Title: NH Collection Palacio de Tepa (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # NH Collection Palacio de Tepa A luxurious Madrid retreat where Mediterranean dining meets relaxation, all steps from Puerta del Sol with attentive staff to enhance the experience ## Photo gallery for NH Collection Palacio de Tepa ![Lobby - NH Collection Palacio de Tepa (Madrid)](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/168d5cd7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/99863cfb-5ac1-4d20-9d45-b5dbcaee2891-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Reception - NH Collection Palacio de Tepa (Madrid)](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/a67a793f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - NH Collection Palacio de Tepa (Madrid)](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/c574ffaf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City view - NH Collection Palacio de Tepa (Madrid)](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/ae08e4f6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies NH Collection Palacio de Tepa sits in central Madrid, offering a sophisticated library and rejuvenating massage services. Travelers savor authentic Mediterranean dishes at Entre Letras restaurant, maintain routines in the 24-hour gym, or relax with evening drinks at the bar. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Pet friendly - Free WiFi - Air conditioning - Gym VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 15 - Jan. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/a0257d15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.2 Wonderful 22 reviews ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Blackout drapes/curtains Premium bedding Bathrobes - 269 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Deluxe Single Room, 1 Double Bed ![Deluxe Single Room, 1 Double Bed](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/abc5bec1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room, 1 Double Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Blackout drapes/curtains Premium bedding Bathrobes - 194 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Deluxe Room (View) ![Deluxe Room (View)](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/dc1edc40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (View) 9.6 Exceptional 10 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Pillow menu Sofa bed Premium bedding Blackout drapes/curtains - 269 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Junior Suite (View) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/91c43c2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (View) ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Premium bedding Blackout drapes/curtains Separate bedroom - 484 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Large Twin Bed OR 1 Queen Bed and 1 Large Twin Bed ### View all photos for Junior Suite (Extra Bed 3 Ad with View) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/91c43c2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Extra Bed 3 Ad with View) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Premium bedding Blackout drapes/curtains Separate bedroom - 484 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Twin Bed OR 1 Queen Bed and 1 Large Twin Bed ### View all photos for Family Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/e7ac7127.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Blackout drapes/curtains Premium bedding Bathrobes - 484 sq ft - Sleeps 2 - 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed ### View all photos for Family Room (2 Adults + 1 Child) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/e7ac7127.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (2 Adults + 1 Child) ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Blackout drapes/curtains Premium bedding Bathrobes - 484 sq ft - Sleeps 3 - 1 Double Bed, 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed ### View all photos for Family Room (3 Adults) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/e7ac7127.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (3 Adults) ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Blackout drapes/curtains Premium bedding Bathrobes - 484 sq ft - Sleeps 3 - 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed ### View all photos for Junior Suite (Extra Bed 2A + 1Ch with View) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/f8505ba3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Extra Bed 2A + 1Ch with View) ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Premium bedding Blackout drapes/curtains Separate bedroom - 484 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed ## You may also like Ad ![Daily cooked-to-order breakfast (EUR 27 per person)](https://images.trvl-media.com/lodging/7000000/6430000/6427300/6427217/256b48ce.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Only YOU Boutique Hotel Madrid Centro - Free WiFi - Restaurant - Air conditioning - Gym 9.8 Exceptional 1,003 reviews CA $369 CA $406 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Madrid-Hotels-Only-YOU-Boutique-Hotel.h6427217.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=3fe5377d-7c8d-4a02-bb32-432e0c6c0c8e&top_cur=CAD) Ad ![Porch](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29350000/29345500/29345493/1f87b6d3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Riu Plaza España Madrid Centro - Pool - Free WiFi - Restaurant - 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Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,001 reviews CA $151 CA $166 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Madrid-Hotels-Voco-Madrid-Retiro.h46910.