Lobby

Reviews of Hotel Promotel

2 out of 5
Hotel Promotel
117, Faubourg de Bourgogne, Saint-Jean-de-Braye, Loiret

Reviews

8.0

Very good

Rating 10 - Excellent. 48 out of 172 reviews" "
Rating 8 - Good. 85 out of 172 reviews" "
Rating 6 - Okay. 24 out of 172 reviews" "
Rating 4 - Poor. 10 out of 172 reviews" "
Rating 2 - Terrible. 5 out of 172 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

David

Travelled with family
Disliked: Property conditions & facilities, room comfort
Great 1980’s Themed hotel!
This hotel needs to be moved into the 21st century. The initial view of the hotel from the outside is good, but that’s about all that is good about it. You struggle to find the entrance to Reception, when checking in you are given your room key that doubles up as a weapon thanks to the size and weight of the keyring. The lift was not working so cannot comment on that but the carpet on the stairs has to be at least 30 years old, so thread bare and worn (seen better carpet in derelict properties). The room… well the positive thing is size. It’s bigger than your average hotel room. And that’s it. The bathroom has a bath with shower attachment but no shower head holder or curtain and it is unsafe to stand in the bath. The bath is also only at a guess 1400mm in length. Towels thin small and maybe only a few years newer than the carpets! And to really show its age, a bidet takes centre stage right by the bathroom door. Now on to the beds… I have had better nights sleep in the woods laying on twigs, roots and rocks. The double sagged to the middle and the single mattress was so thin I am sure if you held it up to the window you could see light through it. Breakfast was mediocre at best. Small selection of bread, croissant, cheese and cold meat, a bowl of ice cold hard boiled eggs that had been over cooked. Fruit bowl and small selection of cereal. The coffee was okay out of a machine. So if you fancy a trip back to the 1980’s then this is the hotel for you!
Stayed 1 night in Jul 2023
Response from Hôtel Promotel on Sep 8, 2023
Bonjour,Nous vous remercions de tout cœur pour la publicité.Cordialement,

10/10 Excellent

Nathalie

Stayed 1 night in Jul 2022

8/10 Good

anne

Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Minimal without refreshment decilitres - also no holder for shower head.
Stayed 1 night in Aug 2017

8/10 Good

pete, brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient inexpensive overnight stop
Nice quiet little hotel. Room for four with two doubles 85 euros.
Stayed 1 night in Jul 2017

8/10 Good

Tihomir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Clean and big room. Nice and polite staff. You can park free outside the hotel,much space.
Stayed 1 night in Jul 2017

6/10 Okay

Dean

Liked: Cleanliness
No restaurants or bars close to hotel, 20 min walk by the river to Orleans town centre okay. Not a lot of choice in Orleans town centre albeit what we had was fine.

6/10 Okay

bruce, Canada

Disliked: Staff & service, property conditions & facilities
Nothing special
WiFi only worked in lobby downstairs. Breakfast was OK but nothing special. Hallway noise quite loud.

4/10 Poor

English, CY

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
People smoking in their rooms
The hotel its self is pretty good except for the bathroom which only had a bath with shower head but no curtain or screen. What let it down was the staff being fully aware of smoking occurring but being unwilling to do anything about it..... The smell was overwhelming throughout and customers could be seen at the windows puffing away yet apparently there was nothing to be done. Fire risk!! At least!!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closed!
Closed! Not open ! Would add more but sure I will be told the review is not valid for the tenth time!
Closed

4/10 Poor

Matthew , Manchester, England

Disliked: Property conditions & facilities, room comfort
Old hotel clean but tired
Old and need modernising, limited wifi access unless near reception. Very noisy rooms till late into the night.

10/10 Excellent

Denise, Alicante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied Traveller
I had a problem when trying to book this hotel but the member of staff who made the mistake did everything in her power to put this right and ensure our stay was perfect we could not have asked for better service. The hotel was in a very pleasant and quiet location. The rooms spotlessly clean and i would not hesitate to stay there again.

