Front of property

Reviews of London House Hotel

3 out of 5
London House Hotel
81 Kensington Gardens Square, Bayswater, London, England

Reviews

8.2

Very good

Rating 10 - Excellent. 399 out of 1004 reviews" "
Rating 8 - Good. 389 out of 1004 reviews" "
Rating 6 - Okay. 124 out of 1004 reviews" "
Rating 4 - Poor. 59 out of 1004 reviews" "
Rating 2 - Terrible. 33 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very quiet, clean & helpful staff. We will certainly be back.
Stayed 3 nights in May 2024
Response from LHH Team on May 22, 2024
Dear Sarah Anne,Thank you for your wonderful feedback. We're delighted to hear that you enjoyed your stay at London House Hotel and found it quiet, clean, and our staff helpful.We look forward to welcoming you back soon for another pleasant stay.Kind regards, London House Hotel Team

10/10 Excellent

JUAN JOSE RAMIREZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent hotel, well conserved with that British touch. The staff very friendly and helpful, special mention for Manuela. And a great location close to restaurants and cafes and also with easy access to public transportation , definitely I will stay here again.
Stayed 3 nights in May 2024
Response from LHH Team on May 22, 2024
Dear Juan,Thank you for your excellent feedback. We're thrilled to hear that you enjoyed our well-preserved hotel with its British charm and appreciated our friendly and helpful staff. Manuela will be especially pleased to receive your kind mention.It's great to know that our convenient location, close to restaurants, cafes, and public transportation, added to your positive experience. We look forward to welcoming you back to London House Hotel for another fantastic stay.Kind regards, London House Hotel Team

8/10 Good

Candace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location when exploring the Kensington area as very walkable to attractions, shopping, restaurants and pubs. Staff was very friendly and helpful. The room was a little smaller but designed well to accommodate a family of 4 with 3 of the most comfortable beds. Be mindful of the street noise as we were on the main floor so could hear people outside.
Stayed 1 night in May 2024
Response from LHH Team on May 22, 2024
Dear Candace,Thank you for your feedback. We're delighted to hear that you enjoyed our great location, allowing you to explore the Kensington area easily. It's wonderful to know that our friendly and helpful staff contributed positively to your stay.We're pleased that the room's design accommodated your family comfortably with three of the most comfortable beds. We apologize for any inconvenience caused by the street noise. If you decide to stay with us again, we would be happy to arrange a quieter room for you.We look forward to welcoming you back to London House Hotel for another enjoyable stay.Kind regards, London House Hotel Team

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from LHH Team on May 22, 2024
Dear David,Thank you for your rating of 4/5. We're pleased to know that you had a positive experience at London House Hotel.If there are any specific aspects of your stay that you particularly enjoyed or any suggestions you might have for improvement, we would love to hear from you. Your feedback is invaluable as we strive to enhance our guest experience.We look forward to welcoming you back for an even better stay.Kind regards, London House Hotel Team

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely garden view room which was so quiet. The rooms arent huge but it was clean and had everything we needed for 2 nights. The hotel was modern, light and clean. We were able to leave our luggage there on our day of checkout so we could go out for the day and we returned later to pick it up. Breakfast was simple but very nice. Lovely helpful staff. Within a 2 minute walk of the Central, District and Circle lines. Lots of places to eat and shops to get supplies. Would definitely stay there again.
Stayed 2 nights in May 2024
Response from LHH Team on May 22, 2024
Dear Helen,Thank you for your lovely feedback. We're delighted to hear that you enjoyed your quiet garden view room and found it clean and well-equipped for your stay. It's great to know that our modern, light, and clean environment, along with the convenience of luggage storage, added to your positive experience.We're also pleased that you enjoyed the simple yet nice breakfast and found our staff helpful. Our proximity to the Central, District, and Circle lines, as well as nearby dining and shopping options, is indeed a great advantage.We look forward to welcoming you back to London House Hotel for another wonderful stay.Kind regards, London House Hotel Team

8/10 Good

Mary

Travelled with family, Travelled with group
Good
Response from LHH Team on May 20, 2024
Dear Mary,Thank you for your feedback. We're pleased to know that you had a good experience at London House Hotel.We look forward to welcoming you back for another pleasant stay.Kind regards, London House Hotel Team