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=3fe5377d-7c8d-4a02-bb32-432e0c6c0c8e&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-NH-Collection-Palacio-De-Tepa.h3909105.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-NH-Collection-Palacio-De-Tepa.h3909105.Hotel-Information) ## About the area Located in Madrid Centro, a neighborhood in Madrid, NH Collection Palacio de Tepa is in a shopping district and near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. [Visit our Madrid travel guide](https://www.expedia.ca/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41379%2C-3.70159&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NG6YAAFsFUjXEEVbeQuSGPmC8RU=) Calle de San Sebastián 2, Madrid, Madrid, 28012 ### What's nearby - Plaza de Santa Ana \- 1 min walk \- 0.1 km - Puerta del Sol \- 3 min walk \- 0.3 km - Plaza Mayor \- 6 min walk \- 0.6 km - San Miguel Market \- 8 min walk \- 0.7 km - Gran Via \- 8 min walk \- 0.7 km ### Getting around - Anton Martin Station - 3 min walk - Madrid (XOC-Atocha Train Station) - 16 min walk - Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive ### Restaurants - ‪Ginger - ‬2 min walk - ‪Sky Bar - ‬2 min walk - ‪Cervecería Santa Ana - ‬1 min walk - ‪Castizo de Plaza del Ángel - ‬1 min walk - ‪Lateral - ‬1 min walk ## About this property ### NH Collection Palacio de Tepa Luxury hotel near Puerta del Sol A short walk from Plaza Mayor and Gran Via, NH Collection Palacio de Tepa provides a library, dry cleaning/laundry services, and car rentals on site. Treat yourself to a massage or other spa services. The on-site Mediterranean cuisine restaurant, Entre Letras, offers lunch and dinner. Free WiFi in public areas is available to all guests, along with a bar and a 24-hour gym. Other perks at this hotel include: - Cooked-to-order breakfast (surcharge), valet parking (surcharge), and luggage storage - A water dispenser, 3 meeting rooms, and multilingual staff - Massage treatment rooms, a ballroom, and a 24-hour front desk - Guest reviews give top marks for the helpful staff and location Room features All 83 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property. Extra conveniences in all rooms include: - Reusable coffee/tea filters, recycling, and LED light bulbs - Bathrooms with eco-friendly toiletries and bathtubs - 49-inch LCD TVs with satellite channels - Wardrobes/closets, eco-friendly cleaning products, and coffee/tea makers ### Awards and affiliations The property is a member of Historic Hotels of the World. ## Similar properties ![Premium Room (View)](https://images.trvl-media.com/lodging/1000000/20000/11700/11695/575e0f2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Collection Madrid Suecia Madrid Centro - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,001 reviews CA $272 CA $299 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=11695&PinnedHotelID=11695&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1070000/1062500/1062405/9dd7e0b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Urban, a Small Luxury Hotel of the World Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,001 reviews CA $301 CA $331 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=1062405&PinnedHotelID=1062405&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1910000/1903400/1903400/3455f35f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Collection Paseo del Prado Madrid Centro - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 1,001 reviews CA $281 CA $309 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1903400&PinnedHotelID=1903400&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/527300/527265/ee885de2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Real, a member of Preferred Hotels & Resorts Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,000 reviews CA $241 CA $265 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=527265&PinnedHotelID=527265&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, lunch, dinner, brunch served; 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EUR 24 for adults and EUR 35 for children - A bar/lounge - A restaurant ### Restaurants on site - Entre Letras ### Things to do - 24-hour gym - Library - TV in common areas ### Family friendly - In-room sofa bed - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 3 meeting rooms - 646 square feet of conference space - Business center ### Spa - Couples treatment rooms - Massage - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 1 building - 100% renewable energy - 5 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2010 - Comprehensive food waste policy - Comprehensive recycling policy - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Double sofa bed - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Bathtub - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 49-inch LCD TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Free daily newspapers - Iron/ironing board on request - Laptop-compatible safe - LED lighting - Phone - Recycling - Reusable coffee/tea filters - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 35 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 55 lbs per pet) Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately EUR 24 for adults and EUR 35 for children - Valet parking fee: EUR 40 per day - Nearby