Title: Hostal Castilla I - Atocha - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=2690313&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hostal Castilla I - Atocha Travelers find a peaceful retreat in this charming Madrid hostal, perfectly positioned for exploring the city's iconic landmarks like Plaza Mayor and Prado Museum ## Photo gallery for Hostal Castilla I - Atocha ![Exterior - Hostal Castilla I - Atocha (Madrid)](https://images.trvl-media.com/lodging/3000000/2700000/2690400/2690313/d135de53.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Double Room - Hostal Castilla I - Atocha (Madrid)](https://images.trvl-media.com/lodging/3000000/2700000/2690400/2690313/32edf727.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Check-in/check-out kiosk - Hostal Castilla I - Atocha (Madrid)](https://images.trvl-media.com/lodging/3000000/2700000/2690400/2690313/1b06dfb1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hostal Castilla I - Atocha (Madrid)](https://images.trvl-media.com/lodging/3000000/2700000/2690400/2690313/51bc2623.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hostal Castilla I - Atocha (Madrid)](https://images.trvl-media.com/lodging/3000000/2700000/2690400/2690313/9d359dc0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hostal Castilla I - Atocha in central Madrid offers a comfortable base with in-room WiFi. Guests appreciate the convenient amenities like luggage storage and express check-out, plus the strategic location that puts Madrid's cultural treasures within easy reach. ## Reviews 8.4 Very good ## Popular amenities - Free WiFi - Air conditioning - Breakfast available - Housekeeping ## Room options ### Check availability for these dates Tonight [Feb. 2 - Feb. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=2690313&PinnedHotelID=2690313&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=2690313&PinnedHotelID=2690313&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 3 - Feb. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=2690313&PinnedHotelID=2690313&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=2690313&PinnedHotelID=2690313&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2690313&PinnedHotelID=2690313&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2690313&PinnedHotelID=2690313&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2690313&PinnedHotelID=2690313&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2690313&PinnedHotelID=2690313&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Single Room ![Single Room](https://images.trvl-media.com/lodging/3000000/2700000/2690400/2690313/af9cfb26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 8.6 Excellent 4 reviews ### Highlights Balcony or patio Yard Soundproofed Individually furnished Air conditioning Flat-screen TV Hypo-allergenic bedding Down duvet - 108 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Double Room ![Double Room](https://images.trvl-media.com/lodging/3000000/2700000/2690400/2690313/081905f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Balcony or patio Yard Soundproofed Individually furnished Air conditioning Flat-screen TV Hypo-allergenic bedding Down duvet - Sleeps 2 - 1 King Bed ### View all photos for Twin Room ![Twin Room](https://images.trvl-media.com/lodging/3000000/2700000/2690400/2690313/96a5f76a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 8.8 Excellent 5 reviews ### Highlights Balcony or patio Yard Soundproofed Individually furnished Air conditioning Flat-screen TV Hypo-allergenic bedding Down duvet - Sleeps 2 - 2 Twin Beds ### View all photos for Triple Room ![Triple Room](https://images.trvl-media.com/lodging/3000000/2700000/2690400/2690313/003a9040.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Balcony or patio Yard Soundproofed Individually furnished Air conditioning Flat-screen TV Hypo-allergenic bedding Down duvet - Sleeps 3 - 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds ## You may also like Ad ![Porch](https://images.trvl-media.com/lodging/30000000/29350000/29345500/29345493/42fcab3f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Riu Plaza España Madrid Centro - Pool - Free WiFi - Restaurant - Gym 9.4 Exceptional 4,653 reviews CA $222 CA $244 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information?chkin=2026-2-5&chkout=2026-2-6&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=c05dbe32-bcaa-4588-93b9-f3a092d3ffc2&top_cur=CAD) Ad ![Rooftop terrace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9560000/9550100/9550091/310c25b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Principal Madrid, Small Luxury Hotels Madrid Centro - Spa - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 974 reviews CA $474 CA $521 total includes taxes & fees Feb 3 - 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Free WiFi - Air conditioning - Gym - Breakfast available 9.2 Wonderful 320 reviews CA $310 CA $341 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Madrid-Hotels-AC-Hotel-Recoletos-By-Marriott.h1661232.