Ratings based on 2,901 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Familienhotel im Zentrum

Posted 2-Sep-2015
Wir hatten zu viert ein Studiozimmer. Ein Doppelbett und ein umgebautes Schlafsofa für die Kinder in einem 2. Zimmer mit 2. Sofa. War soweit zufriedenstellend, auf dem Sofa kann jedoch schlecht ein Erwachsener schlafen bzw. wenn dann mit Komforteinbußen. Hotel war sauber. Frühstück war uns zu teuer, in der Umgebung gibt es jedoch viele Möglichkeiten. Aufgrund der Lage (5 Minuten zum Big Ben) sehr akzeptables Preis-Leistungsverhältnis für London.
3 out of 5
Recommended
for Everyone
by A verified traveller

Sehr gute Lage im Zentrum

Posted 30-Aug-2015
Sehr laut und Betten sind nicht gut . Die Lage ist super
4 out of 5
Recommended
for Everyone
by A verified traveller

sehr zentral gelegen

Posted 30-Aug-2015
Direkt an der Westminsterbridge gelegen, viele Sehenswürdigkeiten zu Fuss erreichbar
4 out of 5
Recommended
for Everyone
by A verified traveller from Dubsi

Central location

Posted 29-Aug-2015
Central location, walking distance To most attractions as well as to train and underground. They should work more on the cleaning standerd. Overall it is good hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location, clean and well maintained hotel.

Posted 26-Aug-2015
Pros: Location and the cleanliness.
Cons: Location of the toilet paper is inconvenient, it is right below the sink and the water soaks up the toilet paper.
Location: Close to London Eye and Waterloo Station. Walking distance from Big Ben & Parliament House.
Great location, clean and well maintained hotel. In-room microwave, plates, bowls and glasses were convenient. Refrigerator not really useful, too small to store anything.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Aug-2015
accueil sympatrique et souriant, dispose d'une consigne gratuite si vous arrivez en avance
4 out of 5
Recommended
for Everyone
by A verified traveller

Hospitality

Posted 25-Aug-2015
I am very pleased with the service received from staff at this hotel. Not only was the location of the hotel extremely convenient, the staff made my stay very comforting. The studio room was very spacious and clean. Requests made were attended to in a timely manner. Staff followed up to make sure that I was pleased with service and were very attentive.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location!

Posted 25-Aug-2015
Great location. Great breakfast. Really large rooms.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location.

Posted 25-Aug-2015
Great location. Staff is very accommodating. The rooms are not as updated/new as they appear in the pictures, but they are very large and comfortable. I would definitely recommend!
5 out of 5
Recommended
for Everyone
by A verified traveller

London family vacation

Posted 24-Aug-2015
Pros: Great location, all new and modern, kid friendly.
Location: London Eye, Big Ben, Westminster Abbey.
We spent 5 days in London in our 3 small boys. Very convenient location. Modern and comfortable. Kid friendly. The staff was helpful and accommodating, and Lyubka always did an outstanding job cleaning our room.