parking fee: EUR 40 per day (656 ft away) - Pet fee: EUR 35 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a smoke detector ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms A car is not required for transportation to and from this property ### Property is also known as Nh Palacio Nh Palacio Tepa Nh Palacio Tepa Hotel Nh Palacio Tepa Hotel Madrid Nh Palacio Tepa Madrid NH Collection Palacio Tepa Hotel Madrid NH Collection Palacio Tepa Hotel NH Collection Palacio Tepa Madrid NH Collection Palacio Tepa Nh Palacio De Tepa Hotel Madrid NH Collection Palacio de Tepa Hotel NH Collection Palacio de Tepa Madrid NH Collection Palacio de Tepa Hotel Madrid ## Frequently asked questions ### Is NH Collection Palacio de Tepa pet-friendly? ### How much does it cost to stay at NH Collection Palacio de Tepa? ### How much is parking? ### What time is check-in at NH Collection Palacio de Tepa? ### What time is check-out at NH Collection Palacio de Tepa? ### Where is NH Collection Palacio de Tepa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## NH Collection Palacio de Tepa Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.6 Location ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 691 8 - Good 227 6 - Okay 56 4 - Poor 17 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### Alessandra Dec 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent location, amazing staff and breakfast was superb! ##### Alessandra Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### yaremis Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room, the staff, the location, the breakfast… the hotel itself was beautiful and the staff was friendly and welcoming. I loved the place ##### yaremis Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Donald Lee Dec 22, 2025 Liked: Amenities, property conditions & facilities We had a bigger room than we had booked. Had plenty of room to spread out. The hotel was clean and the staff was friendly. Location is convenient to get around to all the sights. ##### Donald Lee Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Geraldine Fiona Jan 6, 2026 Liked: Cleanliness, property conditions & facilities The room was large, very comfortable for three adults. Cleaners were very efficient. Staff in general very kind. Position super. Only thing that could be improved is hotel bar: very small and not not particularly inviting. ##### Geraldine Fiona Stayed 4 nights in Jan 2026 ### 8/10 Good #### Mickhail Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Location great, room clean, service average, breakfast is ok. ##### Mickhail Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Normand Oct 29, 2025 Liked: Cleanliness, property conditions & facilities Staff and room were perfect!! ##### Normand Stayed 9 nights in Oct 2025 ### 10/10 Excellent #### Alicia Jan 4, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, can’t really fault it. Location is wonderful, very central but not loud. Breakfast was wonderful, great variety and well stocked, staff were incredibly attentive. Reception staff were also great, on arrival our room wasn’t ready and they offered to prioritise it and call us when ready, our luggage was already in the room by the time we got back. Room was lovely and clean, bed comfy and massive, the only thing that was slightly annoying is that the room and the bathroom were very warm, we could not regulate the room temperature and had to resource to opening the window, which was a bit noisy at night, the extractor fan did not work in the bathroom ##### Alicia Stayed 2 nights in Jan 2026 ### 8/10 Good #### gonzalo Jan 9, 2026 Liked: Staff & service, amenities, property conditions & facilities I have issues with the daily making of the room and The room 420 is facing Atocha a very noisy street. ##### gonzalo Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Ann Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes very good , lots of selections and excellent service ##### Ann Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Bob Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great breakfast: food and staff ##### Bob Stayed 4 nights in Sep 2025 ### 8/10 Good #### steglio Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location. Great breakfast. ##### steglio Stayed 3 nights in Sep 2025 ### 8/10 Good #### Magnus Sep 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel in center of Madrid Great location in the center of Madrid. Clean room, Clean hotel with good breakfast. ##### Magnus Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Cristina Aug 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love this hotel ##### Cristina Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Kevin Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Very walkable to restaurants, shopping, live music and attractions. We enjoyed the clean room with a very comfortable bed and nice pillow options. The breakfast buffet had a good selection. And the staff was very friendly and helpful. We would definitely stay here again. ##### Kevin Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Sheila Marie Aug 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room is clean , nice selection to choose in their breakfast buffet . ![As soon as we arrive, Staff welcome us with warm smile and glass cava ](https://a.travel-assets.com/ugc/hotel-reviews/6ba1bc66-2f1d-455d-84d5-f4fef215c9c4-1754053656330.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Nice view from our suit ](https://a.travel-assets.com/ugc/hotel-reviews/b333d2ae-c102-4b92-9cb5-e73e86e821e9-1754053656517.