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Reviews of Montempô Lyon Part Dieu

Montempô Lyon Part Dieu
30 Avenue Georges Pompidou, Lyon

Reviews

8.0

Very good

Rating 10 - Excellent. 240 out of 858 reviews" "
Rating 8 - Good. 396 out of 858 reviews" "
Rating 6 - Okay. 161 out of 858 reviews" "
Rating 4 - Poor. 46 out of 858 reviews" "
Rating 2 - Terrible. 15 out of 858 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Stayed 1 night in Apr 2024

6/10 Okay

Lucinda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very spacious room for the price but very clinical! Convenient to the station.
Stayed 1 night in Jan 2024
Response from RECEPTION on Feb 8, 2024
Dear Guest, Our entire team would like to thank you for taking the time to complete our questionnaire, and for your very positive review of our welcome and services. We are delighted that you enjoyed your stay and hope to see you again on your next visit to Lyon. Yours sincerely The Montempô Lyon Part-Dieu team

10/10 Excellent

Peter

Stayed 1 night in Sep 2023
Response from reception on Nov 25, 2023
Dear Guest, Our entire team would like to thank you for taking the time to complete our questionnaire, and for your very positive review of our welcome and services. We are delighted that you enjoyed your stay and hope to see you again on your next visit to Lyon. Yours sincerely The Montempô Lyon Part-Dieu team

8/10 Good

Cuong

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from The Montempô Lyon Part-Dieu team on Oct 1, 2023
Dear Guest,Our entire team would like to thank you for taking the time to complete our questionnaire, and for your very positive review of our welcome and services. We are delighted that you enjoyed your stay and hope to see you again on your next visit to Lyon.Yours sincerelyThe Montempô Lyon Part-Dieu team

8/10 Good

Oswald

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Very close to the train station - 5 minutes walking. A bit far from the transit - 15 minutes.i
Stayed 2 nights in Sep 2023
Response from Reception on Sep 25, 2023
Dear guest,Thank you for having taken the time to answer our questionnaire, thank you for your good grade and thank you for your positive comments. We hope to have the pleasure of welcoming you back on your next trip in town.Kind regards,The Montempo Team

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
I liked my stay there. At least there was a little air conditioning!
Stayed 1 night in Sep 2023
Response from Reception on Sep 19, 2023
Dear guest,Thank you for having taken the time to answer our questionnaire and thank you very much for your good grade. We are glad to see that you enjoyed your stay with us and we hope to have the pleasure of welcoming you back on your next rip in town.Kind regards,The Montempo Team

8/10 Good

Hyunseop

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Close to Gare Part-Dieu, clean room, quiet neighborhood, full-kitchen and AC
Stayed 1 night in Sep 2023
Response from Reception on Sep 11, 2023
Dear guest,Thank you for having taken the time to answer our questionnaire and thank you for your positive comments as well as your grade. We hope to have the pleasure of welcoming you back for your next trip in town.Kind regards,The Montempo team

8/10 Good

Tony

Liked: Property conditions & facilities
Very convenient to train station .
Stayed 2 nights in Sep 2023
Response from Reception on Sep 11, 2023
Dear guest,Thank you for having taken the time to answer our questionnaire and thank you for your positive comment as well as your grade. We hope to have the pleasure of welcoming you back for your next trip in town.Kind regards,The Montempo team

8/10 Good

John

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 8 nights and were very comfortable. The only negative was the design of the shower was not good and the water did not drain away quickly
Stayed 8 nights in Jul 2023
Response from The Lobby on Jul 20, 2023
Dear customer,Thank you for taking the time to complete the questionnaire and for your comment. Your opinions are very important to us, as they enable us to progress in our constant concern to offer the best service to our customers. We have taken note of your comment about the shower in your room. We look forward to welcoming you again during your next stay in Lyon.Yours sincerelyThe Lobby

10/10 Excellent

Julie

Stayed 1 night in Jun 2023
Response from Reception on Jun 27, 2023
Chère cliente,Toute notre équipe vous remercie d’avoir pris le temps de répondre à notre questionnaire, ainsi que pour votre avis très positif sur notre accueil et nos prestations. Nous sommes ravis que vous ayez apprécié votre séjour et nous espérons vous revoir lors d’un prochain séjour à Lyon.Cordialement,L’équipe Montempô Lyon Part-Dieu

