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Rating 10 - Excellent. 1247 out of 1502 reviews" "
Staff was exceptional everywhere (restaurant, check in, parking manager). Grounds are lovely. Easy to walk around some of UCLA (it's a huge campus), and the redtsurant is divine. And it's a non-gratuity hotel! No tipping anywhere. Great service.
The big things were good, with a few niggles. Great location, food is wonderful.
Towels were a bit ragged on one day, no creamer supplied with in-room coffee on one day, and on-demand TV did not work for 3 days despite technician's visit.
Me and my husband LOVE staying at this property when visiting my daughter. Only one small issue we had this time was the room we were in was right behind the gym. We could hear people going in and out and hear the tread mill when someone was on it.
mika
Stayed 3 nights in Apr 2024
Response from Robert on Apr 10, 2024
Thank you for staying with us!We appreciate the feedback!
We were seeing a performance at UCLA and what better place to stay? The hotel is lovely. All the staff were gracious and helpful. The restaurant onsite is excellent! Would stay here again.
Deborah
Stayed 2 nights in Apr 2024
Response from Robert on Apr 10, 2024
Thank you for staying with us!We appreciate the feedback!
Great front desk service. Wish the rooms came with frig and microwave, but everything else was great. Dinner at the restaurant downstairs was outstanding. The half chicken was cooked perfectly(tender and moist chicken breast). The whole family loved the meal.
Edward
Stayed 1 night in Apr 2024
Response from Robert on Apr 10, 2024
Thank you for staying with us!We appreciate the feedback!
The hotel is located at the center of UCLA campus. It's convenient for driving to many places, including Santa Monica, Beverly Hills, Getty Center, and downtown LA. The staff is very helpful and friendly. It's on campus and very safe to walk around at night, with walking distance to Westwood Village, which has a lot of restaurants and shops. Overall, we are very satisfied with the hotel.
Zheng
Stayed 4 nights in Mar 2024
Response from Robert on Apr 10, 2024
Thank you for staying with us!We appreciate the feedback!