"We got to the house and found someone else already in it. The person there said she had rented the place too. I don’t know what happened but the experience has tainted me from the whole idea of renting houses, especially through hotels.com.
We got a refund, but ended up stranded late at night. We ended up wandering around and finding a hotel on our own after the help provided wasn’t very helpful."
"We got to the house and found someone else already in it. The person there said she had rented the place too. I don’t know what happened but the experience has tainted me from the whole idea of renting houses, especially through hotels.com.
We got a refund, but ended up stranded late at night. We ended up wandering around and finding a hotel on our own after the help provided wasn’t very helpful."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
A hotel anybody would be happy with. Clean, modern, spacious rooms. Beautiful downtown Huntsville , short walk to Von Braun Center. I highly recommend this hotel
A hotel anybody would be happy with. Clean, modern, spacious rooms. Beautiful downtown Huntsville , short walk to Von Braun Center. I highly recommend this hotel
James
Reviewed December 11, 2024Reviewed December 11, 2024
Stayed in a corner unit accessible room (100). Extremely spacious and comfortable. Unfortunately there was no hot water in our room in the evening nor the next morning. Due to the fact that I booked through a third-party system (Expedia), the hotel Manager was unable to issue a credit for the inconvenience although she did reach out to Hilton and was able to have some points applied to my account. Certainly a cold shower is not what we expected and this was very disappointing when you’ve been...
Stayed in a corner unit accessible room (100). Extremely spacious and comfortable. Unfortunately there was no hot water in our room in the evening nor the next morning. Due to the fact that I booked through a third-party system (Expedia), the hotel Manager was unable to issue a credit for the inconvenience although she did reach out to Hilton and was able to have some points applied to my account. Certainly a cold shower is not what we expected and this was very disappointing when you’ve been...
Christine
Reviewed November 5, 2026Reviewed November 5, 2026
Nancy at the front desk was amazing. Original room wasn't what we booked and was immediately corrected. Nancy was able to help us with every question we had
Nancy at the front desk was amazing. Original room wasn't what we booked and was immediately corrected. Nancy was able to help us with every question we had