8/10 Good

Tony, Bromley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and within walking distance of the sights.
We had a double queen bed room. The bathroom was basic with a bath and a hose/rose for washing. The suite was large but in need of an upgrade. Staff were very friendly and parking secure. You can walk to the centre via the riverside walk. Very pleasant and shows off the beauty and charm of the city. The city is a wonderful place. Excellent Catherdral and surrounding area. Good hotel for price and location.

6/10 Okay

Verified traveller

8/10 Good

mel, leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds
Lovely big room & comfy beds.

8/10 Good

Bash, nottingham

Liked: Cleanliness, property conditions & facilities, room comfort
good value for money
STAYED AS A BRIEF STOPOVER WHILST TRAVELLING SOUTH. Good quality rooms, clean and nicely kept at a very seasonable price. Would recommend the hotel as part of a brief stay at least. I did not experience breakfast etc due to traveling commitments so cannot comment on their service in this regard.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Peter, uk

Disliked: Property conditions & facilities, room comfort
typical french
If you don't expect too much for design and style, then this is a right hotel for you. Rooms are small, bathrooms are old style, but always fresh croissants.

8/10 Good

Elisabeth, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful service.
We had a lovely stay for one night in the hotel. It was very conveniently located near the centre of Orleans. We were given a little slip of paper with the front door code written on it, to use if we came in after 11pm. We unfortunately lost it and the owner had to let us in after hours in his dressing gown! He was very kind and sympathetic, so that was a relief! Nice breakfast in the morning. Lovely bathroom in the family room.

6/10 Okay

Jen, England

Liked: Staff & service
Good over night stay
We stayed here on our way back from the south of France! A great overnight stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Salty, Staffordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, good location
Booked as a half way stop on the way back to the UK. Far enough out of the centre to be quiet but near enough to walk in for a meal. 30 minutes easy stroll along the river or quicker if you walk directly down the main street. Fantastic hospitality and a great sense of humour from then Manager, I would definitely books this hotel again.

8/10 Good

Family, UK

Liked: Cleanliness, property conditions & facilities, room comfort
A good stopover to south france
Hotel is at a residential neighbourhood and at walking distance to the river bank. It has its own car park and the family room is a good size and clean. A good place to stop over. Would not mind stopping there again.

8/10 Good

Brian S, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Value
This hotel is situated in a residential neighborhood across some blocks off central Orleans. The rooms are clean and efficient with good wi-fi signal. The breakfast is really good and varied. The owner is very friendly. Not sure if he speaks English as I conversed in French. They have their own car park which is always a plus in France especially in the cities.

8/10 Good

Adam, Calgary, AB, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Promotel
The staff was very friendly and helpful. Breakfast is good and the ambience is reallynice. Its also very quiet The location very convenient and is close to downtown

8/10 Good

Tamy, Uk

Liked: Cleanliness, staff & service, room comfort
Good price excellent staff
Excellent ubication near touristic places, I will stay here again in the future

10/10 Excellent

Nomad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in an interesting area
I very much enjoyed my stay at the Promotel. Simple and basic, but clean and neat and met our needs for an excellent value. We very much enjoyed the location, which was near interesting shops, restaurants, and even a laundromat. The staff was exceptionally helpful and provided lots of information on places of interest for tourists both in Orleans and the surrounding area. The only drawback was that the wifi did not work reliably, either there or any place else in Orleans that we could find. We ended up having to drive to a rest stop on the highway to access a signal.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover
Wonderfully located, extremely helpful and welcoming staff. Was very impressed overall and would stay again :-D

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and nice stopover
This hotel is decent and staff was very friendly and helpful. I can't stress this enough - the receptionist spent two hours calling various local workshops since I had a slight problem with my car. Secure car park & free WiFi provided. Also, town centre is not very far and the pretty river banks are few minutes away. This is not a 5* boutique hotel, to be sure, but it ticks all the boxes for a pleasant, friendly and safe sleepover.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Great stopover location. Management Marc very helpful. Very clean rooms.