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
I love the park I could see from my room
Stayed 5 nights in May 2024
Response from LHH Team on May 20, 2024
Dear Hector,Thank you for your feedback. We're delighted to hear that you enjoyed the park view from your room.We hope to welcome you back to London House Hotel soon for another enjoyable stay.Kind regards, London House Hotel Team

10/10 Excellent

Brylon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, great location!
Stayed 4 nights in May 2024
Response from LHH Team on May 20, 2024
Dear Brylon,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our accommodation and location.We look forward to welcoming you back to London House Hotel for another great stay.Kind regards, London House Hotel Team

10/10 Excellent

Christiane, Chambly

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre très petite mais lit et literie très confortable.
Stayed 3 nights in May 2024
Response from LHH Team on May 20, 2024
Dear Christiane,Thank you for sharing your feedback. We're glad to hear that you found the bed and bedding very comfortable, despite the room being small.We hope to welcome you back to London House Hotel soon and provide you with another comfortable stay.Kind regards, London House Hotel Team

8/10 Good

Bela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location, close to Hyde Park, Kennsington Palace, Notting Hill, 10 minutes from Paddington Station / bus connection to Luton airport /, food store 2 minutes.
Stayed 4 nights in May 2024
Response from LHH Team on May 17, 2024
Dear Bela,Thank you for sharing your positive experience at London House Hotel. We're delighted to hear that you enjoyed our quiet location and the proximity to Hyde Park, Kensington Palace, and Notting Hill. It's great to know that our accessibility to Paddington Station and the bus connection to Luton Airport made your travel convenient, and that you found a food store just two minutes away.We hope to welcome you back soon for another pleasant stay.Kind regards, London House Hotel Team

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in May 2024
Response from LHH Team on May 17, 2024
Dear Robert,Thank you for sharing your feedback. We're delighted to hear that you enjoyed your stay at London House Hotel.We look forward to welcoming you back for another pleasant visit.Kind regards, London House Hotel Team

10/10 Excellent

Maya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
London House had friendly staff and was conveniently located. The neighborhood is probably usually quiet. Right now there is a lot of construction, which woke us daily, but not until 7am.
Stayed 3 nights in May 2024
Response from LHH Team on May 17, 2024
Dear Maya,Thank you for your feedback on your recent stay at London House Hotel. We're pleased to hear that you found our staff friendly and our location convenient. We understand that the current construction in the area has been disruptive, and we apologize for any inconvenience it caused during your stay.We appreciate your understanding and hope that the construction will be completed soon, restoring the usual quietness of our neighborhood. We look forward to welcoming you back in the future for a more peaceful experience.Kind regards, London House Hotel Team

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from LHH Team on May 17, 2024
Dear Chris,Thank you for your perfect rating of 5/5! We're thrilled to know that you had such a positive experience at London House Hotel.We look forward to welcoming you back for another excellent stay.Kind regards, London House Hotel Team

8/10 Good

Becky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating with gwtting us wine glasses every day, a small folding chair and recommendations on places to eat. Hotel is very close to Bayswater train station and evwrythong needed was in the area
Stayed 4 nights in May 2024
Response from LHH Team on May 15, 2024
Dear Becky,Thank you for your lovely feedback. We're thrilled to hear that our staff were able to accommodate your needs effectively, from providing wine glasses to offering a folding chair and recommending great dining spots in the area. It's also wonderful to know that you found our location near Bayswater train station convenient and well-serviced by local amenities. We strive to make every aspect of our guests' stays comfortable and enjoyable, and we're glad we succeeded with yours.We look forward to having the pleasure of hosting you again at London House Hotel.Kind regards, London House Hotel Team

10/10 Excellent

Jason

Stayed 2 nights in May 2024
Response from LHH Team on May 15, 2024
Dear Jason,Thank you for the perfect rating of 5/5! We're thrilled to see that you had such a positive experience at London House Hotel.If there are any specific aspects of your stay that you particularly enjoyed or if you have any suggestions for how we might further enhance our services, we would love to hear from you. Your feedback is invaluable to us.We hope to welcome you back soon for another wonderful stay.Kind regards, London House Hotel Team

