Twin Room

Reviews of Judd Hotel

3 out of 5
Judd Hotel
46 Cartwright Gardens, London, England

Reviews

8.2

Very good

Rating 10 - Excellent. 391 out of 1007 reviews" "
Rating 8 - Good. 377 out of 1007 reviews" "
Rating 6 - Okay. 139 out of 1007 reviews" "
Rating 4 - Poor. 70 out of 1007 reviews" "
Rating 2 - Terrible. 30 out of 1007 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Tom

Travelled with family
Liked: Cleanliness, staff & service
Shower very small. Room furniture was outdated. Amenities were fair. Storage for bags was not secured except by desk staff visually. Building was noisy.. needed door closures to eliminate banging.
Stayed 1 night in May 2024

10/10 Excellent

Billie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
employees were helpful and kind, breakfast was good, area convenient
Stayed 2 nights in May 2024

6/10 Okay

Richard

Travelled with family
No elevator
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location yet minutes from Euston, King's Cross, St Pancras, British Library, etc. Small room but good bed, bathroomm etc, and decent breakfast. Excellent value for a stopover.
Stayed 1 night in May 2024

10/10 Excellent

Eva de, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stay for a night it was lovely , save and convenient. Nice breakfast!
Stayed 1 night in May 2024

2/10 Terrible

Lynn

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not worth 300 a night stayed in the cellar nothing like the single room pictures breakfast in appetizing and cold
Stayed 1 night in May 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic, clean hotel in Bloomsbury, close to transport links. Plenty of food and drink options close by. Relatively cheap for London as well. We would stay here again.
Stayed 1 night in May 2024
Response from JUDD TEAM on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Mike

Travelled with family
Room are very small, much smaller than advertised. Front staff and chambermaids were very pleasant and made us feel welcome. Internet didn’t work that well on the 3rd floor. Stairs were also difficult to navigate, extremely steep and narrow so if you have mobility issues, I wouldn’t recommend this property. Other than that the location worked well for us.
Stayed 4 nights in May 2024
Response from Judd Hotel Team on May 10, 2024
Dear Mike,Thank you for sharing your review. We have addressed these issues with the relevant department to ensure these do not happen again. Please accept our apology and I hope that this hasn't put you off a return stay with us again.Sincerely,

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the location and setting of the hotel. My room overlooked the gardens at the front. Staff were lovely, single room very small but it was comfortable and restful, bed comfy. I will definitely stay again.
Stayed 1 night in May 2024
Response from Judd Hotel Team on May 10, 2024
Dear Karen,Thank you so much for your review. I'm delighted that you enjoyed your stay with us and that our wonderful, central London location, made getting to all the fantastic attractions really convenient.I will take all your feedback on board, and I hope we'll have an opportunity to welcome you back in the future.Sincerely

6/10 Okay

Christopher, Maidenhead

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Judd Hotel Team on May 10, 2024
Dear Christopher,Thank you for taking the time to share your feedback and score. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

John, Okotoks

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location Breakfast
Stayed 2 nights in Mar 2024
Response from JUDD TEAM on May 7, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Hilary

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Judd Hotel Team on May 8, 2024
Dear Guest,Great to hear about your stay with us, comfortable and enjoyable. Thank you for your review. We more than happy to be welcoming in future.

4/10 Poor

Kim, Nanaimo

Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Judd Hotel Team on May 3, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Andrew William

Travelled with family
Disliked: Property conditions & facilities
Location good, maintenance not so good. Ants found anfter a night around door and into room. Moth, dead, found between pillows. Could be much better but lets itself down a bit. Desk staff helpful and sorted new room after ants found
Stayed 3 nights in Apr 2024
Response from Judd Hotel Team on May 3, 2024
Dear Andrew,Thank you for sharing your review. We have addressed these issues with the relevant department to ensure these do not happen again. Please accept our apology and I hope that this hasn't put you off a return stay with us again.Sincerely,

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for us. Lovely room and friendly staff
Stayed 1 night in Apr 2024
Response from Judd Hotel Team on May 3, 2024
Dear Julie,Thank you for taking time and given good review. We are glad to know that you had a positive experience with us and that our efforts to provide excellent service did not go unnoticed. Moreover, your feedback is very important to us, as it helps us to improve and offer the best experience to our guests. We look forward to welcoming you back in the future and exceed your expectations once again,Have a great day

10/10 Excellent

Larry

Travelled with partner
Great breakfast and close to train station for a one nighter
Stayed 1 night in Apr 2024
Response from Judd Hotel Team on May 3, 2024
Dear Larry,Thank you very much for taking the time to write such lovely feedback. We are glad that you enjoyed your time with us. It will be our greatest pleasure to welcome you again at our hotel. We wish you the best and hope to see you again soon. Best wishes! Have a wonderful day!

