Pool

Reviews of Discovery Inn

2.5 out of 5
Discovery Inn
120 E Kaliste Saloom Rd, Lafayette, LA

Reviews

7.2

Good

Rating 10 - Excellent. 140 out of 581 reviews" "
Rating 8 - Good. 208 out of 581 reviews" "
Rating 6 - Okay. 118 out of 581 reviews" "
Rating 4 - Poor. 56 out of 581 reviews" "
Rating 2 - Terrible. 59 out of 581 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from GM on Aug 24, 2023
Awesome. Thank you for your score. It would be nice to hear a few words about our facility and staff. Please stay with us again in future.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for a night traveling thru the state. Price was right and very convenient.
Stayed 1 night in Jul 2023
Response from Front Desk Staff on Jul 28, 2023
Mr. Keith, Thank you so much for your feedback. We love the fact that we were able to keep your accommodation spending budget in control. Please do stay with us when you are passing thru again. Thank you for your business

6/10 Okay

Cindy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Cheap night in Lafayette
Driving up the the property I thought google led us astray - looks deserted and as we drive around the back of the hotel there was trash and a broken down car and some sketchy folks smoking. I was a little concerned. Once we got in the room however, it was great. Fridge and micro. A/c was cold and shower was hot. Bed super comfy - cleaning staff does a great job with what they have to work with. I was pleasantly surprised. We spent two nights and really enjoyed our stay. For the price, it was all I could have hoped for.
Stayed 2 nights in Jun 2023
Response from Front Desk Mgr. on Jul 3, 2023
Thank you for your review.

10/10 Excellent

Hai

Stayed 1 night in May 2023
Response from Happy and hard working staff on Jun 2, 2023
Fantastic. Thank you so much for your stay with us and we are glad to know that you liked it. Please stay with us again in future.

8/10 Good

Lisa

Stayed 1 night in May 2023
Response from Happy staff on Jun 2, 2023
Excellent! Please come again and thank you for staying with us. We appreciate your business.

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hotel Staff on Jun 2, 2023
Hello Dear, It seems like you were not satisfied with your stay. We are sorry for that. It becomes much easy to make it right during your stay. Hope you would give us another chance.

10/10 Excellent

dawn

Stayed 1 night in May 2023
Response from Hotel Staff on May 8, 2023
Hello Dawn, We love it! Thank you for the perfect score. We appreciate your business and we are glad that you liked our facility and service. Thank you and see you again soon.

10/10 Excellent

Angelle

Stayed 1 night in Apr 2023
Response from Front Desk Clerk on May 4, 2023
Thank you very much for your review. Please come back soon.

10/10 Excellent

Angelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Go-To When Visiting!
I always have a great comfortable stay when I stay here to visit family 😊
Stayed 1 night in Apr 2023
Response from Happy staff on May 3, 2023
Ms. Angelle, you are awesome! Thank you for the perfect score and thank you for making this as your home away from home. We appreciate your kind words and 10/10 score. We will continue to do our best to make you keep staying with us. Have a blessed day!

8/10 Good

Rachelle

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were super friendly and helpful.
Stayed 1 night in Apr 2023
Response from Happy staff on May 3, 2023
Ms. Rachelle, Thank you so much for your feedback. We love it! We are pleased to know that our staff did a satisfying job for you. We hope you stay with us again in future. Thank you again for the review.

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
We got what we paid for, except there is an additional pet rent payment we night of $20/night that was not disclosed at booking. While walking our dog shortly after dark there was a homeless man sitting on a bench across the street & several shady people circling the property playing loud music and looking shady.
Stayed 2 nights in Apr 2023
Response from Front Desk on Apr 17, 2023
Thank you for your review.

8/10 Good

Alesha

Stayed 1 night in Apr 2023
Response from Front Desk on Apr 12, 2023
Thank you so much! Come back to see us soon!

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Lafayette Airport. Nice motel. Fantastic staff. Looked clean all around. Lots of walking distance fast food places. Very nice frozen yogurt place just walk-in distance away. Old motel but just right for the price. Thank you
Stayed 1 night in Mar 2023
Response from GM on Apr 3, 2023
Dear Mr Larry,Fantastic, Thank you for your super feedback and hope you will visit us again in future. We appreciate your kind words.

10/10 Excellent

Eltron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my god where do I start? Let’s just say that I love it here very quiet very clean. The staff is phenomenal. This will be my favorite spot.
Stayed 2 nights in Mar 2023
Response from GM on Mar 30, 2023
Awesome! Fantastic! Thank you so much for acknowledging our hard working staff. We appreciate your perfect score for us and your amazing feedback. Please stay with us again.

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean for an affordable price.
Stayed 1 night in Mar 2023
Response from Happy staff and manager on Mar 13, 2023
Hello Ms. Amanda, We are so glad to hear that you liked us so much to give us 5/5. Thank you so much for the generous score and fantastic feedback. You made our day. Please come stay with us again.

