Find Hotels with Balconies in Madison, WI from CA $97

"Clean, great breakfast."

"Room was clean, decent size pool and seating area around the pool. Hot tub was at nice temperature. Staff was hit or miss. At times myself and others had to wait 5-10 minutes for them to come out from the back office. Continental Breakfast was decent. I had a leak in my bathroom directly over my toilet that was “going to be looked at” and never did. My family and I had to use the public restroom the last day and a half as the leak would stop then start again. Never was offered a new room. That was definitely the most disappointing part of my stay. "

"I wish they had a hot tub! Very clean & staff went above & beyond."

"Great location, large clean rooms. Friendly staff. Easy parking."

"We will never be returning to the Edgewater. We had some bad customer service. The car shuttle service was excellent, and the valet staff was friendly and nice. However, the front desk and the general manager failed us. When I called requesting housekeeping, the staff member had a language barrier and didn’t follow through on getting someone to come clean our room. We went two days without housekeeping despite multiple requests. I also asked twice to have the sheets and linens changed, and no one ever showed up. I ended up waking up with a rash on my face from the dirty bedding,. When we returned to our room, towels were everywhere and the garbage was overflowing. The manager showed up seeming like he had a stick up his a**, he was distasteful, dismissive, defensive and accusatory, he seemed offended that we’d ask for fair compensation for a bad experience on our wedding night. The front desk’s failure to follow through and the manager’s hostile attitude really ruined what should have been a memorable experience. 2/10 definitely not recommended."