Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews of Sonesta Select Los Angeles Torrance South Bay

3 out of 5
Sonesta Select Los Angeles Torrance South Bay
1925 W 190th Street, Torrance, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 1012 out of 1840 reviews" "
Rating 8 - Good. 481 out of 1840 reviews" "
Rating 6 - Okay. 170 out of 1840 reviews" "
Rating 4 - Poor. 102 out of 1840 reviews" "
Rating 2 - Terrible. 75 out of 1840 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in May 2024

10/10 Excellent

HENRY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and friendly staff.
Stayed 1 night in May 2024
Response from Customer Service on May 22, 2024
Henry, thank you for your kind words! The team at Sonesta Select Los Angeles Torrance South Bay is delighted to hear you had a pleasant experience. We're looking forward to welcoming you back.

10/10 Excellent

RAMON, Rancho Palos Verdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money.
Stayed 1 night in May 2024
Response from Customer Service on May 21, 2024
Ramon, thank you for your feedback! The team at Sonesta Select Los Angeles Torrance South Bay is delighted you found value in your stay. We're looking forward to welcoming you back soon!

6/10 Okay

mayumi

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Customer Service on May 22, 2024
Mayumi, thank you for taking the time to leave a rating. We truly wish that your overall experience during your stay with us has been better. Rest assured, we have taken note of your rating and will utilize it to enhance our services moving forward.

2/10 Terrible

Paola

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We first got there and had our original room got the key to the room, we in our room there is this dirty smell look at the sink clogged smelling super bad then we look up and there is a huge cockroach on the wall, the room smelled really bad since the sink was clogged and the room did not look the cleanest to us, but we were expecting more for the price we paid.
Stayed 2 nights in May 2024
Response from Customer Service on May 20, 2024
Paola,Thank you for sharing your experience. The cleanliness and comfort of our rooms are important to us. While we're sorry to hear about the issues you encountered, we appreciate your feedback. We're continuously striving to improve and will take your comments into consideration.

6/10 Okay

Diane

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on May 21, 2024
Diane, thank you for taking the time to leave a rating. Your feedback helps us continue to improve. If you have any specific comments or suggestions, we would love to hear them. We hope to have the opportunity to serve you better in the future.

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on May 20, 2024
Valarie, thank you for the fantastic rating! The team at Sonesta Select Los Angeles Torrance South Bay is delighted to know you had a wonderful experience. We're looking forward to welcoming you back soon!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to I 405 but not noisy from traffic. Fast check in. Could use microwave.
Stayed 3 nights in May 2024
Response from Customer Service on May 19, 2024
Richard, thank you for sharing your feedback. The Sonesta Select Los Angeles Torrance South Bay team is glad to hear you appreciated the convenient location and speedy check-in. Your suggestion regarding the microwave has been noted. We look forward to welcoming you back soon!

2/10 Terrible

Bogumil

Disliked: Cleanliness, staff & service, property conditions & facilities
I have slept in this hotel many times, but now I was shocked! Room 427 and 227. Be careful, there are mice behind the fridge!!! the gentleman at the concierge said: I'm sorry about that and I'll give you another room. This is a 1950s American style reaction. it was a golden age. We live in different times now. Wrong age. Bad training. I will never go there again. Sorry
Stayed 1 night in May 2024
Response from Customer Service on May 16, 2024
Bogumil, thank you for your feedback. It's concerning to hear about your recent experience. The well-being and satisfaction of our guests are top priorities. Your observations regarding room conditions and service will be closely reviewed. Safe travels.

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property, very convenient to where i need too much go
Stayed 4 nights in May 2024
Response from Customer Service on May 14, 2024
Wanda, thank you for sharing your delightful experience at Sonesta Select Los Angeles Torrance South Bay. We're honored that our location met your needs perfectly. We hope to see you again on your next visit to the area.

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean rooms, quiet, safe location.
Stayed 1 night in May 2024
Response from Customer Service on May 13, 2024
Rafael, it's wonderful to learn about your positive experience at Sonesta Select Los Angeles Torrance South Bay. We're thrilled you appreciated our devoted team members, pristine accommodations, and serene, secure surroundings. Thank you for your positive feedback and we are anticipating your next visit with us.

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
First time staying with this chain. A hidden gem. Best night sleep. The mattress was wonderful. The court yard was beautiful.
Stayed 2 nights in May 2024
Response from Customer Service on May 13, 2024
Janice, we're thrilled to learn that your first stay at Sonesta Select Los Angeles Torrance South Bay was more than satisfactory. It's great to hear that our comfortable mattresses contributed to your restful sleep, and that our attractively maintained courtyard added to the ambiance. We appreciate your kind words and hope to welcome you back soon for another exceptional experience.

