Title: The Marco Polo Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Marco Polo Relax by the outdoor pool with sun loungers or explore nearby attractions with multilingual staff help and convenient express check-out. ![Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/fce80b29.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Family Room](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/5ebb1f56.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Spa Room](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/fee1cf3f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/85b405f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/54c73bb1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Marco Polo in West Mackay offers a comfortable retreat with an outdoor pool. Guests enjoy WiFi and dry cleaning services for a seamless experience. Previous visitors consistently praise the attentive staff for taking care of their needs. 8.6 Excellent ## Popular amenities - - Pool - Laundry - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=34472&PinnedHotelID=34472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=34472&PinnedHotelID=34472&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=34472&PinnedHotelID=34472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=34472&PinnedHotelID=34472&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=34472&PinnedHotelID=34472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=34472&PinnedHotelID=34472&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=34472&PinnedHotelID=34472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=34472&PinnedHotelID=34472&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/15242af9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard King Room - Sleeps 2 ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/9e001cec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Family Room - Sleeps 4 ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/c2967502.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 3 ![Standard King Room](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/f4d39470.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard King Room 9.2 Wonderful 40 reviews ### Highlights Air conditioning Refrigerator TV Ceiling fan Hair dryer Private bathroom Bathrobes Coffee/tea maker - 215 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Spa Room](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/36fc35d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Spa Room 7.4 Good 3 reviews ### Highlights Air conditioning Refrigerator TV Ceiling fan Hair dryer Private bathroom Bathrobes Coffee/tea maker - 323 sq ft - Sleeps 2 - 1 King Bed ![Standard Twin Room, Multiple Beds](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/33bfb124.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Multiple Beds 8.0 Very good 5 reviews ### Highlights Air conditioning Refrigerator TV Ceiling fan Hair dryer Private bathroom Bathrobes Coffee/tea maker - 258 sq ft - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ![Standard Family Room](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/26443559.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Family Room ### Highlights Air conditioning Refrigerator TV Ceiling fan Hair dryer Private bathroom Bathrobes Coffee/tea maker - 258 sq ft - Sleeps 4 - 1 King Bed and 1 Large Twin Bunk Bed ![Deluxe Family Room](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/b64400e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room 9.6 Exceptional 4 reviews ### Highlights Air conditioning Refrigerator TV Ceiling fan Hair dryer Private bathroom Bathrobes Coffee/tea maker - 474 sq ft - Sleeps 5 - 1 King Bed, 1 Twin Bed and 1 Twin Bunk Bed ![Deluxe Twin Room, Multiple Beds](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/3b32e924.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Multiple Beds 9.6 Exceptional 4 reviews ### Highlights Air conditioning Refrigerator TV Ceiling fan Hair dryer Private bathroom Bathrobes Coffee/tea maker - 258 sq ft - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ![Deluxe King Room](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/0b4711ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room 8.4 Very good 5 reviews ### Highlights Air conditioning Refrigerator TV Ceiling fan Hair dryer Private bathroom Bathrobes Coffee/tea maker - 258 sq ft - Sleeps 2 - 1 King Bed ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/c4233b4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room - Sleeps 5 ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/dfd95710.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 3 ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/761d413b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King - Sleeps 2 ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/40000/34500/34472/8f60eb2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Spa - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMackay-Hotels-Best-Western-Marco-Polo-Mackay.h34472.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMackay-Hotels-Best-Western-Marco-Polo-Mackay.h34472.Hotel-Information) ## About the area Located in West Mackay, a neighborhood in Mackay, The Marco Polo is in the suburbs. Artspace Mackay and Greenmount Homestead are cultural highlights, and travelers looking to shop may want to visit Caneland Central and Mount Pleasant Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Great Barrier Reef Arena or Mackay Basketball Stadium. [Visit our Mackay travel guide](https://www.expedia.ca/Mackay.dx6053153) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-21.14968%2C149.16965&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=76rZfe7aP7PSamOp10N_6N46cNg=) 46 Nebo Road, West Mackay, QLD, 4740 ### What's nearby - Mackay Enertainment and Convention Centre - 20 min walk - 1.7 km - Caneland Central - 2 min drive - 1.9 km - Bluewater Lagoon - 2 min drive - 1.9 km - Mackay Base Hospital - 2 min drive - 1.5 km - Harrup Park - 4 min drive - 2.6 km ### Getting around - Mackay Station - 5 min drive - Mackay, QLD (MKY) - 7 