8/10 Good

Rise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. I had questions and special a request for my husband. They were so accommodating I was so grateful for their responsiveness and their help! I would stay there again! And the breakfast was very good!
Stayed 2 nights in Apr 2024
Response from Judd Hotel Team on Apr 27, 2024
Dear Rise,Thank you so much for your review. It's great to hear you had a nice stay in one of our lovely room and that Our team was so friendly and helpful. It will be a great pleasure to share your kind words with everyone and hope we'll have an opportunity to welcome you back in the future.

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Bathroom very clean. Good shower. Breakfast good. Excellent location between St Pancras, Euston and Russell Square Tube stations.
Stayed 2 nights in Apr 2024
Response from Judd Hotel Team on Apr 27, 2024
Dar CynthiaThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
NO ELEVATOR, NARROW STAIRWAY. Ended up in a basement with room with a stained wall, tried curtain, damaged draft window
Stayed 1 night in Apr 2024
Response from Judd Hotel Team on May 8, 2024
Dear Guest,Thank you for sharing your review. We have addressed these issues with the relevant department to ensure these do not happen again. Please accept our apology and I hope that this hasn't put you off a return stay with us again.Sincerely,

6/10 Okay

Stuart

Stayed 1 night in Apr 2024
Response from Judd Hotel Team on Apr 26, 2024
Dear Stuart,Thank you for given such nice score on our hotel. We are glad that you enjoy your stayed with us. We are more than happy to welcoming in future.

10/10 Excellent

Howard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, and very good value. Close to transport and a 20 minute walk into the City centre.
Stayed 1 night in Apr 2024
Response from Judd Hotel Team on Apr 26, 2024
Dear Howard,Thank you for taking time and given good review. We are glad to know that you had a positive experience with us and that our efforts to provide excellent service did not go unnoticed. Moreover, your feedback is very important to us, as it helps us to improve and offer the best experience to our guests. We look forward to welcome you back in the future and exceed your expectations once again,Have a great daySincerely,

8/10 Good

Benjamin

Stayed 1 night in Apr 2024
Response from Judd Hotel Team on May 3, 2024
Dear Benjamin,Thank you for your score and feedback for your stay with us. We are more than happy to be welcoming in future.Have Nice Day!

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Judd Hotel Team on Apr 16, 2024
Dear Ian,Thank you for given such nice score on our hotel. We are glad that you enjoy your stayed with us. We are more than happy to welcoming in future.

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and reliable!
Stayed 1 night in Apr 2024
Response from JUDD TEAM on Apr 6, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a reasonable size and was very clean. The location is picturesque and is handy for both King’s Cross and Russell Square.
Stayed 1 night in Apr 2024
Response from Judd Hotel Team on Apr 16, 2024
Dear Matt,Thank you for your review. I am delighted you had a comfortable stay with us. I appreciate your positive comments and look forward to welcoming you back in the near future.

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old Bloomsbury town house hotel. Good for overnight stay on business. Friendly welcoming staff at reception.
Stayed 1 night in Apr 2024
Response from The Judd Hotel on Apr 8, 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Okay

MAHENDRA

Liked: Staff & service
Very convenient location.
Stayed 2 nights in Mar 2024
Response from Judd Hotel Team on Apr 3, 2024
Dear Mahendra,Greetings from The JUDD Hotel Team. It was a pleasure to host you. We are pleased to know you had a comfortable stay with us and that we were able to meet and exceed your expectation in regard to the service ,standard and hospitality. Location is prime no doubt and liked by all our Guests. Thank you for your valuable feedback and for recommending our service. We look forward to welcoming you soon.Kind Regards

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 2 nights in Mar 2024
Response from Judd Hotel Team on Mar 29, 2024
Dear Nelson,Thank you very much for taking the time to write such lovely feedback. We are glad that you enjoyed your time with us. It will be our greatest pleasure to welcome you again at our hotel. We wish you the best and hope to see you again soon. Best wishes!

8/10 Good

mandi

Stayed 1 night in Mar 2024
Response from Judd Hotel Team on Apr 16, 2024
Dear Mandi,Thank you for given such nice score on our hotel. We are glad that you enjoy your stayed with us. We are more than happy to welcoming in future.

