Lakefront Arena Tours and Activities

Front desk staff was not friendly upon arrival…she didn’t go over the total for the room and did not state how much the hold/ incidental fee would be. Just asked if I wanted to use the card on file and swiped. The phones in the room did not work… was unable to get room service or request anything to be brought up because of this. Valet lost our car and we had to physically go locate it between two parking lots to find it ourselves. Also young children in the pool being unattended to that were splashing and yelling and running while the staff at the pool area did nothing.

Clean room, great staff.

This is a small and unique property, with a very welcoming staff. It is a "throw back" to the times when hotels were a special place and not a chain commodity. The rooms were large and well appointed. The hotel is close to the Vieux Carre, but far enough away from the madness of Bourbon Street. Our room had the best hotel shower ever - which says a lot about the quality of the property in general. I would not hesitiate to stay there again.