Title: INTER Puerta del Sol - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # INTER Puerta del Sol - Auto Check-in Madrid's vibrant energy surrounds travelers at this central pension, where guests can unwind with nearby snacks and get helpful ticket assistance ## Photo gallery for INTER Puerta del Sol - Auto Check-in ![Twin Room - INTER Puerta del Sol - Auto Check-in (Madrid)](https://images.trvl-media.com/lodging/2000000/1320000/1315000/1314906/c2aed45a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance - INTER Puerta del Sol - Auto Check-in (Madrid)](https://images.trvl-media.com/lodging/2000000/1320000/1315000/1314906/1b29627a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Single Room | Bathroom - INTER Puerta del Sol - Auto Check-in (Madrid)](https://images.trvl-media.com/lodging/2000000/1320000/1315000/1314906/8c64dcb8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - INTER Puerta del Sol - Auto Check-in (Madrid)](https://images.trvl-media.com/lodging/2000000/1320000/1315000/1314906/9f073310.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Twin Room - INTER Puerta del Sol - Auto Check-in (Madrid)](https://images.trvl-media.com/lodging/2000000/1320000/1315000/1314906/5eeb1573.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies INTER Puerta del Sol Pension places travelers in Madrid's heart, steps from Plaza Mayor and Gran Via. Guests enjoy WiFi, on-site vending machines for quick refreshments, and practical ticket assistance, all within the comfort of this smoke-free hostal. ## Reviews 5.6 ## Popular amenities - Free WiFi - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan. 14 - Jan. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=1314906&PinnedHotelID=1314906&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=1314906&PinnedHotelID=1314906&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 15 - Jan. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1314906&PinnedHotelID=1314906&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1314906&PinnedHotelID=1314906&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1314906&PinnedHotelID=1314906&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1314906&PinnedHotelID=1314906&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1314906&PinnedHotelID=1314906&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1314906&PinnedHotelID=1314906&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Double or Twin Room ![Double or Twin Room](https://images.trvl-media.com/lodging/2000000/1320000/1315000/1314906/99c62194.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room ### Highlights Soundproofed Heating Private bathroom Wardrobe or closet Daily housekeeping - 129 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Single Room ![Single Room](https://images.trvl-media.com/lodging/2000000/1320000/1315000/1314906/f1919413.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Soundproofed Heating Private bathroom Wardrobe or closet Daily housekeeping - 108 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Twin Room ![Twin Room](https://images.trvl-media.com/lodging/2000000/1320000/1315000/1314906/c2aed45a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Soundproofed Heating Private bathroom Wardrobe or closet Daily housekeeping - 129 sq ft - Sleeps 2 - 2 Twin Beds ## You may also like Ad ![Daily buffet breakfast (EUR 15 per person)](https://images.trvl-media.com/lodging/116000000/115970000/115968900/115968816/28f4ce33.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Spark By Hilton Madrid Alcala San Blas-Canillejas - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 68 reviews CA $111 CA $122 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Madrid-Hotels-Spark-By-Hilton-Madrid-Alcala.h115968816.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=de5c287a-3357-42e7-a72d-ad22c90447fd&top_cur=CAD) Ad ![Porch](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29350000/29345500/29345493/1f87b6d3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Riu Plaza España Madrid Centro - Pool - Free WiFi - Restaurant - Gym 9.4 Exceptional 4,594 reviews CA $244 CA $268 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=de5c287a-3357-42e7-a72d-ad22c90447fd&top_cur=CAD) Ad ![Rooftop terrace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9560000/9550100/9550091/310c25b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Principal Madrid, Small Luxury Hotels Madrid Centro - Spa - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 968 reviews CA $475 CA $522 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Madrid-Hotels-The-Principal-Madrid.h9550091.