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Reviews of Accostage Hotel

2 out of 5
Accostage Hotel
6, Avenue Coligny, La Rochelle, Charente-Maritime

Reviews

8.8

Excellent

Rating 10 - Excellent. 89 out of 192 reviews" "
Rating 8 - Good. 81 out of 192 reviews" "
Rating 6 - Okay. 17 out of 192 reviews" "
Rating 4 - Poor. 4 out of 192 reviews" "
Rating 2 - Terrible. 1 out of 192 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at a very good price!
Perfect location, extremely clean room, quite small but more than adequate, brilliant air conditioning. Near sports bar/casino with magnificent restaurant not too expensive. Nice walk through the park into town, also close to a small beach that had people swimming in the sea, didn’t use it myself as only there for one night.
View from Cafe de Sport/Casino restaurant
Stayed 1 night in Sep 2022

10/10 Excellent

Reg

Stayed 1 night in Jul 2022

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good hotel
Friendly and helpful staff. Very well maintained small hotel- we did not have a chance to try their breakfast as we woke up too late... 10mns to city center. The room and bathroom were super small- pity because the rest of the hotel is great.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ok hotel, rooms clean and functional. 3 floors with steep stairs and no lift we were on 3rd floor with heavy cases. No area to sit outside, next door to casino so good if you are wanting to go there, short walk to town.
Stayed 2 nights in Aug 2018
Response from g on Jul 3, 2019
Dear Client, Thank you for your comment. We are happy that you have appreciated the location of the hotel and it's proximity with the old town. The hotel has no lift but the staff is always proposing to help with the luggages if necessary. Kind regards, The management

8/10 Good

Tom

Liked: Cleanliness, room comfort
Staff I must say were very friendly. The ony problem was our room was up in the 3rd floor. Also the toilet seat was loose and coming off. We asked to be moved but were told that this would cost an additional 20e per night. They said we had picked a cheap room. However Hotels.com did not say anythig about being in a room on the 3rd floor with no lift. I would not have booked if I had known that. Otherwise it was a pleasant stay.
Stayed 2 nights in Jun 2018
Response from G on Jul 3, 2019
Desr Sir, Thank you for your comment. It is clearly explained on all booking site that ou room on the third floor are cheaper because there is no lift. We always help carrying luggages if necessary. My only advise would be to call the hotel directly before booking. Kind regards, The management

6/10 Okay

sydney

Liked: Cleanliness
We steyed for one night and that was enough,it is not near centre which is 20min. walk but was very clean.It is realy a more a hostel than hotel.
Stayed 1 night in May 2018
Response from La Direction on Jun 6, 2018
Dear Sir, Thank you for your good comment on the cleanliness of the room. However we are surprised about your appreciation of distance, 700 meters from the vieux port is not 20 minutes walk... Ans we do not know what is the meaning of an "hostel" as we claim to be a full 2 stars following all the rules of the French ministery of tourism.... We hope to have the opportunity of wecloming you again in the future. Kind regards, The management

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great hotel, quiet street very close to centre, really nice, belpful staff
Response from La Direction on Jun 6, 2018
Dear Client tahnk you for your great comment on location quality of the staff and calm. We hope to welcome you again soon. Kind regards, The management

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Response from g on Jul 3, 2019
Cher Monsieur, Merci de votre excellent commentaire sur notre hôtel. Nous sommes heureux que vous ayez apprécié la qualité de l'accueil,le confort et la localisation qui allie calme et proximité du Casino, de l'Océan,du vieux port et de ses restaurants. Nous ésperons avoir le plaisir de vous accueillir à nouveau prochainement. Bien cordialement, La direction

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful hotel
Perfect location and very friendly staff. Couldn't do enough for you. FANTASTIC.
Stayed 2 nights in Jun 2017
Response from La direction on Jul 16, 2017
Dear Client, Thank you for your very kind comment on our hotel. We are very happy to read that you have been satisfied with the qyality of our service. We hope to welcome you again in the near futur. Kind regards, The Management

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly family run hotel
Fantastic welcome and great situation to explore the city. We really enjoyed our stay.
Response from Lucie G on Apr 9, 2017
Thank you Sir for your very good comments. Awaiting the pleasure of welcoming you again. Kind regards, The management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay for two nights. The only thing I would have liked would have been tea/coffee facilities in the room but otherwise perfect.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, in convenient location. Would recommend it.

