Title: Oaks Mackay Carlyle Suites - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=9676104&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Oaks Mackay Carlyle Suites Travelers find an urban sanctuary with an outdoor pool in the business district, plus practical amenities like tour assistance and convenient luggage storage ## Photo gallery for Oaks Mackay Carlyle Suites ![Desk, laptop workspace, iron/ironing board, free WiFi - Oaks Mackay Carlyle Suites (Mackay)](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/4722f3d9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Oaks Mackay Carlyle Suites (Mackay)](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/8998a5d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Oaks Mackay Carlyle Suites (Mackay)](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/fc50e9a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, iron/ironing board, free WiFi - Oaks Mackay Carlyle Suites (Mackay)](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/4ad905b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, iron/ironing board, free WiFi - Oaks Mackay Carlyle Suites (Mackay)](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/7ee4ef3a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Oaks Mackay Carlyle Suites offers a peaceful retreat in the business district. Guests can relax by the outdoor pool or use the dry cleaning and laundry services. The hotel provides luggage storage, and visitors appreciate its convenient location. ## Reviews 8.2 Very good ## Popular amenities - Pool - Free WiFi - Air conditioning - Laundry - Room service ## Room options ### Check availability for these dates Tonight [Dec. 19 - Dec. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=9676104&PinnedHotelID=9676104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=9676104&PinnedHotelID=9676104&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 20 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=9676104&PinnedHotelID=9676104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=9676104&PinnedHotelID=9676104&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=9676104&PinnedHotelID=9676104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=9676104&PinnedHotelID=9676104&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=9676104&PinnedHotelID=9676104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=9676104&PinnedHotelID=9676104&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 20 of 20 rooms ### View all photos for Apartment, 1 Bedroom ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/e07e2dcb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom 10.0 Exceptional 2 reviews ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Heating Kitchen Refrigerator Dishwasher - 657 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Hotel Room ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/91050acf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hotel Room ### Highlights Balcony Air conditioning Heating Refrigerator LED TV Clothes dryer Private bathroom Hair dryer - 355 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Apartment, 2 Bedrooms ![Fridge, microwave, electric kettle](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/ab1a5fe8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms 10.0 Exceptional 3 reviews ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Heating Kitchen Refrigerator Dishwasher - 753 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds OR 4 Twin Beds ### View all photos for 3 Bedroom Dual Key Apartment ![Fridge, microwave, electric kettle](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/ab1a5fe8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Dual Key Apartment ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Heating Kitchen Refrigerator Dishwasher - 1109 sq ft - 3 bedrooms - Sleeps 6 - 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Twin Beds ### View all photos for 2 Bedroom Dual Key Apartment ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/e07e2dcb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Dual Key Apartment 8.0 Very good 1 review ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Heating Kitchen Refrigerator Dishwasher - 1001 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 Queen Bed ### View all photos for Hotel Room (No Housekeeping) ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/91050acf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hotel Room (No Housekeeping) ### Highlights Balcony Air conditioning Heating Refrigerator LED TV Clothes dryer Private bathroom Hair dryer - 355 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Apartment, 2 Bedrooms (No Housekeeping Service) ![Fridge, microwave, electric kettle](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/ab1a5fe8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms (No Housekeeping Service) ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Heating Kitchen Refrigerator Dishwasher - 753 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds OR 4 Twin Beds ### View all photos for 1 Bedroom Apartment (No Housekeeping) ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/e07e2dcb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Apartment (No Housekeeping) 8.0 Very good 4 reviews ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Heating Kitchen Refrigerator Dishwasher - 657 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for 3 Bedroom Dual Key Apartment (No Housekeeping) ![Fridge, microwave, electric kettle](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/ab1a5fe8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Dual Key Apartment (No Housekeeping) ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Heating Kitchen Refrigerator Dishwasher - 1109 sq ft - 3 bedrooms - Sleeps 6 - 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Twin Beds ### View all photos for 1 Bedroom Apartment ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/ffb880be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Apartment - Sleeps 2 ### 2 Bedroom Dual Key Apartment (No Housekeeping) ### Highlights Balcony Air conditioning Heating Kitchen Refrigerator Dishwasher LED TV Clothes dryer - 2 bedrooms - Sleeps 6 - 2 Queen Beds OR 1 Queen Bed and 1 King Bed ### One-Bedroom Apartment-No Housekeeping - Sleeps 2 ### Hotel Room-No Housekeeping - Sleeps 2 ### Two-Bedroom Apartment-No Housekeeping - Sleeps 4 ### Two-Bedroom Dual Key Apartment-No Housekeeping - Sleeps 4 ### Apartment, 2 Bedrooms (No Housekeeping Service) - Sleeps 4 ### View all photos for Hotel Room ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/120d8e76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hotel Room - Sleeps 2 ### View all photos for 2 Bedroom Apartment ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/12ae68f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Apartment - Sleeps 4 ### View all photos for 2 Bedroom Dual Key Apartment ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/13692be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Dual Key Apartment - Sleeps 4 ### View all photos for 3 Bedroom Dual Key Apartment ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9680000/9676200/9676104/46328381.