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Reviews of Hôtel Face West Le Pontet

Hôtel Face West Le Pontet
230 chemin des petits rougiers, Le Pontet, Vaucluse

Reviews

7.6

Good

Rating 10 - Excellent. 91 out of 385 reviews" "
Rating 8 - Good. 165 out of 385 reviews" "
Rating 6 - Okay. 72 out of 385 reviews" "
Rating 4 - Poor. 37 out of 385 reviews" "
Rating 2 - Terrible. 20 out of 385 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Hotel Face West at the last minute as it is close to the motorway and stayed 2 nights. The room was compact, but very clean and comfortable We found a number of eateries down the street and found one where all the other customers were locals. The staff were friendly and helpful and the breakfasts were good value.
Stayed 2 nights in Sep 2023
Response from The front office on Oct 15, 2023
Hello, thank you so much for your message we hope you will come back soon

6/10 Okay

Verified traveller

Liked: Staff & service
Slightly below avarage
Definitely not a hotel, more like a roadside hostel. Nit a lot of room and slightly pricy for the overall condition. The breakfast was good though
Stayed 1 night in Aug 2022

4/10 Poor

Assim

Travelled with family
No sorry just simple
Stayed 1 night in Aug 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value
Stayed 1 night in Jun 2022

10/10 Excellent

Aude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Robert

Stayed 1 night in Sep 2021

6/10 Okay

Gillian

Liked: Cleanliness, staff & service
Disliked: Room comfort
Could have been better!
We had 2 rooms 1 was ok but 2nd toilet seat broken and shower was unusable. The photo we saw on the web was not what we got !
Stayed 1 night in Jul 2019

4/10 Poor

kmenyere, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Basic hotel
This could be called a motel. It was not as clean as it should be. There was a smell in the room. The shower was tiny and the rail could not hold any clothes. When the clothes fell, my black coat was disclosed how the floor had not been cleaned for days! No lift

6/10 Okay

Jules, SC

Liked: Staff & service
Relatively cheap basic accommodation
Definitely functional, bed comfortable, bath tiny (not useful for fat people) but complete. About 15 inches of floor spaces all around the bed. Very basic place to spend the night before leaving or just upon arrival - I would not want to vacation here. Then again - bedding was nice, as were plush clean towels! Super nice reception employees, very helpful and patient with international clientele. Location convenient (next to an onramp into Avignon, basically - 18 min from TGV station by car) but not loud, some chain restaurants across the street. It was exactly what we needed.

6/10 Okay

Bo, birmingham

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
not ideal for families."
The room was extremely small for a family of 3. We had to step over the one suitcase we had in order to get into the bathroom because there was no room to put it somewhere else. The staff was very nice and accommodating.

2/10 Terrible

Anonymous, France

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, dirty, smelly
We would definitely not go back there! The room was extra small, which we were expecting but it was very smelly (a chemical odor, barely bearable). There were some obvious spider webs on the ceiling and close to the floor, the toilets seat and the floor was sticky. We didn't feel like we were relaxing over there. Avoid that hotel!
Response from Hotel Face West on Oct 25, 2014
We apologize for any inconvenience. We just take the management of the hotel and the name change on the site has not been fast enough. We will makE renovations to the rooms and bathrooms.

2/10 Terrible

Jason, sydney, OZ.

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad Location. Bad Hotel Never stay there again.
They gave me a code to use at night to check in. There was no keypad. The hotel changed names to Face west. Told no-one. Tax i drove around looking for 10 euros. Rooms tiny. bathroom tiny. Not a hotel, a jail cell more like.
Response from Hotel Face West on Feb 21, 2015
Hello Jason. We are really sorry and we apologize for this inconveniences. We just take the hotel and the name change on Expedia was not fast enough. We will get better by making renovations to the rooms and bathrooms.

