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Reviews of Makkah Hotel

5 out of 5
Makkah Hotel
Ibrahim Al Khalil Street, Al Haram, Makkah, Makkah

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 199 reviews" "
Rating 8 - Good. 37 out of 199 reviews" "
Rating 6 - Okay. 15 out of 199 reviews" "
Rating 4 - Poor. 7 out of 199 reviews" "
Rating 2 - Terrible. 8 out of 199 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hossam, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent
Stayed 2 nights in May 2024

6/10 Okay

Luai

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Rashidur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to haram .
Stayed 2 nights in May 2024

10/10 Excellent

Rashidur

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to great mosque.
Stayed 2 nights in May 2024

10/10 Excellent

Talat, london

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2024
Response from Makkah Hotel & Towers on May 10, 2024
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience Team

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. However one thing, they need to consider- liquid hand soap which is essential for client instead of soap bar.
Stayed 4 nights in Apr 2024
Response from Makkah Hotel & Towers on May 10, 2024
Dear Guest,Thank you for letting us know about your experience We are looking into this issue and hope to resolve it promptly and accurately.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience Team

10/10 Excellent

syed, yonkers

Liked: Staff & service, property conditions & facilities
Probably one of the best hotel to stay, service is always excellent and since it’s in the haram hence it’s extremely convenient.
Stayed 2 nights in Apr 2024
Response from Makkah Hotel & Towers on May 10, 2024
Dear Guest Syed,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience Team

10/10 Excellent

Kashif, Sanford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest Kashif ,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 Excellent

RIFAT Talib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a great, very close to haram, clean, room was great, liked to the Musala, buffet a little bit expensive, I enjoyed my three nights stay
Stayed 3 nights in Mar 2024
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest RIFAT Talib,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

8/10 Good

Mukhtar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. V close to Haram which is what we cared about the most. Plenty of shopping options downstairs. Food in buffet was okay not as expected in 5 star hotel, but that was not a priority for us.
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest Mukhtar ,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 Excellent

Kamran

Liked: Cleanliness, staff & service, property conditions & facilities
The location is superb
Stayed 6 nights in Mar 2024
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest Kamran ,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

8/10 Good

Tofiq

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice location
Stayed 3 nights in Feb 2024
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest Tofiq,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 Excellent

abdul ghaffar

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 Excellent

Faizal

Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk staffs are too polite.
Stayed 2 nights in Feb 2024
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 Excellent

Mama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception and at restaurant are extremely helpful, efficient, and friendly. A special kudos to Mourad at reception who has high level of professionalism.
Stayed 2 nights in Jan 2024
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 Excellent

Raashaidul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 3 nights in Feb 2024
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

8/10 Good

Oomar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Haraam, staff was excellent and Sara/Zara young female waiter who had the best customer service at the coffee shop in the lobby area. All good apart internet connection was really bad that sometimes no connection at all.
Stayed 4 nights in Jan 2024
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Choose Makkah Hotel not Makkah Tower
There is a big difference between Makkah Hotel and Makkah Tower. Almost made 2 separate reservations accidentally, but luckily my 2 rooms were at the hotel and not tower. Very easy access to the haram. The elevators are pretty quick compared to the swissotel. I would stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Vattakkandy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to live and staffs are very friendly.
Stayed 3 nights in Jan 2024
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 Excellent

Basim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time, good stuff too close to Alharam
Stayed 4 nights in Jan 2024
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good costumers service
Stayed 1 night in Jan 2024
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 Excellent

Sazzadul, San Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel, friendly staff.
Stayed 3 nights in Dec 2023
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 Excellent

Lailoma

Customer service
Stayed 7 nights in Dec 2023
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 Excellent

Hafedh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 5 nights in Dec 2023

10/10 Excellent

Hossam, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Abdul

Stayed 3 nights in Dec 2023

10/10 Excellent

Shaimaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Really friendly staff. Very clean room and bathroom
Stayed 2 nights in Dec 2023
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 Excellent

ZULKIFLI

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and friendly staff
Stayed 14 nights in Dec 2023
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 Excellent

Yassin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean all over
Stayed 6 nights in Dec 2023
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 Excellent

Nadia, MOUNT VERNON

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, greattt Location and very very convenient to Kaaba, def recommend it
Stayed 2 nights in Dec 2023
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

6/10 Okay

Abida

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Dec 2023

6/10 Okay

bassam

Liked: Property conditions & facilities
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 Excellent

Hala

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great service
Stayed 3 nights in Nov 2023
Response from Makkah Hotel & Towers on Apr 11, 2024
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 Excellent

Amnah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and affordable
Stayed 1 night in Nov 2023

8/10 Good

Ghias, Roslyn

Liked: Cleanliness, amenities, property conditions & facilities
It’s walking distance to Kaba. It takes l as than 5 min walk to the haram. It’s very close to all the shopping & amenities.
Stayed 3 nights in Nov 2023

8/10 Good

Roanaq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service just elevators need improvement
Stayed 3 nights in Nov 2023

10/10 Excellent

Omar, sacramento

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and very professional staff!
Stayed 3 nights in Nov 2023

10/10 Excellent

Wasif

Stayed 4 nights in Oct 2023

6/10 Okay

Salma

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

sohrab

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience! Wonderful staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

Babar H Khan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

2/10 Terrible

Salma

Stayed 2 nights in Oct 2023

10/10 Excellent

Noman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend strongly this hotel if get à economic price. Would love to go again on a discounted price.
Stayed 2 nights in Oct 2023

10/10 Excellent

Muhammad

Stayed 3 nights in Oct 2023

8/10 Good

Mohammed yasser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

SAIF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Sep 2023

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access to haram.
Stayed 1 night in Sep 2023

10/10 Excellent

Rashed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near haram and shopping
Stayed 1 night in Aug 2023

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic environment and so close to Haram. No hotel will be closer to Haram Sharif. Shopping areas and food courts nearby. Perfect place to stay for peace of mind and for focus to be on Worship and praying Salah on time etc.
Stayed 8 nights in Aug 2023

8/10 Good

shahadiar, Paterson

Stayed 3 nights in Aug 2023