Find Hotels with a Pool in Lake Helen, FL from CA $89

"The room was good clean.the staff very helpful. The beach was absolutely amazing."

"The room had a bad smell! Almost like it hadn't been used in awhile. Dead bugs in the corners. Tile floors were sandy (I get it's the beach.) Hotel needs alot of work! I paid WAY too much for the quality I received. Probably won't be back. "

"Where to begin. Check in was wonderful. After that problems began. Toilet was mini frig were broken and had to be fixed. We went to dinner and the waitress was incompetent. First, she got our appetizer wrong. Then she brought out my fries 20 minutes before my burger and the correct appetizer. We were trying to enjoy a nice dinner and this table was screaming like they were in a sports arena. Waitress did nothing to make any of this right. On top of that my medium burger was well done, burnt, and disgusting. For the amount of money and our only vacation in two years, I’m disappointed. Rest assured I won’t recommend or be back. I work too hard for my money to be wasted. Yes, I told staff and no, nothing was done when I checked out today."

"Very clean and comfortable room. Nice furniture and a comfortable bed. Kitchen was well equipped with pots, utensils, even a blender. Large balcony with table and chairs had a beach view. Balcony needed a repaint. Only other complaint is water pressure is too low and did not get hot enough. "

"Brutal hotel, it’s very dated and my shower in my room don’t work"

"Everyone was wonderful and helpful! Would definitely recommend this property!"

"We have stayed at this property a few times now. The rooms are very large and spacious. Everything was clean and well maintained. Check in staff and housekeeping were all very friendly and accommodating. We arrived several hours before check in time, and they were able to get our room cleaned quickly so we could go ahead and check in. We had a beautiful view from our balcony. The pool looked nice, although we did not have time to enjoy it. There is breakfast in the morning, although we did not eat at the property. I wish there was a little cafe, or snack bar open late, but definitely not a deal breaker. Parking is limited, and the underground parking is a little difficult with larger vehicle (Yukon), but not impossible. We would definitely stay here again."

"it was a decent place for booking last minute however around 1:30 am we had to change rooms due there being a roach in the bed and on the wall, the front desk person said our options were to stay in the room and they clean it in the morning or change rooms , we changed rooms around 1:45 am and we’re not offered any discount because he said we changed rooms "

"Television did not work, and the toilet was broken. We had to fix the toilet on our own. When we first checked in staff was friendly and accommodating. Near the end of our trip, the staff were extremely rude and unprofessional. The front desk staff acted like they didn’t want to be there."