Apartment, 1 Bedroom | Private kitchen
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Reviews of Imperial Court by Viridian Apartments

4 out of 5
Imperial Court by Viridian Apartments
26-28 Forlease Road, Maidenhead, England

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Clean Apartment
Lovely clean airy apartment
Stayed 3 nights in Oct 2018
Response from Cassie on Oct 30, 2018
Thank you for taking the time to review your stay with esa. Your feedback is important to us and will go some way to helping us improve our services. Do visit our Facebook and Twitter pages for updates and offers from esa. Looking forward to seeing you again soon.

8/10 Good

Ole

Travelled with family
Liked: Cleanliness, room comfort
Familie lejlighed
God familielejlighed.
Stayed 4 nights in Feb 2023
Response from Alisha at Flying Butler on Feb 21, 2023
Good Afternoon, Thank you so much for taking the time to leave your kind review. We are very pleased to see you enjoyed your time with us and hope to welcome you back soon.Kind regards,

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this rude customer service company
The day I arrived after 10 hours of travel, I arrived only to find out that they forgot to put out the keys for my flat. I had to sit and wait on the cold stairs for a long time before they were able to rebook me to another flat, which caused me to now having a cold. Further, they refuse to replace toilet paper for you and blatantly ignore you when you raise concerns for them. I find this ridiculous and as really bad service. Now I am learning that the place also just cancelled my upcoming reservation, leaving me with only 2 days to do a new booking. This means there are no suitable places left for me to book. I don’t even know what to say at this point.. Dont stay here guys
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from CP on Mar 22, 2019
Thank you for taking the time to review your stay with esa. Your feedback is important to us and will go some way to helping us improve our services. Do visit our Facebook and Twitter pages for updates and offers from esa. Looking forward to seeing you again soon.