10/10 Excellent

Tom, Oregon, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to harbor.
The Accostage is a short walk from the La Rochelle harbor and old town. Free, on-street parking is available with some spaces right in front of the hotel. The hotel itself appears relatively new and was very clean. The rooms are small, but quite adequate. There is no elevator, but stairs are wide enough to permit easy carrying of luggage (except for the flight to the 3rd floor which are somewhat narrow). Breakfast is an extra 9€, but walking into the old town for breakfast only takes 10 minutes. Overall, the Accostage is a nice, quiet hotel, reasonably priced in a good location.

6/10 Okay

Paul, Wells, Somerset

Liked: Cleanliness, property conditions & facilities, room comfort
Convienient and clean
Stayed just one night. Was able to park our car on the street at no charge. Receptionist friendly and spoke English. Nice walk to the city's centre historique. There is no lift, so could be difficult for elderly or people with a lot of luggage although the receptionist (female) offered to help with our bags. We did not have breakfast so can not comment. Wifi reception ok in the ground level lobby. Overall a pleasant stay.
Response from Lucie G on Jan 16, 2016
Hello Thanks for your comments ! We have changed our WIFI recently and it is now very good on all floors with no codes to enter etc.. Next time we will invite you to test our breakfast !! Best regards Team Accostage

10/10 Excellent

Valerie, Gloucestshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in La Rochelle
Great location within an easy walk to the marina, Small hotel - very clean and an exceptionally friendly bi-lingual host who took the time to help us get the most out of our 24 hour stay in La Rochelle, Highly recommended.
Response from Lucie G on Nov 28, 2015
Hello - Thank you for your comments which keep our motivation high !! Best regards Team Accostage

10/10 Excellent

Sophie, Ottawa , Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel next to the center. Free parking.
This hotel is in a very quiet street where you can park you car safely and for free for your all stay . Breakfast is home made therefore delicious. Good choice including fresh bread, croissants and cheese !! The staff is working very hard and everybody is very nice and helpful if you need help for the attractions and directions. The Casino is 3 minutes away... The beach and restaurants are very close too. I certainly will go back to the hotel because you feel at home and it is extremely clean and the beds are soon comfortable. If you are not a couple travelling but still two I would recommend room number 1. Enjoy your stay at the hotel Accostage !
Response from Agathe L. on Sep 27, 2015
Hello ! Not much to add really except a very big thank you for your comments which will carry us until the next summer season ! Best regards Team Accostage

8/10 Good

Bob, Perth, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good value, great staff!
We enjoyed our stay at the hotel. It is fairly priced and a great location. Alexis was honest and helpfull with his advice. E.g. "You can have breakfast here or maybe you can go closer to the beach in the morning and have a similar priced breakfast with a better view!" As tourist we appreciated his advice regarding places to see ...and he provided bikes for a great ride along the coast. The hotel was clean and value for the cost.The hotel was as we expected. The staff were better!
Response from Agathe L. on Sep 27, 2015
Hello ! Thank you for this kind comment ! We do enjoy sharing our love for our city and our hotel. Free bikes are a + and we're looking into increasing the number for next year. best regards Team Accostage

10/10 Excellent

Renata, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the great location, real germ.
I simply found it hard to believe this hotel has got 2 star rating, it's absolutely beautiful, staff were really friendly and helpful and the location is very near the port and beach yet in a quiet location.
Response from Agathe L on Aug 21, 2015
Hello Well thank you for such an appreciation of our hotel ! We do love our work and interacting with our customers and your feedback motivates us greatly Thank you once again Team Accostage

8/10 Good

Michael, Tilehurst Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Little Gem
Slightly further out of town than we expected but a pleasant walk in all the same. Good 10 min walk. This room felt brand new and the facilities are all excellent. One slight problem may be night time ventilation as the only way we could get any was if we left the door open ! Safe environment though. No a/c.
Response from Lucie G on Oct 24, 2015
Hello! Thank you for your comments on our hotel which we are sure will prove very useful to others. Sorry about the heat ! We're looking into installing it in some rooms conscious however that room prices are not extensible and that we have to remain competitive. Best regards Team Accostage

