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Reviews of Native Fenchurch Street

4 out of 5
Native Fenchurch Street
10-16 Creechurch Lane, London, England

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

9.4/10

Cleanliness

7.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was clean and large. The location was convenient to multiple Underground stations. We did not have issues with noise as others noticed, but the pub in the courtyard does crowded. The furnishings were not super-comfortable if you want to spend any time sitting around in the unit. We cooked dinner multiple times and found the kitchen lacking in basics like towels, napkins etc and cooking oils, salt, pepper, so be prepared to purchase those. Overall, it was a decent stay for us while in London for a week.
Stayed 5 nights in Apr 2024

10/10 Excellent

Tricia Ann

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Location was convenient. Quiet after hours. Room was spacious.
Stayed 9 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2023

6/10 Okay

Jocelyn, crestview

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jun 2023

10/10 Excellent

Samuel Roy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Roomy and clean with the right amenities. The bar below can be noisy during lunch and after work till 10, but the bar closed early each night and the neighborhood was quiet on the weekend. The flat was great but could have used some fans for air circulation. There are several restaurants, pubs, and market shops in the area with bus and underground very close. We stayed here with young teen girls and felt safe in the neighborhood.
Stayed 7 nights in May 2023

8/10 Good

Kulthum

Liked: Cleanliness, room comfort
I reccomend
Great place to stay, secound time staying there. However the door doesn’t lock automatically and the customer service wasn’t the greatest when I called.
Stayed 1 night in Jul 2020

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from TS on Mar 12, 2020
Hi John, Thanks for the cracking review. Great to see you enjoyed the comfort of the beds and the cleanliness of our apartments. Until next time! Tanya

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2020
Response from TS on Mar 12, 2020
Hi Ryan, Thanks for the review. Great to see you liked the places and location. Tanya

4/10 Poor

Natalia

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The hotel was supposed to send an email before our arrival with details on how to collect the key, but they didn't. It took us over an hour on the phone to get in, the given code didn't work, the door wouldn't open. You need to hit the door really hard after the code is accepted. I have a feeling the hotel staff knows about it, but just prefers to ignore. The code from the key collection box inside didn't work as well, we somehow managed to get the key from the utility box. Tge next morning we discovered there were no hot water (as it turned out later it was because of the low water pressure) and it was freezing. I had to call again, spent another half an hour explaining the problem (took a picture of an error message just in case) - this time around I felt they were talking to me as if I'm an idiot... The technician came only a day after I called. Overall, I was very disappointed with my stay. I wouldn't mind minor inconvenience if it were a cheap place in the middle of nowhere, but for a 4-star $280 per night hotel, I don't think it is acceptable. To be fair, the appartment itself is really nice - comfortable beds, working washer and drier, nice kitchen with pretty much everything you need. The location is great, just a few minutes away from the Liverpool station. It is a bit noisy because there is a pub downstairs, but again it wasn't a huge problem.
Stayed 7 nights in Dec 2019

10/10 Excellent

Yihenew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and Clean room.
Overall great location and clean room. However, the place is too noisey specially during bussiness days. There is a restaurant close by the entrance and it's extremely hard to in and out.
Stayed 3 nights in Jun 2019
Response from Native on Jul 5, 2019
Hello there Yihenew, Thanks for the 10/10 review! Our apartments really are in a great spot, sorry to hear that you found it a little tricky to get in with the nearby restaurant

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Native on Jul 5, 2019
Hello there Jasmine, Thanks for the review, we would love to know how to make your next stay 10/10

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nice apartment but very noisy & difficult checkin
Terrible check in process - I never received the check in email with all of the door codes or entry procedures. I called twice and was told the email would be resent both times, both times it never arrived even though the hotels.com reservation emails came through fine. When I tried to check in whilst being on the phone with the remote reception it took 30mins to get through. Nice apartment but single glazed windows in the bedroom above a busy pub made sleeping impossible especially when the bottle bins where emptied at 4am.
Stayed 4 nights in May 2019
Response from Native on Jul 5, 2019
Hello there, Access to our apartments is sent to the email address provided when the reservation is made. I'm sorry that it took a little longer than usual to gain access.

