Exterior
Check availability

Reviews of Kyriad Direct Bordeaux Est Lormont

2 out of 5
Kyriad Direct Bordeaux Est Lormont
RN 10 Allée de l'Oiseau de France, Lormont, Gironde

Reviews

7.2

Good

Rating 10 - Excellent. 75 out of 349 reviews" "
Rating 8 - Good. 125 out of 349 reviews" "
Rating 6 - Okay. 79 out of 349 reviews" "
Rating 4 - Poor. 41 out of 349 reviews" "
Rating 2 - Terrible. 29 out of 349 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Liked: Cleanliness
Basic but good enough
Very basic but ideal if all you want is a bed for the night.
Stayed 1 night in Mar 2023

10/10 Excellent

Christine, Portsmouth

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to find , parking area had locking gate . The only thing there was no food to order available . Unless we got back into car and drive into town . The only criticism.

8/10 Good

Irina

4/10 Poor

Carole Shepherd

Disliked: Cleanliness, property conditions & facilities, room comfort
Ghastly!
Room was very small, and dated. The capsule shower and toilet was minute and again very old. A quarter of a toilet roll was left on the bed in a small Paper carrier bag! No other amenities were in the room. Hotel smelled of smoke. Entrance to parking area left open all night, poor security. Very poor!!
Stayed 1 night in Sep 2020
Response from Alexandra Gauthier, P'tit Dej Hotel Bordeaux Est on Oct 12, 2020
Madam, I regret that our facilities did not meet your expectations. However, I would like to point out that we present our rooms in all transparency on the booking platforms with the surface area and the list of facilities. We are a budget hotel with services in line with the attractive rates displayed. Our promise is to offer you a functional and comfy room for a stopover on the road or for a short stay in Bordeaux. I am surprised by your remark on the non-closure of the parking gate. It is normally closed at night to ensure good security conditions. I will review this with my team. To conclude, I would like to remind you that we are at your service during your stay, I would have liked to talk with you on site to have the opportunity to improve your experience. Alexandra Gauthier, P'tit Dej Hotel Bordeaux Est Lormont

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My fiancée and I arrived an hour before check in time and we were able to go to our room. That’s was great !
Stayed 1 night in Feb 2020
Response from Alexandra Gauthier, General Manager on Mar 5, 2020
Dear Traveller, The whole team is happy to read this good experience of stay. Thank you for highlighting the quality of our services. For a next stop near Bordeaux, do not hesitate to think of us, it will be a pleasure to receive you again. Alexandra Gauthier, General Manager, P'tit Dej Hotel Bordeaux Est Lormont

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover, basic hotel but clean. Good price & friendly staff. Breakfast is an extra cost, but good choice available. Would use again
Stayed 1 night in Oct 2019
Response from Estelle on Oct 31, 2019
Dear Barbara, We are pleased to see that you appreciated your stay with us and we hope to see you again soon, Regards, Estelle

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stopover
Good one night stopover. Pleasant helpful staff. Good breakfast- has everything necessary. I will stay there again
Stayed 1 night in Sep 2019
Response from Estelle on Oct 31, 2019
Dear Brian, We are pleased to see that you appreciated your stay with us and we hope to see you again soon, Regards, Estelle

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stop over hotel, downside was no tea or coffee in the room and if your not there for breakfast you can’t get one either. Otherwise the staff were lovely room was basic but had everything you need and was very clean we will be using again next year 👍
Stayed 1 night in Aug 2019
Response from Estelle on Oct 31, 2019
Dear Guest, We are pleased to see that you appreciated your stay with us and we hope to see you again soon, Regards, Estelle

6/10 Okay

Gavin, Uk

Liked: Cleanliness
Quick stop for sleep.
The hotel is fine and all we needed after a long drive south. The rooms were small and clean. The bathroom was a masterpiece in compactness. You could sit on the head and shower 🚿 at the same time. We will certainly stay here again if passing.
Stayed 1 night in Aug 2018
Response from Estelle on Aug 30, 2018
Dear Gavin, thank you for your nice comment, we are happy to know that you spent a nice stay here and we will welcome you again with great pleasure ! Best regards, Estelle

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelers overnight stay
Convenient location Small room with very small en suite
Response from Estelle on Mar 26, 2018
Dear Andrew, Thank you for your remarks on your stay in our hotel. We are glad that your visit gave you satisfaction. We hope to welcome you again in our hotel. Kind regards. Estelle

6/10 Okay

Martine, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
A clean, basic, economy hotel, with the smallest bathrooms ever. We stayed during Euro 16, so didn't have much choice at a reasonable price. This hotel served our needs :)

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Cheap and only just cheerful
The room was small, but at least airconditioned, but the bathroom was tiny. I had to move the bed, just to open the door, it wasn't 4 feet square. Breakfast also disappointing, but it wascheap, and OK for a very short stay.