8/10 Good

Luisa, Forest Hills

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024
Response from LHH Team on May 15, 2024
Dear Luisa,Thank you for your rating of 4/5. We're glad to know that your stay at London House Hotel was largely positive. We are committed to providing exceptional service and accommodations, and we would appreciate any further feedback you might have on how we can make your next stay a perfect 5/5. Your insights are invaluable as we strive to enhance our guest experience.We look forward to the opportunity to host you again and aim for that perfect score on your next visit.Kind regards, London House Hotel Team

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Taxi had a hard time finding
Stayed 3 nights in May 2024
Response from LHH Team on May 10, 2024
Dear Sheila,Thank you for your rating of 4/5. We're pleased to know that your stay at London House Hotel was largely positive. We strive for excellence in every aspect of our guests' experience, and your feedback is crucial for our continuous improvement. If there are specific areas where you feel we could do better, please do share your thoughts with us.We look forward to the opportunity to host you again and aim for that perfect score on your next visit.Kind regards, London House Hotel Team

10/10 Excellent

Daniel

Liked: Property conditions & facilities
Stayed 3 nights in May 2024
Response from LHH Team on May 10, 2024
Dear Daniel,Thank you for the perfect rating of 5/5! We're thrilled to hear that you had such a positive experience at London House Hotel. If there are any specific aspects of your stay that you particularly enjoyed or if you have any suggestions for how we might further enhance our services, we would love to hear from you. Your feedback is invaluable to us.We hope to welcome you back soon for another wonderful stay.Kind regards, London House Hotel Team

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location very convenient . the only complaint we had were limited space in th room. Bathroom had minimal counter space.
Stayed 3 nights in May 2024
Response from LHH Team on May 8, 2024
Dear Angel,Thank you for choosing to stay at our hotel, and for taking the time to share your feedback. We're pleased to hear that you found our location convenient during your visit.We apologize for any inconvenience caused by the limited space in the room and the minimal counter space in the bathroom. We understand the importance of providing comfortable accommodations for our guests, and we'll take your feedback into consideration as we strive to improve our services.If you have any further comments or suggestions, please feel free to reach out to us. We appreciate your input and hope to have the opportunity to welcome you back for a more comfortable stay in the future.Warm regards,London House Hotel Team

10/10 Excellent

Breda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from LHH Team on May 8, 2024
Dear Breda,Thank you for the perfect rating! We're thrilled to know that you thoroughly enjoyed your stay at London House Hotel and that we met your expectations. If there are any particular highlights from your stay or feedback you'd like to share, we would be delighted to hear from you. Your insights help us continue to provide exceptional service.We look forward to the opportunity to welcome you back for another wonderful experience.Kind regards, London House Hotel Team

10/10 Excellent

Delbert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had a nice entry and reception with very helpful staff. Room was clean and well appointed which meet all of our expectations. Property also had an elevator. Location was convenient to underground and restaurants.
Stayed 4 nights in Apr 2024
Response from LHH Team on May 8, 2024
Dear Delbert,Thank you for your wonderful feedback regarding your recent stay at London House Hotel. We are delighted to hear that you appreciated our welcoming reception area and found our staff to be helpful. It’s great to know that your room met all of your expectations in cleanliness and amenities, and that you found the elevator to be a convenient addition.We're also pleased that our location served you well in accessing nearby underground stations and restaurants. We hope you had a memorable time exploring the area!We look forward to welcoming you back soon for another satisfying stay.Kind regards, London House Hotel Team

10/10 Excellent

Hiba

Stayed 5 nights in Apr 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2024
Response from LHH Team on May 3, 2024
Dear Sandra,Thank you for your rating! We're thrilled to hear that you had a 5-star experience during your stay with us. Your satisfaction is our priority, and we're glad that we met your expectations.If you have any further feedback or if there's anything we can assist you with, please feel free to reach out. We look forward to welcoming you back for another excellent stay in the future!Best regards,London House Hotel Team