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Sue from Birmingham
We stayed overnight at La Rochelle on the way back from holiday, easy to find with sat nav and we managed to park outside but parking limited. Small friendly hotel, rooms rather small but very clean. No air conditioning but luckily the weather was not to hot. Really good french breakfast with homemade cakes. Good value.
Response from Lucie G on Oct 24, 2015
Hello ! Thank you for your comments ! We do like our city and welcoming visitors. We try to keep a light atmosphere while at the same time keeping very strict on cleaning, providing healthy products for breakfast and personal attention Best regards Team Accostage

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money.
Response from Lucie G on Oct 24, 2015
Hello and many thanks ! Best regards Team Accostage

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Lucie G on Jun 2, 2016
Bonjour, un grand merci pour votre appréciation de notre établissement. Cordialement L'équipe Accostage

10/10 Excellent

Trina, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family owned spot
Loved the breakfast, one of the best baguettes ever, and had great chats with owner, Alexis. Rooms are impeccable but small. Great quiet location. Charming
Response from Agathe L. on Jul 3, 2015
Hello and thanks for your comments. Always a great help for others in making a final choice and keeps our motivation high! Many thanks Team Accostage

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel with friendly helpful staff.
Response from Lucie G on Aug 29, 2015
Hello ! Thank you for your comment. We love our work and our city and always try our best to convey this to our customers best regards Team Accostage

8/10 Good

Mr and Mrs, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel in a great quiet location
We arrived late at the hotel and the staff had left our key behind the desk, which was great. It was easy to find and on a quiet street. Ample street parking. Our room was small but had everything you needed. The next morning we had breakfast at the hotel and this was lovely, fresh bread and pastries, jams and fruit, local cheeses and hams. We got taking to the owner who speaks excellent English. He showed us on the map where to walk into La Rochelle and what to see and do. It was a lovely walk (about 10 min) either through a park or along the seafront. We had a great day in the town. Would recommend the Aquarium and eating at the aquarium restaurant, brilliant view and excellent food. We went to the casino, just down the road from the hotel which was nice, had a bar and restaurant overlooking the sea.
Response from Agathe L. on Jun 17, 2015
Hello ! We're glad you appreciated our hotel and La Rochelle you're welcome back anytime best regards - Team Accostage

10/10 Excellent

John, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely oasis, & easy to get to town
Simple, clean, professionally run property, with great owners (Alexis & his wife) who are always willing to assist. Lots of little innovations, like the wifi, the map of La Rochelle all over one wall, the availability of a few bikes, and more. The hotel is just out of town, but close enough for a pleasant stroll in via a street full of trees and grass - lovely. We'll be back!!
Response from Agathe L. on Jun 17, 2015
Hello You're welcome anytime ! Team Accostage

6/10 Okay

Jeffrey, Twyford

Liked: Cleanliness
LA Rochelle 1st
Location was first class. Hotel was adequate.
Response from Lucie G on Aug 1, 2015
Hello and thank you for your comments - We're happy that you appreciated the location of our hotel as we think that it is uniquely situated. and we're a little sad that you found our hotel only "adequate" as we try to convey a 3* service to all our customers. The Accostage Team

10/10 Excellent

Michèle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait
Stayed 1 night in Jan 2024
Response from gg on Mar 7, 2024
Merci Madame de votre excellent commentaire.A tout bientôt

8/10 Good

Hélène

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean room, small but everything is in the room Nice breakfast and friendly welcome A very good place for a stay in LA Rochelle
Stayed 3 nights in Sep 2023
Response from G.Guédé Propriétaire on Oct 12, 2023
Thank you Madame for your Kind comment.We hope we will have the pleasure of welcoming you again. Kind regards. The management

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonjour il était indiqué dans votre offre bar à la plage ce qui n’était pas le cas ainsi que parking
Stayed 1 night in Sep 2023
Response from La réception on Sep 15, 2023
Bonjour Madame et merci de votre message.Nous n'avons jamais indiqué que nous avions un bar sur la plage, ce qui n'est effectivement pas le cas.Il s'agit sans doute d'une erreur du site sur lequel vous avez réservé. En ce qui concerne le parking il est bien indiqué que le stationnement ce fait sur la voie public et qu'il est gratuit dans le quartier ou se situe l'hôtel. Nous vous invitons a toujours contacter les hôtels directement quand vous réservez afin de clarifier ce genre de détail. Bien cordialement