8/10 Good

Ruth, North Fort Myers

Travelled with partner
Liked: Cleanliness, staff & service
Out dated hotel. Bed was comfortable. Room definitely needs updating.
Stayed 2 nights in May 2024
Response from Customer Service on May 12, 2024
Ruth, it's great to hear that you found the bed comfortable during your stay. Your feedback about certain elements needing a refresh is appreciated. We continuously aim to enhance our guests' experiences, so your insights will be considered. We hope to have the opportunity to welcome you back for a more fulfilling experience at the Sonesta Select Los Angeles Torrance South Bay.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Customer Service on May 12, 2024
Michael, thanks for choosing Sonesta Select Los Angeles Torrance South Bay and taking the time to rate your stay. We're glad your experience met your expectations and we hope to welcome you back soon for a trip that will turn a 4-star into a 5-star stay.

10/10 Excellent

Jenee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on May 12, 2024
Thank you for the fantastic rating, Jenee!It's outstanding you had such a wonderful experience at Sonesta Select Los Angeles Torrance South Bay. We care about the satisfaction of our guests. We can't wait to see you again soon!

8/10 Good

Daisy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just didnt like the check in time at 4 pm and there was no free breakfast how it said it would
Stayed 1 night in May 2024
Response from Customer Service on May 11, 2024
Daisy, thank you for offering your valuable insights regarding your stay. We understand your concerns about the check-in timing and the breakfast service. We always strive to accommodate our guests to the best of our abilities. At Sonesta Select Los Angeles Torrance South Bay, we truly appreciate you giving us the opportunity to improve our guest experience. We hope to welcome you back in the near future for an even more satisfying stay.

4/10 Poor

Jessica, Exeter

Travelled with family, Travelled with group
Disliked: Staff & service
Rooms were ok, too overpriced for average hotel.
Stayed 2 nights in May 2024
Response from Customer Service on May 9, 2024
Jessica, we appreciate your feedback and we're sorry to hear your recent stay didn't meet your expectations value-wise. It's always our aim to provide a balance between quality accommodation and competitive pricing. We hope you'll give us another opportunity to serve you better in the future.

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in May 2024
Response from Customer Service on May 9, 2024
Ignacio, it's fantastic you delightfully enjoyed your stay at Sonesta Select Los Angeles Torrance South Bay. Your graced words are greatly appreciated. Our team eagerly awaits your return.

2/10 Terrible

Takashi, New York

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Staff & service
The room cleaning was done only once during our 7 day stay. When we sdked the cleaning, the staff brought an extra bed instead.
Stayed 7 nights in Apr 2024
Response from Customer Service on May 9, 2024
Takashi, we understand how important regular room maintenance is during a prolonged stay. We're sorry to hear about the misunderstanding regarding a request for cleaning and a surplus bed. We will focus on bettering our communication to ensure guest requests are fulfilled accurately. Thank you for your feedback, it aids in our efforts to continually improve.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent!
Stayed 4 nights in May 2024
Response from Customer Service on May 9, 2024
Kathryn, it's wonderful to hear about your positive experience at Sonesta Select Los Angeles Torrance South Bay. We thrive on feedback like this - our team members are definitely a key part of our hotel's charm. We're looking forward to welcoming you back for another excellent stay.

10/10 Excellent

esoteric.

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that there’s a freeway I can take to work.
Stayed 3 nights in Apr 2024
Response from Customer Service on May 9, 2024
Esoteric, it's wonderful to hear that Sonesta Select Los Angeles Torrance South Bay's convenient location proved beneficial, aiding your commute to work. We appreciate your positive feedback and hope to see you again the next time your travels bring you our way.

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Was a nice place, but wouldn’t help me with a early check in, since my plain arrived early, had to sit in the parking lot for a hour and a half
Stayed 1 night in May 2024
Response from Customer Service on May 7, 2024
Jose, thank you for sharing your experience at Sonesta Select Los Angeles Torrance South Bay. It's gratifying to hear that you found it to be a nice place. We understand that the timing of your check-in was not as convenient as you hoped. Our goal is to provide our guests with a comfortable and seamless experience, so it's appreciated when guests share their feedback. We hope to have the chance to accommodate you with a smoother start to your stay in the future.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on May 9, 2024
Michelle, it's wonderful to see your 4-star rating for Sonesta Select Los Angeles Torrance South Bay. We hope your stay was satisfactory and we look forward to welcoming you back for an even better experience. Safe travels.

10/10 Excellent

Aretha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is always an A .
Stayed 1 night in May 2024
Response from Customer Service on May 7, 2024
Aretha, we're thrilled to hear that you consistently received top-notch customer service at Sonesta Select Los Angeles Torrance South Bay. Our team members strive to provide guests with an A+ experience. We're delighted they delivered during your stay, and we look forward to welcoming you back in the future.