6/10 Okay

Melville

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel needs some TLC
The hotel needs a lot of cosmetic repairs. The pool was empty and dirty. The staff was friendly and helpful.
Stayed 3 nights in Feb 2023
Response from GM on Feb 28, 2023
Hello, Thank you for your feedback. You are absolutely right about "Cosmetic repairs" and that is what we are doing slowly but surely. We do not offer pool services any more since Covid-19 Pandemic and we do not plan to reopen it that is why that pool was empty, but you are correct again about it being dirty and we could at least keep it clean. We apologize. We love your comment about our staff. I hope we earned 10/10 for our fantastic staff. Thank you for staying with us.

4/10 Poor

Albert

Stayed 1 night in Feb 2023
Response from GM on Feb 21, 2023
So sorry for you experience. I wish you had given us some feedback. We try our best to make all our guests happy and satisfied. I am sorry we were not able to deliver our promises.

8/10 Good

pamela

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very nice staff, good value for price
this property is a bit dated but for the price it was fine. Very nice front desk staff.
Stayed 1 night in Feb 2023
Response from GM on Feb 16, 2023
Awesome. Thank you so much for the feedback. We love it! We are pleased to know that our Front Desk staff was able to provide you an excellent service. Hope to see you again.

4/10 Poor

Mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m too embarrassed to even admit that I stayed there I would not recommend it to anyone! The desk clerk was walking around barefooted. In front of other customers he argued with one regarding the $50 cash deposit. Very unprofessional and then the owner stepped in and proceeded to give the man his money hastily and then asked him to never return! The customer did absolutely nothing wrong! If I were you I would not even have this on your Expedia site! I would love to have a refund! Oh also drug use very prevalent all around the bottom floor rooms! Trash in the driveway as well as all around the building! You couldn’t pay me to go back
Stayed 1 night in Feb 2023
Response from GM on Feb 15, 2023
Hello Ms. MARY,We apologize for the unpleasant experience you encountered at our property. It was one of our unfortunate day dealing with unpleasant situation. But please do not judge us by one of our bad days. We have very nice group of people working for us. Thank you.

10/10 Excellent

John

Stayed 1 night in Jan 2023
Response from Awesomely Happy Staff on Mar 13, 2023
Awesomeness! Thank you for your generous score. We love it! Please come stay with us again.

8/10 Good

Breyelle

Stayed 1 night in Jan 2023
Response from Happy staff on Mar 13, 2023
Ms. Breyelle,Thank you so much for your score. We appreciate your business and hope you will come stay with us again.

8/10 Good

Jeremy

10/10 Excellent

Debra

Stayed 2 nights in Nov 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older dated property but clean. Front desk personal is excellent, friendly and efficient .
Stayed 1 night in Oct 2022
Response from Front Desk on Nov 10, 2022
Thank you so much for staying with us! We look forward to seeing you again.Your business and positive feedback are appreciated very much.

4/10 Poor

Lanetra

Stayed 1 night in Jul 2022

10/10 Excellent

Alan

Liked: Staff & service, property conditions & facilities
Good
Stayed 4 nights in Jun 2022
Response from Front desk clerk on Jul 19, 2022
Thank you so much for the perfect score. One word sums it up for us. GOOD!

8/10 Good

george

Travelled with family
Liked: Cleanliness, staff & service
no breakfast, only one serving of coffee in room
Stayed 2 nights in Jun 2022
Response from Front Desk Mgr. on Jul 12, 2022
Thank you Mr. George. Please come and stay again real soon.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Front Desk Mgr. on Jun 27, 2022
Thank you very much Ms. Susan. We are very appreciative of the top score. We strive every day to make our guests feel like they are at home. Again, thank you and please come back real soon.

2/10 Terrible

Jerry

Business traveller
Disliked: Property conditions & facilities
Sir conditioner does not work
Stayed 1 night in Jun 2022
Response from Front Desk Mgr on Jun 17, 2022
Mr. Jerry I am very sorry that your stay was not what you had wanted. Did you call and let someone know that a/c unit wasn't working? If we are not aware of the problem we cannot fix it. That unit that was in your room was a brand new unit. We always are working on better ways to accommodate our guests. Thank you !

4/10 Poor

Manuel, West Covina

Business traveller
Disliked: Cleanliness, amenities
No very clean
Stayed 1 night in May 2022
Response from Front Desk Mgr. on Jun 21, 2022
Mr. Manuel, I wish you would have let someone know if you felt your room was not clean. We work hard every day to train our employees and accommodate our guests. Cleanliness is a must . Thanks for the review.

