Desk, laptop workspace, blackout drapes, iron/ironing board
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Reviews of Comfort Suites Lakewood - Denver

2.5 out of 5
Comfort Suites Lakewood - Denver
7260 W. Jefferson, Lakewood, CO

Reviews

8.0

Very good

Rating 10 - Excellent. 408 out of 1001 reviews" "
Rating 8 - Good. 364 out of 1001 reviews" "
Rating 6 - Okay. 109 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 61 out of 1001 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Frank, RIO RANCHO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Older property but clean. Could not use our Roku streaming stick. One of the TVs in the room we could not even choose a different input. The other would not recognize the HDMI input.
Stayed 3 nights in May 2024
Response from -James on May 21, 2024
Thank you fort the kind review. For future stays, I suggest asking front desk if there's any way to do so, as they may be able to provide a remote that allows you to do as you had hoped. Our hotel provides such a service!

8/10 Good

Jaden

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the look of the room and the bed was nice and comfy, but the room seemed so bland and normal. I figured the 2 queen bed suite with a pull out sofa would be bigger. But other than that it was very nice
Stayed 1 night in May 2024
Response from Benny, FDA on May 16, 2024
Hi Jaden, Thank you for your stay and review.

10/10 Excellent

Sandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, courteous, quick checkim, ample parking, large rooms.
Stayed 1 night in May 2024
Response from Benny, FDA on May 9, 2024
Hi Sandra, Thank you for your stay and review. We are looking forward to see you again soon.

6/10 Okay

Emilee

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Only the manager who we never saw in 6 days had any information about anything bill related. The horribly stiff beds and ultra loud inside and outside the property made the 2 or 3 hours of sleep I got a night possible.
Stayed 6 nights in Apr 2024
Response from Benny, FDA on May 6, 2024
Hi Emilee, Thank you for your stay and review. We are sorry for inconvenience caused during your stay. We will look into your concerns and will try our best to rectify it.

2/10 Terrible

Carlos, longmont

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed sheets had hair from the previous customers and blood stains, the front desk lady said " oh that's normal , people eat on the bed" . The room wasn't vacuumed properly, it was a disaster! I wouldn't recommend this place at all.
Stayed 1 night in May 2024
Response from Benny, FDA on May 6, 2024
Hi Carlos, We apologize on behalf of the whole team for the inconvenience caused during your stay. We will look into your concerns in the comments and will take necessary steps to make your future stay more convenient.

8/10 Good

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like how low the couch and chair were. It was ver hard to get out of being an older person. Did not like the pillows. Did like the area.
Stayed 6 nights in Apr 2024
Response from Benny, FDA on May 2, 2024
Hi Rachelle, Thank you for your stay and feedback.

6/10 Okay

Zach

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very quiet, loved that. Nice bed
Stayed 1 night in Apr 2024
Response from Benny, FDA on Apr 29, 2024
Hi Zach, Thank you for your stay and review.

10/10 Excellent

Collin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024
Response from Benny, FDA on Apr 29, 2024
Hi Collin, Thank you for stay and review.

8/10 Good

debra

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 2 nights in Apr 2024
Response from Benny, FDA on Apr 29, 2024
Hi Debra, Thank you for your stay and review.

8/10 Good

Brandin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to freeway and local shopping areas. Courteous staff. Clean facilities.
Stayed 2 nights in Apr 2024
Response from Benny, FDA on Apr 22, 2024
Hi Brandin, Thank you for your stay and review.

4/10 Poor

Cynthia, Pagosa Springs

Disliked: Cleanliness
Old soap and used shampoo in shower, hair in sink.
Stayed 2 nights in Mar 2024
Response from -James on Apr 15, 2024
We are sorry to hear about the issues you had, you are always free to request new supplies. We are very sorry about the cleanliness of the bathroom though.

8/10 Good

Samantha

Stayed 2 nights in Apr 2024
Response from -James on Apr 15, 2024
Thank you for the kind review!

6/10 Okay

Tresa M

Travelled with family
People coming in latat nite, and car noises disrupt our sleep.
Stayed 3 nights in Apr 2024
Response from Benny, FDA on Apr 10, 2024
Hi Tresa, Thank you for your stay and review. We are looking forward to see you again soon.

10/10 Excellent

Lerby

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a night at Red Rocks
Stayed 1 night in Apr 2024
Response from Benny, FDA on Apr 10, 2024
Hi Lerby, Thank you for your stay and review. We are looking forward to see you again soon.

6/10 Okay

Brooke

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Mar 2024
Response from Benny, FDA on Apr 1, 2024
Hi Brooke, Thank you for your stay and review.

