Ratings based on 2,495 Verified Reviews

4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.6 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromNYC

Nice garden view

Posted 21-Jan-2017
Pros: the garden view sataff breakfast close to kenstngton garden
Cons: nothing I can think of
Location: kensington garden, walk to serpentine gallery
Was nice stay great helpful staff room overlooking the square beautiful sunset
5out of 5
Recommended
for Everyone
by A verified traveller fromSingapore

Nice and clean

Posted 21-Jan-2017
Good experience, great location. I recommend everyone to this hotel. My breakfast was not included in the deal but I am happy.
5out of 5
Recommended
for Everyone
by A verified traveller from愛知県

清潔感のあるホテル

Posted 19-Jan-2017
1人で宿泊しましたが、部屋はとても清潔感があり、フロントの人も対応が良く、とても心地よかったです。次回ロンドンを訪れる機会があれば、ぜひここに泊まりたいと思います。
4out of 5
Recommended
for Everyone
by A verified traveller fromAustralia

Great location, close to tube station

Posted 16-Jan-2017
Hotel is in a great location, right near Bayswater tube station & also within walking distance to Queensway station if you need a different tube line. It's close to Kensington Gardens which leads you down to palace & museums. There's plenty of places to eat within walking distance. There is also breakfast served in the hotel each morning. Hotel is well maintained & fresh towels and cups given each day. The room was a little bit small given we were staying for a week, however if you're jam packing your days in & only sleeping there it won't be an issue.
4out of 5
Recommended
for Everyone
by A verified traveller fromParis

Bon hôtel dans un beau cadre

Posted 15-Jan-2017
Pros: Le cadre extérieur, la situation dans Londres et le confort.
Cons: Améliorer le confort de l'entrée, les couleurs (question de goût, of course!), la musique d'ambiance très ascenseur! salle du breakfast, très froide
Location: Quartier élégant. Proximité des parcs. A côté de Notting Hill et de Portobello...
J'ai beaucoup apprécié le beau cadre architectural, le square, et la situation de l'hôtel. L'entrée est un peu froide et la musique insipide mais l'accueil est très efficace sinon chaleureux. La chambre était propre, calme, de bon goût, et avait le confort nécessaire. La salle du breakfast est assez triste.
4out of 5
Recommended
for Everyone
by A verified traveller fromVantaa

Kiva hotelli hyvällä sijainnilla

Posted 15-Jan-2017
Siisti hotelli hyvien kulkuyhteyksien varrella. Hotelli on rauhallisella paikalla, mutta liikenteen melu saattaa kuulua yllättävän kovana. Samoin hotellin sisällä äänieristys on todella heikko. Ei kuitenkaan häirinnyt meidän yöunia, mutta on hyvä varata korvatulpat mukaan. Aamupala oli ehkä vähän suppea, mutta toisaalta riittävä. Voisimme tulla tähän hotelliin uudelleenkin!
4out of 5
Recommended
for Everyone
by A verified traveller

gepflegtes hotel in idealer lage

Posted 11-Jan-2017
Pros: die zimmer sind für stadthotel gut und sauber ,badzimmer ist sehr gut mit dusche
Cons: das frühstück war nicht unsere sache aber um die ecke haben wir super gefrühstückt
Location: super gelegen 5 min zum underground und 5 min zum bus direkt nach camden touwn
gute erreichbarkeit, gute restaurants in der nähe, bus und underground in unmittelbarer nähe
4out of 5
Recommended
for Everyone
by A verified traveller fromStuttgart, Germany

Comfortable hotel in good location

Posted 9-Jan-2017
Pros: Staff, location, heated bathroom floor
Location: Ethnic restaurants
Close to many interesting ethnic restaurants and Tube stations, convenient to Heathrow Express, helpful and friendly staff, clean rooms, good breakfast
4out of 5
Recommended
for Couples
by A verified traveller fromRoma

Grazioso albergo in zona deliziosa di Londra

Posted 9-Jan-2017
Pros: La sua struttura architettonica e la sua collocazione, oltre alla gentilezza del personale.
Cons: Il confort delle stanze e la colazione
Location: Posizione centrale, quartiere signorile, facilità di trasporti e vicinanza a tutte le zone di interesse della città
Hotel grazioso in palazzo signorile. Personale gentile e affabile. Stanza semplice ma confortevole.
2out of 5
by A verified traveller

Did not meet expectations

Posted 5-Jan-2017
Pros: Close to public transportation
Cons: Front desk staff might be a little more informative to guests.
Location: Close to public transportation.
Front desk clerk did not mention breakfast included with room rate. Room was small compared to others we stayed at in Milan and Lancaster doing our trip, felt like a dorm room. Very noisy late at night.