8/10 Good

Cheyenne

Travelled with family
Liked: Cleanliness, staff & service
The staff, location, and room were wonderful!! Front desk staff was amazing as well as the staff cleaning our room. The property is older and needs a lil updating but otherwise the stay was wonderful!
Stayed 2 nights in Apr 2022
Response from Front Desk Mgr. on Apr 26, 2022
Thank you so much!! We hope that you come back real soon.

8/10 Good

Talanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cost, the room. It is small, yet large enough for one person, or a few people. Make sure to check drawers, to make sure things aren't left behind. The room service people were nice.
Stayed 5 nights in Apr 2022
Response from Front Desk Mgr on Apr 24, 2022
Thank you so much!!! We hope you come back real soon.

2/10 Terrible

jennifer

Disliked: Cleanliness
They screwed me out my 100 deposit
Stayed 1 night in Apr 2022
Response from Kai on May 4, 2022
We do not charge a 100 deposit. it is only 50. we would like to give you the proper reason for your deposit of 50 being with-held if you can let us know the date you stayed we will be more than happy to provide you with the reasoning. thank you.

10/10 Excellent

Vy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Front Desk Mgr. on Apr 18, 2022
VY. thank you so much for the excellent rating. We hope to see you again soon.

8/10 Good

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great
Just needs to have to carpet replaced, the room did have an ordor
Stayed 4 nights in Mar 2022
Response from front desk mgr on Apr 5, 2022
Thank you so much.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this place. I've stayed there twice before and will stay there again. People in other rooms are up early tho, fyi. And this last time one night my key didn't work and it took 10 min maybe to get someone to come let me in my - but I'll count that as a fluke. I def think it's worth staying here.
Stayed 2 nights in Mar 2022
Response from Front Desk Mgr. on Mar 29, 2022
Thank you very much! We try every day to accommodate our guests. Hope to see you back real soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and clean
Stayed 1 night in Mar 2022
Response from Front Desk Mgr. on Mar 29, 2022
Thank you very much and hope to see you again soon.

4/10 Poor

Hallee

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Mar 2022
Response from Front Desk Manager on Apr 17, 2022
Sorry for your experience with us. Thank you for your score.

10/10 Excellent

Nathanael

Stayed 1 night in Feb 2022
Response from "Tim" on Feb 27, 2022
Thank you so much for a perfect score. We love it! Please come again for your next stay with us.

4/10 Poor

Trisha

Stayed 1 night in Feb 2022
Response from Front Desk on Apr 17, 2023
Thank you for your review

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2022
Response from Front Desk on Jan 29, 2022
Thank you so much for staying with us and we appreciate your generous score. We would work hard on earning 10/10 for next time. Thank you and stay safe.

6/10 Okay

France

Disliked: Cleanliness, room comfort
C’était très ordinaire. Pas cher mais ça valait pas cher.
Stayed 3 nights in Jan 2022
Response from Front Desk on Jan 24, 2022
Thank you for the comment. Unfortunately, we don't read French but your score was only 60% for us so we missed something. We are sorry for the shortfalls. Thank you for staying with us.

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Front Desk on Jan 17, 2022
Thank you so much for a perfect score. We hope to see you soon.

8/10 Good

JAMES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Front Desk on Jan 17, 2022
Thank you very much. We hope to see you again real soon.

2/10 Terrible

Phillip

Business traveller
Stayed 1 night in Jan 2022
Response from Front Desk Manager on Jan 13, 2022
So sorry to know about your stay with us. It would have been helpful to know the reasons for your disapproval so that we can correct our shortfalls. Thank you for your stay.

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay . Amenities not excellent but with Covid it changed a lot of the amenities other than that I was treated very well
Stayed 2 nights in Jan 2022
Response from Front Desk on Jan 13, 2022
Thank you for your excellent feedback. We are sorry for the lack of amenities, but we promise we will be back with some as soon as possible. Thank you for the perfect score.

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021
Response from Chris on Dec 24, 2021
Thank you for your awesome review Shawn. Hope you have a great day. Happy Holidays.

10/10 Excellent

Kathy Dunn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really love the staff! Mr P is super, too!!
Stayed 2 nights in Dec 2021
Response from Kush Kumar on Dec 19, 2021
Thank you for staying with us Mrs. Kathy. Glad you enjoyed your stay. Sorry for your friend passing away. Have a great day.

8/10 Good

Georgescu, Houston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient price for spacious room. The internet did not work well on my computer.
Stayed 2 nights in Nov 2021
Response from Chris on Dec 4, 2021
Hello Georgescu thank you for your kind review. Thank you for your feedback as we will look into our internet issue. We hope to see you again.

6/10 Okay

Monty, Newport

Liked: Cleanliness, staff & service
Reasonable price. Close to airport .
Stayed 1 night in Nov 2021
Response from Kai on Dec 2, 2021
Dear Monty, we appreciate the rating. It is our goal to give each guest an outstanding stay as we strive to treat each guest with a welcoming demeanor. We hope that in the future we will be able to better accommodate your stay with us.