Find Hotels by Independent in Loma Mar

"The hotel is OK. I was inconvenienced by being locked out of my room at 9a. When I went to the front desk, the young lady wasn’t too friendly. She gave me another key, and that one didn’t work. A manager/maintenance man came by to let me in and said my key didn’t work because I was checking out that day. I asked why would I be locked out at 9a if checkout is at 11a. He replied “that’s just what happens. “ No apologies, no friendly smile, just a straight face. The hotel is OK, but the non friendliness of the staff made the stay not so great. "

"Stay away. Lobby is nice but the rooms don’t match. The worst part is the service and rudeness of the staff. Impossible to get help or speak to management. I’ve traveled internationally and have never had this much trouble with an establishment. "

"El personal de recepción de muy mal carácter "

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"Room was clean and comfortable and kitchen was well equipped. I did enjoy using the gym. The property had comfortable outdoor seating."

"Hair in the bed. unclean bed. "

"I had such high hopes for this hotel it had great reviews and from the pictures it looked cute. There was no employees on the premises when we were there. We spoke to a "front desk" employee through a kiosk that was like a zoom call and there was a terrible lag to it so communication was extremely hard. Our room was missing washrags, shampoo/ conditioner and body wash. The toilet stopped working thankfully my husband was able to fix it. And the room wasn't that clean. unfortunately Very disappointed ☹️"

"The breakfast is the best I’ve had at any of the local hotels."

"The room is modern , clean and has a new look and feel"