Room amenity
Check availability

Reviews of Comfort Inn Cockatoo near LAX Airport

2.5 out of 5
Comfort Inn Cockatoo near LAX Airport
11500 Acacia Avenue, Hawthorne, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 476 out of 1003 reviews" "
Rating 8 - Good. 308 out of 1003 reviews" "
Rating 6 - Okay. 108 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 65 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio, calexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for a good night sleep, specially if you’re coming form a concert or a game. Would recommend. Excellent beds by the way.
Stayed 1 night in May 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing property for the value. Everything was clean comfortable, and the staff was amazingly, friendly and kind and helpful. I would definitely stay here again for the value. The parking was very easy. Not the greatest area however easy access to all freeways. I cannot say enough about how much the staff was friendly and kind and did everything to accommodate guests.
Stayed 2 nights in May 2024
Response from Comfort Inn Management on May 14, 2024
Thank you for taking a moment to share your experience at Comfort Inn Cockatoo. We are so pleased to hear you had a great experience staying with us. We look forward to welcoming you back again soon.

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady that is at the check in is exceptional. She is friendly, patient and knowledgeable. I love this place. Its like home.
Stayed 1 night in May 2024
Response from Comfort Inn Management on May 14, 2024
Thank you for sharing a review of your recent experience. Our team here at Comfort Inn Cockatoo is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Apr 2024
Response from Comfort Inn Management on May 14, 2024
Thank you for providing feedback on your recent experience at Comfort Inn Cockatoo. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chord breakfast. Comfortable,quiet room.
Stayed 1 night in May 2024
Response from Comfort Inn Management on May 14, 2024
Thank you for taking a moment to share your experience at Comfort Inn Cockatoo. We are so pleased to hear you had a great experience staying with us. We look forward to welcoming you back again soon.

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good overnight hotel for LAX.
Stayed 1 night in Apr 2024
Response from Comfort Inn Management on May 14, 2024
With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.

6/10 Okay

Trenell

Stayed 1 night in Mar 2024
Response from Comfort Inn Management on May 14, 2024
Thank you for your recent review. We regret that we did not deliver our usual standard of service. Our team here at Comfort Inn Cockatoo is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

8/10 Good

Emmanuel

Liked: Staff & service
Property was quiet and in a good location. Close to shopping areas.
Stayed 2 nights in Apr 2024
Response from Comfort Inn Management on May 14, 2024
With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon!

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a win with the kiddos! Rooms need better ventilation in the rooms and restroom, our fan didn’t work in the restroom.
Stayed 4 nights in Apr 2024
Response from Comfort Inn Management on May 15, 2024
Thank you for your recent review. We regret that we did not deliver our usual standard of service. Our team here at Comfort Inn Cockatoo is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future,

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service
Room was good. Area isolated, need to drive to stores and restaurants.
Stayed 2 nights in Apr 2024
Response from Comfort Inn Management on May 15, 2024
Thank you for providing feedback on your recent experience at Comfort Inn Cockatoo. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Jeff, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!!!
Stayed 2 nights in Apr 2024
Response from Comfort Inn Management on May 21, 2024
Thank you so much for taking the time to give us a 5 star review! It truly is an honor to hear you have come to visit us within the past 6 years. We love our loyal guests and thank you for continuing to choose us! We look forward to seeing you on your next visit.

10/10 Excellent

Vitalii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good place for staying in LA
Stayed 2 nights in Apr 2024
Response from Comfort Inn Management on May 21, 2024
With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon!