6/10 Okay

Nick

Travelled with family
Disliked: Amenities
Great location a few minutes walk from train station and tramline. Bathroom and kitchen had a really musty smell that remained throughout our stay that was unpleasant. Room facilities are very basic
Stayed 2 nights in Jun 2023
Response from Réception on Jun 17, 2023
Cher client,Toute notre équipe vous remercie d’avoir pris le temps de répondre à notre questionnaire, ainsi que pour votre avis très positif sur notre accueil et nos prestations. Nous sommes ravis que vous ayez apprécié votre séjour et nous espérons vous revoir lors d’un prochain séjour à Lyon.Cordialement,L’équipe Montempô Lyon Part-Dieu

10/10 Excellent

Victoria

Stayed 1 night in Jun 2023
Response from Réception on Jun 17, 2023
Cher client,Toute notre équipe vous remercie d’avoir pris le temps de répondre à notre questionnaire, ainsi que pour votre avis très positif sur notre accueil et nos prestations. Nous sommes ravis que vous ayez apprécié votre séjour et nous espérons vous revoir lors d’un prochain séjour à Lyon.Cordialement,L’équipe Montempô Lyon Part-Dieu

6/10 Okay

Peggy

Stayed 2 nights in Jun 2023
Response from Reception on Jun 12, 2023
Dear guest,We are sorry to see that your stay with us did not go as well as you expected. It would have been nice to have some comments from you to see what went wrong and what we could have done better.We hope to have the pleasure of welcoming you back on your next trip in town.Best regards,The front desk

8/10 Good

Narudh

Stayed 3 nights in Mar 2023
Response from reception on Apr 7, 2023
Dear Customer,We would like to thank you for taking the time to share your experience online. It is only by hearing about our guests' experiences that we can improve our service and achieve excellence. We are happy to hear that our service, rooms, and facilities have met your expectations. We look forward to welcoming you back soon. Kindest Regards,Montempô Lyon Part-Dieu Team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Disgusting
What hotel thinks it's acceptable for its guests to smell feces all night? This one! My room smelled like poop. Literally like poop. The smell hit me as soon as I opened the door. I opened the window to try to air out the room, but the smell never subsided. The property itself is quite dilapated. I've never stayed in such a disgusting place. I couldn't wait to leave. I honestly felt tricked. I don't even know what kind of person would want to stay here. Whoever runs this place doesn't belong in the hospitality industry.
Stayed 2 nights in Feb 2023
Response from Reception on Feb 13, 2023
Cher/ère client/cliente, Nous vous remercions d’avoir pris le temps de répondre au questionnaire ainsi que pour votre commentaire. En effet vos avis sont très importants pour nous, car ils nous permettent de progresser dans notre souci constant de proposer le meilleur service à notre clientèle Merci de nous avoir fait part de vos doléances. Nous sommes désolés que votre séjour ne se soit pas déroulé comme prévu. Nous prenons en compte vos remarques afin de continuer à améliorer nos services et espérons néanmoins avoir le plaisir de vous accueillir à nouveau lors d'un prochain séjour à Lyon et ce dans des meilleures conditions. Cordialement, La Réception

10/10 Excellent

Andree

Liked: Cleanliness, room comfort
Comfortable and convenient hotel
Rooms and facilities were great. Nice people at the reception The only suggestion that i would make would be to have a machine to buy laundry soap where the washing machine and dryer are. Otherwise really enjoyed my stay and returned after my week in a rural are
Stayed 3 nights in Jan 2023
Response from Reception on Jan 15, 2023
Dear guest,The satisfaction of our customers is our priority and we are happy to see that your stay with us has lived up to your expectations. We hope to have the pleasure of welcoming you again during a future stay in Lyon.Best regards,The Montempô Lyon Part-Dieu team

2/10 Terrible

Rika

Stayed 1 night in Nov 2022
Response from Reception on Dec 3, 2022
Dear Guest, We thank you for taking the time to answer the questionnaire. We take good note of your comment concerning your stay which did not go as you expected. We would like to inform you that our reception is open 24 hours a day and our receptionists are always ready to assist you with any problem you may have. If we had been aware of your problem we could have helped you by intervening to solve the problem or by offering you another apartment. We apologize for the inconvenience. We hope to have the pleasure of welcoming you again, under better conditions, during your next stay in Lyon. Sincerely

10/10 Excellent

Chantal

Travelled with family
Liked: Cleanliness, room comfort
Convenient to go to the airport
Well located near the street car going to the airport. Had an apartment with 2 rooms and kitchen. Lots of space, quiet area, near the train stn.
Stayed 2 nights in Oct 2022
Response from la réception on Nov 1, 2022
Chère cliente,Toute notre équipe vous remercie d’avoir pris le temps de répondre à notre questionnaire, ainsi que pour votre avis très positif sur notre accueil et nos prestations. Nous sommes ravis que vous ayez apprécié votre séjour et nous espérons vous revoir lors d’un prochain séjour à Lyon.Cordialement,L’équipe Montempô Lyon Part-Dieu

