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Reviews of Wingate by Wyndham Lethbridge

2.5 out of 5
Wingate by Wyndham Lethbridge
120 Stafford Dr S, Lethbridge, AB

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 1002 reviews" "
Rating 8 - Good. 331 out of 1002 reviews" "
Rating 6 - Okay. 81 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Mengfan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in May 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While we appreciate the free breakfast it was not the best
Stayed 1 night in May 2024

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was clean, bed comfy, breakfast basic but just fine (it was included!) The first night was so loud with parties going on until 5 am which was outrageous. Not sure if a grad or what? The hotel comped the room for the night, but when I only had two days, the next night had to be a catch up sleep. It is downtown Lethbridge so pros and cons to that. All in all, lovely room.
Stayed 2 nights in Apr 2024

8/10 Good

Carey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good, the room was great. Although promised meter parking coverage until 11am, I did receive a parking ticket and called the hotel to have them pay it, but of course never heard back. So parking was $20.
Stayed 1 night in Apr 2024
Response from Chris A on Apr 30, 2024
Hey, Carey I apologize about that, we typically have guests drop off the parking tickets prior to leaving, but that being said we want to make sure you have been taken care of so I have reversed the 20 fee onto your credit card to make up for that issue. Thank you for staying with us and we hope to see you in the future again. All the best,Chris Sales Manager

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Apr 2024

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
G
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking to shopping, dinning and spas.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome
Stayed 1 night in Apr 2024

8/10 Good

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Treadmill kept tripping gfi outlet, which also turned the lights in the gym out. After several resets, I gave up on my workout. Otherwise nice building and good breakfast
Stayed 3 nights in Apr 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, pet friendly.
Stayed 1 night in Apr 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that we could stay in a room that has never had a pet in it. Also the breakfast was very good each morning.
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura, Turner Valley

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it is pet friendly and has decent breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Vincent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 1 night in Apr 2024

8/10 Good

Sarah

Convenient location.
Stayed 3 nights in Mar 2024

8/10 Good

Patricia

It’s a simple And clean three star hotel
Stayed 1 night in Jan 2024

10/10 Excellent

karen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Katharine, Calgary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Clean facility.
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Andrea

Good
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to where we had to be for a dance competition. Staff was wonderful and friendly. Breakfast was great! Always a great stay when we stay here. Thank you!
Stayed 3 nights in Mar 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here when we came to Lethbridge to see a show at Yates Memorial Centre. This hotel was so convenient - we were able to walk to a great restaurant for dinner and then walk to the theatre and the walk back was 5 minutes. Great location not far off the highway.
Stayed 1 night in Mar 2024

10/10 Excellent

adam

Travelled with pets, Travelled with partner
All good like the place
Stayed 1 night in Mar 2024

6/10 Okay

Conny

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Chris A on Mar 19, 2024
Hey, Conny Thanks for the review. I was hoping you could let me know what would make your stay better than a 3 out of 5! We always appreciate the info provided by guests.Thanks, Chris ASales Manager

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Chris on Mar 16, 2024
Hi, Jeffrey Thanks for the 5 ou of 5! All the best, Chris ASales Manager

10/10 Excellent

Cheryl, Calgary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool
Stayed 1 night in Mar 2024
Response from Chris on Mar 16, 2024
Hey, Cheryl Thanks for giving us 5 out of 5! We really appreciate itChris ASales Manager

10/10 Excellent

Kathleen

Stayed 1 night in Mar 2024

6/10 Okay

Nicole

Stayed 1 night in Mar 2024

8/10 Good

Abraham

Stayed 1 night in Mar 2024

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good
Stayed 2 nights in Mar 2024
Response from Chris on Mar 16, 2024
Hello, Gurpreet Thanks for the 5 our of 5! Chris ASales Manager

6/10 Okay

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I keep coming back
Stayed 1 night in Mar 2024
Response from Chris A on Mar 19, 2024
Hi, Melissa Thanks for the review, we always love to get feedback from guests, if you would be so kind as to the next time you check in, let my staff know what would change that 3 to a 5! All the best, Chris A

8/10 Good

Kris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, easy to access. Friendly staff that are nice and easy to deal with. Pool and waterslide are convenient and a good size hot tub as well. Rooms are clean and spacious. Curtain blacks the room out so it's nice and dark for sleeping.
Stayed 1 night in Mar 2024
Response from Chris A on Mar 16, 2024
Hello, Kris I'm happy to see that everything about your stay was great! When we renovated our hotel, we had the option to go with typical fabric curtains, but when we saw the roller options, and how well they did at keeping the room dark even in broad daylight, we knew that would be the best decision for our guests! Thank you, Chris ASales Manager

10/10 Excellent

Storey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very limited parking with a trailer! Staff was great and very safe
Stayed 1 night in Feb 2024
Response from Chris A on Mar 16, 2024
Hello, Storey I am happy you found our hotel great and that the staff were as well. Being in the downtown does limit our parking unfortunetly, but I am happy that you still had a great stay! Thanks, Chris ASales Manager

8/10 Good

Duce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a big fan of being on the top floor but it doesn’t let you pick what level you want your room on. The complimentary breakfast was fantastic!! Well stocked and very enjoyable, the only bad thing about it was there could have been more tables for people to sit and enjoy.
Stayed 2 nights in Feb 2024

8/10 Good

Alexandra

Travelled with family, Travelled with family and small children
Liked: Staff & service
Pros: Great location close to the mall/downtown. Rooms are clean and quite large, included breakfast is a nice value add. Cons: Elevators and hallways had dirty towels on the floor, food crumbs and just unclean bits all over. The biggest complaint about this hotel is the pool!! It is very cold! It’s February!! The lady at the front desk was nice enough to try to fix it with maintenance on the phone but even the next morning after she stated they “turned it up” there was no change. Several families in there were also complaining and piling into the tiny hot tub to warm up. We complained about it on our last visit 6 months ago and management stated they would correct for next time and they still haven’t so this will be our last visit to this hotel. There are many other comparable options and the Holiday inn we stayed in last time has a lovely heated pool that doesn’t make our children’s lips blue so that is where we’ll stay next time.
Stayed 1 night in Feb 2024

10/10 Excellent

PRINCESS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

gordon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are the absolutely best.
Stayed 1 night in Feb 2024

10/10 Excellent

Carli

Stayed 1 night in Feb 2024

6/10 Okay

Jason

Liked: Staff & service
Disliked: Property conditions & facilities
Just OK.
This hotel was clean but it is showing its age. It could use a little refresh. The location is not that close to find food options. I found the neighborhood to be not family friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient nice place to stay when i need to stay over in the city. Would recommend.
Stayed 1 night in Jan 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Easy
Stayed 1 night in Jan 2024

10/10 Excellent

Marshall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, beds and rooms are great. Front desk staff is so kind. However the parking isn't great, just not enough. We happen to stay during a hockey tournament weekend and they were out of control in the hallways
Stayed 1 night in Jan 2024

6/10 Okay

Stu

Stayed 1 night in Jan 2024

10/10 Excellent

Carole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff accommodating helpful and very professional and personable 5 ⭐️ staff
Stayed 1 night in Jan 2024

10/10 Excellent

Matt

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

John

Stayed 1 night in Dec 2023

6/10 Okay

Scott

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jami Lyn

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Robert

Stayed 1 night in Dec 2023

10/10 Excellent

Corin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and in a great location for food and shopping. The staff was friendly, professional and the room was as advertised.
Stayed 1 night in Dec 2023