[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Limehome Lecce Palazzo BN Apartment in Lecce ![Interior](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/7711bbbd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Two-Bedroom Apartment with Terrace | Terrace/patio](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/884a930d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Two-Bedroom Apartment with Terrace](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/w4000h2496x0y170-11d71d3e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Two-Bedroom Apartment with Terrace | Living area](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/w4000h2500x0y170-4e9b80b7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Two-Bedroom Apartment with Terrace | Living area](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/bf26c623.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Located in Lecce's Historic Center, limehome Lecce Palazzo BN offers practical amenities for an effortless stay. Guests enjoy in-room WiFi and express check-out services, which are particularly convenient given its central location. 7.8 Good ## Popular amenities - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 16 - Oct. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=104452903&PinnedHotelID=104452903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=104452903&PinnedHotelID=104452903&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=104452903&PinnedHotelID=104452903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=104452903&PinnedHotelID=104452903&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=104452903&PinnedHotelID=104452903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=104452903&PinnedHotelID=104452903&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=104452903&PinnedHotelID=104452903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=104452903&PinnedHotelID=104452903&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 10 of 10 rooms ![One-Bedroom Comfort Apartment](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/92ba8930.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Comfort Apartment ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating Kitchen Refrigerator Flat-screen TV - 431 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ![Two-Bedroom Apartment](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/w4000h2499x0y171-b269f3e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Apartment ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating Kitchen Refrigerator Flat-screen TV - 538 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed, 1 Twin Bed and 1 Queen Sofa Bed ![Living area](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/27553211.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Apartment ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating Kitchen Refrigerator Flat-screen TV - 334 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ![Two-Bedroom Apartment with Balcony](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/w4000h2467x0y203-4a383b6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Apartment with Balcony ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Heating Kitchen Refrigerator - 689 sq ft - 2 bedrooms - Sleeps 5 - 2 King Beds and 1 Twin Bed ![Two-Bedroom Apartment with Terrace | Living area](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/bf26c623.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Apartment with Terrace ### Highlights Patio Separate sitting area Individually furnished Individually decorated Air conditioning Heating Kitchen Refrigerator - 753 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ![Living area](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/27553211.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Apartment (7+) ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating Kitchen Refrigerator Blackout drapes/curtains - 334 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ![One-Bedroom Comfort Apartment (7+)](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/26d660c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Comfort Apartment (7+) ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating Kitchen Refrigerator Blackout drapes/curtains - 431 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ![1 bedroom, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/ce530fc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Apartment (7+) ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating Kitchen Refrigerator Flat-screen TV - 538 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Sofa Beds ![Studio (7+)](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/cc3d2a1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio (7+) ### Highlights Individually furnished Individually decorated Air conditioning Heating Kitchen Refrigerator Flat-screen TV Separate bedroom - 312 sq ft - Sleeps 2 - 2 Twin Beds ![1 bedroom, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/a24d0299.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Comfort Apartment (7+) ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating Kitchen Refrigerator Flat-screen TV - 689 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLecce-Hotels-Limehome-Lecce-Palazzo-BN.h104452903.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLecce-Hotels-Limehome-Lecce-Palazzo-BN.h104452903.