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful but noisy
This apartment is beautiful however being right in the city its very noisy with buses , cars etc and also its under a flight path for the Airport so extremely noisy. Also with a pub right outside in the court yard, but the bedrooms have sound proof glass so you can't hear the pub at night. The front doors are a mystery and had no idea how to lock it so it didn't get locked when we went out for the day... It also did not have a hair dryer.
Stayed 3 nights in May 2019
Response from Native on Jul 5, 2019
Hello there Julie, Glad to hear that you enjoyed the apartment. Unfortunately the great location does mean that we are at the mercy of the city but the sound proof glass does block out the noise. Hope to welcome you back again in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Loved that it felt like I was in a fully furnished apartment. It wasn’t over the top but just straight forward.
Stayed 3 nights in May 2019
Response from Native on Jul 5, 2019
Hello there, Great to hear that you loved the apartment! Its a great space isn't it?

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from TS on Dec 27, 2018
Hi Andrey, Thanks for the review. Great to see you liked the apartment and location. Hope to see you again soon. Tanya

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycay
My Somerset builder stayed here whilst doing works on our London flat - He said it was a good fit and would stay there again
Stayed 8 nights in Dec 2018
Response from TS on Dec 18, 2018
Hi Staycay, Thanks for the review. Great to see you liked the places and location. Always lovely to see we have been recommended and hopefully see you again soon. Tanya

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaility Business Accomination
Very nice flat in the middle of the finanace district of London. Well worth the stay and easy access to night life.
Response from AF on Apr 18, 2018
Dear Jess, Thank you for sharing your feedback with us. It’s great to hear that you found the apartment well located. We hope to have the chance to see you again at Native. Best wishes, Go Native Team

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Great Apartment and Location
Apartment was very nice, well decorated and in good condition. Only complaints would be: Not enough Blinds/Curtains to stop onlooking offices across the road - need more privacy Poor instructions on how to find and get into the apartment block
Stayed 2 nights in Mar 2018
Response from TS on Apr 12, 2018
Hi Richard, Thank you for taking the time to review Creechurch and I please to hear you enjoyed your stay. We are in the process of refurbishing and re branding the property and your comment have been taken on board and we will action the point re the blinds and the directions as we have tried to make the journey as pain free as possible. It would be lovely to see you again soon. Best wishes Tanya

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good option for the City.
Great location for the City. Big apartment and very comfortable. Good heating and facilities. Be aware that it is very central and single glazed so can be noisy in the evening.
Stayed 3 nights in Mar 2018
Response from TS on Apr 12, 2018
Hi, We are pleased you enjoyed the neighborhood and all the interesting historical building close by. We are in the process of refurbishing the property in the near future and will be looking into the windows. Hope to see you again soon at Native. Best wishes Tanya

8/10 Good

Nga Ting

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
整體係唔錯嘅！相同房間真實見差唔多，設備都齊全。不過建築物較古舊，及鄰近酒吧，所以夜晚較嘈吵。客戶服務業一般，例如要求要垃圾袋、洗碗球等都無即時處理，要待其七個清潔日才處理。
Stayed 9 nights in May 2024

10/10 Excellent

Minerva moran

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
El departamento está bastante amplio , bonito , moderno y tiene todo lo necesario
Stayed 5 nights in Aug 2023

10/10 Excellent

Chung Hei

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
i love the house design, this is very comfortable!
Stayed 7 nights in Jun 2023

8/10 Good

Francia

Travelled with group
Liked: Cleanliness, room comfort
Departamento bonito
El lugar es cómodo, limpio y bonito. El detalle está en lo ruidoso, ya que se escucha mucho el pequeño pub de enfrente. Nos pasó algo muy raro, la regadera se abrió 1 hr después de haberla usado y por supuesto que nadie la abrió! Escuchábamos muchos ruidos de un cuarto a otro, el departamento es bastante bonito y bien ubicado pero por las noches no podíamos descansar.
Stayed 3 nights in Apr 2023

8/10 Good

Christoffer

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from TS on Mar 12, 2020
Hi Christoffer, Thanks for the review. Great to see you liked the places and location. Tanya

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Getting in was via phone. Rest just perfect. Was a bit stressed as I had to phone to get in with code
Stayed 1 night in Jan 2020
Response from TS on Mar 12, 2020
Hi, Thanks for the review. Great to see you liked the places and location. Apologies about the access glad to hear the team were able to help you. Hope to see you back soon. Tanya

10/10 Excellent

Gustavo Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente apartamento.
Ubicación estupenda. Apartamento muy cómodo y excelentemente equipado.
Stayed 9 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Parfait vraiment rien à dire xxxxxxxxxxxxxxxxxxxxxxx
Stayed 1 night in Mar 2019
Response from TS on Mar 18, 2019
Hi, Thank you for the smashing review. Amazing to see that appreciated the quality and style of decor. We hope to see you when you're back in London soon. Best wises Tanya