8/10 Good

Olivia

Travelled with family
Liked: Staff & service
It was okay
Stayed 3 nights in Feb 2024
Response from Benny, FDA on Mar 25, 2024
Hi Olivia, Thank you for your stay and review.

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had clean and very nice rooms. Staff was friendly.
Stayed 1 night in Mar 2024
Response from Benny, FDA on Mar 18, 2024
Hi Tara, Thank you for your stay and review. We are looking forward to see you again soon.

6/10 Okay

Mark

Liked: Cleanliness
Breakfast was very limited with minimal healthy options. Elevator seemed to have a musty smell. Housekeeping was amazing and went out of their way to greet you. We stayed when the late snow in March, I was disappointed by the lack of preparation for doorways, entries and parking lot maintenance or prevention during snow.
Stayed 2 nights in Mar 2024
Response from -James on Mar 17, 2024
We apologize for the issues you brought up and promise to bring up the related issue to the snow in the parking lot to our higher ups especially. Even our workers struggled! It'd benefit us all to have these issues resolved, so thank you for giving a honest review about them.

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from -James on Mar 17, 2024
We are sorry to see you didn't enjoy your stay, and hope to work to make it better in the future.

2/10 Terrible

AshleyRae

Disliked: Cleanliness, staff & service
The staff was extremely unfriendly! Our bed sheets were dirty and instead of even apologizing they just handed us new sheets. If it weren’t for a specific reason we would have just left.
Stayed 1 night in Mar 2024
Response from Benny, FDA on Mar 13, 2024
Hi Ashley, we are sorry that we could not serve you up to your expectations this time. We will look into your comments and will try our best to improve our service next time.Thank you for your stay and review.

4/10 Poor

aa

Stayed 4 nights in Feb 2024
Response from Benny, FDA on Mar 25, 2024
Hi Guest, Thank you for your stay and review.

10/10 Excellent

Maryse, AVON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice roomy room with 2 queens and a small sitting area with couch and refrigerator. super quiet and clean
Stayed 1 night in Feb 2024
Response from Benny, FDA on Feb 26, 2024
Hi Maryse, Thank you for your stay and review. We are looking forward to see you again soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Benny, FDA on Feb 26, 2024
Hi Jennifer, Thank you for your stay and we appreciate your 5 star review. We are looking forward to see you again soon.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Experience
Stayed here for one night with the husband and 2 teens. Room was spacious, tidy, plenty of accommodations including mini fridge, microwave, tv. Room temp control was great, mattresses were medium firmness, pillows were comfy. We all had the included breakfast an hour before it closed but the breakfast attendent brought out more food for us so that was nice of her. Parking was free and convenient, could see our vehicle from our window. Pleasant location, wouldn't mind staying again for sure.
Stayed 1 night in Feb 2024
Response from Benny, FDA on Feb 13, 2024
Hi Jennifer, thank you for your stay and we appreciate your detailed positive review. We are glad to serve you as our guest and we are looking forward to see you again soon.

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, clean, reasonable priced
Simple, easy, and overall nice hotel. The room was in good condition when we arrived and check in was a simple affair. The parking was fantastic, the whole place is pretty small so it was very easy to find a good parking spot. The room itself was a fine temperature, had the usual amenities of a fridge, coffee maker, shower, closet, and two TVs. The layout was a little strange, it was difficult to easily get access to the coat closet, but beyond that it wasn't a big deal. The heater system was fine, and easy to deal with. The room is very clean when we entered, and it was not difficult to procure additional towels or blankets as needed. The pool was lovely, although we did miss the fact that there was no hot tub. The pool is not heated, so be prepared! No charging for electric vehicles, but there are plenty of superchargers nearby. The location was great as well, easily able to access the places we were in Denver for, and even stop by a few other places we wanted to visit.
Stayed 2 nights in Feb 2024
Response from Benny, FDA on Feb 12, 2024
Hi Dale, Thank you for your stay and the detailed review with pictures. We apprecite your time for giving a very positive feedback about your stay and our property. We are looking forward to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I would stay again
Everything was good except the snow removal. You have to clear the handicap parking spaces ! I understand the problem on the north side, I live in Colorado.
Stayed 1 night in Feb 2024
Response from Benny, FDA on Feb 12, 2024
Hi Guest, Thank you for your stay and review. We will look into your comments and will make sure we do better next time.