6/10 Okay

Guy, london

Liked: Cleanliness
Cheap and frill free
If you want to experience Bordeaux without the expense of a classy hotel, P'tit-Dej is a short, hassle free tram ride into the city. There was patchy, but free wifi. The room was small, but comfortable enough if you're only there to sleep. I've never seen such a small bathroom, it's really just a shower cubicle with a sink, mirror and wc, but again, it all performed as it should and made our overnight in Bordeaux cheaper than we thought would be possible. The breakfast appears to be priced so that you go elsewhere for breakfast... Which is precisely what we did.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Joe, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast
Even though small, both the room and the bathroom had all the necessary amenities. Despite the hotel's name, the breakfast costs an extra EUR 5.80 for adults. But it's totally worth the price. I've been to much more expensive hotels with worst breakfasts. I haven't seen any elevator, so if you have heavy luggage or mobility impairment you should request a room in the ground floor. Friendly staff.

6/10 Okay

Chris, London, UK

Liked: Cleanliness
ok hotel, room small but clean
The hotel was fine overall, tricky to find in the dark without a satnav and there were no directions that we could find but close to the motorway. Rooms were quite a lot smaller than ones in similar chains but it was ok for an overnight stop passing through. There's nothing really wrong with this but I wouldn't choose to recommend to a friend because I think there are other better options nearby

6/10 Okay

Verified traveller

Liked: Cleanliness
Good Hotel Same About the Noisy Room Above
Good location, easy checkin shame was ruined by the noisiest people above, tv full blast practically no sleep. however the hotel itself though basic, served all the needs i had.

4/10 Poor

Harry, Shropshire, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
P,tit Dej-hotel Lormont
the hotel was ok but disappointing, the biggest downfall was the smell of cigarette smoke inside the room which the hotel condone as they supply ashtrays in the rooms. The bedding smelled, and subsequently our clothes had to be washed at the next hotel due to the smell of smoke

6/10 Okay

G, England

Disliked: Cleanliness
OK FOR A QUICK STOPOVER
If you need to head your head down for a night as part of a longer journey, then this place is ok. The setup is spartan and clean, though my room did smell of smoke. Simple breakfast avail, with local evening meals available at nearby cafes. Located in an industrial park, it's not ideal for longer stays. You get what you pay for.

8/10 Good

Jannais

Stayed 1 night in Jan 2024

8/10 Good

serge

Stayed 1 night in Dec 2023

10/10 Excellent

Absauto

Stayed 1 night in Dec 2023

10/10 Excellent

philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Isabelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Dominique

Stayed 1 night in Oct 2023

2/10 Terrible

Manuel

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Noël

Stayed 1 night in Oct 2023

2/10 Terrible

Nadège

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Décevant
Décevant Borne a clé non fonctionnelle attente 15 min du personnel en abseintre. Refus du personnel pour le petit déjeuner. Prétextant une non réservation, via le site de réservation aucun moyen de réserver. Seulement noté petit déjeuner à payer sur place.
Stayed 1 night in Oct 2023

6/10 Okay

Alain

Stayed 1 night in Sep 2023

6/10 Okay

Carlos

Stayed 1 night in Sep 2023

4/10 Poor

uguen

Liked: Room comfort
Disliked: Staff & service
Peut mieux faire
Pas de gel douche bonde de douche malodorante sanitaire exigu accueil très moyen
Stayed 1 night in Sep 2023

6/10 Okay

Charlotte

Disliked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

Anthony

Stayed 1 night in Sep 2023

8/10 Good

Jerome

Stayed 1 night in Sep 2023

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dans le ensemble très bien ont dort bien
Stayed 1 night in Aug 2023
Response from Kyriad direct on Aug 25, 2023
Cher Francisco,Merci pour votre note.CordialementLa réceptionKyriad Direct Bordeaux

8/10 Good

Magali

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Jul 2023
Response from Kyriad direct on Jul 24, 2023
Chère Magali,Merci Pour votre note.CordialementLa réceptionKyriad Direct Bordeaux Est Lormont

