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Reviews of Hôtel De Bastard

3 out of 5
Hôtel De Bastard
Rue Lagrange, Lectoure, GERS

Reviews

8.0

Very good

Rating 10 - Excellent. 25 out of 72 reviews" "
Rating 8 - Good. 31 out of 72 reviews" "
Rating 6 - Okay. 8 out of 72 reviews" "
Rating 4 - Poor. 7 out of 72 reviews" "
Rating 2 - Terrible. 1 out of 72 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Harry

Stayed 1 night in Sep 2022

4/10 Poor

Kerry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, pool and courtyard has been allowed to fall into disrepair. The pooo had mild all over the floor and the court yard around the pool area was filthy. The maintenance crew, left their equipment lying around to trip over and the pre swim shower system adjacent to the pool was not operational. All in all, a large letdown.
Stayed 1 night in Jul 2022

10/10 Excellent

Nahum

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

4/10 Poor

N.Carlisle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It’s hotel has a beautiful exterior, but the room we had was tiny - scarcely enough room for the bed and very poorly decorated. Feels like a hostel room but charges three star prices
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The rooms need air conditioning esp with the hot weather now prevalent in Europe in the summer.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of staff. Location and character of buildings , pool , gardens etc.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, restaurant, bar, pool etc. Rooms rather small.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
ok
Very small room would be fine but with no AC was very uncomfortable, also, no shower
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant short stay
Great location in centre of Lectoure. Beautiful old building and town. Only problem was that the room was tiny for a double room. Also we were given a room with a courtyard view rather than a "city view"or countryside view, which I suspect may have accounted for the small room.Only one night stay so didn't matter too much. Excellent evening meal.
Stayed 1 night in Jun 2019

4/10 Poor

Carole

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not the best hotel this trip.
We felt that customer service was not their first priority and when there was a problem with my meal it was very difficult to attract attention from any of the staff. At the end of the meal a man who I am not sure was the owner or manager came over to tell me that the problem with my meal was not the fault of the hotel and that they had replaced that dish. It felt as if he had meant to apologise but couldn't quite manage it and ended up being quite offensive. Also he was wearing a sweater and scarf when serving dinner, going in and out of the kitchen etc; not the most professional or hygienic pratice in my opinion. The drive into the hotel was very difficult with old narrow streets and sharp turns. The rooms were clean but very basic and it would have been nice to have a kettle in the room. Also the room safe was not fixed to the wall. I think that probably the owners are trying to do a good job but could do with some customer service training.
Stayed 1 night in Apr 2019

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming hotel
Very nice hotel with an amazing restaurant. If you're staying in Lectoure, this is definitely a nice place to stay at !
Stayed 2 nights in Nov 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charming find
This is a very nice hotel in a charming city. Very good food. An enjoyable and worthwhile stay at a location which might be overlooked.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Review
Lovely setting and friendly staff. Room didn’t have kettle so missed being able to make coffee in the morning.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracious surroundings.in the centre of Lectoure
Delightful grand old building with superb restaurant. Spacious terrace and outdoor pool. Room itself quite small. Location in centre of old town of Lectoure is wonderful and provision of an on-site garage very helpful.
Stayed 2 nights in Aug 2018

6/10 Okay

J, London

Disliked: Room comfort
fails to meet its potential
Having experienced this hotel in the past, we were disappointed by the re-vamped rooms: the level of the cooking and the inexperience of the waiting staff. The hotel, location and facilities have greater potential than the performance we experienced provided.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very helpful and great service
Only stayed one night nice town plenty of restaurants
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
A night in Lectoure
Town lovely but small. Hotel has pretty grounds and dining area but rooms are tiny and could use a lot of work to make comfortable. More like a monastery. That said beautiful views.
Stayed 1 night in Nov 2017