min drive ### Restaurants - ‪Hungry Jack's - ‬2 min drive - ‪Jamaica Blue - ‬3 min drive - ‪Austral Hotel - ‬2 min drive - ‪KFC - ‬3 min walk - ‪The Coffee Club Café - Caneland Central - ‬2 min drive ## About this property ### The Marco Polo Hotel located in West Mackay The Marco Polo provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers - Free self parking - Luggage storage, smoke-free premises, and multilingual staff - Tour/ticket assistance, concierge services, and a front-desk safe - Guest reviews give top marks for the helpful staff Room features All guestrooms at The Marco Polo feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and bathrobes. Extra amenities include: - Bathrooms with tubs or showers and free toiletries - 22-inch TVs with cable channels - Refrigerators, coffee/tea makers, and ceiling fans ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/10000000/9630000/9625500/9625418/310af4a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shakespeare Motel Mackay - Pool - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 370 reviews CA $108 CA $120 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=9625418&PinnedHotelID=9625418&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/10000000/9630000/9628300/9628300/45d6cfa5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mackay Oceanside Central Hotel East Mackay - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 698 reviews CA $122 CA $122 total includes taxes & fees Oct 12 - 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Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 545 reviews CA $98 CA $108 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=8308763&PinnedHotelID=8308763&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/11000000/10430000/10424900/10424813/f96ffb18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pacific Sands Apartments East Mackay - Pool - Kitchen - Parking included - Free WiFi 8.2 Very good 440 reviews CA $145 CA $160 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=10424813&PinnedHotelID=10424813&HadPinnedHotel=true®ionId=-1&adults=2) ![Budget Room](https://images.trvl-media.com/lodging/10000000/9630000/9627600/9627529/ee2b2f49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Country Plaza Motor Inn West Mackay - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 299 reviews CA $101 CA $112 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=9627529&PinnedHotelID=9627529&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/10000000/9100000/9093600/9093592/107b05b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beachside Boutique Motel Mackay East Mackay - Free airport shuttle - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 123 reviews CA $123 CA $138 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=9093592&PinnedHotelID=9093592&HadPinnedHotel=true®ionId=-1&adults=2) ![King Balcony | View from room](https://images.trvl-media.com/lodging/9000000/8350000/8347000/8346923/86f343a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coral Cay Resort West Mackay - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 928 reviews CA $112 CA $124 total includes taxes & fees Oct 25 - Oct 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=8346923&PinnedHotelID=8346923&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast served, local and international cuisine, pool views ](https://images.trvl-media.com/lodging/10000000/9630000/9623700/9623622/35c1a7f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mackay Resort Motel West Mackay - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 965 reviews CA $125 CA $137 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=9623622&PinnedHotelID=9623622&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free covered self parking on site - Wheelchair-accessible parking available ### Things to do - Outdoor pool ### Family friendly - In-room refrigerator - Laundry facilities - Outdoor pool ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (weekly) - Multilingual staff - Tour and ticket assistance ### Outdoors - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Handrails in stairways - Tile flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom ### More - 2 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 22-inch TV with cable channels ### Food and drink - Coffee/tea maker - Refrigerator - Restaurant dining guides ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 10:00 PM Early check-in subject to availability Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions The property charges 3 percent for credit card payments The front desk is open daily from 7:00 AM - 7:00 PM Front desk staffed during limited hours If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are available for AUD 15.0 per stay ### Property payment types ## Important information ### Optional extras - Crib (infant bed) fee: AUD 15.0 per stay - Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. ### We should mention This property does not have elevators Pool access available from 7:00 AM to 7:00 PM Only registered guests are allowed in the guestrooms Parking height restrictions apply ### Property is also known as Best Western Marco Polo Mackay Motel Best Western Marco Polo Motel Best Western Marco Polo The Marco Polo Hotel The Marco Polo West Mackay Best Western Marco Polo Mackay The Marco Polo Hotel West Mackay ## Frequently asked questions ### Does The Marco Polo have a pool? > Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM. ### Is The Marco Polo pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at The Marco Polo? > Self parking is free at this property. ### What time is check-in at The Marco Polo? > Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours. ### What time is check-out at The Marco Polo? > Check-out is at 10:00 AM. ### Where is The Marco Polo located? > Located in West Mackay, this hotel is within 1 mi (2 km) of Jubilee Park, Caneland Central, and Mackay Enertainment and Convention Centre. Mackay Regional Botanic Gardens and Artspace Mackay are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question