6/10 Okay

Stephen

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The room was fine if all you are doing is trying to sleep. It’s very noisy though with the sound of pipes and boilers and whatever else during the night made it hard to sleep. The room was tiny, not much bigger than the bed so I would only book it if you are literally sleeping there. The breakfast staff were rude. The way they acted you would have thought they were doing you a favour and not paying for a service.
Stayed 1 night in Mar 2024
Response from Judd Hotel Team on Mar 29, 2024
Dear Stephen,I read your review with a heavy heart as I'm always disappointed to hear that we've let a guest down. I hope our Maintenance team were able to fix the problem with the light, or that we were able to move you to a better, more comfortable room. I apologise for the inconvenience caused.I'm really grateful for your feedback and hope you'll give us another chance to welcome you to our hotel in the future.

8/10 Good

Laura

Business traveller
Liked: Staff & service, amenities
I thought the other reviewers were being slightly dramatic, but the rooms really are small, including the bathroom. In the politest way possible, I wouldn’t recommend a ‘stout’ person booking this hotel, as the walkways, narrow winding stairs and the enclosed shower are all on the small side.. The shower is only a rainfall - so bring a shower cap if you’re not planning on washing your hair! The temperature of the room is very easy to regulate, and is situated right next to the bed, so if it’s too cold, you don’t even need to get out of bed to put the heating on :) The staff were friendly, and are a credit to the hotel. It’s situated perfectly, just an 8 minute walk from Euston station, and not much further from St Pancras. I’d definitely book again, but only if it was a solo trip, as I can’t imagine the double rooms being any more spacious
Stayed 2 nights in Mar 2024
Response from Judd Hotel Team on Mar 29, 2024
Dear Laura,Thank you for your 4 star review. I'm pleased you enjoyed your stay with us and loved our location. we will point out your feedback to our management team and hope you'll give us an opportunity to welcome you back to the Judd Hotel in the near future.

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent polite staff, nice clean rooms, breakfast included a bonus for us! If I was only to be really picky the walls on stairs down to the breakfast area could do with a paint but this had no impact on the stay as it was great. Thank you
Stayed 1 night in Mar 2024
Response from Judd Hotel Team on Mar 29, 2024
Dear Anita,Thank you for your review.We are really happy you enjoyed your stay with us. Thank you for point out wall ned to paint which we inform our maintenance team, I’m looking forward to having you again as a guest in our hotel.

8/10 Good

ROBERT

Stayed 1 night in Feb 2024
Response from Judd Hotel Team on Apr 16, 2024
Dear Robert,Thank you for sharing your review. We have addressed these issues with the relevant department to ensure these do not happen again. Please accept our apology and I hope that this hasn't put you off a return stay with us again.

6/10 Okay

Karen

Stayed 1 night in Mar 2024
Response from Judd Hotel Team on Apr 16, 2024
Dear Karen,Thank you for sharing your review. We have addressed these issues with the relevant department to ensure these do not happen again. Please accept our apology and I hope that this hasn't put you off a return stay with us again.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect location for my stay. I received a warm welcome and was very happy with my room, which was spotlessly clean and quiet. Breakfast, which was included, was very good.
Stayed 1 night in Feb 2024
Response from Judd Hotel Team on Mar 7, 2024
Dear StephenThank you for your review. I am delighted you had a comfortable stay with us. I appreciate your positive comments and look forward to welcoming you back in the near future

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Judd Hotel is a good, solid mid price hotel in Bloomsbury.Location is fantastic in lovely Bloomsbury, on a quiet crescent overlooking a park.Staff were lovely and breakfast included is a rarity in London.It is a Georgian building though, so no lifts and smallish rooms (depending on which room you get), but it's London and your hotel room is just somewhere to sleep, so overall the location wins.
Response from Judd Hotel Team on Mar 6, 2024
Dear Susan,Thank you for sharing your review. We have addressed these issues with the relevant department to ensure these do not happen again. Please accept our apology and I hope that this hasn't put you off a return stay with us again.Sincerely,

10/10 Excellent

Wenjing

We enjoyed our one night stay here. The area is very quiet and convenient. Maybe 3 mins walk from St Pancras train station and British library. Piccadilly will take you directly from King Cross St Pancras for 5.6 pounds only. The room is small but very functional. The washroom does have the ventilation fan that is nice. Though the room assigned to us is like minus three floor underground, which is not pleasant. Not sure if you can ask for room above ground in advance. The complimentary breakfast is very good with hot food and drink. For the price I am paying, this is exceeding my expedition. I wish the internet speed could be faster and it keeps disconnecting. Overall I highly recommend it to the travelers.
Stayed 1 night in Mar 2024
Response from Judd Hotel Team on Mar 6, 2024
Dear Guest,Greetings from The JUDD Hotel Team. It was a pleasure to host you. We are pleased to know you had a comfortable stay with us and that we were able to meet and exceed your expectation in regard to the service ,standard and hospitality. Location is prime no doubt and liked by all our Guests. Thank you for your valuable feedback and for recommending our service. We look forward to welcoming you soon.Kind Regards