10/10 Excellent

Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien situé proche du port et du casino, très propre et agréable. L'accueil est aussi plaisant. Un hôtel qui a beaucoup de qualité
Stayed 1 night in Sep 2023
Response from G.Guédé Propriétaire on Oct 12, 2023
Merci Beaucoup Madame de ce très gentil commentaire qui nous donne de l'énergie.Nous sommes heureux que vous ayez apprécié l'ensemble de nos services et la localisation de l'hôtel.Bien à vous,La Direction

10/10 Excellent

Ilona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren sehr zufrieden
Stayed 2 nights in Aug 2023
Response from G.Guédé Propriétaire on Oct 12, 2023
Thank you Madame for your Kind comment.We hope we will have the pleasure of welcoming you again. Kind regards. The management

8/10 Good

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from G.Guédé Propriétaire on Oct 12, 2023
Bonjour Monsieur et merci de votre note.Bien à vous,La Direction

8/10 Good

Gaëlle

Stayed 1 night in Aug 2023
Response from G.Guédé Propriétaire on Oct 12, 2023
Bonjour Madame et merci de votre note.Bien à vous,La Direction

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait
Séjour parfait, la dame à l’accueil est au petits soins et très professionnelle. Merci
Stayed 2 nights in Aug 2023

10/10 Excellent

Laurent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Chambre très propre et personnel fort sympathique. Très bon accueil.
Stayed 1 night in Jul 2023

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Avis sur la chambre.
Chambre trop petite. Climatisation non activée. Bruit de moteur toute la nuit, donc mauvaise insonorisation.
Stayed 2 nights in Jun 2023

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Claude

Stayed 1 night in Nov 2022

10/10 Excellent

Anaelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil, explications. Chambre propre et calme. Lit très confortable.
Stayed 1 night in Nov 2022

10/10 Excellent

brigitte

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Tb
Stayed 1 night in Oct 2022
Response from G.Guédé Propriétaire on Nov 5, 2022
Merci Madame pour votre excellent commentaire qui nous fait très plaisir.Nous espérons pouvoir vous accueillir à nouveau prochainement.Cordialement

10/10 Excellent

claude

Stayed 1 night in Oct 2022
Response from G.Guédé Propriétaire on Nov 5, 2022
Merci Madame, Monsieur pour votre excellent commentaire qui nous fait très plaisir.Nous espérons pouvoir vous accueillir à nouveau prochainement.Cordialement

10/10 Excellent

Gunnar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from G.Guédé Propriétaire on Nov 5, 2022
Merci Madame pour votre excellent commentaire qui nous fait très plaisir.Nous espérons pouvoir vous accueillir à nouveau prochainement.Cordialement

10/10 Excellent

THIERRY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from G.Guédé Propriétaire on Nov 5, 2022
Merci Monsieur pour votre excellent commentaire qui nous fait très plaisir.Nous espérons pouvoir vous accueillir à nouveau prochainement.Cordialement

8/10 Good

francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agreable
Stayed 3 nights in Aug 2022

8/10 Good

YVES

Stayed 1 night in Sep 2022

10/10 Excellent

Helene

Stayed 2 nights in Aug 2022

6/10 Okay

Magali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tres bien situé pour visite a pieds , chambre confortable, je déconseille le petit déjeuner a 14€,! Croissant de la veille( mou) 1 seul , buffet vide ! Pas de fruits frais ni yaourts ,plats fromages bas de gamme ( tranchettes) demander pour avoir lait et jus d'orange , tres déçue ! .
Stayed 1 night in Aug 2022
Response from GG DIRECTION on Aug 22, 2022
Bonjour MadameMerci de votre bon commentaire sur le confort de la chambre et la situation de l'hôtel.Nous sommes néanmoins extrêmement surpris de votre appreciation du petit déjeuner. Notre pain et nos viennoiserie sont livrés frais tous les matin et certainement pas de la veille !Il ne vous échappera pas que lorsque le temps est humide te orageux le pain et les viennoiseries ont tendance à devenir plus mou, c'est sans doute cela que vous avez voulu exprimer.....Quand à notre buffet petit déjeuner nous proposons pour 14, qui n'est même pas le prix d'une entrée dans un restaurant de La Rochelle, plus de 30 produits frais à volonté. La machine à jus d'orange est disposition de nos hôtes, seul le lait (pour le garder frais) est à demander. Bref votre note global de 6 ne nous parait pas justifiée.Bien cordialement,La direction

8/10 Good

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022