Riviera Mackay

4.0 star property
Upscale aparthotel units with kitchens and furnished balconies

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Riviera Mackay

Photo gallery for Riviera Mackay

Boating
Interior entrance
Desk, laptop workspace, blackout drapes, soundproofing
42-inch LED TV with satellite channels, TV, DVD player
Full-size fridge, microwave, oven, stovetop

Overview of Riviera Mackay

9.4

Exceptional

Popular amenities

  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • WasherWasherWasher
  • DryerDryerDryer
  • KitchenKitchenKitchen
  • Barbecue grillBarbecue grillBarbecue grill

Explore the area

5 - 7 Nelson St, Mackay, QLD, 4740
  • Popular LocationBluewater Lagoon3 min walk
  • Popular LocationCaneland Central3 min walk
  • Popular LocationGelatissimo4 min walk
  • Popular LocationArtspace Mackay8 min walk
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Room options

Standard Two Bedroom Apartment

cleanliness

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 807 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

River View One Bedroom Apartment

cleanliness

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • River view
  • Sleeps 3
  • 1 Queen Bed

River View Two Bedroom Apartment

cleanliness

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 807 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • River view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

Standard One Bedroom Apartment

cleanliness

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Mackay

Located in Mackay, Riviera Mackay is in the city center and near a boardwalk/promenade. Caneland Central and Mount Pleasant Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Floodway Conservation Area and Water Bird Habitat Conservation Area. Bluewater Lagoon and Queens Park Orchid House are also worth visiting.

What's nearby

  • Bluewater Lagoon - 3 min walk
  • Caneland Central - 3 min walk
  • Mackay Enertainment and Convention Centre - 12 min walk
  • Harrup Park - 3 min drive
  • Mackay Base Hospital - 5 min drive

Getting around

  • Mackay Station - 9 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • The Bavarian Mackay - 6 min walk
  • Austral Hotel - 5 min walk
  • Subway - 6 min walk
  • Gloria Jean's Coffees Mackay Caneland - 5 min walk
  • Hungry Jack's - 5 min walk

About this property

Riviera Mackay

Upscale aparthotel units with kitchens and furnished balconies
Along with a rooftop terrace, this aparthotel has self parking and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while an LED TV with satellite channels and a DVD player provide a bit of entertainment. Housekeeping is available once per stay.
Riviera Mackay offers 28 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, designer toiletries, and hair dryers.

This Mackay aparthotel provides complimentary wireless Internet access. 42-inch LED televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered once per stay and in-room massages can be requested. Housekeeping is provided on a limited basis.

Languages

English

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (AUD 5 per day)
  • Extended parking on site (AUD 5 per day)

Family friendly

  • Crib: AUD 10 per stay

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower only
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch LED TV with satellite channels
  • DVD player

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • One-time housekeeping
  • Restaurant dining guides
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near the airport
  • Near the boardwalk

Things to do

  • Health club (partner property) nearby

Safety features

  • Fire extinguisher
  • Smoke detector

General

  • 1 building
  • 11 floors
  • 28 units
  • Built in 2015
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 percent for credit card payments
The front desk is open Monday - Saturday (9:00 AM - 5:30 PM) and Saturday - Saturday (9:30 AM - 5:30 PM)
Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For more details, please contact the property using the information on the booking confirmation
Reception hours are 10 AM-2 PM on public holidays.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A damage deposit of AUD 200.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: AUD 5 per day
  • Extended parking fee: AUD 5 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Riviera Mackay Apartment
Riviera Mackay
Riviera Mackay Mackay
Riviera Mackay Aparthotel
Riviera Mackay Aparthotel Mackay

Frequently asked questions

Is Riviera Mackay pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Riviera Mackay?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Riviera Mackay on Apr 4, 2024 start from CA $208.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Riviera Mackay?

Self parking is available for AUD 5 per day. Extended parking is available for AUD 5 per day.

What time is check-in at Riviera Mackay?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Riviera Mackay?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Riviera Mackay located?

Located in the heart of Mackay, this aparthotel is within a 5-minute walk of Bluewater Lagoon and Caneland Central. Artspace Mackay and Jubilee Park are also within 10 minutes.

Riviera Mackay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 293 out of 408 reviews" "
Rating 8 - Good. 85 out of 408 reviews" "
Rating 6 - Okay. 18 out of 408 reviews" "
Rating 4 - Poor. 12 out of 408 reviews" "
Rating 2 - Terrible. 0 out of 408 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property with gated parking. The thing I felt uncomfortable with, was check in. There was no one there and i had to give out my visa number over a speaker and hope nobody else was listening.
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

Stayed 3 nights in Feb 2024

10/10 Excellent

Anand

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern. Very comfortable stay. View of the river from the balcony was phenomenal
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Comfort at a price - since we last stayed, they have implemented a car parking charge probably to pay for the cost of the new door locks that the receptionist took pains to tell us had been out in recently, We were even told that although the tea and coffee were complimentary, we would t be able to get any more ! Should have been wonderful quality for that but only mediocre. Good standard of cleanliness except for the rusty very very small pedal bins to service the room - they obviously only have us enough teabags so that we didn’t overflow the bins!!
Stayed 1 night in Nov 2023

10/10 Excellent

Alistair

Liked: Cleanliness, property conditions & facilities
Nikki was very generous sorting out possibilities for our stay for mums birthday . We were very comfortable on the higher floors in 2 bedrooms and 2 bathrooms. Thank you - see you again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment, the service, cleanliness and convenience is the best we have experienced in over 20yrs of visiting Mackay. I definitely recommend this hotel.
Stayed 5 nights in Nov 2023

6/10 Okay

MARK

Travelled with family
Close to Blue Lagoon Waterpark and Canelands. Apartments have some age and quite worn through heavy rental traffic.
Stayed 2 nights in Nov 2023

10/10 Excellent

Melinda

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Allan

Liked: Cleanliness, room comfort
The best place to stay in Mackay
Stayed 5 nights in Oct 2023

4/10 Poor

Maria

Stayed 1 night in Oct 2023