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Reviews of Airtel Plaza Hotel

3 out of 5
Airtel Plaza Hotel
7277 Valjean Ave, Van Nuys, CA

Reviews

7.8

Good

Rating 10 - Excellent. 403 out of 1007 reviews" "
Rating 8 - Good. 269 out of 1007 reviews" "
Rating 6 - Okay. 154 out of 1007 reviews" "
Rating 4 - Poor. 97 out of 1007 reviews" "
Rating 2 - Terrible. 84 out of 1007 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed here many times over the last 15 years when it had all its facilities. Really miss the hot tub and restaurant. Hope they get re-inistalled.
Stayed 2 nights in May 2024

6/10 Okay

Joseph

Disliked: Staff & service, property conditions & facilities
Pool wasnt clean and hot tube.
Stayed 2 nights in May 2024

6/10 Okay

Sonia

Stayed 1 night in May 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly service! Location worked well for us.
Stayed 4 nights in May 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service
My stay was nice here
Stayed 1 night in May 2024

8/10 Good

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jimmy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay there again.
Stayed 1 night in May 2024

6/10 Okay

Emily

Business traveller
Disliked: Amenities, property conditions & facilities
Room smelled like weed the majority of the stay. Breakfast was a packaged muffin or danish.
Stayed 3 nights in Apr 2024

8/10 Good

DongChun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite some initial hesitations fueled by other reviews, our experience at this hotel pleasantly surprised us. Opting for convenience near the airport during our flight school endeavors led us here, and we stayed for a commendable three weeks without encountering any major issues. Upon arrival, our ground floor room exceeded expectations with its spaciousness and cleanliness. Equipped with two comfortable queen-size beds, a compact worktable, and a satisfactory television, it provided a cozy retreat. While lacking a fridge and ice, these were minor inconveniences easily overlooked. The bathroom, while clean and well-kept, showcased slightly underwhelming water pressure, making temperature adjustments a tad challenging with its single tap system. However, despite this minor setback, the overall cleanliness and organization were noteworthy. Breakfast offerings, albeit simple, consisting of coffee and pastries at the reception, met acceptable standards, ensuring a decent start to the day. It's important to note that in accordance with California's legal regulations, the faint scent of marijuana lingered in the hallways. While this may not appeal to all guests, it didn't significantly detract from our overall experience. In essence, while not without its quirks, our stay at this hotel proved to be a comfortable and hassle-free experience, surpassing our initially low expectations.
Stayed 21 nights in Apr 2024

10/10 Excellent

jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big place
Stayed 1 night in May 2024

6/10 Okay

Leon

Liked: Staff & service
Stayed 5 nights in May 2024

4/10 Poor

Miguelina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Noisy and cleaning
Stayed 1 night in May 2024

6/10 Okay

Christine

Travelled with family
Disliked: Property conditions & facilities
Pretty old and run down. Room and lobby smelled like weed and cigarettes.
Stayed 2 nights in May 2024

6/10 Okay

Jason

Disliked: Amenities, property conditions & facilities
Old and dingy. Online pictures do not correctly depict the current condition of the property and rooms. Over-priced for the convenience.
Stayed 1 night in May 2024

6/10 Okay

Yovani, Miami

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The place is clean but looks old. Basic hotel for sleep. Rooms are large and comfortable. They say breakfast included but they only bring coffee, water and muffling. Bad breakfast. For me the prices is high for the hotel type, but is price is not too bad for around hotel prices.
Stayed 1 night in Apr 2024

2/10 Terrible

Camilo

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Zacharias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Apr 2024

10/10 Excellent

Rodolfo

Stayed 1 night in Apr 2024

8/10 Good

Alexander

Stayed 2 nights in Apr 2024

4/10 Poor

Cheryl

Disliked: Staff & service, amenities, property conditions & facilities
I liked the decor large airplane in the lobby. I didnt like that they had a Starbucks in the lobby that was closed since covid. Starbucks should be back opened false advertising. The customer service was bad. They lost my paperwork and my reservation was put in the wrong date. And because of this they called my room and 12am and woke my up to go refill out the paper they had lost.
Stayed 1 night in Apr 2024