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.35342%2C18.17388&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NQp8o3c-wwIdtgnr_ogdNn4D8RY=) Via XXV Luglio 13/A, Lecce, LE, 73100 #### What's nearby - Piazza Sant'Oronzo - 2 min walk - 0.2 km - Roman Amphitheater - 2 min walk - 0.2 km - Porta Napoli - 7 min walk - 0.6 km - Piazza del Duomo - 7 min walk - 0.6 km - Lecce Obelisk - 8 min walk - 0.7 km #### Getting around - Lecce (LCZ-Lecce Rail Station) - 15 min walk - Papola Casale Airport (BDS) - 48 min drive #### Restaurants - ‪Caffè Alvino - ‬2 min walk - ‪Al Ventuno - ‬2 min walk - ‪Pescheria con Cottura - ‬1 min walk - ‪Alex Bar - ‬3 min walk - ‪Joyce - ‬2 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Limehome Lecce Palazzo BN Apartment in Lecce This smoke-free apartment building features express check-in, express check-out, and free WiFi in public areas. Each apartment features free WiFi, an espresso maker, and a hair dryer. An iron/ironing board, a desk, and free toiletries are among the other amenities that guests will find. Weekly housekeeping is available. Limehome Lecce Palazzo BN offers 13 air-conditioned accommodations with espresso makers and hair dryers. These individually decorated and furnished accommodations include desks. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include bathtubs or showers, complimentary toiletries, and toothbrushes and toothpaste. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/84000000/83460000/83450600/83450529/0cdb37a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arryvo Lecce Historic Center - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 9.6 Exceptional 189 reviews CA $161 CA $187 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=83450529&PinnedHotelID=83450529&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/101000000/100780000/100775900/100775819/3633b307.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palazzo Giusti Lecce - Exclusive Boutique Hotel Lecce - Hot tub - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 17 reviews CA $235 CA $265 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=100775819&PinnedHotelID=100775819&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/40000000/39150000/39146800/39146737/38408427.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Mamma Elvira Lecce Historic Center - 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Free WiFi - Air conditioning - Breakfast available - Parking available 9.2 Wonderful 10 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=103016017&PinnedHotelID=103016017&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/78000000/77060000/77056100/77056027/255ad40b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### living u HomeSuites Lecce - Kitchen - Free WiFi - Air conditioning 5.0 4 reviews CA $109 CA $125 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=77056027&PinnedHotelID=77056027&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/30000/21800/21794/d97e1808.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Hotel President Lecce Lecce - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 328 reviews CA $162 CA $178 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=21794&PinnedHotelID=21794&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Electric kettle - Espresso maker ### Bedrooms - Bedroom ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - No elevator - Smoking not allowed ### Services and conveniences - Blackout drapes - Housekeeping (weekly) - Iron/ironing board ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - 100% renewable energy - 13 units - Bulk dispensers for toiletries - Eco-friendly toiletries - Humane treatment of captive wild animals - Individual decor - Individual furnishings - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Recycling - Reusable cups - Reusable tableware - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number IT075035B400098655, LE07503562000021771, LE07503531000021770 ### We should mention This property does not have elevators All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### Property is also known as limehome Lecce Palazzo BN Lecce limehome Lecce Palazzo BN Apartment limehome Lecce Palazzo BN Apartment Lecce ## Frequently asked questions ### Is Limehome Lecce Palazzo BN pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Limehome Lecce Palazzo BN? > As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Limehome Lecce Palazzo BN on Nov 10, 2025 start from CA $91.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Lecce-Hotels-Limehome-Lecce-Palazzo-BN.h104452903.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Limehome Lecce Palazzo BN? > This property doesn't offer parking. ### What time is check-in at Limehome Lecce Palazzo BN? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Limehome Lecce Palazzo BN? > Check-out is at 11:00 AM. ### Where is Limehome Lecce Palazzo BN located? > Located in Lecce Historic Center, this apartment building is steps from Piazza Sant'Oronzo, Castle of Charles V, and Church of Santa Maria della Grazia. Roman Amphitheater and Holy Cross Cathedral are just steps away. Lecce (LCZ-Lecce Rail Station) is 15 minutes by foot and Lecce Station is 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Limehome Lecce Palazzo BN Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.6 Amenities ### 7.0 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 10 8 - Good 1 6 - Okay 1 4 - Poor 3 2 - Terrible 2 ### 10/10 Excellent #### Dave Sep 26, 2025 Liked: Cleanliness, property conditions & facilities, communication Great location ##### Dave Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Sorrel Sep 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication This flat was easy to get into, clean and looked like the photos. The area was great, really close to all the lovely shops and restaurants in Lecce old town. Overall I would definitely recommend! ##### Sorrel Stayed 7 nights in Aug 2025 ### 6/10 Okay #### Rosa Aug 31, 2025 Liked: Property conditions & facilities Gorgeous property. Strategic location. Unfortunately cleanliness was not ideal and did not hit expectations. ##### Rosa Stayed 14 nights in Aug 2025 ### 10/10 Excellent #### Jerome Aug 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Evening property. No parking in site but 24hr is only 10min walk away. ##### Jerome Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Annette