Dear John,Thank you for sharing your thoughts and concerns with us. We understand the need for updates, specifically fresh paint and the replacement of worn couches. We appreciate your feedback and will take it into consideration for future improvements and changes.

Dear Wei,Thank you for taking the moment to share your feedback regarding your recent visit to Park MGM. We are truly sorry to hear that your experience did not live up to your expectations. We acknowledge and deeply apologize for the issues you encountered with the condition of your room. Please know that your feedback has been noted and will be shared with our management teams for actions and improvements. Once again, we sincerely apologize for the inconvenience caused. We hope you will consider giving us another opportunity to serve you better in the future.

Dear Rigoberto,Thank you for taking the time to share your feedback regarding your recent stay at Park MGM. We deeply regret hearing that your experience did not match up to your expectations and our standards. We take your comments on our room pricing and amenities very seriously, as well as your dissatisfaction with our pricing for water and snack bags. We sincerely apologize for the inconvenience you experienced, as it does not reflect the high standard of quality and service that Park MGM is known for. We would appreciate another opportunity to welcome you back and provide you with an improved and enjoyable experience.

Dear VANESSA,Thank you for taking the time to share your feedback regarding your recent stay at Park MGM. We are pleased to hear that you appreciated the redesign of our bathroom in your room. However, we would like to sincerely apologize if our staff did not meet your expectations at check-in. At Park MGM, we aim to deliver a high standard of customer service and it's disappointing to know that we fell short during your visit. We'll certainly address this issue. Furthermore, we noted your comments about the lack of coffee/tea and a fridge in the room. We appreciate this input and will take it into consideration in our continuous efforts to improve our services and facilities. We hope that, overall, you enjoyed your stay and the amenities we offer, such as our pools. We look forward to the opportunity to better serve you in the future.