Ratings based on 190 Verified Reviews

3.6 out of 5
80% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller fromWoodbury, CT

Convenient location, helpful staff, safe environme

Posted 6-Apr-2017
I stayed for a week, and each day my room was cleaned and its supplies replenished. The staff were friendly and helpful. Okay, there's no lift, but as the guidebook says, these kinds of hotels are historic! I would definitely return here, because I also felt safe and secure. Thank you, St. George crew!
2out of 5
by A verified traveller fromisrael

Great location, disappointing hotel

Posted 17-Jan-2017
Pros: Not much. Location is great.
Cons: Everything, lift first of all, water pressure, heating, shower, towels, sheets
Location: Location is great especially if you land at Luton airport, the bus stop is on Baker Street. Oxford street is close by as is Hyde park, tube
I have stayed in many London hotels and this was the worst. On arrival late in the day we were greeted in the small reception and told our room was on the 3rd floor. This has not prepared us to the journey upstairs, no help offered, narrow stairs and at the end a winding staircase, not easy with a large suitcase. There are 4 bedrooms on that floor so avoid them, numbers 10-14. There is poor water pressure, trickle of water, poor quality towels, old ran down shower. Heating in the room was unbelievably hot, like a sauna, had to complain several times before it was finally turned down completely. The room was still hot without it.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel and good location

Posted 25-Dec-2016
Nice hotel in good location for shopping. Would definitely stay there again.
5out of 5
by A verified traveller

Posted 9-Dec-2016 on Hotels
Excellent hotel even my wife was impressed with the cleanliness. Staff helpful, great for short stay!
1out of 5
by A verified traveller

Tired room

Posted 27-Nov-2016 on Hotels
Room was tired and dirty with cracked tiles in the bathroom and dirty carpet . The mattress in the bed was very soft and springy. Not good quality and had seen better days. The shower hose was not long enough to stand under and consequently a crouching shower position had to be adopted. I stay in hotels 2-3 times a week and this is the first review I have ever left. Primarily thus is due to the fact that when I mentioned these items on check out, I was informed that they were looking into upgrading at some point. Nice to hear but until then don't sell a room at £134 that is in that condition.
2out of 5
by A verified traveller fromUS

Renovations Needed but Good Location

Posted 26-Nov-2016
Pros: Staff was quite pleasant. The shower worked and provided hot water. The shower head should be cleaned w/LimeAway (or replaced). Good location.
Cons: Replace worn mattress & mattress pad, change location of TV, install new carpeting or faux wood floor, new vanity light, soak shower head in LimeAway.
Location: Very walkable-Selfridges, Marks & Spencer, John Lewis (Oxford St). Baker St has SBux, Pret & inexpensive restaurants. Marble Arch station-3 blks away.
I stayed at the St. George with a friend once before, which was why I booked the same hotel again. Last time the room was adequate for the cost. This time the room was very disappointing. Dirty walls. The carpeting is thread bare in several areas; the floor beneath is uneven. Instructions in the Guest Manual for room safe were completely incorrect. Safe required a key to be opened and closed. The TV remote would not operate from the bed due to the height of the wall-mounted TV. Channels and sound had to be changed manually or while standing up. The lumpy bed was the worst part. There was hole in the sheet. The mattress pad was so worn out that it failed to cover the 3/4" buttons on the mattress. Trying to sleep the first night was useless. I asked the staff for a blanket, folded that blanket in half and placed the blanket between the sheet and the mattress for the remainder of my stay. Heat was also an issue. Although there were 2 portable heaters in the room (the wheels on one of the heaters were broken). It took an hour to heat the room. I doubt this is hotel will make the investment to improve their property and will always remain a 2-star hotel. Subsequent to my stay, I met a black cab driver on the plane who was familiar with St. George property. He stated that ALL the properties on Gloucester are in need of repair based on what he has heard from his cab clients. His advice was to stay on Portman instead.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Nov-2016 on Hotels
5out of 5
by A verified traveller

Perfect!

Posted 4-Nov-2016 on Hotels
Really enjoyed our stay, very central, convenient for everything, clean, quiet, great service! Many thanks
3out of 5
by A verified traveller

Posted 26-Sep-2016 on Hotels
The only real complaint was that the room was hot at night and we could not open the outer sections of the windows to allow cool air in from outside.
3out of 5
by A verified traveller

Good for price

Posted 15-Sep-2016 on Hotels
Very hot night so lack of air con made it uncomfortable, but was better than I thought it would be based on other reviews. Shower hose leaking so shower not as good as it could have been.