10/10 Excellent

Rosetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On brand
Stayed 1 night in May 2024
Response from Customer Service on May 6, 2024
Rosetta, thank you for your succinct comment. Sonesta Select Los Angeles Torrance South Bay values your feedback. It sounds like our hotel met your expectations. We look forward to your next stay and ensuring it's just as pleasing.

10/10 Excellent

marla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2024
Response from Customer Service on May 6, 2024
Marla, it's delightful to read your positive comments about your stay at Sonesta Select Los Angeles Torrance South Bay. We're thrilled we could provide such an enriching and enjoyable experience for you. Welcoming you back for another great stay is something we're eagerly anticipating.

10/10 Excellent

Jessenia

Stayed 1 night in Apr 2024
Response from Customer Service on May 22, 2024
Jessenia, thank you for your five-star rating! The team at Sonesta Select Los Angeles Torrance South Bay is thrilled you had a great stay. We're looking forward to welcoming you back!

2/10 Terrible

George

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Too dirty based on what we paid
Stayed 1 night in Apr 2024
Response from Customer Service on May 2, 2024
George, we regret to hear about your dissatisfaction regarding the cleanliness of your room. We assure you, offering all patrons a spotless environment is one of our top priorities and we work diligently to uphold that standard. We hope you'll consider giving us another opportunity to better serve you in the future.

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on May 3, 2024
Adriana, thank you for choosing to stay at Sonesta Select Los Angeles Torrance South Bay. We are glad you had a wonderful experience with us! It's always a delight to serve guests like you. We look forward to welcoming you back for another seamless stay.

10/10 Excellent

Ibrahim

Stayed 1 night in Apr 2024
Response from Customer Service on May 2, 2024
Ibrahim, it's always a delight to know that guests enjoyed their stay at Sonesta Select Los Angeles Torrance South Bay. We are thrilled that your experience was exceptional. Thank you for sharing your rating. We hope to have the opportunity to welcome you back again in the future!

4/10 Poor

Vincent Nichols

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOTE: if you are a traveller esp around the Asia esp SEA, Middle East, Japan, etc don't expect or have a high hopes that this hotel stars will be as the same as hotels in the USA (in general). Lower your expectation about hotel stars in the US. 4 star hotel in USA might be 2-3 standard in other country. :} Anyway, the room is clean though but smaller and outdated. The carpet in the entire building needs a replacement. ITS OLD and DIRTY Looking. Bring your cleaning/sanitazation stuff. Was expecting a lot from the money you spend. Staff and Services- VERY POOR! DO NOT EXPECT ANYTHING. Book another hotel or place if you want to have a good sleep. This is a bad location since the hotel is closer to the freeway. Bad bad noise from the vehicles.
Stayed 3 nights in Apr 2024
Response from Customer Service on May 1, 2024
Vincent, we take your feedback to heart. It's regrettable to hear that the size and decor of our rooms didn't meet your expectations. Our devotion is to provide comfortable, clean accommodations, and your comment about the carpet is noted for improvements.In terms of service, we apologize if you did not receive the high level of hospitality we usually pride ourselves on. Our team members strive to offer exemplary service, and we're sorry if we fell short during your visit.As for the location noise, we understand it may not suit everyone's preference. We suggest, for your next stay, to request a room that is situated in a quieter part of the hotel.We hope you will consider us once more, as we seek to improve every aspect of our guests' experience.

8/10 Good

IRENE

Stayed 2 nights in Apr 2024
Response from Customer Service on May 19, 2024
IRENE, thank you for sharing your rating. It is wonderful to see that you had a positive experience at Sonesta Select Los Angeles Torrance South Bay. We're delighted you enjoyed your stay and hope to welcome you back soon.

4/10 Poor

Rhonda L

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 24 nights in Mar 2024
Response from Customer Service on May 1, 2024
Rhonda L, it appears there has been some dissatisfaction with your stay. While there are no specific details, we would appreciate your feedback on areas where we could improve. Your experience matters to us and we hope there may be another opportunity to better serve you.

8/10 Good

Baber

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience of staying at Sonesta Select and I strongly recommend for business or leisure stay.
Stayed 6 nights in Apr 2024
Response from Customer Service on Apr 29, 2024
Baber, thank you for this wonderful recommendation! It's great to hear that Sonesta Select Los Angeles Torrance South Bay was able to provide a positive experience for your stay, whether it be for business or leisure. We truly appreciate your support and look forward to welcoming you back for another enjoyable visit.

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant and helpful. Room was clean and even though it was mostly occupied it was still quiet
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 29, 2024
Edward, thank you for sharing your exceptional experience at Sonesta Select Los Angeles Torrance South Bay. It's fantastic to hear our team members were friendly and beneficial, ensuring your room was spotless and tranquil despite the occupancy. We appreciate your feedback and look forward to welcoming you back again soon.