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from JUDD TEAM on Mar 3, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

jacky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really helpful when we had an issue first night with being cold - temperature drop to 4 degrees outside. They gave us extra duvets. The breakfast was excellent - really good choice, fast and efficient. Rooms are small but spotless and well presented. Couldn't fault our stay really and would book there again.
Stayed 4 nights in Feb 2024
Response from Judd Hotel Team on Mar 6, 2024
Dear Guest,Thank you for taking your time and give review on our hotel. We are really happy you enjoyed your stay with us. I’m looking forward to having you again as a guest in our hotel.

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Judd Hotel Team on Feb 27, 2024
Dear Fernando,Thank you for given such nice score on our hotel. We are glad that you enjoy your stayed with us. We are more than happy to welcoming in future.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break hotel.
Good hotel, with excellent friendly service. Hotel is in a quiet convenient location. Breakfast was good, cooked items were all hot and replenished regularly. We were only staying for a short theatre / city break and hotel was perfect. Thoroughly recommended.
Stayed 1 night in Feb 2024
Response from Judd Team on Feb 25, 2024
Dear Stephen, Thanks for your feedback, We are glad to know that you had a positive experience with us and that our efforts to provide excellent service did not go unnoticed. Moreover, your feedback is very important to us, as it helps us to improve and offer the best experience to our guests. We look forward to welcome you back in the future and exceed your expectations once again, Have a great day! The Judd Hotel

6/10 Okay

Mascha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fine hotel to stay with kids. Walking distance from eurostar and trainstation for harry potter studios. Also good public transport connections to highlights of londen. Clean rooms and nice staff. Good breakfast. We would definitely choose this hotel again! The only flaw was the noise in our room because it was situated next to the heating or airconditioning unit of the hotel.
Stayed 4 nights in Feb 2024
Response from Judd Hotel Team on Feb 27, 2024
Dear Mascha,Thank you for sharing your review. We have addressed these issues with the relevant department to ensure these do not happen again. Please accept our apology and I hope that this hasn't put you off a return stay with us again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in good location at reasonable price
Stayed 2 nights in Feb 2024
Response from Judd Hotel Team on Feb 27, 2024
Dear David,Thank you for given such nice score on our hotel. We are glad that you enjoy your stayed with us. We are more than happy to welcoming in future.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Britain in a Nutshell
Room was cold. Even with a space heater it did not get warm as space heater turned off automatically each hour. Toilet did not flush. Bed is 6 feet long. My feet hung over the end. My room was noisy I got 4-5 hours sleep but then from 4 am on doors banged, luggage rolled as people left. It is, however, close to Kings Cross and clean and the staff were polite
Stayed 1 night in Feb 2024
Response from Judd Hotel Team on Feb 27, 2024
Dear Guest,Thank you for given such nice score on our hotel. We are glad that you enjoy your stayed with us. We are more than happy to welcoming in future.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from Judd Team on Feb 24, 2024
Thank you for taking your time and give review on our hotel. We are really happy you enjoyed your stay with us. I’m looking forward to having you again as a guest in our hotelGreetings from The JUDD Hotel Team. It was a pleasure to host you. We are pleased to know you had a comfortable stay with us and that we were able to meet and exceed your expectation in regard to the service ,standard and hospitality. Location is prime no doubt and liked by all our Guests. Thank you for your valuable feedback and for recommending our service. We look forward to welcoming you soon.Warm Regards,Judd Team.

8/10 Good

Koty

Liked: Staff & service, property conditions & facilities
I had a single room, which was incredibly small but clean; convenient location, friendly staff. Overall it was a good stay. I would spring for the larger room next time.
Stayed 4 nights in Feb 2024
Response from Judd Hotel Team on Feb 27, 2024
Dear Koty,Thank you very much for taking the time to write such lovely feedback. We are glad that you enjoyed your time with us. It will be our greatest pleasure to welcome you again at our hotel. We wish you the best and hope to see you again soon. Have a wonderful day!

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Judd Team on Feb 24, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gethin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and good decor condition..
Stayed 1 night in Feb 2024
Response from Judd Hotel Team on Feb 23, 2024
Dear Gethin,Thank you very much for taking the time to write such lovely feedback. We are glad that you enjoyed your time with us. It will be our greatest pleasure to welcome you again at our hotel. We wish you the best and hope to see you again soon. Best wishes! Have a wonderful day!