8/10 Good

r . i

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022
Response from reception on Sep 26, 2022
Cher client,Toute notre équipe vous remercie d’avoir pris le temps de répondre à notre questionnaire, ainsi que pour votre avis très positif sur notre accueil et nos prestations. Nous sommes ravis que vous ayez apprécié votre séjour et nous espérons vous revoir lors d’un prochain séjour à Lyon.Cordialement,L’équipe Montempô Lyon Part-Dieu

10/10 Excellent

Frederic

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022
Response from La Réception on Jul 11, 2022
Bonjour Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour chez nous. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. L’équipe Montempô Lyon Part-Dieu

10/10 Excellent

Bevan

Stayed 1 night in May 2022

4/10 Poor

Emanuele

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Jan 2022
Response from Réception on Jan 10, 2022
Chère Cliente, Vous nous voyez désolés que votre séjour ne se soit pas déroulé selon vos attentes. Merci de nous avoir fait part de vos doléances. Vos remarques sont importantes, elles nous permettent de progresser dans notre souci constant de proposer le meilleur service à notre clientèle. Nous nous excusons et espérons néanmoins avoir le plaisir néanmoins de vous accueillir à nouveau lors d'un prochain séjour à Lyon et ce dans des meilleures conditions. Cordialement, La Réception

8/10 Good

Reda

Business traveller
Reasonable place
Looking over the school is very loud all day. They should provide plastic pages for the garbage . It is a good location close to the train station stores and transportation.
Stayed 7 nights in Oct 2021
Response from Réception on Oct 15, 2021
Dear Guest, We thank you for answering the survey. Your comments are important as they help us in our constant goal to provide our guests the best service. We are looking forward to welcoming you again on a next stay in lyon. Best regards, The Reception

10/10 Excellent

Jayne

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Location ideal. Staff wonderful. Quiet and good buffet breakfast, not elaborate but totally good.
Stayed 3 nights in Sep 2021
Response from Réception on Oct 1, 2021
Dear guest, thank you for your comments. We are very pleased that you enjoyed your stay with us. We hope to welcome you again soon. Best regards, the reception

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, room comfort
Very friendly and helpful staff Clean and functional rooms Good location
Stayed 2 nights in Aug 2021
Response from La Réception on Aug 19, 2021
Bonsoir, Nous vous remercions pour votre gentil commentaire. Nous espérons vous revoir parmi nous. Cordialement, La Réception

8/10 Good

Kamala

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020
Response from Réception on Oct 12, 2020
Bonjour, Toute notre équipe vous remercie pour vos remarques positives sur notre accueil. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour à Lyon. Cordialement, La Réception

10/10 Excellent

AndrewR, Stoke-on-Trent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a surprise. We had a nice room, two double beds with a kitchenette.
Stayed 1 night in Sep 2020
Response from La Réception on Sep 8, 2020
Dear guest, thank you for your comment. We are very pleased that you enjoyed your stay with us. We hope to welcome you again soon. Best regards, the lobby

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient Stay
Stayed at Montempo just to be close by Part Dieu for a train connection the following day. We had a really good stay and I'd recommend it for anyone else wanting close access to the train station and connections into Lyon on the Metro.
Stayed 1 night in Oct 2019
Response from Front desk on Feb 3, 2020
Dear guest, Thank you very much for your comments. We are glad that you enjoyed your stay and we hope to see you again soon. Kind regards, The front desk

8/10 Good

Xiaoheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from reception on Oct 12, 2019
Dear guest, thank you for your comment. We are very pleased that you enjoyed your stay with us. We hope to welcome you again soon. Best regards, the reception

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic accommodation.kitxhenette has few utensils but as far as a hotel room, it has everything you need. Good sized room, a/c works well. Internet not as private as onw would want but signal strong.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Location is slightly inconvenient but walkable from the train station.
Stayed 1 night in Sep 2019
Response from the reception on Sep 19, 2019
Thank you for your comment. We hope you have a nice stay with us. Best regards, The reception

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Convenient location near the railway and shopping centre. Our unit was fine for 2 people. All of the fixtures in the bathroom and kitchen worked well. The kitchen was sparsely equipped - no salt or cooking oil in the cupboard, the utensils were cheap ikea pieces. Still, it was a good value. The only real negative was it smelled of stale cigarette smoke.
Stayed 8 nights in Jul 2019