8/10 Good

jean

Great hotel good location good service clean
Stayed 5 nights in Apr 2024
Response from LHH Team on Apr 29, 2024
Dear Jean,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and that you found our hotel to be in a great location, with good service and cleanliness.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best regards,London House Hotel Team

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy room but clean and comfortable. Good location for hotel, quiet but near underground lines
Stayed 5 nights in Mar 2024
Response from LHH Team on Apr 29, 2024
Dear Lauren,Thank you for your feedback! We're pleased to hear that you found your room cozy, clean, and comfortable during your stay with us. Our location aims to provide a peaceful atmosphere while still offering easy access to underground lines for convenient travel around the city. Should you plan another visit to London, we'd be happy to welcome you back to our hotel.Best regards,London House Hotel Team

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from LHH Team on Apr 29, 2024
Dear Rebecca,Thank you for your glowing rating! We're delighted to know that you had a perfect experience during your stay with us. Should you ever find yourself in London again, we'd love to welcome you back for another fantastic stay.Best regards,London House Hotel Team

10/10 Excellent

Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, good location
Stayed 4 nights in Apr 2024
Response from LHH Team on Apr 26, 2024
Dear Yi,Thank you for your feedback! We're glad to hear that you appreciated our service and found our location convenient. Providing excellent service and ensuring our guests have a comfortable stay are our top priorities.If there's anything else we can assist you with or if you have any further comments or suggestions, please feel free to let us know. We're here to help and ensure you have a pleasant experience with us.Best regards,London House Hotel Team

4/10 Poor

Maharani

Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from LHH Team on May 3, 2024
Dear Maharani,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of your expectations.We'd appreciate it if you could provide more details about your stay and any specific areas where we can improve. Your input is valuable to us, and we strive to address any issues to ensure a better experience for all our guests.If you have any further concerns or if there's anything we can do to make things right, please don't hesitate to reach out to us directly. We hope to have the opportunity to exceed your expectations in the future.Best regards,London House Hotel Team

8/10 Good

AR

Liked: Cleanliness, staff & service
The room was too small. But clean and had everything I needed. Hotel was renovated and modern. Location is walkable to the train station and even to the Paddington station.
Stayed 2 nights in Apr 2024
Response from LHH Team on Apr 26, 2024
Dear AR,Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you found our hotel clean and equipped with everything you needed, and we appreciate your compliments on our renovated and modern facilities.We apologize if the size of the room did not fully meet your expectations. We understand that space is an important aspect of a comfortable stay, and we'll take your feedback into consideration as we strive to improve our accommodations.It's great to know that our location was convenient for you, with easy access to the train station and Paddington station. We hope this added convenience enhanced your overall experience in London.If you have any further feedback or if there's anything else we can do to make your next stay more enjoyable, please feel free to let us know. We value your input and hope to welcome you back for another pleasant stay in the future.Best regards,London House Hotel Team

8/10 Good

Stig

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. The hotel are in very good condition. Would love to stay there again
Stayed 3 nights in Apr 2024
Response from LHH Team on Apr 26, 2024
Dear Stig,Thank you for your kind words and for choosing to stay with us. We're delighted to hear that you had a lovely stay and that you found our hotel to be in excellent condition. It's always our goal to provide a comfortable and enjoyable experience for our guests, and we're thrilled that we were able to meet your expectations.We would be honored to welcome you back for another stay in the future. If there's anything specific you would like during your next visit, please don't hesitate to let us know. We're here to ensure that your future stays with us are just as wonderful as your previous one.Warm regards,London House Hotel Team

10/10 Excellent

Sierra Raksmey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy
Stayed 2 nights in Apr 2024
Response from LHH Team on Apr 26, 2024
Dear Sierra,Thank you for sharing your experience with us! We're delighted to hear that you found our hotel cozy and comfortable. Providing a warm and inviting atmosphere for our guests is always our goal, and we're glad to know that you felt comfortable during your stay.If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another cozy stay in the future!Warm regards,London House Hotel Team

10/10 Excellent

Mathieu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome, clean room, quiet
Stayed 4 nights in Apr 2024
Response from LHH Team on Apr 26, 2024
Dear Mathieu,Thank you for your kind feedback! We're thrilled to hear that you had a great welcome and that you found your room clean and quiet. Providing a warm welcome and ensuring our guests have a peaceful stay are top priorities for us, so we're delighted to know that we met your expectations in these areas.If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We hope to have the pleasure of welcoming you back to our hotel again soon!Best regards,London House Hotel Team