2/10 Terrible

mikka

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The property did not clean snow in lot was very difficult to park staff didnt care they were very rude.
Stayed 2 nights in Feb 2024
Response from Benny, FDA on Feb 5, 2024
Hi Mikka, We aplogize for the bad experience you had on the snow day. It was very heavy snowing and we got snow plowers only later that day. We are sorry for the inconvenience caused.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk is exceptional.
Stayed 3 nights in Jan 2024
Response from Benny, FDA on Jan 29, 2024
Hi Cynthia, Thank you for your stay and good review. We are looking forward to see you agaian soon.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at this property before and it seems they are improving overall in terms of staff and furniture.
Stayed 2 nights in Jan 2024
Response from Benny, FDA on Jan 24, 2024
Hi Daniel, Thank you for your stay and review. We are looking forward to see you again soon.

10/10 Excellent

Holly

Stayed 2 nights in Dec 2023
Response from Benny, FDA on Jan 24, 2024
Hi Holly, Thank you for your stay and review.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Benny, FDA on Jan 24, 2024
Hi Richard, Thank you for your stay and review.

6/10 Okay

Amy

Stayed 2 nights in Dec 2023
Response from Benny, FDA on Jan 2, 2024
Hi Amy, Thank you for your stay and review.

10/10 Excellent

RICKY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Benny, FDA on Jan 2, 2024
Hi Ricky, Thank you for your stay and review. We are looking forward to see you again soon.

6/10 Okay

Ana Maria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed for 2 nights and it was ok, but it needs some updates.
Stayed 2 nights in Dec 2023
Response from Benny, FDA on Jan 2, 2024
Hi Ana, Thank you for your stay and review.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Old and run down. Advertised jacuzzi but they said it was taking out. Found dark hairs in the bathtub. Couldn't get the blackout curtain to full block out street light shining in the window. Won't stay there again
Stayed 5 nights in Dec 2023
Response from Benny, FDA on Dec 27, 2023
Thank you for your stay and review.

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 5-night stay for us
Staff attentive, loved the king suite with couch, allowed us to spread out and with 2 TVs, location good for our stay, breakfast fine for our needs.
Stayed 4 nights in Dec 2023
Response from Benny, FDA on Dec 27, 2023
Hi Ellen, Thank you for your stay and positive review. We are looking forward to see you again soon.

8/10 Good

Elaine

Stayed 2 nights in Dec 2023
Response from Benny, FDA on Jan 24, 2024
Hi Elaine, Thank you for your stay and review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff at reception was very friendly and courteous.
Stayed 3 nights in Dec 2023
Response from Benny, FDA on Dec 18, 2023
Hi Guest, Thank you for your stay and review.

10/10 Excellent

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Stayed 2 nights in Dec 2023
Response from Benny, FDA on Dec 11, 2023
Hi Sherrie, thank you for your stay and good review.

8/10 Good

Dawn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Benny, FDA on Dec 11, 2023
Hi Dawn, Thank you for your stay and review.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Better that I expected. Pleasent stay.
Stayed 4 nights in Nov 2023
Response from Benny, FDA on Dec 11, 2023
Hi Patrick, thank you for your stay and review. We are looking forward to see you again soon.

8/10 Good

cindy

Stayed 1 night in Nov 2023
Response from Benny, FDA on Dec 14, 2023
Hi Cindy, Thank you for your stay and review.

8/10 Good

Duane

Business traveller
Liked: Staff & service, room comfort
Room good. Building appearance down from last sta
Stayed 2 nights in Nov 2023
Response from Benny, FDA on Nov 20, 2023
Hi Duane, Thank you for your stay and review

6/10 Okay

Iris S

Travelled with family
Liked: Staff & service, room comfort
El cuarto no estaba limpio del todo debajo del lavamanos avía una uña acrílica que un bote pareciera de gel para el cabello, ademas pudimos en la puerta de no servicio y aún así entraron a el. Ha y el agua de la llave algo dudosa de usarla
Stayed 2 nights in Nov 2023
Response from Benny, FDA on Nov 13, 2023
Hi Iris, Thank you for your stay and review

10/10 Excellent

joyce

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 13 nights in Oct 2023
Response from Benny, FDA on Nov 13, 2023
Hi Joyce, Thank you fot your stay and review

8/10 Good

Duane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Benny, FDA on Nov 13, 2023
Hi Duane, Thank you for your stay and review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Great place to stay, will do it again
Stayed 1 night in Oct 2023
Response from Benny, FDA on Nov 9, 2023
Dear Guest, Thank you for your stay and review. We are looking forward to see you again soon.

10/10 Excellent

Debi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Benny, FDA on Nov 6, 2023
Hi Debi, Thank you for your stay and review. We are looking forward to see you again soon.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant close by
Stayed 2 nights in Oct 2023
Response from Benny, FDA on Nov 6, 2023
Hi Mark, Thank you for your stay and review. We are looking forward to see you again soon.

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Oct 2023
Response from Benny, FDA on Nov 6, 2023
Thank you for your stay and review.