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Complimentary bottle of wine in the room ](https://a.travel-assets.com/ugc/hotel-reviews/2c41d8eb-e8fc-4375-a769-f2d70978ab20-1754053655622.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room is nice and clean ](https://a.travel-assets.com/ugc/hotel-reviews/36dea8d6-3e8d-44e6-8ae2-f1d9df1a6f41-1754053961631.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sheila Marie Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Laura Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great long stay at Palacio de Tepa. The location was perfect and within walking distance to main sites! The staff are fabulous too! ##### Laura Stayed 10 nights in Jul 2025 ### 10/10 Excellent #### carlos Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities it was nice, clean, beautifully decorated. breakfast was excellent!! everybody in reception very friendly and helpful ##### carlos Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Robert Aug 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was located in the exact location we wanted to be in. Many dining and shopping options. We will definitely recommend to others and will stay there again. ##### Robert Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### ?? Jul 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities i had a wonderful stay,THX! ##### ?? Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Rudiann Sep 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The property exuded cleanliness and beauty, creating an inviting atmosphere. The staff members were remarkably generous and attentive, going above and beyond to ensure a memorable experience. ##### Rudiann Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Roxana Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent. ##### Roxana Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Kaajal Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful rooms. Staff is very nice. I had a package delivers to the hotel and they had brought it to my room without me asking them which was a very nice surprise. Location is great. Lots of cafes and restaurant options near by. Would stay there again. ##### Kaajal Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Caroline Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My favorite hotel in Madrid. Conveniently located but quiet. I stayed here multiple times and will only stay here when I’m in Madrid. ##### Caroline Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller Jul 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing experience, clean room and comfortable ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Zekun Aug 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel reception team service. Very polite and helpful staff. The room I had was bright and spacious, even though it was a little noisy outside. ##### Zekun Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Jamaica](https://www.expedia.ca/Destinations-In-Jamaica.d88.Hotel-Destinations) > > [Hard Rock Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.ca/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Cheap Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels-Cheap-Hotels.0-0-d178314-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Winthrop](https://www.expedia.ca/Winthrop-Hotels.d175883.Travel-Guide-Hotels) > > [Hotel Puerta de Toledo](https://www.expedia.ca/Madrid-Hotels-Hotel-Puerta-De-Toledo.h54498.Hotel-Information) > > [Fairfield Inn & Suites Newark Liberty International Airport](https://www.expedia.ca/Newark-Hotels-Fairfield-Inn-Suites-Newark-Liberty-International-Airport.h867318.Hotel-Information) > > [All Inclusive Resorts and Hotels in St. Thomas](https://www.expedia.ca/St-Thomas-Hotels-All-Inclusive-Hotel.0-0-d6140138-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Barceló Emperatriz](https://www.expedia.ca/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [NH Collection Madrid Colón](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Madrid-Colon.h523330.Hotel-Information) > > [Hotel Agumar Atocha](https://www.expedia.ca/Madrid-Hotels-Agumar-Hotel.h54492.Hotel-Information) > > [Madrid Marriott Auditorium Hotel & Conference Center](https://www.expedia.ca/Madrid-Hotels-Madrid-Marriott-Auditorium-Hotel-Conference-Center.h908863.Hotel-Information) > > [Hotels in Duomo](https://www.expedia.ca/Duomo-Florence-Hotels.0-n6084346-0.Travel-Guide-Filter-Hotels) > > [Arenas Del Mar Beachfront & Rainforest Member of the Cayuga Collection](https://www.expedia.ca/Quepos-Hotels-Arenas-Del-Mar-Beachfront-Rainforest-Member-Of-The-Cayuga-Collection.h1484897.Hotel-Information) ### Flights > [Flights from Ottawa (YOW) to Kingston (YGK)](https://www.expedia.ca/lp/flights/yow/ygk/ottawa-to-kingston) > > [Flights from Calgary (YYC) to New Delhi (DEL)](https://www.expedia.ca/lp/flights/yyc/del/calgary-to-delhi) > > [Flights from Richmond (YVR) to New Delhi (DEL)](https://www.expedia.ca/lp/flights/yvr/del/vancouver-to-delhi) > > [Flights from Mississauga (YYZ) to Parañaque (MNL)](https://www.expedia.ca/lp/flights/yyz/mnl/toronto-to-manila) > > [Flights from Ottawa (YOW) to Arnavutköy (IST)](https://www.expedia.ca/lp/flights/yow/ist/ottawa-to-istanbul) > > [Flights from Dorval (YUL) to Konavle (DBV)](https://www.expedia.ca/lp/flights/yul/dbv/montreal-to-dubrovnik) ### Cruise ### Packages ### General > [Visit New Brunswick](https://www.expedia.ca/New-Brunswick.dx11161)