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Dual Key Apartment - Sleeps 6 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMackay-Hotels-Oaks-Mackay-Carlyle-Suites.h9676104.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMackay-Hotels-Oaks-Mackay-Carlyle-Suites.h9676104.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-21.14605%2C149.18938&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=J4UiM65OKRnxnZp7eAWPeNDHqrE=) 23 Alfred Street, Mackay, QLD, 4740 #### What's nearby - Mackay Enertainment and Convention Centre \- 17 min walk \- 1.4 km - Jubilee Park \- 17 min walk \- 1.4 km - Caneland Central \- 20 min walk \- 1.7 km - Bluewater Lagoon \- 20 min walk \- 1.7 km - Harrup Park \- 20 min walk \- 1.7 km #### Getting around - Mackay Station - 7 min drive - Mackay, QLD (MKY) - 8 min drive #### Restaurants - ‪McDonald's - ‬7 min walk - ‪Zambrero - ‬9 min walk - ‪Metropolitan Hotel - ‬3 min walk - ‪The Palace - ‬10 min walk - ‪Jamaica Blue - ‬10 min walk ## About this property ### Oaks Mackay Carlyle Suites Upscale hotel located in City Centre Oaks Mackay Carlyle Suites provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool - An elevator, smoke-free premises, and a front-desk safe - Tour/ticket assistance and luggage storage Room features All guestrooms at Oaks Mackay Carlyle Suites boast thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi. Other amenities include: - Free tea bags/instant coffee and electric kettles - Showers, hair dryers, and shampoo - LED TVs with cable channels and DVD players - Wardrobes/closets, balconies, and refrigerators ## Similar properties ![City view](https://images.trvl-media.com/lodging/2000000/1540000/1533600/1533526/fcef6683.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rydges Mackay Suites City Centre - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 1,000 reviews CA $173 CA $190 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=1533526&PinnedHotelID=1533526&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8160000/8156400/8156396/8b702a1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oaks Mackay Rivermarque Hotel City Centre - Pool - Hot tub - Free WiFi - Restaurant 8.2 Very good 558 reviews CA $166 CA $182 total includes taxes & fees Dec 21 - 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Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=8739383&PinnedHotelID=8739383&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast served, local and international cuisine, pool views ](https://images.trvl-media.com/lodging/10000000/9630000/9623700/9623622/35c1a7f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mackay Resort Motel West Mackay - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 981 reviews CA $117 CA $131 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=9623622&PinnedHotelID=9623622&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Things to do - Outdoor pool ### Family friendly - DVD player - In-room microwave - In-room refrigerator - Outdoor pool ### Conveniences - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-width doorways ### More - 1 building - 6 floors - Built in 2015 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Shampoo - Shower - Towels provided ### Entertainment - DVD player - LED TV with cable channels ### Food and drink - Electric kettle - Limited room service - Microwave - Refrigerator - Tea bags/instant coffee ### More - Air conditioning - Desk - Dryer - Heating - Iron/ironing board - Laptop workspace - Laundry detergent - Phone ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The property charges 1.5 percent for credit card payments The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 6:00 PM) Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are available for AUD 20.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: AUD 1 per stay We have included all charges provided to us by the property. ### Optional extras - Crib (infant bed) fee: AUD 20.0 per night - Credit card charges are subject to a surcharge of 1.5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Oaks Carlyle Aparthotel Mackay Oaks Carlyle Aparthotel Oaks Carlyle Mackay Oaks Carlyle Oaks Carlyle Oaks Carlyle Mackay Oaks Mackay Carlyle Suites Hotel ## Frequently asked questions ### Does Oaks Mackay Carlyle Suites have a pool? ### How much does it cost to stay at Oaks Mackay Carlyle Suites? ### Is Oaks Mackay Carlyle Suites pet-friendly? ### What time is check-in at Oaks Mackay Carlyle Suites? ### What time is check-out at Oaks Mackay Carlyle Suites? ### Where is Oaks Mackay Carlyle Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Oaks Mackay Carlyle Suites Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Location ### 9.0 Staff & service ### 8.0 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 144 8 - Good 142 6 - Okay 40 4 - Poor 18 2 - Terrible 13 ## Reviews ### 10/10 Excellent #### Mercy Mar 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Newly renovated, very clean apartments, very friendly and helpful staff. We will definitely stay here again. ##### Mercy Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Susan Feb 8, 2025 Liked: Cleanliness, staff & service, amenities Really friendly reception, made process quick and easy ##### Susan Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Susanne Jan 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay with the family. Unit was spacious. Kitchen could do with a few more cooking utensils. ##### Susanne Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Tim Aug 21, 2023 Liked: Amenities Friendly helpful staff at reception who went above and beyond to cater for my needs ##### Tim Stayed 2 