8/10 Good

Joseph

Stayed 1 night in Apr 2024
Response from Customer Service on May 18, 2024
Thank you for taking the time to share your review with us, Joseph!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Sonesta Select Los Angeles Torrance South Bay. Thank you and have a wonderful day!

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 28, 2024
Thanks for the amazing review, Deanna!It's excellent your time at Sonesta Select Los Angeles Torrance South Bay was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you!Thank you again for sharing your feedback!

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where great.
Stayed 7 nights in Apr 2024
Response from Customer Service on Apr 27, 2024
Miguel, it's delightful to hear that you appreciated the room accommodations at the Sonesta Select Los Angeles Torrance South Bay. We strive to offer a pleasant stay and your kind remarks affirm our efforts. We hope to host you again in the future.

10/10 Excellent

Byron

Stayed 1 night in Apr 2024
Response from Customer Service on May 15, 2024
Byron, thank you for your fantastic rating! Our team at Sonesta Select Los Angeles Torrance South Bay is delighted that you had a great experience. We're looking forward to welcoming you back soon.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 4 nights in Mar 2024
Response from Customer Service on Apr 24, 2024
Anthony, we're glad to hear you found comfort during your stay at Sonesta Select Los Angeles Torrance South Bay. Your contentment is our top priority. We hope to serve you again in the future and provide the same level of comfort.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 4 nights in Mar 2024
Response from Customer Service on Apr 24, 2024
Anthony, it's terrific to hear that you appreciated the location of Sonesta Select Los Angeles Torrance South Bay. We strive to offer an ideal setting for all our guests and it's delightful to know we succeeded in your case. We hope to welcome you back soon.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 24, 2024
Anthony, thank you for sharing your feedback. We're elated that the Sonesta Select Los Angeles Torrance South Bay provided a comfortable stay for you. We're looking forward to hosting you in the future.

10/10 Excellent

Theodore

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, beds were comfy, and the price was right. Would definitely stay here again and recommend to others.
Stayed 6 nights in Apr 2024
Response from Customer Service on Apr 23, 2024
Theodore, it's great to hear that you found your room at Sonesta Select Los Angeles Torrance South Bay to be cozy and spotless, and that you found our rates appealing. We appreciate your kind recommendations, and look forward to welcoming you back again.

8/10 Good

Annabelle

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good sized, pet-friendly clean room. However, know that Sonesta charges a non-refundable $100 fee for companion animals who aren’t service animals. This fee is somewhat buried in the fine print.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 22, 2024
Annabelle, we appreciate your feedback and are delighted to know that you found our pet-friendly rooms to be adequately spacious and immaculate. We understand your comment about the pet-related fees and strive to be transparent about all charges. These are designed to cover the extra cleaning required and are fully explained on our booking platforms. Nonetheless, we hope this has not overshadowed your pleasant stay with us at Sonesta Select Los Angeles Torrance South Bay. We look forward to the opportunity of hosting you again in the future.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the great work!!
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 22, 2024
William, thank you for your sterling remarks! It brings us joy to know that Sonesta Select Los Angeles Torrance South Bay met your expectations. Your encouragement motivates our team members to continue delivering excellent service. We look forward to your next visit!

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 19, 2024
Dorothy, it's wonderful to hear that your stay with us at Sonesta Select Los Angeles Torrance South Bay left a positive impression. We truly appreciate your high rating and we hope to welcome you again on your next visit to the area.

8/10 Good

Jonathan Lee

Stayed 3 nights in Apr 2024
Response from Customer Service on May 7, 2024
Jonathan, thank you for your rating of Sonesta Select Los Angeles Torrance South Bay. We appreciate the time you took to leave it and hope to welcome you back for another satisfying stay in the future.

10/10 Excellent

Romaneska

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 18, 2024
Romaneska, thank you so much for your high rating. Sonesta Select Los Angeles Torrance South Bay truly appreciates your decision to stay with us. We hope to see you again soon!

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 17, 2024
Darrell, it's uplifting to hear that you found Sonesta Select Los Angeles Torrance South Bay to be clean and secure. Your comfort and wellbeing are paramount to us. We appreciate your patronage and hope to serve you again in the future.

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing stay, staff was nice and polite. Breakfast was good and fast and check in and out was fast and on time. One minor detail the couch and some area of the tables had some stains but nothing too major. Overall very nice and pleasant stay
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 14, 2024
Mario, thank you for taking the time to share your experience at Sonesta Select Los Angeles Torrance South Bay. We're delighted to hear that our team members were able to provide a welcoming atmosphere, punctual service and a satisfying breakfast. We have noted your feedback about some areas needing attention, rest assured it will be addressed. We're gratified to know it was an overall pleasant stay for you. We hope to see you again on your next visit to the area.