10/10 Excellent

Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good in terms of easy going to everywhere in the city, quite convenient, and the good service is very impressive. I’ll recommend this hotel to my friends.
Stayed 6 nights in Apr 2024
Response from LHH Team on Apr 19, 2024
Dear Yi,Thank you for your positive feedback! We're delighted to hear that you enjoyed our convenient location and were impressed by the service provided by our team. Recommendations from satisfied guests like you mean a lot to us, and we truly appreciate your support.If you have any friends planning a trip to the city, we would be honored to welcome them as our guests. We strive to provide all our guests with a comfortable and memorable stay, and we're thrilled to have met your expectations.Once again, thank you for choosing to stay with us, and we look forward to welcoming you or your friends back in the future!Best regards,London House Hotel Team

10/10 Excellent

Vince

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with staff that can’t do enough to make your stay enjoyable and relaxing.
Stayed 3 nights in Apr 2024
Response from LHH Team on Apr 15, 2024
Dear Vince,Thank you so much for your kind words! We're delighted to hear that you had a great experience at our hotel and that our staff went above and beyond to ensure your stay was enjoyable and relaxing. Providing excellent service and creating memorable experiences for our guests is always our top priority.If there's anything else we can assist you with or if you have any special requests during your stay, please feel free to let us know. We're here to make your time with us as comfortable and enjoyable as possible.Thank you for choosing to stay at our hotel, and we look forward to welcoming you back in the future!Best regards,London House Hotel Team

10/10 Excellent

Edoardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LHH Team on Apr 15, 2024
Thank you for the rating, Edoardo! If you have any specific feedback or if there's anything we can assist you with, feel free to let us know. We're here to ensure you have a fantastic experience during your stay.

10/10 Excellent

Elizabeth Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little small but everything was clean and tidy. The beds and pillows were really comfortable. Staff were friendly and helpful. Area around the hotel is under redevelopment but this didn’t impact on the stay and will look fabulous when completed. Overall it’s been a fabulous stay. We will be back. Thank you.
Stayed 3 nights in Apr 2024
Response from LHH Team on Apr 15, 2024
Dear Elizabeth,Thank you for your feedback! We're delighted to hear that you had a fabulous stay with us despite the size of the room and the ongoing redevelopment in the area. Your comfort and satisfaction are important to us, and we're glad to know that the cleanliness, comfort of the beds and pillows, as well as the friendliness and helpfulness of our staff, contributed positively to your experience.We appreciate your understanding regarding the ongoing redevelopment, and we're excited about the improvements it will bring to the area in the future. We look forward to welcoming you back on your next visit, and please don't hesitate to let us know if there's anything we can do to make your stay even more enjoyable.Thank you for choosing to stay with us, and we can't wait to host you again soon!Best regards,London House Hotel Team

10/10 Excellent

Lucy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and professional. Made our trip with two young children all the more enjoyable. We shall be back. Thank you
Stayed 1 night in Apr 2024
Response from LHH Team on Apr 10, 2024
Dear Lucy,Thank you for your kind words. We're thrilled to hear that our staff's friendliness and professionalism contributed positively to your trip, especially with two young children in tow. Providing a welcoming and accommodating environment for families is something we take great pride in, and it's wonderful to know we made your stay more enjoyable.Your intention to return is the highest compliment we could receive, and we eagerly look forward to welcoming you and your family back to London House Hotel. Until then, we wish you all the best and thank you for choosing to stay with us.Warm regards,London House Hotel Team

4/10 Poor

Debra

Disliked: Property conditions & facilities
Our room was extremely hot and the basement area was noisy at night.
Stayed 3 nights in Apr 2024
Response from LHH Team on Apr 10, 2024
Dear Debra,Thank you for taking the time to share your experience with us. We're sorry to hear that your stay was affected by the temperature in your room and noise from the basement area at night. Providing a comfortable and peaceful environment for our guests is paramount, and we regret that we fell short in ensuring this for you.Please rest assured, we take your feedback seriously and will look into both the issue with the room temperature and the source of the noise to implement measures that can prevent such experiences in the future.We value your input and hope to have the opportunity to welcome you back, aiming to provide a stay that not only meets but exceeds your expectations for comfort and tranquility.Warm regards,London House Hotel Team

