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Reviews of Seng-Kuo Hotel

3 out of 5
Seng-Kuo Hotel
No.2-12, Shuiyuan Rd., Magong, Penghu County

Reviews

6.0
Rating 10 - Excellent. 2 out of 21 reviews" "
Rating 8 - Good. 5 out of 21 reviews" "
Rating 6 - Okay. 7 out of 21 reviews" "
Rating 4 - Poor. 4 out of 21 reviews" "
Rating 2 - Terrible. 3 out of 21 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jianhung

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

6/10 Okay

Simon, Taipei

Liked: Staff & service
Satisfied (except for the breakfast)
I have to say that the hotel is a bit old and shabby, but the room was large and spacious. It was also clean, except for under the bed where there was a thick layer of dust, which was pretty unpleasant. Also, the floor felt a bit "sticky" with bare feet, so I recommend wearing slippers. I was very disappointed with the breakfast which was basically inedible. On a positive note, the staff and the General Manager, David, were very friendly and helpful. I also very much appreciated the free airport pick-up and drop-off service. I would also add the the hotel is very conveniently located. All in all, the room was reasonably-priced and I was satisfied with my stay(except for the breakfast). I would certainly consider staying at the hotel the next time I visit Penghu.

10/10 Excellent

Viveka Nand, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good one...
satisfactory

2/10 Terrible

SHU-HUEI

Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
這次訂的兩間4人房，但冷氣都不涼，走廊溫度反而比房內溫度涼，因朋友有打客服告知冷氣不涼情形，打了兩次都沒人接，之後才有人處理但也只是告知空調有調低了，最後一次直接跟朋友下去一樓櫃檯找服務人員才有人去房內處理，之後才換房間，另一間其實也不涼但由於考量小朋友晚上睡著會踢被子，所以沒反應冷氣空調的情形，但浴室前的地墊真的有點髒，腳踩過去都覺得很多沙子，感覺不是很優，浴室掛蓮蓬頭的架子也不穩，洗一洗會一直掉，希望可以改善。
Stayed 1 night in May 2021
Response from 櫃台主任 on May 17, 2021
您好: 本飯店的空調為中央空調，入住當晚反映時服務人員有道您的房間幫您調整出風口以及調整冷氣主機溫度，但可能沒有達到您預期的冷度，已針對該房進行空調檢查目前已無問題! 針對浴室前腳踏墊有沙子，澎湖到沙灘玩水的旅客比較多，已請房務主管針對此部分加強清潔工作。 蓮蓬頭掛勾已請技術人員檢修固定工作。 感謝您的寶貴意見，本公司已要求工作人員確實改善及加強督導 歡迎您下次再入住!

2/10 Terrible

YI HUA

Disliked: Cleanliness, staff & service, room comfort
極差
爛透了，隔音設備極差，連隔房半夜如廁時電燈開關的聲音都可以聽到。 根本就收不到wifi訊號，打問櫃台竟然回答沒有就沒有，這個部分無法幫你作服務喔。 房間也不提供礦泉水，必須自己去外面的飲水機取水。 冷氣空調無感， 入住三晚每天早餐都是一樣沒有變化。 唯一好處就是地點適中超商和全聯在附近。 下次就算找不到飯店也決不再住。
Stayed 3 nights in May 2021
Response from 櫃台副主任 on May 15, 2021
您好 因為本飯店為環保旅店無法提供瓶裝水，每層樓都配備RO冷熱飲水機 早餐部份我們將會與廚師討論更換菜色多樣性 WIFI及隔音部份我們將會請專業人員檢查 感謝您提供寶貴意見

6/10 Okay

tichong

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
地點不錯
Stayed 1 night in Sep 2020
Response from 櫃台人員 on Feb 23, 2021
感謝您的支持

8/10 Good

陳秀芬, 台北

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
雖然房間有點舊，但是住起來是舒服的 隔音還不錯。 每天都有清潔服務，很用心的飯店
Stayed 3 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點很棒
地點很棒，旁邊就有加油站、全聯福利中心、北辰市場
Stayed 2 nights in Jul 2019

8/10 Good

Yi-Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

2/10 Terrible

KAM, 花蓮，台灣

Disliked: Cleanliness, property conditions & facilities, room comfort
非常之不干净，床底下令人反感，飯店老旧。
Stayed 2 nights in May 2018

4/10 Poor

CHIEN CHUNG

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
偏貴的旅館
冷氣不穩定 早上沒熱水可洗澡
Stayed 2 nights in May 2018

10/10 Excellent

Mei-Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

6/10 Okay

kasa, 東京都練馬区

Liked: Staff & service
普通のビジネスホテル
スタッフのサービスは悪くない。 エレベーターが少ないので、階数の高い部屋になると面倒。 空調の調節が出来なくて寒かった。

6/10 Okay

chihping, 臺灣

Disliked: Cleanliness, property conditions & facilities
持平之論
飯店內設施較為老舊，且清潔度尚可加強 員工態度均屬親切

6/10 Okay

Verified traveller

服務不錯,飯店舊
搭機前空檔,飯店人員開放交誼廳供我們休息,服務不錯

4/10 Poor

Tinghui, 台灣

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
住房不佳
服務及住房整體不佳

8/10 Good

CHI, 香港

Liked: Cleanliness, staff & service, room comfort
窩心酒店
有車接送！招呼不錯！下次都會入住！

6/10 Okay

Verified traveller

Liked: Cleanliness

4/10 Poor

東城

Disliked: Staff & service, room comfort
歷史悠久地點方便
下次有機會再到澎湖可以考慮