. This place would probably worth it if you got the regular rooms. 5/5 for staff (was sad that they could not help out with the ants in room), 5/5 for the breakfast (so many good options) 5/5 for ocean views from the lobby. 3.5/5 for views from the room.
Jessica
Stayed 4 nights in May 2024