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=de5c287a-3357-42e7-a72d-ad22c90447fd&top_cur=CAD) Ad ![2 restaurants, lunch, dinner, brunch served; Mediterranean cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19220000/19214800/19214736/ebe2854c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### VP Plaza España Design Madrid Centro - Pool - Spa - Free WiFi - Restaurant 9.8 Exceptional 1,000 reviews CA $397 CA $437 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Madrid-Hotels-VP-Plaza-Espana-Design.h19214736.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=de5c287a-3357-42e7-a72d-ad22c90447fd&top_cur=CAD) Ad ![2 restaurants, breakfast, lunch, dinner served; Mexican cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/75000000/74830000/74821200/74821172/b0c22571_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Madrid EDITION Madrid Centro - Pool - Spa - Pet friendly - Free WiFi 9.4 Exceptional 266 reviews CA $420 CA $462 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Madrid-Hotels-The-Madrid-Edition.h74821172.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=de5c287a-3357-42e7-a72d-ad22c90447fd&top_cur=CAD) Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/24900/24814/27b61dc6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Madrid Marriott Hotel Princesa Plaza Madrid Centro - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 1,403 reviews CA $265 CA $291 total includes taxes & fees Jan 17 - Jan 18 [](https://www.expedia.ca/Madrid-Hotels-Hotel-Princesa-Plaza-Madrid.h24814.Hotel-Information?chkin=2026-1-17&chkout=2026-1-18&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=de5c287a-3357-42e7-a72d-ad22c90447fd&top_cur=CAD) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/2000000/1140000/1140000/1139951/39233fab_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Palacio Del Retiro, Autograph Collection Retiro - Spa - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 181 reviews CA $427 CA $470 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Madrid-Hotels-Hotel-Palacio-Del-Retiro.h1139951.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=de5c287a-3357-42e7-a72d-ad22c90447fd&top_cur=CAD) Ad ![Indoor pool, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15380000/15372000/15371941/17643795_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Barceló Torre de Madrid Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 2,301 reviews CA $280 CA $308 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=de5c287a-3357-42e7-a72d-ad22c90447fd&top_cur=CAD) Ad ![Couples treatment rooms, sauna, body treatments, aromatherapy](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/35000000/34580000/34570500/34570433/3596a61b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pestana Collection Plaza Mayor Madrid Centro - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 1,003 reviews CA $326 CA $359 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Madrid-Hotels-Pestana-Plaza-Mayor-Madrid.h34570433.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=de5c287a-3357-42e7-a72d-ad22c90447fd&top_cur=CAD) Ad ![2 restaurants, breakfast served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/47000/46910/aa07633a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### voco Madrid Retiro by IHG Retiro - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,004 reviews CA $151 CA $166 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Madrid-Hotels-Voco-Madrid-Retiro.h46910.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=de5c287a-3357-42e7-a72d-ad22c90447fd&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-INTER-Puerta-Del-Sol-Pension.h1314906.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-INTER-Puerta-Del-Sol-Pension.h1314906.Hotel-Information) ## About the area Located in Madrid Centro, a neighborhood in Madrid, INTER Puerta del Sol - Auto Check-in is near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. [Visit our Madrid travel guide](https://www.expedia.ca/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41487%2C-3.70267&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9A6IOG6pDS0htYkzn1dQkEc-iHM=) Calle de la Cruz, 26, Madrid, 28012 ### What's nearby - Plaza de Santa Ana \- 2 min walk \- 0.2 km - Puerta del Sol \- 2 min walk \- 0.2 km - San Miguel Market \- 6 min walk \- 0.6 km - Plaza Mayor \- 6 min walk \- 0.6 km - Gran Via \- 6 min walk \- 0.6 km ### Getting around - Sol Station - 3 min walk - Madrid Recoletos Station - 18 min walk - Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive ### Restaurants - ‪Matador - ‬1 min walk - ‪Bodegas Melibea - ‬1 min walk - ‪Pez Tortilla - ‬1 min walk - ‪Té Kurotaki - ‬1 min walk - ‪Ginger - ‬1 min walk ## About this property ### INTER Puerta del Sol - Auto Check-in Hostal near Puerta del Sol A short walk from Plaza Mayor and Gran Via, INTER Puerta del Sol - Auto Check-in has plenty to offer. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - An elevator, a vending machine, and smoke-free premises - Tour/ticket assistance and luggage storage Room features All guestrooms at INTER Puerta del Sol - Auto Check-in have amenities such as free WiFi, sound-insulated walls, and room service. Extra amenities include: - Bathrooms with showers - Wardrobes/closets, heating, and daily housekeeping ## Similar properties ![Double Room (Private Bathroom)](https://images.trvl-media.com/lodging/113000000/112160000/112159300/112159218/7cff6c08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal New Life Madrid Madrid Centro - Free WiFi - Breakfast available - 24/7 front desk 6.4 9 reviews CA $147 CA $162 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=112159218&PinnedHotelID=112159218&HadPinnedHotel=true®ionId=-1&adults=2) ![Down comforters, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/7000000/6030000/6028900/6028821/0e7fb3ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pensión MYD La Estrella Madrid Centro - Free WiFi - Air conditioning - Housekeeping 6.0 269 reviews CA $54 CA $59 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=6028821&PinnedHotelID=6028821&HadPinnedHotel=true®ionId=-1&adults=2) ![Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/103000000/102730000/102729600/102729593/36fb12df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### INTER Plaza Mayor - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Family friendly - Soundproofed rooms ### Conveniences - Luggage storage - Vending machine - Virtual front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - Elevator ### More - Smoking not allowed ## Room amenities ### Bathroom - Private bathroom - Shower - Towels provided ### Food and drink - Room service ### More - Heating - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:30 AM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance A virtual front desk provides assistance to guests Information provided by the property may be translated using automated translation tools ### Access methods Private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### Property is also known as Hostal Tijcal Hostal INTER Puerta Sol Madrid Hostal Tijcal II Hostel Hostal Tijcal II Hostel Madrid Hostal Tijcal II Madrid Tijcal Tijcal Ii Hostal Hotel Madrid Tijcal Ii Hostal Madrid Hotel Madrid Hostal INTER Puerta Sol INTER Puerta Sol Madrid INTER Puerta Sol Hostal Tijcal II Hostal INTER Puerta del Sol INTER Puerta del Sol Pension Inter Puerta Sol Auto Check In INTER Puerta del Sol Auto Check in INTER Puerta del Sol - Auto Check-in Hostal INTER Puerta del Sol - Auto Check-in Madrid INTER Puerta del Sol - Auto Check-in Hostal Madrid ## Frequently asked questions ### Is INTER Puerta del Sol - Auto Check-in pet-friendly? ### How much does it cost to stay at INTER Puerta del Sol - Auto Check-in? ### How much is parking? ### What time is check-in at INTER Puerta del Sol - Auto Check-in? ### What time is check-out at INTER Puerta del Sol - Auto Check-in? ### Where is INTER Puerta del Sol - Auto Check-in located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## INTER Puerta del Sol - Auto Check-in Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.4 Cleanliness ### 8.6 Location ### 6.2 Staff & service ### 5.0 Eco-friendliness ### 5.6 Property conditions & facilities 10 - Excellent 25 8 - Good 53 6 - Okay 40 4 - Poor 44 2 - Terrible 53 ## Reviews ### 2/10 Terrible #### Wolfgang Oct 11, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort Check in was really difficult and no code was supplied for the outer door or the door to the entrance level. Accommodation did not match the description or photo shown on the website. ##### Wolfgang Stayed 2 nights in Oct 2025 ### 8/10 Good #### Emmanuel Aug 15, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed my stay. ##### Emmanuel Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Jose Jan 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities A great place to stay if you want to live Madrid at its best. ##### Jose Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Erick Pavel Jun 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Rooms are really small but very cozy, clean and