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ICON Embassy

Photo gallery for ICON Embassy

Featured Image
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
View from Room
Minibar, in-room safe, desk, blackout drapes

Overview of ICON Embassy

VIP Access

ICON Embassy

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Calle de Serrano, 46, Madrid, Madrid, 28001

Explore the area

  • Popular LocationPuerta de Alcala9 min walk
  • Popular LocationEl Retiro Park13 min walk
  • Popular LocationGran Via Street17 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)13 min drive

Choose dates to view prices

About this area

Madrid

In the business district, ICON Embassy is in Salamanca, a neighborhood in Madrid with great shopping. Thyssen-Bornemisza National Museum and Prado Museum are cultural highlights, and travelers looking to shop may want to visit El Corte Inglés and Golden Mile. Looking to enjoy an event or a game while in town? See what's going on at Santiago Bernabeu Stadium.

What's nearby

  • El Corte Inglés - 2 min walk
  • National Library - 6 min walk
  • Puerta de Alcala - 9 min walk
  • El Retiro Park - 13 min walk
  • Gran Via Street - 17 min walk

Restaurants

  • Flora Fina — 1 min walk
  • VIPS — 2 min walk
  • Casa Dani — 2 min walk
  • Ten Con Ten — 3 min walk
  • Tommy Mel's — 3 min walk

Getting around

  • Serrano Station - 4 min walk
  • Madrid Recoletos Station - 7 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 13 min drive

About this property

ICON Embassy

4-star Madrid hotel in Salamanca, walk to Puerta de Alcala
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, concierge services, and dry cleaning. All 76 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find Smart TVs with digital channels, and other amenities include room service and rainfall showerheads.
ICON Embassy offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 20 per person
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 50-inch Smart TV
  • Digital channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
1 per room
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Petit Palace Embassy
Petit Palace Embassy Serrano
Petit Palace Embassy Serrano Hotel
Petit Palace Embassy Serrano Hotel Madrid
Petit Palace Embassy Serrano Madrid
Petit Palace Serrano
Petit Palace Embassy Madrid
Petit Palace Embassy Hotel Madrid
ICON Embassy Petit Palace Hotel Madrid
ICON Embassy Petit Palace Hotel
ICON Embassy Petit Palace Madrid
ICON Embassy Petit Palace
ICON Embassy Petit Hotel
ICON Embassy Hotel
ICON Embassy Madrid
ICON Embassy Hotel Madrid
ICON Embassy by Petit Palace

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 237 out of 316 reviews
5 - Excellent 75%
Rating 4 - Good. 65 out of 316 reviews
4 - Good 21%
Rating 3 - Okay. 10 out of 316 reviews
3 - Okay 3%
Rating 2 - Poor. 2 out of 316 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 316 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service. Best location in the middle of Serrano avenue. The personnel is very friendly. Alicia, Isabel, Iñigo and Elena in the breakfast were amazing. Always trying to help. Nice breakfast. The only thing us that The rooms are quite small.
Stayed 2 nights in Nov 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Too noisy. The windows don’t contain the noise from Serrano Street.
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the off site parking rate was too expensive,in my opinion can be more affordable specially to those with vip status.
Stayed 2 nights in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, and very friendly staff
Stayed 4 nights in Oct 2021