8/10 Good

Andy, Atlanta, GA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel , good value
After watching the Bastille Day firework in Paris, I arrived at this hotel at 3 a.m. The staff left my room key and some key instructions so that I could get into my room and rest smoothly. The room is spacious and clean. The hotel's location may be a little far from the city center but it's still walkable. Good value for the price.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A éviter
Très mauvais Il y a deux prises dans la chambre placé aux mauvaises endroit donc aucune utilité Le petit déjeuner on nous sert des pains aux chocolat dans des sachets en plastique acheté en grande surface Les chats ont vieujeux pas beau Je n y retournerais plus
Stayed 4 nights in Sep 2023
Response from PROMOTEL on Sep 30, 2023
Bonjour,Vous représenté parfaitement l'époque dans laquelle nous vivons Mr KAYAG.Cordialement,

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
In die Jahre gekommen
Das Hotel liegt am Stadtrand in einem hübschen Garten, zurückgesetzt von der Straße, ausreichend Parkplatze vor Ort und die nächste Bushalte nur ein paar Schritte entfernt. Das Hotel ist ein Plattenbau aus den Seventies - und aus dieser Zeit ist aich das ganze Inventar. Dementsprechend schäbig und abgewohnt; mein Zimmer roch auch noch ziemlich unangenehm. Rezeption nett, Sauberkeit wo noch möglich, Frühstück Basic. Würde ich nicht nochmal wählen .
Stayed 1 night in Sep 2023

8/10 Good

Yvonne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Genoeg parkeerruimte, de mogelijkheid om later op de dag te arriviveren en een prima ontbijt.
Stayed 1 night in Jul 2023

8/10 Good

J. de

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fijn parkeren, nette kamer en sanitair , maar bedden zouden beter kunnen. Prima hotel voor doorreis
Stayed 1 night in Jul 2023

10/10 Excellent

Pascal

Stayed 1 night in Jul 2023

8/10 Good

veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Hôtel très calme dans un parc. Grande chambre et salle de bain. Bonne literie. Accueil agréable. Bon rapport qualité prix
Stayed 1 night in Jul 2023

4/10 Poor

Virginie

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Pas satisfaite
Chambre 4 personne. Literie ok Salle de bain vieillotte. Par contre j' ai réservé via hôtel.Com a un tarif Et qd j'ai payé sur la place il m a facturé le prix de la chambre soit 8.7e en plus J'ai du me battre pour récupérer mon du car je me suis pas rendue compte tt de suite quil ne me fesait pas payer le prix du site hôtel.com
Stayed 1 night in May 2023

10/10 Excellent

christele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

LUC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Henri

Stayed 1 night in May 2023

2/10 Terrible

Lahcen

Stayed 1 night in May 2023

10/10 Excellent

Monique

Stayed 1 night in Apr 2023

10/10 Excellent

Mamo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Seyta

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

6/10 Okay

Pierre

Disliked: Property conditions & facilities, room comfort
Une nuit ça peut passer si on n’est pas exigeant
Etablissement entretenu mais très daté. Les moquettes des parties communes n'en peuvent plus d'être moquette (passées, tachées et extrêmement usées, dans les escaliers notamment). Dans la chambre la moquette murale "d'époque" se décolle par endroit. La salle de bain a été repeinte, mais sans grand soin (coulures importantes sur les faïences. Le matelas du grand lit est affaissé d'un côté (tassé, "il fait la cuvette") et ne permet plus de dormir au centre du lit. Insonorisation insuffisante aussi bien entre les chambres (Douche, chasse d'eau des voisins) qu'avec l'extérieur (on a l’impression que la fenêtre est entrebâillée).
Stayed 1 night in Jan 2023

8/10 Good

Marius

Business traveller
SATISFAISANT
Stayed 4 nights in Dec 2022

8/10 Good

Sophie

Stayed 1 night in Oct 2022

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Frédéric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel dans son jus. Propre et accueil nickel.
Stayed 1 night in Sep 2022