have all what you would need to spend the night and tourist around the city ##### Erick Pavel Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Verified traveller Aug 8, 2021 Liked: Cleanliness, staff & service Staff was very friendly. Rooms were very clean. ##### Verified traveller Stayed 2 nights in Jul 2021 ### 6/10 Okay #### Chaim Mar 6, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Location good Very small room. Very hard to do self check in. But very good location. ##### Chaim Stayed 2 nights in Mar 2025 ### 8/10 Good #### Verified traveller Dec 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Yeah its not bad It is what it is, the location is brilliant the facilities are reasonable for the price. Good for solo travellers or those who don't plan on spending a lot of time in the room and want to explore the city. The bed was fine, the room was fine the building was maintained. ##### Verified traveller Stayed 3 nights in Dec 2024 ### 2/10 Terrible #### Lisa-Marie May 31, 2025 Disliked: Cleanliness, amenities, property conditions & facilities so Bad! So Many Problems ! ##### Lisa-Marie Stayed 1 night in May 2025 ### 2/10 Terrible #### RENEE BANNON Sep 24, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort You have an automated checkin and NOBODY to talk to, there are 3 numbers to call but they never answer, room key stopped working multiple times and took over an hour to get someone to answer the phone to get us a new key. We had 2 separate rooms that this happened to. Our first night was for a single room and we were a couple and could not get anyone to answer emails and/or phone to move rooms until the next day. Finally moved to a new room the next day, mold in both bathrooms. Another lady had same problem, but worse. In middle of night some random man walked in her room because they gave him the wrong key card! ##### RENEE BANNON Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Tetsuya Oct 15, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything you read in the low review comments turned out to be true. Check in process was not great. There was a huge line in front of the checkin machine. All the tourists were frustrated. You can call or send a WhatsApp messages but it's really up to the hotel staff probably working from home remotely to respond. They gave me a room very far inside the building where I could not even get a phone reception. WiFi wasn't working either. I messaged them but got ignored. I gave up. After all, it was my fault for choosing a cheap hostal. The building and my room smelled off so I wanted to get a fresh air so I opened the window and boom just cockroaches. It was really uncomfortable throughout my stay. That being said, the location is great. I was able to walk to all the popular places. I felt safe in the area as well. Good thing about staying this hotel was that it was so gross that it forced me to stay outside and explore Madrid as much as I can as opposed to stay inside the hotel. ##### Tetsuya Stayed 3 nights in Oct 2025 ### 4/10 Poor #### Robert Nov 6, 2023 Liked: Cleanliness Disliked: Amenities A very poor check in experience and the rooms have little sound insulation. Although a good location it was loud all night. ##### Robert Stayed 1 night in Nov 2023 ### 4/10 Poor #### juan Nov 30, 2024 Liked: Cleanliness, amenities Disliked: Property conditions & facilities It could have a better maintenance. Some painting and new furniture and bedding. The blanket was old but clean. Pillows were horrible. Good and clean towels. I probably do not return because the pictures didn't match the rooms. ##### juan Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Mariah May 7, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The check in machine seemed easy until we got to our room and our keycard did not work. We then were stuck waiting for over 30 minutes just trying to contact hotel staff because there was no one on site to help us. The same thing happened the second day of our stay when the keycard stopped working again. One of the bathrooms in our room was also out of service and the other one was so small that the door didn’t fully open. We also found cockroaches in our room. ##### Mariah Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Sarah J Nov 26, 2024 Disliked: Cleanliness, amenities, property conditions & facilities Room had a very bad smell, the walls were damaged, bed was uncomfortable and very squeaky. Thin walls, so it was a bit noisy overnight. Check-in kiosk was confusing for us and other guests, and using the pre-check-out caused us to be locked