10/10 Excellent

Joyiah

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Joyiah

Travelled with family
Liked: Amenities, property conditions & facilities
Love It There
Stayed 1 night in Apr 2024

10/10 Excellent

Eliceo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opcion para estar cerca al aeropuerto
Stayed 1 night in Apr 2024

10/10 Excellent

ITZEL

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to stay at
Stayed 3 nights in Apr 2024

8/10 Good

Maisha

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing is outstanding.
Stayed 1 night in Apr 2024
Response from Comfort Inn Management on May 21, 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy enviroment and the staff service was outstanding!
Stayed 2 nights in Mar 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing here treats you like family.
Stayed 1 night in Mar 2024

6/10 Okay

William

Travelled with family
Liked: Staff & service
Close to airport
Stayed 2 nights in Mar 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is always welcoming! Great breakfast and it’s more than just a continental selection. They actually serve a hot food selection.
Stayed 1 night in Mar 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean property, comfy beds. Great value for money
Stayed 3 nights in Mar 2024

10/10 Excellent

Demeras

Travelled with family and small children
Liked: Property conditions & facilities
A great and accommodating experience
Stayed 1 night in Mar 2024

8/10 Good

Triana, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very good breakfast very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 2 nights in Mar 2024

6/10 Okay

Stephen

Travelled with family
Property was ok. Hotel seemed a little tired. Parking is a negative. You have to walk down a dark street from a parking garage. Feel very unsafe.
Stayed 1 night in Mar 2024

6/10 Okay

James

Travelled with partner
Liked: Staff & service, amenities
The room was big and well kept up. But garage in not connected. The staff was only doing a job.in a very crowded area.
Stayed 1 night in Mar 2024

8/10 Good

ERIC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Some quick food options. The place is clean garage parking was easy and secure only one thing I would like to be is the Tv is small and location of tv could be better but won't stop me if I need a hotel in that area
Stayed 1 night in Mar 2024

10/10 Excellent

Jixiao

Stayed 1 night in Mar 2024

10/10 Excellent

Myrene

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service
Stayed 2 nights in Feb 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
it was good
Stayed 1 night in Mar 2024

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick turnaround trip to LA, stayed here. Hotel is dated, but breakfast was decent, it was quiet, it was secure, it was clean and the beds were very comfortable. I’d definitely stay here again.
Stayed 1 night in Mar 2024

6/10 Okay

Olivia

Disliked: Cleanliness
Staff was very hospitable it was just the deep cleaning on some areas which was not to par
Stayed 4 nights in Feb 2024

10/10 Excellent

Mele L.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome. Communication was great. Love this hotel. Pool was heated that’s a plus.
Stayed 2 nights in Feb 2024

10/10 Excellent

alondra

8/10 Good

Laneika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart ♥ of my hometown...... price is good.... overall good...
Stayed 1 night in Feb 2024

6/10 Okay

BreAnna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property is nice and clean. Some staff memories don’t seem personable when I walked through the lobby. They were usually on their phones looking down. It’s a nice stay for the price. Rooms are always clean.
Stayed 3 nights in Feb 2024

6/10 Okay

Hector

Travelled with family
Nothing
Stayed 3 nights in Feb 2024

8/10 Good

Conchitina, Lahaina

Liked: Cleanliness
Stayed 3 nights in Feb 2024

8/10 Good

semna

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The overall room condition was good. Very spacious, clean, and amenities were good as well. Breakfast was normal American menu which was not bad. The parking lot was in seperated area but just 2 minutes walk. The only problem was strange smell in the room (it was like a weed).
Stayed 1 night in Feb 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated since my last, but I didn’t like they stop running the shuttle.
Stayed 4 nights in Feb 2024

10/10 Excellent

Avinash

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and stay, staff
Stayed 2 nights in Feb 2024

8/10 Good

LaTosha

Liked: Cleanliness, staff & service, property conditions & facilities
The people where nice.
Stayed 4 nights in Feb 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel at affordable price. Very clean and quiet.
Stayed 2 nights in Feb 2024

4/10 Poor

Jing

Stayed 2 nights in Feb 2024

2/10 Terrible

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was raining hard and there was no receptionist at front with a “will be back in 30 mins sign.” No signs of where to park and many customers were waiting with their cars no where to park with emergency lights on in the rain. When finally got to the room, bedsheets smelled like old men. Unclean, not sure if the bed linen were changed. Only positives are the location and relatively larger room.
Stayed 1 night in Feb 2024

10/10 Excellent

Abdulghani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Mark

Liked: Staff & service
Needs updating and new furniture. Ripped chairs and tables are damaged.
Stayed 1 night in Feb 2024