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=c05dbe32-bcaa-4588-93b9-f3a092d3ffc2&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hostal-Castilla-I.h2690313.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hostal-Castilla-I.h2690313.Hotel-Information) ## About the area Located in Madrid Centro, a neighborhood in Madrid, Hostal Castilla I - Atocha is near a metro station. Puerta del Sol and Plaza Mayor are notable landmarks, and the area's natural beauty can be seen at El Retiro Park. Check out an event or a game at Movistar Arena, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. [Visit our Madrid travel guide](https://www.expedia.ca/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41334%2C-3.70109&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hIny3OQ-GTbr-IgPmpQu8yXShRQ=) Calle de Atocha, 43, 2nd floor, Madrid, Madrid, 28012 ### What's nearby - ![0_56888998](https://images.trvl-media.com/place/6158949/41c69074-06c9-442d-bda8-79b7a0fb2c34.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de Santa Ana 2 min walk \- 0.2 km - ![Puerta del Sol which includes a city and a fountain](https://images.trvl-media.com/place/6282935/7377ba48-f47b-4153-b3a9-690076a05d0c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerta del Sol 5 min walk \- 0.5 km - ![Plaza Mayor featuring an administrative building, heritage architecture and a statue or sculpture](https://images.trvl-media.com/place/508457/0450e57c-844a-409a-9603-05f040c90dfa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Mayor 8 min walk \- 0.7 km - ![Gran Via which includes a city, night scenes and street scenes](https://images.trvl-media.com/place/6221074/3c4d20dd-d984-4ef4-9f07-d7e411b8f3bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gran Via 10 min walk \- 0.9 km - ![Royal Palace of Madrid](https://images.trvl-media.com/place/501620/f7c612c4-782f-40fc-81ee-5a9b7c81d7ab.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal Palace of Madrid 14 min walk \- 1.2 km ### Getting around - Anton Martin Station 2 min walk - Madrid (XOC-Atocha Train Station) 15 min walk - Adolfo Suarez Madrid-Barajas Airport (MAD) 29 min drive ### Restaurants - Acid Bakehouse 3 min walk - Casa Alberto 3 min walk - Sky Bar 1 min walk - Castizo de Plaza del Ángel 2 min walk - La Merecida 3 min walk ## About this property ### Hostal Castilla I - Atocha Hostal near Puerta del Sol Located close to Plaza Mayor and Prado Museum, Hostal Castilla I - Atocha has plenty to offer. Stay connected with free in-room WiFi. Other perks at this hostal include: - Full breakfast (surcharge), express check-out, and tour/ticket assistance - A vending machine, concierge services, and a front-desk safe - Luggage storage, smoke-free premises, and an elevator Room features All guestrooms are individually furnished, and offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Extra conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds - Bathrooms with rainfall showers and hair dryers - 24-inch flat-screen TVs with cable channels - Private yards, free tea bags/instant coffee, and electric kettles ## Similar properties ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2690000/2684700/2684617/0a1f7f24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Atocha Almudena Martin Madrid Centro - Free WiFi - Air conditioning - Parking available - Housekeeping 8.0 Very good 231 reviews CA $81 CA $89 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=2684617&PinnedHotelID=2684617&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/2000000/1390000/1383300/1383288/d3c8b1e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Castilla II - Puerta del Sol Madrid Centro - 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Free WiFi - Air conditioning - Housekeeping - Extra beds/cribs 8.4 Very good 527 