10/10 Excellent

Eshe

Liked: Cleanliness, staff & service, property conditions & facilities
London House is conveniently located within 3 minutes walking distance to major train stations and is surrounded by many restaurant options. The staff is extremely pleasant and helpful. I would highly recommend to anyone visiting London and wanting the convenience of easy commuting.
Stayed 1 night in Mar 2024
Response from LHH Team on Apr 3, 2024
Dear Eshe,Thank you for your kind words and high recommendation. We're delighted to hear that you enjoyed the convenient location of London House Hotel, with its close proximity to major train stations and the variety of restaurant options nearby. Ensuring our guests have a pleasant and convenient base for exploring London is important to us, and it's rewarding to know we succeeded in making your stay enjoyable.We're also thrilled to hear that you found our staff extremely pleasant and helpful. Our team is dedicated to providing the best possible service to ensure our guests feel welcome and supported during their visit.Your recommendation means a lot to us, and we're grateful for the opportunity to have hosted you. We look forward to welcoming you back to London House Hotel in the future for another memorable visit.Warm regards,London House Hotel Team

10/10 Excellent

Lennie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice for the price i would start again.
Stayed 4 nights in Mar 2024
Response from LHH Team on Apr 3, 2024
Dear Lennie,Thank you for sharing your feedback. We're delighted to hear that you found our property very nice and felt it offered good value for the price. Knowing that you would choose to stay with us again is the highest compliment we could receive.We look forward to welcoming you back to London House Hotel in the future, aiming to provide another enjoyable stay.Warm regards,London House Hotel Team

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly reception staff, very cosy garden view room.
Stayed 1 night in Jan 2024
Response from LHH Team on Apr 3, 2024
Dear Lee,Thank you for your kind feedback. We're thrilled to hear that you found our reception staff very helpful and friendly, and that you enjoyed the cosiness of your garden view room. Providing a warm and welcoming environment for our guests is very important to us, and it's wonderful to know that we succeeded in making your stay pleasant.The garden view rooms are indeed a special part of the experience at London House Hotel, offering a peaceful and charming outlook for our guests. We're glad you appreciated it.We look forward to welcoming you back in the future for another enjoyable stay.Warm regards,London House Hotel Team

8/10 Good

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, Staff really friendly and helpful, slightly noisy surroundings and other guests but overall would recommend staying here!
Stayed 3 nights in Mar 2024
Response from LHH Team on Apr 3, 2024
Dear Levi,Thank you for your feedback and recommendation. We're delighted to hear that you found our location fantastic and our staff really friendly and helpful. Providing a welcoming and supportive environment is very important to us, and it's wonderful to know that our team made a positive impact on your stay.We apologize for any inconvenience caused by the noise from the surroundings and other guests. We understand how important a peaceful atmosphere is for a restful stay, and we regret that this aspect did not fully meet your expectations.Despite this, we're glad to hear that you would recommend staying with us, and we look forward to welcoming you back to London House Hotel in the future for another enjoyable experience.Warm regards,London House Hotel Team

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Within 10 minute walk to three different Subway stations. Lots of food option just around the corner. Price was great and it was very quiet. The room was cleaned daily and the front desk helpful. Would definitely stay again!
Stayed 3 nights in Mar 2024
Response from LHH Team on Apr 3, 2024
Dear Jenna,Thank you for your wonderful feedback. We're thrilled to hear that you loved our property and found its location convenient, being within a 10-minute walk to three different subway stations. It's great to know that the variety of food options around the corner added to the enjoyment of your stay.We're delighted that you found the price great, appreciated the quiet atmosphere, and noticed the daily room cleaning. Our front desk team aims to be as helpful as possible, and it's rewarding to know they contributed positively to your experience.Hearing that you would definitely stay with us again is the highest compliment we could receive. We look forward to welcoming you back to London House Hotel for another enjoyable stay.Warm regards,London House Hotel Team