6/10 Okay

Igor, Miami

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Azmarwo

…
Stayed 1 night in Apr 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no restaurant .. Breakfast included should NOT be listed..It's just coffee and grocery store pastries.. Staff are working their you now what's off to keep everything as nice as possible .. But there's never more than one person at the desk so if there's an event , desk person is running back and forth.. Really have to praise the staff. they are awesome..
Stayed 4 nights in Apr 2024

8/10 Good

michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff have always assisted and Helped with all the Needs of guests Especially the Manage at front desk, that’s the reason I always staff there and refer all my friends to stay.
Stayed 1 night in Apr 2024

6/10 Okay

Jordan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first experience was great! this time a little noisy from guests
Stayed 1 night in Apr 2024

10/10 Excellent

florin

Stayed 2 nights in Apr 2024

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
For the money not bad. Very friendly front desk manager.
Stayed 1 night in Apr 2024

8/10 Good

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and clean, the only issue is that they DON’T serve breakfast not even continental breakfast it’s just a small side table with coffee and a few pastries.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be staying again, just wish there was a mini fridge and microwave, other than that, everything else was amazing
Stayed 2 nights in Apr 2024

10/10 Excellent

Denisse

Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel very helpful staff very clean and spacious
Stayed 2 nights in Apr 2024

10/10 Excellent

Denisse

Stayed 5 nights in Apr 2024

8/10 Good

Paulina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Rooms clean, stayed 2 nights. Wifi was not the best on my second stay but overall the room and amenities were good.
Stayed 1 night in Apr 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room and excellent walk-in shower
Stayed 3 nights in Apr 2024

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helped me with a last minute booking and very quiet property, will stay again if I am ever in the area

8/10 Good

Chris

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The restaurant used to be great .. Now they don't even have a restaurant.. Breakfast was included ,, now there's coffee and cheap rolls from Costco .. There used to be refrigerators in the rooms, now there are not .. Not even coffee makers.. 1 guy was in front of me to check in, I waited 15 minutes for him to finish, that guy walks out of the hotel towards a car I went up to check in and the receptionist tells me he's still not finished with that guy, after waiting another 5 minutes still no return of the mystery man and the receptionist wouldn't check me inn. So I left to return the rental car came back an hour later to check in.. Will not be staying here again.. It's not any cheaper than the Hilton Garden Inn..
Stayed 2 nights in Apr 2024

4/10 Poor

Jose Cruz

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Noisy and one of the elevator didn't work no ice machine or vending machine on the same floor.
Stayed 1 night in Mar 2024

10/10 Excellent

Espi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk was accommodating
Stayed 1 night in Apr 2024

8/10 Good

Solomon

Liked: Cleanliness, staff & service
A good Value location especially if you appreciate private jets.
Stayed 1 night in Mar 2024

10/10 Excellent

Johana

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Watson

Stayed 3 nights in Mar 2024

10/10 Excellent

Julia, SN LUIS OBISP

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Nathaly

Liked: Property conditions & facilities
Excellent service
Stayed 1 night in Mar 2024

10/10 Excellent

Jingxi

Stayed 1 night in Mar 2024

6/10 Okay

Abel

Stayed 1 night in Mar 2024

4/10 Poor

Walter

Stayed 3 nights in Mar 2024

10/10 Excellent

jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always very friendly staff and front desk.
Stayed 1 night in Mar 2024

6/10 Okay

Jaskirat

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Staff & service
It’s an okay stay. There are airplanes next door, and it’s a smoke-free hotel but it smelled like weed.
Stayed 1 night in Mar 2024

10/10 Excellent

Nathy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The plane in the lobby.
Stayed 1 night in Mar 2024