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=3001051&PinnedHotelID=3001051&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=2690313&PinnedHotelID=2690313&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2690313,2684617,1383288,16897637,2685388) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (EUR 28 per day); reservations required - Onsite parking available only on request - Onsite parking options include a garage ### Food and drink - Full breakfast available for a fee 8:00 AM to 1:00 PM on weekdays and 9:00 AM to 12:30 PM on weekends; EUR 13 for adults and EUR 13 for children ### Family friendly - Soundproofed rooms ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 1 floor - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding - Memory foam mattress ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 24-inch flat-screen TV with cable/satellite channels ### Food and drink - Electric kettle - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Desk - Electrical adapters - Individual furnishings - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open daily from 9:00 AM - midnight Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests should notify this property in advance of their anticipated arrival time. ### Access methods Access code, front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately EUR 13 for adults and EUR 13 for children - Nearby parking fee: EUR 28 per day (328 ft away) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve onsite parking This property accepts major credit cards and cash Onsite parties or group events are strictly prohibited This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Castilla I I Hostal Castilla Hostal Castilla I Hostal Castilla I Hostel Hostal Castilla I Hostel Madrid Hostal Castilla I I Hostal Castilla I Madrid Castilla I Madrid ## Frequently asked questions ### Is Hostal Castilla I - Atocha pet-friendly? ### How much does it cost to stay at Hostal Castilla I - Atocha? ### What time is check-in at Hostal Castilla I - Atocha? ### What time is check-out at Hostal Castilla I - Atocha? ### Where is Hostal Castilla I - Atocha located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hostal Castilla I - Atocha Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 8.6 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 123 8 - Good 133 6 - Okay 40 4 - Poor 8 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### Jacqueline Oct 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect location ##### Jacqueline Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Ricardo M Oct 31, 2025 Liked: Cleanliness, staff & service, amenities Clean and comfortable room. Very nice personnel. Very convenient location ##### Ricardo M Stayed 1 night in Oct 2025 ### 8/10 Good #### Jane Oct 7, 2025 Liked: Cleanliness, room comfort Shops nearby. No breakfast offered. Near to many attractions. ##### Jane Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Esmeralda May 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazingg and easy to find. Perfect room for just me. ##### Esmeralda Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Yasuaki Sep 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel location is very good. And there are many stores and restaurants around the hotel. ##### Yasuaki Stayed 4 nights in Sep 2024 ### 8/10 Good #### Peter Jul 1, 2024 Liked: Cleanliness, staff & service Good location easy to get around ##### Peter Stayed 3 nights in Jun 2024 ### 8/10 Good #### Margarita Apr 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice place, nice location. ##### Margarita Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Ville Apr 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The soundproofing in the room was quite poor, but it wasn't too disturbing for us anyway. The location was excellent. Special thanks to the really nice staff, great customer service! ##### Ville Stayed 8 nights in Mar 2025 ### 10/10 Excellent #### Sara Sep 18, 2024 Liked: Property conditions & facilities I really liked the staff at this hostel, they were so kind and helpful! There was a match going on so prices in Madrid were high, but this wasn’t bad. Small room but great location and communication. Comfortable beds, a bit of noise from the street and next room, though it has been far worse in other places I’ve stayed here. I felt safe and welcome, so that was the most important to me! ##### Sara Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Bruce Nov 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was on the second floor and situated in an older Spanish building. (A lift was available). The