nights in Aug 2023 ### 8/10 Good #### Emma Jul 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helped me with an early check in ##### Emma Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Lauren May 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Booked online & came to the property to find they had no rooms & weren’t sure how the booking went through but were able to work it out & give me a beautiful 2 bedroom unit it was huge & beautiful!! ##### Lauren Stayed 1 night in May 2024 ### 8/10 Good #### Anthony Jul 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place, good value for money. Overall good value for money, convenient location. Had a small issue with the TV not working, but no big deal as it was a late night stay anyway so I didn't bother contacting anyone about it. Would stay here again for the convenience on my next visit. ##### Anthony Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Cassandra Jan 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property has everything you need for a short or extended stay! Its modern and up to date! Beds confortable! We did have issues with wifi and rooms not quite soundproof (apologies to the floor we were on my son was exceptionally loud and obnoxious. ) loved sitting on the balcony and watching the bats ##### Cassandra Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Tim Aug 21, 2023 Liked: Amenities This was actually an extension to an original booking which I didn’t end up using. The reception staff were amazing with how they helped me at this time ##### Tim Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Paul Feb 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really liked the interior and design of the 1 bedroom apartment we stayed in. My wife and I were pleasantly surprised that the apartment absolutely corresponded to the photographs presented on the hotel website. (It often happens that everything looks beautiful in the photo, but not in reality). All furniture is in excellent condition, clean, cozy, comfortable. Another nice addition is that the hotel is located near the Queen's Park, that is convenient for morning walks or exercise. ##### Paul Stayed 1 night in Feb 2024 ### 8/10 Good #### Garry Feb 27, 2024 Liked: Staff & service, amenities The apartment was fine it was clean and had everything we needed. The only downside was the screen door to the balcony wouldn’t open properly, the tiles on the balcony floor were all lifting up and could be a trip hazard. The balcony also needed a good pressure clean. ##### Garry Stayed 3 nights in Feb 2024 ### 8/10 Good #### Tony Nov 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Booking and check-in were straight forward, easy and professional. Room: clean with exception of crockery (dishes) and glasses, which we had to wash. This may be a consequence of only a single sachet of dishwashing liquid and a single dishwasher capsule being provided for multi-day stays. Maybe the hotel would consider providing sufficient washing liguid/capsules for length of stay. Overall, the apartment was very clean, well appointed and quiet. We would recommend this property, and will stay again. Check Out: straight forward with no delays. ##### Tony Stayed 3 nights in Nov 2023 ### 8/10 Good #### Kathy Sep 22, 2023 Liked: Cleanliness, property conditions & facilities It suited our stay ##### Kathy Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Verified traveller Dec 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Helpful friendly reception staff Receptionist Sandra was extra helpful. ##### Verified traveller Stayed 1 night in Dec 2024 ### 8/10 Good #### MARK Nov 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### MARK Stayed 1 night in Oct 2024 ### 8/10 Good #### Wendy Jul 16, 2023 Liked: Cleanliness, staff & service Good clean accommodation. Noisy Isolated ##### Wendy Stayed 2 nights in Jul 2023 ### 8/10 Good #### Michelle Nov 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Unit had everything we needed for our stay ##### Michelle Stayed 2 nights in Nov 2023 ### 8/10 Good #### Shannon Sep 27, 2022 Liked: Staff & service, room comfort #### Great place to stay for Rumble Skate event Great Place to stay, awesome pool and comfortable rooms and off street parking. Close to coles and other food options. A short drive to Mackay skatepark, shopping centre and lagoon. We will be back! ##### Shannon Stayed 5 nights in Sep 2022 ### 8/10 Good #### Tania Jul 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel and clean rooms. The pub across was road had bands playing on the Friday and Saturday night, until 11pm or so and could be heard quite loud in our room which was at the front of the front of the property. ##### Tania Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Mitchell Dec 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Accommodation in Mackay can get quite pricey, but the Carlyle has all the same facilities - pool, great rooms etc - for a lot less than I am used to paying. Won't be staying anywhere else moving forward - glad I found this little gem! ##### Mitchell ### 10/10 Excellent #### Graham Sep 24, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Family stopover in Mackay. Self contained unit. Close to all ammenities. ![](https://a.travel-assets.com/ugc/hotel-reviews/F7B6A6AFF572EDE9A6534B3DB2BEDDEB2635EF031664006111502.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Graham Stayed 5 nights in Sep 2022 ### 2/10 Terrible #### Kerri Aug 18, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities We stayed in a 2 bedroom apartment. The main bedroom had 2 windows. One big set with an extensive amount of bird poo on the outside- it was disgusting. The other window had no curtains or blind on it and let the outside lights in all night, and the sun at 5am, and it rattled in the wind. The other bedroom had a bed that was uneven. I will be asking Expedia for a partial refund as we could not use the 2nd bedroom which I paid good money for. ##### Kerri Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Nick Nov 25, 2023 Liked: Cleanliness The position was not good. Bit of a walk to go anywhere ##### Nick Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Dodie Sep 18, 2024 The overall interior was very unwelcoming - dark and dingey. ##### Dodie Stayed 1 night in Sep 2024 ### 6/10 Okay #### Daniel Dec 1, 2023 Noisy at night due to being near pub . 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