10/10 Excellent

Delyth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful reception area and friendly helpful front desk staff
Stayed 1 night in Mar 2024
Response from LHH Team on Apr 3, 2024
Dear Delyth,Thank you for your kind words about our reception area and front desk staff. We're delighted to hear that you found the reception area beautiful and our staff friendly and helpful. Providing a warm welcome and assistance throughout your stay is very important to us, and it's wonderful to know that our team made a positive impact on your experience.We look forward to welcoming you back to London House Hotel in the future for another pleasant visit.Warm regards,London House Hotel Team

2/10 Terrible

Jounghea, Warrenton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size is so tiny .can not move easy ...bed is too tiny . Noise in floor ..can not sleep at all..I do not go there any more.
Stayed 1 night in Mar 2024
Response from Reservations Manager // London House Hotel on Mar 28, 2024
Dear Jounghea,Thank you for sharing your experience.We are sorry that you did not enjoy your stay fully. We do advertise our rooms accurately, including the room sizes. We are also happy to help here at the hotel and willing to always find a solution for our guests.We apologize for any inconvenience caused and hopefully see you back in the future!

10/10 Excellent

Eric

Friendly staff, attractive facilities, and clean and comfortable rooms. Good place for travelers.
Stayed 1 night in Mar 2024
Response from LHH Team on Mar 25, 2024
Dear Eric,Thank you for your kind words and positive feedback. We're delighted to hear that you found our staff friendly and our facilities attractive, and that you appreciated the cleanliness and comfort of our rooms. Providing a welcoming, comfortable, and clean environment for travelers is our top priority, and it's rewarding to know we succeeded in making your stay a good one.We're glad you consider our hotel a good place for travelers, and we look forward to welcoming you back in the future for another pleasant stay.Warm regards,London House Hotel Team

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely property, set away from the bustling streets with its own small residential neighborhood and pleasant, private park. The rooms are compact but the windows let in lots of light and make the room feel much larger. It was very quiet, the staff were great. Would highly recommend.
Stayed 7 nights in Mar 2024
Response from LHH Team on Mar 25, 2024
Dear Kristin,Thank you for your wonderful feedback and high recommendation. We're thrilled to hear that you found our property lovely, appreciated its quiet setting away from bustling streets, and enjoyed the small residential neighborhood and pleasant, private park. Creating a serene and welcoming atmosphere is important to us, and we're glad these aspects contributed positively to your experience.It's great to know that, despite the compact size of the rooms, the ample natural light made them feel more spacious and comfortable for you. We strive to ensure that all our guests have a pleasant stay, and hearing that you found it very quiet and our staff great is very rewarding.We're delighted that you would highly recommend our hotel, and we look forward to the opportunity to welcome you back in the future for another enjoyable stay.Warm regards,London House Hotel Team

8/10 Good

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Mar 2024
Response from LHH Team on Mar 25, 2024
Dear Marie,Thank you for your rating of 4/5. We're glad to hear that you had a positive experience at London House Hotel. We strive to provide our guests with the best service and comfort, and your feedback is invaluable as we continue to improve.If there are specific areas where you feel we could enhance your experience further, we would be grateful to hear your suggestions. We look forward to welcoming you back in the future, aiming to achieve a 5/5 rating on your next stay.Warm regards,London House Hotel Team

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing!
Stayed 1 night in Mar 2024
Response from LHH Team on Mar 25, 2024
Dear Daniel,Thank you for your kind words! We're thrilled to hear that you found our staff amazing. Providing friendly, helpful, and exceptional service is something we take great pride in, and it's rewarding to know that our team made a positive impact on your stay.We look forward to welcoming you back in the future for another enjoyable experience with us.Warm regards,London House Hotel Team

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from LHH Team on Mar 25, 2024
Dear Natalie,Thank you so much for your perfect rating of 5/5! We're thrilled to know that your stay with us met your expectations to the fullest. Ensuring our guests have a memorable and comfortable experience is our top priority, and it's rewarding to see we've achieved this with you.We look forward to welcoming you back to London House Hotel for another excellent visit in the future.Warm regards,London House Hotel Team