staff and I got by with my very little Spanish. There was a map on the wall and a tear off copy which was very handy. It is close to Anton Martin tube station which with a little planning can get you all round Madrid. There are a lot of restaurant/cafes and the hotel is close to a square with more. I found a supermarket quite close. ##### Bruce Stayed 3 nights in Nov 2024 ### 8/10 Good #### Lauren Oct 13, 2024 Liked: Staff & service, property conditions & facilities Decent value for the price, but the room was tiny and cleanliness left something to be desired. There was mold in the shower and on the bathroom ceiling, and the blankets on the beds had visible stains/discoloration/potentially also mold. Room was tidied daily, but could use a good deep clean. Location is great - 10 minute walk to Plaza Mayor, a Metro stop within a block or two - with plenty of good food/coffee/shopping nearby, and beds were comfortable. ##### Lauren ### 6/10 Okay #### Gisel Apr 1, 2024 Liked: Staff & service Disliked: Cleanliness The staff is curteuos and helpful. Rooms are very small and in need of renovation, specially the bathrooms. Shower looks gross. There was dirt under the bed. Bed was okay, however it had just one long pillow on it; not good for two people to share. ##### Gisel Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Yi Oct 28, 2025 Liked: Cleanliness, property conditions & facilities Clean and good customer service ##### Yi Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Molly Apr 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely place right in the heart of the city. ##### Molly Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Esmeralda May 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved it! ##### Esmeralda Stayed 1 night in May 2025 ### 10/10 Excellent #### Jose Manuel May 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good price quailty offer ##### Jose Manuel Stayed 1 night in May 2025 ### 10/10 Excellent #### Rigoberto Apr 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place and kind people that work there! ##### Rigoberto Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Angeles Daniela Mar 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Angeles Daniela Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Erick Dec 4, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everething was great at the hostal, great ubication ##### Erick ### 10/10 Excellent #### jifang May 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### jifang Stayed 4 nights in Apr 2024 ### 8/10 Good #### Eugenio Jul 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Eugenio Stayed 1 night in Jul 2024 ### 8/10 Good #### Christine Oct 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Enjoyed my stay at Hostal Castilla. All of the employees I interacted with were kind, patient, insightful and helpful. My room was small, but worked for one person. It was clean, it had air conditioning and a mini fridge. Although I was a little nervous when I walked into the building and there were other hostals in the same building, it was safe and the location was close to many tourist sights. It was good for the price, just depends on what you're looking for. ##### Christine Stayed 6 nights in Sep 2023 ### 6/10 Okay #### Jose Oct 23, 2024 #### Alright stay Didn’t get the room I paid for when I arrived. Night staff was apologetic and did what he could to get my room the next day. The next morning was different. Lady at the counter talked to me like I was inconveniencing them. Very rude and condescending. Said “this is a hostal” but the the website clearly stated with photos king bed with balcony. I got a double bed with a lovely view of the back of the building and no balcony. I wasn’t even asking for anything extra. She was upset we had to make the change. The hostal itself is just alright. Old and in need of renovation. If I really wanted to make a fuss, I should ask for compensation since there is a difference in price for the two rooms. ##### Jose Stayed 2 nights in Oct 2024 ### 4/10 Poor #### John Oct 31, 2022 Disliked: Staff & service, room comfort #### Pay the extra $30 and stay at a different place We arrived around 8pm to find that the room we were assigned was different than the one we booked. We booked a room with a King bed. We were assigned a double bed. I was expecting a small room but the bed was to be large enough for 2\. This room and bed was not. The front desk told me there were no rooms with