us out of our room before the appointed time. (Luckily we found maintenance staff to help us out.) Yes, it's a hostel in a good location, but not worth the nightly price IMO. ##### Sarah J Stayed 1 night in Nov 2024 ### 6/10 Okay #### JONATHAN Dec 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Check in was chaos via a machine. Lots of angry people unable to check-in. The place isn't staffed despite the high rates they charge. I won't return. ##### JONATHAN ### 2/10 Terrible #### Luis Jun 4, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Smoke smelly room The room smelled so bad of cigarette smoke, it was unbearable. The head piece of the bed started to vibrate out of nowhere. Extremely noisy. I wouldn't go back there. I recommend everyone to think it twice before coming here. ##### Luis Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Daniel Sep 24, 2023 Disliked: Amenities Loud drunk people will roam the halls screaming from 1AM to 7AM, if you express your discomfort you are going to get insulted, and maybe assaulted, depending on the kind of drunk you encounter. I could not sleep for more than an hour straight. Terrible stay if its thursday to sunday. ##### Daniel Stayed 1 night in Sep 2023 ### 4/10 Poor #### GURURAJ Apr 27, 2024 Disliked: Amenities, property conditions & facilities There is no reception desk staffed by people. You have to communicate by WhatsApp. The first room was terrible and nothing like what was shown in the pics. It was dark with 1 window and 2 separate beds. However, we asked them to swap the room with another that had 2 big doors and natural light. This was accommodated. Would not reccomend this place. Only plus was the price was low. ##### GURURAJ Stayed 3 nights in Apr 2024 ### 2/10 Terrible #### Luisa Oct 24, 2023 Disliked: Cleanliness, amenities, property conditions & facilities Unfortunately this place was way below similar options in Madrid. The room and the wall were extremely dirty and need a renovation. The blanket were clearly not changed between guests, full of hair and stains which was disgusting. I ended up sleeping on my clothes to avoid to touch the bed sheets. Horrible and I won’t recommend, there are lots of other options within the same budget ##### Luisa Stayed 1 night in Oct 2023 ### 2/10 Terrible #### Jamie Dec 10, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Horrific experience. We arrived at the hotel to be greeted by sheets with cigarette burns in, stains on the surfaces, mucas on the wall, exposed wires and more. We instantly informed the hotel that we would not be staying. They told us to send pictures and we did immediately. They didn't reply. When I asked them two days later about the situation regarding a refund, they said that they would not be refunding us because it wasn't confirmed the moment, even though we followed the instructions. Dreadful rooms and dreadful service. ##### Jamie ### 2/10 Terrible #### Celine Jul 3, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This place is absolutely awful. I was never told how to get into the building, I had to wait for someone coming out to let me in. Once inside, there is no front desk, check-in is done via a machine. The other guests basically checked me in. My room was nothing like in the pictures, there was a tiny little window that gave onto a minuscule air-shaft full of blasting air-conditioners. The place was stuffy, smelly, I moved to another hotel after the first night and informed the hotel. I never received a reply to any of my messages, they just took my money. Do not go to this place, it’s a scam. ##### Celine Stayed 3 nights in Jun 2024 ### 4/10 Poor #### Jasrael May 24, 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities The property was in a convenient location and considerably affordable, but not as it seemed in the ad. There was no actual front desk to speak to people, so it was really difficult to figure out how to check in, or to even to get into the building. You have to call a Spanish phone number for help with anything, so make sure you have international calling. The single rooms were extremely cramped, the outlet next to the bed was broken, the desk and walls were scratched and stained, and worse of all, the hallways echo really badly. You can hear everything happening, people talking, babies crying, people walking, suitcases rolling... I could even hear people sneeze. Every night I was woken up by something. VERY VERY misleading how the advertisement says "soundproofed". This is absolutely not the case. Not soundproofed in the least. ##### Jasrael Stayed 