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Aparthotel

Riviera Mackay

Property class: 4

Choose dates to view prices

Riviera Mackay provides amenities like a rooftop terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Outdoor Space

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for One Bedroom Apartment with balcony

A modern bedroom with a large bed, a nightstand, a lamp, and a patterned wall.

One Bedroom Apartment with balcony

  • Sleeps 2
  • Free WiFi

View all photos for One Bedroom Riverview Apartment with balcony

A modern living room with a sofa, yellow chairs, a glass table, and a balcony with a view of the sea.

One Bedroom Riverview Apartment with balcony

  • River view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for One Bedroom Apartment with balcony

A bedroom with a bed, two bedside lamps, a ceiling fan, and a patterned wall.

One Bedroom Apartment with balcony

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Two Bedroom Riverview Apartment with balcony

A modern living room with a round coffee table, a sofa, and a yellow dining area.

Two Bedroom Riverview Apartment with balcony

  • River view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Two Bedroom Apartment with balcony

A modern hotel room with a bed, a bedside table with a lamp, and two framed artworks on the wall.

Two Bedroom Apartment with balcony

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for One Bedroom Premium Apartment

Desk, laptop workspace, blackout drapes, soundproofing

One Bedroom Premium Apartment

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for One Bedroom Riviera Apartment

Desk, laptop workspace, blackout drapes, soundproofing

One Bedroom Riviera Apartment

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi
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About the area

Located in City Centre, a neighborhood in Mackay, Riviera Mackay is in a shopping district and near a boardwalk/promenade. Caneland Central and Mount Pleasant Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Floodway Conservation Area and Water Bird Habitat Conservation Area. Looking to enjoy an event or a game while in town? See what's happening at Great Barrier Reef Arena or Mackay Basketball Stadium. Visit our Mackay travel guide
View more Aparthotels in Mackay
Map
5 - 7 Nelson St, Mackay, QLD, 4740

What's nearby

  • A swimming pool surrounded by palm trees and modern buildings.
    Bluewater Lagoon
    3 min walk - 0.3 km
  • Caneland Central
    3 min walk - 0.3 km
  • Jubilee Park
    7 min walk - 0.6 km
  • Artspace Mackay
    7 min walk - 0.6 km
  • Mackay Enertainment and Convention Centre
    8 min walk - 0.7 km

Getting around

  • Mackay Station
    9 min drive
  • Mackay, QLD (MKY)
    11 min drive

Restaurants

  • McDonald's
    19 min walk
  • BP
    9 min drive
  • KFC
    6 min walk
  • The Coffee Club Canelands Café
    6 min walk
  • Mojos
    8 min walk

About this property

Riviera Mackay

  • Upscale aparthotel located in City Centre
  • Riviera Mackay provides amenities like a rooftop terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Self parking (surcharge), smoke-free premises, and luggage storage
    • An elevator, tour/ticket assistance, and concierge services
    • Barbecue grills
    • Guest reviews give top marks for the first-rate property condition
  • Room features
  • All guestrooms at Riviera Mackay include comforts such as furnished balconies and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
  • More conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Designer toiletries, showers, and hair dryers
    • 42-inch LED TVs with satellite channels and DVD players
    • Wardrobes/closets, separate sitting areas, and separate dining areas

Similar properties

Room
Oaks Mackay Rivermarque Hotel
City Centre
  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
8.4 out of 10, Very good, 587 reviews
The price is CA $179
CA $196 total
includes taxes & fees
Aug 30 - Aug 31
Oaks Mackay Rivermarque Hotel
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (AUD 7 per day)
  • Uncovered extended parking on site (AUD 7 per day)

Family friendly

  • Crib: AUD 10 per stay

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch LED TV with cable/satellite channels
  • DVD player

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Housekeeping available once per stay
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near an outlet shopping mall
  • Near the airport
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 11 floors
  • 28 units
  • Built in 2015
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

The property charges 1.9 percent for credit card payments
The front desk is open Monday to Friday (9:00 AM – 5:00 PM), Saturday to Saturday (9:00 AM – 5:00 PM), and Sunday to Sunday (9:00 AM – 4:00 PM)
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 10 AM-2 PM on public holidays.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 200.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: AUD 7 per day
  • Uncovered extended parking fee: AUD 7 per day
  • Early check-in fee: AUD 50.00 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Riviera Mackay pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Riviera Mackay?

As of Aug 22, 2026, prices found for a 1-night stay for 2 adults at Riviera Mackay on Sept 5, 2026 start from CA $185, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for AUD 7 per day. Extended parking is available for AUD 7 per day.

What time is check-in at Riviera Mackay?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of AUD 50.00 (subject to availability).

What time is check-out at Riviera Mackay?

Check-out is at 10 AM. Late check-out is available for AUD 50.00 (subject to availability).

Where is Riviera Mackay located?

Located in City Centre, this aparthotel is within a 5-minute walk of Bluewater Lagoon and Caneland Central. Artspace Mackay and Jubilee Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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