king beds. I sent a message to my contact agent via text about the issue. They told me that a double bed in Spain is equivalent to a king bed in the USA. This is a lie! I stayed at 4 different places while in Spain on this trip and I had an actual King sized bed in 2 of them the other was a queen bed. I then sent them the listing of the posting online in Hotels.com that I booked. It clearly says King bed (there are other listings that site single bed, double bed,). So the bottom line is they took my money and did not provide me with the room I paid for. At the time I had no choice but to stay. They made no concession or any attempt to accommodate or remedy this situation. The only positive is the location. This stay was the lowest point of our trip to Spain. I hold Hostal castilla and Hotels.com accountable. This was a failure on both institutions. We paid far to much for the accommodations and service provided ($170/night). My advice would be to pay the extra $30 at a competing hotel and stay there. Avoid this hotel. ##### John Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### RAFAEL CORTES Jan 30, 2026 Liked: Cleanliness Sorprendido por la calidad de servicio, limpieza y atención del personal que ahí labora. la ubicación es estupenda y los servicios como café , te o el aire acondicionado hacen de la estancia del turista una delicia. ##### RAFAEL CORTES Stayed 7 nights in Jan 2026 ## Expedia's Latest Trends ### Hotels > [Hotels with a Pool in Sorrento](https://www.expedia.ca/Sorrento-Hotels-Hotel-With-Pool.0-0-d9716-tHotelwithPool.Travel-Guide-Filter-Hotels) > > [LooP América - Adults Only](https://www.expedia.ca/Madrid-Hotels-Hotel-LooP.h74517346.Hotel-Information) > > [Hotels in Morro Bay](https://www.expedia.ca/Morro-Bay-Hotels.d8976.Travel-Guide-Hotels) > > [ITC Madrid by Soho Boutique](https://www.expedia.ca/Madrid-Hotels-ITC-Madrid-By-Soho-Boutique.h110887539.Hotel-Information) > > [Vertice Roomspace Madrid](https://www.expedia.ca/Madrid-Hotels-VERTICE-ROOMSPACE-MADRID.h6113947.Hotel-Information) > > [Lake Hotels in Thunder Bay](https://www.expedia.ca/Thunder-Bay-Hotels-Lake-Hotels.0-0-d4054-tLakeHotels.Travel-Guide-Filter-Hotels) > > [The Social Hub Madrid 4 star](https://www.expedia.ca/Madrid-Hotels-The-Social-Hub-Madrid-4.h78393913.Hotel-Information) > > [ROMANTIC ZONE VISTA DEL SOL 2BEDROOM](https://www.expedia.ca/Puerto-Vallarta-Hotels-ROMANTIC-ZONE-VISTA-DEL-SOL-2BEDROOM.h21360564.Hotel-Information) > > [Avani Alonso Martinez Madrid Hotel](https://www.expedia.ca/Madrid-Hotels-NH-Alonso-Martinez.h523297.Hotel-Information) > > [Crowne Plaza Madrid - Centre Retiro by IHG](https://www.expedia.ca/Madrid-Hotels-Crowne-Plaza-Madrid-Centre-Retiro-An-IHG-Hotel.h94999583.Hotel-Information) > > [Slow Suites Luchana](https://www.expedia.ca/Madrid-Hotels-Slow-Suites-Luchana.h12738382.Hotel-Information) > > [Villas Maui](https://www.expedia.ca/Maui-Villas.d180073-aaVillas.Travel-Guide-Accommodation) > > [Limehome Madrid Calle de Nuñez de Balboa](https://www.expedia.ca/Madrid-Hotels-Limehome-Madrid-Calle-De-Nunez-De-Balboa.h96037564.Hotel-Information) > > [Glorieta de Bilbao Madrid Centro](https://www.expedia.ca/Madrid-Hotels-Glorieta-De-Bilbao-Madrid-Centro.h24032630.Hotel-Information) > > [Melia Madrid Serrano](https://www.expedia.ca/Madrid-Hotels-Melia-Madrid-Serrano.h6734.Hotel-Information) > > [GARDEN HOUSE MADRID](https://www.expedia.ca/Madrid-Hotels-GARDEN-HOUSE-MADRID.h107283201.Hotel-Information) > > [Hotels in Lake Placid](https://www.expedia.ca/Lake-Placid-Hotels.d6055989.Travel-Guide-Hotels) > > [Hotels in Accra](https://www.expedia.ca/Accra-Hotels.d280.Travel-Guide-Hotels) > > [Hotels near Rideau Canal](https://www.expedia.ca/Rideau-Canal-Hotels.0-l6072521-0.Travel-Guide-Filter-Hotels) > > [Hotels with a Pool in Dieppe](https://www.expedia.ca/Dieppe-Hotels-Hotel-With-Pool.0-0-d57817-tHotelwithPool.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Richmond (YVR) to Honolulu (HNL)](https://www.expedia.ca/lp/flights/yvr/hnl/vancouver-to-honolulu) > > [Flights from Portland (PDX) to Detroit (DTW)](https://www.expedia.ca/lp/flights/pdx/dtw/portland-to-detroit) > > [Flights from Goffs (YHZ) to Birmingham (BHM)](https://www.expedia.ca/lp/flights/yhz/bhm/halifax-to-birmingham) ### Packages > [Miami Beach Vacations](https://www.expedia.ca/Miami-Beach.d8833.Destination-Travel-Guides) ### General > [Visit Oxie](https://www.expedia.ca/Oxie.dx6237294) > > [Visit Balzac](https://www.expedia.ca/Balzac.dx56620)