Aug 12, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great hotel and location ##### Annette Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Carlo May 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We had a problem with the air conditioning, but the assistance was excellent ##### Carlo Stayed 3 nights in Apr 2025 ### 8/10 Good #### Verified traveller Oct 29, 2024 Liked: Cleanliness, room comfort, communication #### Great location Great location in Lecce. Easy to explore city and surrounding areas via train/bus. Bus from Brindisi airport and then M1 bus took you close to the door. ##### Verified traveller Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### Audrey Oct 16, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The property was spacious and in a newly renovated building in the city centre. ##### Audrey Stayed 7 nights in Oct 2024 ### 2/10 Terrible #### Max May 13, 2025 Disliked: Communication The apartment was in a fantastic central location and generally quite nice, though it was somewhat dirty upon arrival. We were happy to stay there—until the last day, when the keypad system used to access the building and apartment completely failed. One member of our group was still inside, thankfully, but the rest of us were locked out. At 3 PM, we contacted customer service and were told they were aware of the issue and that a city manager would come by. We waited. Multiple new access codes were sent—none of them worked. At 7:30 PM, we left for dinner and informed support. They said they’d keep us updated. By 9 PM, still nothing. Returning to the apartment, we were still locked out with our 1-year-old crying. I called support and was asked to try the same codes again, then told to film myself doing it. When I pushed back, the agent hung up. Another supporter wrote during this call saying everything was working. The next agent asked for the same video and wouldn’t escalate. I begged them to call someone local—they refused. Finally, at 11:30 PM, a third agent actually helped. They skipped the video, contacted the city manager, and gave us an override code in five minutes. The next day I asked for a refund—it took 20 messages and being offered just 15% off a future booking before getting a fair refund. The apartment is nice, but the support system is completely unreliable. If anything goes wrong, expect hours of stress, no urgency, and no real help. Never again. ##### Max Stayed 7 nights in Apr 2025 ### 4/10 Poor #### Gökhan Sep 12, 2025 Disliked: Cleanliness, property conditions & facilities Leider sehr enttäuschend! Zimmer war schlecht gereinigt. Vor allem auf dem Teppich aber insgesamt überall Haare von Vorgängern auf Nachfrage hieß es es wird sich umgehend gekümmert jedoch kam nur ein Reinigungsteam, welche nicht mal einen Staubsauger hatten! Der Teppich wurde mit einem Besen Solala gekehrt.. Haare blieben natürlich! Dann spät abends bei Ankunft im Stockwerk fiel der Türgriff der riesigen und schweren Tür zum Flur ab! Da die Zugänge zum Appartmemt rein digital mit Zahlencode funktionieren war dann unklar wie andere Gäste noch und ich selbst auch noch rein und raus kommen können . Kundenservice zwar per WhatsApp erreichbar aber es hieß nur ich solle doch bitte etwas zwischen die Tür stellen! Am nächsten Morgen bestand das Problem weiterhin und nach wie vor keine Lösung vom Customer Service! Für eine Kette die angeblich high end und rein digitale Erfahrung verspricht alles in allem ein absolutes Nogo! Das können andere Anbieter besser! Im gesamten Gebäude kein einziger Ansprechpartner vorhanden.. an sich nix ungewöhnliches dann muss eben auch alles in einwandfreiem Zustand sein und funktionieren! ![](https://a.travel-assets.com/ugc/hotel-reviews/c65488ef-7001-4f4b-b78a-f8c911d1a451-1757672676288.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/509e1b4d-31fd-454a-8151-c57cfeccfb48-1757672668287.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/73367821-7425-42af-99ce-3ea591feb199-1757672681017.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gökhan Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Eva Jul 7, 2025 Liked: Cleanliness, room comfort, communication ##### Eva Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Rashaud Jun 12, 2025 Liked: Cleanliness, room comfort, communication ##### Rashaud Stayed 3 nights in Jun 2025 ### 4/10 Poor #### GIANLUCA Feb 27, 2025 Disliked: Communication ##### GIANLUCA Stayed 2 nights in Dec 2024 ### 4/10 Poor #### GIANLUCA Feb 26, 2025 Disliked: Amenities, communication Ho soggiornato con la mia famiglia per 2 volte al Palazzo BN. L’appartamento è molto bello e centrale ma l’assistenza è inesistente. Abbiamo riscontrato il medesimo problema (nella medesima camera) a distanza di 2 mesi tra il primo e il secondo pernottamento. La tv nel soggiorno non era funzionante e mai nessuno (nonostante ripetuti contatti whatsapp sia a dicembre che a febbraio) è venuto a verificare o risolvere il problema. Rispondono anche rapidamente su whatsapp ma senza mai mandare nessuno in loco. Immagino la situazione sia la stessa anche in caso di segnalazioni più importanti di una semplice TV non funzionante. Per rimediare hanno proposto un rimborso di 10€, ovviamente rifiutato perché mi è sembrato una presa in giro dopo che nessuno per giorni si fosse mai presentato Un vero peccato che la gestione sia così scarsa perché è davvero molto bello ed anche la posizione è eccellente. ##### GIANLUCA Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### luca Feb 17, 2025 Liked: Cleanliness, property conditions & facilities, communication ##### luca Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### luca Jan 8, 2025 Liked: Cleanliness, property conditions & facilities, communication ##### luca Stayed 9 nights in Dec 2024 ### 2/10 Terrible #### Guido Aug 31, 2024 Disliked: Cleanliness, room comfort ##### Guido Stayed 3 nights in Aug 2024