8/10 Good

Chaim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location for travelers quiet good value.
Good sized room, bathroom a bit small, enough basic equipment for a few days stay, cleanliness of a good standard. No overhead lighting in the main area so a bit dark in the evening. I found the internet rather annoying having to reconnect every time I’d closed my iPad cover even if only for a few minutes. Near the train station so convenient for traveling.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge beds. Well-equipped kitchen. Situated in a quiet area.
Stayed 4 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Mimi, Oakville, ON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good, very convenient and safe. Would go again.
Stayed 2 nights in May 2017

4/10 Poor

Miriam

Basically a youth hotel. Once we got in, after problems with their system of entry, it was actually fine, basic but clean. Parking impossible with anything larger than the smallest sedan. Thankfully we found a spot on the street to park.
Stayed 1 night in Sep 2018

6/10 Okay

Philip

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
One night stay
Tired hotel, needs updating. Check in staff not very pleasant
Stayed 1 night in Nov 2018

8/10 Good

Ivor

Liked: Cleanliness, staff & service, room comfort
Good value for money
No frills but all you need. Bed was a bit fragile and low, some of the furnishings showing their age. But microwave and fridge worked well, good shower and everything you need at a good price. Wifi too feeble to use for anything useful though.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well appointed mini-suite work small kitchenette, close to train station and affordable
Stayed 2 nights in Sep 2018
Response from Miriam on Oct 7, 2018
We would like to thank you for your review and we hope that you enjoyed your stay here! Best regards, The Reception

8/10 Good

Terry, Perth Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fairly basic comfortable and clean apartment near the main station. A bit out of the city centre but about a 20- 30 minute pleasant walk .
Stayed 2 nights in Sep 2018
Response from Miriam on Oct 7, 2018
Thank you very much for your review, We hope that you had a pleasant stay with us ! Best regards, The Reception

6/10 Okay

Barbara

Near train station, was ok
It was ok. Likely a converted studio apt, so it was spacious and had little kitchen. The place overall seemed a bit run down, and the area did not have much to do nearby. Location to train station was great, which was my main reason for going here, but felt like was a bit expensive for what I was looking for.
Stayed 1 night in Sep 2018

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
Was pleasantly surprised at the excellent room and service for the price. Also the receptionist helped us make a reservation, which was very helpful. Would definitely stay again.
Stayed 1 night in Aug 2018

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all not to bad.
Good location. Staff OK. Bit disappointed no kettle or complimentary tea/coffee. Only one curtain in the main window.
Stayed 3 nights in Aug 2018

8/10 Good

Sebastien

Liked: Cleanliness, staff & service
Good value for money in a nice location
Check-in was friendly and efficient. These serviced apartments are like new, very clean and functional despite few issues: no decently sized coffee cups, no boiler, minimum crockery, window curtains are way too narrow, making it impossible to avoid getting strong street light in at night. Noise insulation could be better on road side. SHower area is too small. However I would still and definitely recommend this place.
Stayed 1 night in Jun 2018
Response from L'équipe Temporim/Montempo Lyon Part Dieu on Jul 20, 2018
Hello Sebastien ! Thank you for your nice comment ! We are glad you enjoyed your stay with us, and hope to see you soon ! Please, be sure that we keep in mind the few issues you talking about to improve it. Best regards. Elodie Reception

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Small studio, good value for money
Stayed 1 night in Jun 2018
Response from L'équipe Temporim/Montempo Lyon Part Dieu on Jul 20, 2018
Hi there ! Thank you for your feedback ! Hope to see you soon. Best regards

10/10 Excellent

Blue, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room for family
We are from family of 4 and we really enjoy the room. Walking distance from the TGV station ard 5-6 minutes. Staff is friendly and helpful!. Room is clean and we sleep very well. HIghly recommend.
Stayed 2 nights in May 2018
Response from L'équipe Temporim/Montempo Lyon Part Dieu on Jul 20, 2018
Hello Blue ! Thank you so much for your comment ! We are glad you enjoyed your stay with us ! We hope to see you soon. Best regards. Elodie Reception

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from L'équipe Temporim/Montempo Lyon Part Dieu on Dec 11, 2018
Bonjour Gerry, Merci pour cette superbe note ! A bientôt.

8/10 Good

Milania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
No problems - good enough for overnight and longer stay. No room key - just code, small kitchenette at my room (don't know about others). Extremely fast and convenient check-in/out procedures.
Stayed 1 night in Mar 2018