Find Hotels by Independent in Lascassas

"We never had a key that actually worked for our door. Each time we left, we would have to get a new key because ours would stop working "

"The decor of the hotel is immaculate. My son and I loved the comfy beds and spacious rooms."

"Pool which said heated was freezing. The hot tub was warm but the jets didn’t work. On day two water was backing up out the drain near the hot tub. "

"Beds were comfortable but the room needs some updating. Otherwise not bad for the price"

"It was not clean at all the tub wasnt clean and had scum still in there and under the cover it was and brown and yellow stains and when I went back to tell the lady at front desk she had a attitude like I was lying and immediate showed her my pictures and when I showed her my pictures she didn’t even budge she was so stand offish like she didn’t even want to help me anymore as if it wasn’t her problem "

"Xxx"

"The manager refused to help my wife and I with a room change despite a huge dog barking through the wall. "

"Staff was nice "

"Very helpful staff. The room was very clean. Loved the location. "