Parc des lumières

it was a good place well situated with a nice and helpful staff. the view was beautiful

Room not clean properly every day. Day also with no cleaning.. bins not empty every day.. room not clean even with the right sign outside.. had to take picture of the sign outside my door to make sure they will clean it. Had to send the pic to the reception and make sure that received it.. had to argue big time to get a free bfast that I paid for on my reservation but due to computer issues from the hotel / website I’ve been refuse to have bfast at the restaurant while being sitting there. Could you believe it!!! The only good thing there was the gentleman who is at the reception… very polite and professional and helpful.. the girl either the tattoo will argue with you about what ever and doesn’t show much interest .., she only likes to play with a ball in her hand which she always have in her hand .. the room is very noisy.. very thin windows and the noise from outside could be heard from the bathroom too if you don’t always close that door ..internet is not running very well and of course not many channels on tv. Very poor if I could say about the tv..

En nuestro paso de 10 días por el hotel pudimos constatar que: El personal es muy gentil, y respetuoso. La terraza súper agradable en las noches. La vista desde nuestra habitación simplemente ESPECTACULAR. Tenemos dos decepciones: no hay insonorización, el sector es muy ruidoso y al interior del hotel hay vecinos que que gritan de habitación a habitación, juegan en los pasillos hasta altas horas de la noche y en las mañanas súper temprano golpean puertas juegan en los pasillos y todo se escucha como si estuvieran dentro de nuestra habitación. El servio de masaje fue decepcionante.