6/10 Okay

Vanessa

Travelled with family
Ras
Stayed 2 nights in May 2024

6/10 Okay

Audrey

Travelled with family and small children
Disliked: Amenities
Chambre trop petite pour 2 adultes et un enfant. Une prise dans la chambre et une dans la salle de bain très très limite . Et si on a pas Un tel avec un adaptateur normal nous ne pouvons pas changer notre tel . Pas de rangements dans la chambre .
Stayed 1 night in Apr 2024

10/10 Excellent

Jean Jacques

Travelled with partner
Liked: Cleanliness, staff & service
Très bien dans l'ensemble mais chambre un peu petite.
Stayed 1 night in Apr 2024

10/10 Excellent

Marie Ange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ophélie

Stayed 1 night in Jan 2024

2/10 Terrible

Dounia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No comment !
Problème avec le chauffage avec une température extérieure de plus ou moins 5 degrés ! Pas possible de changer de chambre car toutes pareilles! Les femmes de chambre trop bruyantes, pas de respect pour les gens qui dorment ! Le seul avantage c’est l’emplacement ! Je ne recommande pas!
Stayed 1 night in Jan 2024

10/10 Excellent

Jean-Pierre

Stayed 1 night in Dec 2023

10/10 Excellent

GAUNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Pauline (la réception) on Nov 13, 2023
Merci beaucoup pour votre note. Au plaisir de vous accueillir au Face West Hotel cordialement

8/10 Good

ramzi

Stayed 3 nights in Nov 2023
Response from La réception on Nov 14, 2023
Bonjour, nous sommes ravis que vous ayez apprécié votre séjour et serions enchantés de vous accueillir de nouveau prochainement. Bon après-midi cordialement

8/10 Good

Régis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from la réception on Nov 13, 2023
Bonjour, merci beaucoup pour votre note. au plaisir de vous accueillir très prochainement cordialement

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicacion
Stayed 1 night in Sep 2023
Response from La recepcion on Oct 15, 2023
Muchas gracias

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from la reception on Nov 3, 2023
merci beaucoup

8/10 Good

Serge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre et confortable. Cependant celle-ci était bien trop petite!
Stayed 5 nights in Sep 2023
Response from La reception on Oct 15, 2023
Bonjour merci pour votre retour.

10/10 Excellent

PEREIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
très bon rapport qualité prix. Calme, personnel dispo, assez propre, petit dejeuner complet , au top...
Stayed 1 night in Sep 2023
Response from La reception on Oct 15, 2023
Bonjour merci beaucoup pour votre retour

8/10 Good

Christiane

Stayed 2 nights in Sep 2023
Response from la reception on Nov 3, 2023
merci beaucoup a bientôt

8/10 Good

PAYEUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from la reception on Nov 3, 2023
merci pour votre note a bientôt au face west

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'était bien et pratique
Stayed 1 night in Sep 2023

10/10 Excellent

Maud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien a dire , très bien accueilli, le personnel souriant et très sympa. La chambre propre et fonctionnel. Le petit déjeuner très bien
Stayed 2 nights in Aug 2023
Response from la reception on Oct 15, 2023
Bonjour merci pour votre retour nous esperons vous revoir bientot bien cordialement

8/10 Good

Valérie

Stayed 1 night in Aug 2023

8/10 Good

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Joaquin

Liked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

François

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Anne Sophie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jean-François

Stayed 4 nights in Jul 2023

8/10 Good

Christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Olivia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

WOJCIECH

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Literie de qualite bien que petit lit pour deux( (130) ; propreté impeccable des linges de lit et serviettes ; bémol pour la salle de douche très petit format mais cela correspond au construction des années 80 ou l’individu cédait 1,70l et 65kgs. Situation géographique impeccable pour des aller retour sur Avignon en voiture.
Stayed 6 nights in Jul 2023

6/10 Okay

MANON

Stayed 1 night in Jul 2023

8/10 Good

alain

Liked: Cleanliness, staff & service, property conditions & facilities
une grande chambre ,une salle de bain complète et un excellent petit dejeuner
Stayed 1 night in Jul 2023

8/10 Good

Abdel ouahed

Stayed 1 night in Jul 2023

10/10 Excellent

ABDELKADER

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très accueillant et serviable
Stayed 1 night in Jun 2023

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
FONCTIONNEL
Stayed 1 night in Jun 2023

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Laurent

Stayed 1 night in Jun 2023

10/10 Excellent

Hélène

Stayed 1 night in Jun 2023

6/10 Okay

yanis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
ce
Stayed 1 night in Jun 2023

8/10 Good

babeth

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
cadre correct
Stayed 1 night in Jun 2023

8/10 Good

babeth

Stayed 1 night in Jun 2023