4/10 Poor

Charles

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Watch your Wallet
I was charged 14 euros for parking and was not informed I was going to be charges when I checked in. When I did the reservation I requested free parking and assumed this is what I would get, not so. I think since I did not have breakfast or dinner they wrote me off and charged whatever they could , Stall when we checked out was very unfriendly
Stayed 1 night in Oct 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover.
Excellent stay at a hotel we first visited some 20 years ago. Great reception service and attention. The restaurant and food excellent and left you with no need to leave the building. In the rooms which were comfortable the only critisism i could find was the curtains did not meet and were not acting as a cut out for the light. Excellent value
Stayed 1 night in Sep 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Wonderful hotel and excellent restaurant in a lovely town. The owners could not be nicer or more helpful. We enjoyed a superb dinner as well as aperitifs on their lovely outdoor patio. Parking is easy and the town is interesting.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Charlotte, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous stay
Fantastic welcome very friendly staff beautiful hotel and great restaurant and terrasse

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed while walking the Camino, the hotel was comfortable, very clean and the restaurant, fantastic.

10/10 Excellent

Adventurer, Creston B C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable hotel
Very comfortable room and good location. We could not eat there as it was completely booked so remember to book ahead for evening meal as the restaurant is well known Location in centre of town great fir walkers on Chemin de St Jacques

8/10 Good

ST16, London

Liked: Staff & service, property conditions & facilities
Very charming hotel
Whilst the room wasn't the best, and the breakfast was very overpriced, the hotel was extremely charming and the staff were very attentive and friendly. We especially enjoyed the bar with it's many types of Armagnac which we sampled. I would recommend any future travellers skip breakfast at the hotel and visit the patisseries the town has to offer. The hotel has a wonderful feel to it, and some amazing views over the countryside and it's only a stone's throw from the main street which has quite a few shops considering it's quite a small town. I would highy recommend it due to it's unique character and charm!

10/10 Excellent

Jean-Claude

Stayed 1 night in Jul 2022

10/10 Excellent

Marc

Stayed 1 night in Jul 2022

2/10 Terrible

OLIVIER

Stayed 1 night in Jun 2022

10/10 Excellent

Rini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

8/10 Good

Raymonde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel endroit accueil parfait
Stayed 2 nights in Jul 2021

8/10 Good

jeroen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
kamer en internet het minpunt
Mooi hotel met goed zwembad gebied in het centrum van het stadje. Echter, eenmaal op de kamer houd de luxe op. Zelden zulk slecht internet gehad, alleen het bed om op te zitten en oncomfortabel bed. Als de kamers goed waren geweest zou het geheel recht hebben gedaan aan de prijs maar de verhouding is wat mij betreft nu ver te zoeken
Stayed 1 night in Jul 2020

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Yves, Portugal

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restauration de qualité. Calme et charme du lieu. Animaux de compagnie acceptés.
Stayed 1 night in Sep 2019

10/10 Excellent

Adolf Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel endroit, un excellent accueil , nous avons dîner à l hôtel , bonne cuisine légère et raffinée. Une adresse à recommander
Stayed 1 night in May 2019

10/10 Excellent

jean pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

carmen, girona

Liked: Staff & service
Disliked: Room comfort
Pesimo habitacion
El desayuno tan pobre que me parecio una broma La habitacion fea pequeña La Tv minima Sofa viejo y desgastado Agjjj
Stayed 2 nights in Sep 2018

10/10 Excellent

Christian

Excellent séjour dans cet hôtel très bien situé dans Lectoure. Accueil très sympathique et professionnel. Nous devions partir tôt le matin, et nous ne pouvions pas prendre le petit déjeuner. Une petite collation nous a été réparée et une machine à café expresso mise à disposition. Encore merci, je recommande cet établissement
Stayed 1 night in Sep 2018

8/10 Good

Hélène

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

Philippe, Toulouse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de charme au cœur de la ville
Nous connaissions cet établissement et nous avons été ravis de son évolution.Très bon accueil, personnel arrangeant et serviable, cuisine excellente ,service discret et efficace . Nous aurons plaisir à revenir.
Stayed 1 night in Aug 2018

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar y un personal absolutamente delicioso
Stayed 1 night in Jul 2018

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Gérard-Alain, Ville-la-Grand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les conditions météo désastreuses ne nous ont pas permis de profiter de la piscine et nous n'avions pas lu que le lundi l'Hôtel ne sert pas de repas, si celui-ci n'a pas été réservé en même temps que la chambre. Mais nous avons trouvé à proximité de quoi nous restaurer.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful spot with helpful friendly staff
Stayed 1 night in May 2018