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Rating 10 - Excellent. 99 out of 274 reviews" "
10 - Excellent
99
Rating 8 - Good. 128 out of 274 reviews" "
8 - Good
128
Rating 6 - Okay. 29 out of 274 reviews" "
6 - Okay
29
Rating 4 - Poor. 17 out of 274 reviews" "
4 - Poor
17
Rating 2 - Terrible. 1 out of 274 reviews" "
2 - Terrible
1
8.6/10
Cleanliness
8.4/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
gilad
Oct 4, 2023
gilad
Stayed 1 night in Oct 2023
Response from la Direction on Nov 28, 2023
Bonjour, quel plaisir de lire votre commentaire ! Votre satisfaction est notre plus belle récompense ! Au plaisir de vous accueillir à nouveau.
Great Hotel! Clean, good size bright room and bathroom, looks like new. Very good breakfast. Hotel locates not far from the city center in quiet area, easy to find it. We stayed in several hotels during our trip, and this hotel we like the best.
I did not enjoy my stay at this hotel. The staff was mostly unpleasant to my fiancé and I. There was one gentleman who worked there who was very kind to us, but the three women we encountered were not. I was told that Expedia was "only a booking-website" and made to pay for the three night stay all over again when I went to check out. I showed her my receipt that said "no money due at hotel" and she was very rude about it. I was double charged for this hotel, which was a shame because it was my least-favorite. When the staff asked if we would have their breakfast we were treated rudely after we said no thank you. I would not stay here again.
Très bon séjour, la chambre est simple mais fonctionnelle. Mention spéciale à l'homme qui nous a accueilli, il a vraiment le sens du service, ça se voit qu'il aime son métier :)
Tout a été au top: de la réception au petit déjeuner en passant par le ménage. Il faut signaler une propreté irréprochable de la chambre ainsi que des parties communes. Il y a un plus à signaler: le restaurant de qualité à 2 minutes à pied.
Un grand merci à l'équipe de grands professionnels.
guy
Stayed 3 nights in Jul 2023
Response from la Direction on Jul 12, 2023
Bonjour, quel plaisir de lire votre commentaire ! Votre satisfaction est notre plus belle récompense ! Au plaisir de vous accueillir à nouveau.