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"Door locks are flimsy."

"It’s an airport hotel that offered no coffee in the morning. The staff wasn’t very knowledgeable about where to even get any, they had a coffee station, they chose to just not make any coffee. "

"Room was clean and comfortable. Staff polite. airport shuttle was on time."

"Room and service was great . Only problem was elevators out of service ."

"Excellent breakfast and wonderful personnel at breakfast. "

"Beautiful hotel, especially the bar and lobby area. Parking is not well marked and confusing to find. Two sides of the hotel with entrances and multiple parking options. One side marked of hotel is marked for hotel parking, but confusing which parking entrance to use. The other side marked for parking but not clear if for hotel. Multiple people were on the wrong side. Tried calling hotel to no avail. When I tried to explain issue to the front desk was met with an arrogant attitude. Once parked in garage, garage attendent had to let folks in and out, confusion again and was met with an arrogant attitude. Room design very nice, but stains visible on the couch. There was a stench on the room as well. Too bad, hotel has wonderful potential."

"Well maintained."

"Great location. In the Mosaic District. And, the hotel is very well maintained. Most especially the common areas. Also, the staff is eager to please … and seem to have good people skills. (Most especially, Lloyd at Reception … who is terrific). Our Suite was small yet practical. The bathroom/shower area was functional. However, the bath/shower could use a face lift. "

"Great area for shopping and walking "