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2023
Response from Kyriad direct on Jul 20, 2023
Bonjour,Merci pour votre note.CordialementLa réceptionKyriad Direct Bordeaux Est Lormont

6/10 Okay

Philippe

Liked: Cleanliness, staff & service
Disliked: Room comfort
Correct pour une nuit.
Personnel sympathique, chambre Propre mais une odeur est ce le produit de nettoyage ou la clim mal entretenue qui d ailleurs est bruyante le wc devant le lavabo.. qui devient peu accessible.. chambre hyper petite jamais vu cela dans un Kyriad. Pour une nuit ça va pas plus. Déjeuner dans un verre en carton ….? Une première aussi.
Stayed 1 night in Jul 2023
Response from Kyriad direct on Jul 18, 2023
Cher Philippe,Merci pour votres avis nous le prenons en compte.CordialementLa réceptionKyriad Direct Bordeaux Est Lormont

8/10 Good

Chris

Travelled with family
Stayed 1 night in Jul 2023
Response from Kyriad direct on Jul 11, 2023
Cher Chris,Merci pour votre note.CordialementLa réceptionKyriad Direct Bordeaux Est Lormont

10/10 Excellent

Abdesamad

Stayed 1 night in Jul 2023
Response from Kyriad direct on Jul 11, 2023
Cher Abdesamad,Merci pour votre note.CordialementLa réceptionKyriad Direct Bordeaux Est Lormont

2/10 Terrible

Gérard

Stayed 3 nights in Jul 2023
Response from Kyriad direct on Jul 9, 2023
Cher Gérard,Nous sommes navrés que notre établissement ne vous ai pas convenueCordialementLa réceptionKyriad Direct Bordeaux Est Lormont

8/10 Good

Françoise

Stayed 1 night in Jul 2023
Response from Kyriad direct on Jul 9, 2023
Cher Francoise,Merci Pour votre note.CordialementLa réceptionKyriad Direct Bordeaux Est Lormont

6/10 Okay

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
sale de bain minuscule
Stayed 2 nights in Jun 2023
Response from Kyriad direct on Jun 28, 2023
Bonjour,Nous sommes navrés de cette déconvenu.La réceptionKyriad direct Bordeaux est Lormont

4/10 Poor

Michel

Stayed 2 nights in Jun 2023
Response from Kyriad direct on Jun 20, 2023
Bonjour,Nous sommes navrés que votre séjour ne ce soit pas bien déroulés LA récpetion

10/10 Excellent

michel

Stayed 1 night in Jun 2023
Response from Kyriad direct on Jun 16, 2023
Merci pour votre note

8/10 Good

Frederic

Business traveller
Liked: Cleanliness, property conditions & facilities
Cette fois déçu
Hôtel bien tenu petit déjeuné très complet !dommage qu’à mon arrivé la personne a l’accueil ne trouvais pas ma réservation pensais que j’avais réservé en dernière minutes alors que j’avais réservé depuis deux mois, puis me dis qu’à ces conditions j’ai pas de petit déjeuners puis au final si j’avais bien un petit déjeuné … quand on a fait plusieurs heures de routes on espère un accueil moins stressant vraiment. Je me suis retrouvé devant une personne suspicieuse à mon égard alors que j’avais payer par avance mon séjour, et pas désolé de plus !
Stayed 1 night in May 2023
Response from christelle on Jun 2, 2023
Bonjour,L'équipe du kyriad direct vous remercie d'avoir passé le séjour chez nous.Nous prenons en compte votre avis, pour améliorer nos services proposés et nous nous sommes navré que vous n'ayez pas apprécié l'accueil.A bientôt

10/10 Excellent

Boldbaatar

Stayed 1 night in May 2023
Response from Kyriad direct on Jun 16, 2023
Merci pour votre note

4/10 Poor

CLAUDINE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Vraiment trop petit
Chambre excessivement petite sans parler de la douche qui est quasiment un placard même pas un lavabo juste un rince doigts et le toilette juste devant Un miroir devant lequel sont mis des cintres une fois que les vestes sont suspendues on ne peut plus utiliser le miroir forcément et une étagère posée dessus inaccessible pour les gens de taille moyenne Et le petit déjeuner 12€!!on s'attend à un peu plus de nourriture Très décevant Très décevant
Stayed 2 nights in May 2023
Response from cc on May 22, 2023
Bonjour,Nous sommes navré que les chambres proposées ne vous ai pas convenue.Nous prenons en compte votre commentaire pour pouvoir améliorer nos services.Cordialement