6 nights in May 2024 ### 2/10 Terrible #### Verified traveller Sep 4, 2023 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness, room comfort #### Avoid. Terrible bed. Terrible bathroom. Good wifi A great location but close to the most uncomfortable hotel I have stayed in. On top of that the entry and check-in processes are arcane. The entry phone didn’t work so I relied on a stranger letting me in while exiting. The receptionist demanded a deposit for the A/C and TV remote controls! If you are interested, following is a list of problems… • rubber covered pillow with little support and less filling. • rubber mattress made it difficult to turn over and the effect of sleeping in a boiling pool of sweat. • tiny shower wasn’t cleaned, no shelf for my soap/shampoo, a handcleaner dispenser and mixer take up 3/4 of the little space. The 2D mixer control is positioned so that every move I made resulted in being scolded or frozen. • there is a huge toilet roll holder over the toilet seat making it imposible for me to sit straight on the toilet • tiny bed • wardrobe right at the end of the bed so I kicked it when turning over • the power goes off when you leave the room meaning I couldn’t charge my phone while I was out • they charge for the room safe On the plus side the wifi was excellent. ##### Verified traveller Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### David I Jan 8, 2026 Liked: Cleanliness, property conditions & facilities Lugar centrico y cerca de todo. ##### David I Stayed 3 nights in Dec 2025 ### 8/10 Good #### Carlos Erick Jan 8, 2026 Liked: Cleanliness Fue un lugar centrico con accesibilidad a muchas cosas sin embargo la habitación estaba muy lejos de la realidad que se muestra en las fotos. ##### Carlos Erick Stayed 2 nights in Jan 2026 ## Expedia's Latest Trends ### Hotels > [Hotels in Hamilton](https://www.expedia.ca/Hamilton-Hotels.d3963.Travel-Guide-Hotels) > > [Cabin Rentals Algonquin Park](https://www.expedia.ca/Algonquin-Park-Cabins.d6343000-aaCabins.Travel-Guide-Accommodation) > > [Melia Madrid Princesa](https://www.expedia.ca/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Madrid Marriott Auditorium Hotel & Conference Center](https://www.expedia.ca/Madrid-Hotels-Madrid-Marriott-Auditorium-Hotel-Conference-Center.h908863.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.ca/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [NH Collection Madrid Colón](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Madrid-Colon.h523330.Hotel-Information) > > [Coast Kamloops Hotel & Conference Centre](https://www.expedia.ca/Kamloops-Hotels-Coast-Kamloops-Hotel-Conference-Centre.h10561.Hotel-Information) > > [Secrets Cap Cana Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Secrets-Cap-Cana-Resort-Spa-Adults-Only.h15009329.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [Great Wolf Lodge Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Great-Wolf-Lodge-Niagara-Falls.h1403139.Hotel-Information) > > [Hotel Agumar Atocha](https://www.expedia.ca/Madrid-Hotels-Agumar-Hotel.h54492.Hotel-Information) > > [Hotels in Maine](https://www.expedia.ca/Destinations-In-Maine.d221.Hotel-Destinations) > > [Hotel Puerta de Toledo](https://www.expedia.ca/Madrid-Hotels-Hotel-Puerta-De-Toledo.h54498.Hotel-Information) > > [Marquis Los Cabos, An All Inclusive, Adults Only & No Timeshare Resort](https://www.expedia.ca/San-Jose-Del-Cabo-Hotels-Marquis-Los-Cabos.h9769778.Hotel-Information) ### Flights > [Flights from Prince George (YXS) to Richmond (YVR)](https://www.expedia.ca/lp/flights/yxs/yvr/prince-george-to-vancouver) > > [Flights from Abuja (ABV) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/abv/yyz/abuja-to-toronto) > > [WestJet Mississauga (YYZ) to Mérida (MID) flights](https://www.expedia.ca/lp/flight-routes/westjet-from-pearson-intl-to-manuel-crescencio-rejon-intl/ws/yyz/mid) > > [Flights from edmonton intl airport](https://www.expedia.ca/lp/airports/yeg/flights-from-edmonton-intl-airport) > > [Lufthansa](https://www.expedia.ca/Lufthansa-Flights.cLH.Travel-Guide-Airlines) > > [Flights from Mississauga (YYZ) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yyz/mco/toronto-to-orlando) > > [Flights from Edmonton International Airport (YEG) to Richmond (YVR)](https://www.expedia.ca/lp/flights/yeg/yvr/edmonton-to-vancouver) > > [Flights from Richmond (YVR) to Phnom Penh (PNH)](https://www.expedia.ca/lp/flights/yvr/pnh/vancouver-to-phnom-penh) ### Activities ### Packages > [Ibiza Island](https://www.expedia.ca/Ibiza-Island.d602653.Destination-Travel-Guides) ### Vacation Rentals ### General